"A long, white Pole." An actual customer service call

[newjokeaccount]

how the hell do you put a scale on a phone? I have no idea whats going on. lol

[Pymeohmy]

Problem is that neither people who answered the phone are listening to what she's saying. She's clearly not asking about a car. She's an older women who called the wrong place. Why on earth doesn't the guy she's talking to TELL her that she's called a car dealership. He's just egging her on and on.

[MMZen]

@Pymeohmy

maybe the problem is that the lady is also not listening when the person who picks up says "crown accura" i don't think it's either anyone's fault per say but I'm really sick of this entitled customer service attitude, the customer is always right doesn't mean you have to lick the customer's asshole clean, and the second guy wasn't in anyway "egging her on" he was just trying to figure out what the fuck she was talking about.

[razzledazzle200]

Six minutes. Wrong number. Someone's slipping. Someone's incompetent. And the reason that they're incompetent is because they don't want to be bothered.

[loganberry]

The guy talking to this woman is an idiot. He really never thought in the first 45 seconds to ask her if she knew she was talking to a car dealership.

He should be beaten with a long white pole.

[zachberkowitz]

No, he really shouldn't. That sounds a little bit extreme, don't you think?

anyway, Thanks for the comment!

[cdkreturns]

@loganberry The woman sounds drunk.

I had a lot of these from tech support at Adelphia with Florida customers.

[astorm13298]

lol wtf

[telblackwell1980]

I work in a call centre and believe, ive had people wanting to order underwear when i work for a cell/mobile phone company..... they were trying to buy stuff from bid up tv, and were calling an 0906 number which is barred on our mobiles/cell phones, therefore they came through to me... span me out a bit!!!

[3erteen]

i can just imagine the second reps face when she said "...a long white pole" you can hear him "hmmm" but he wants to say wtf are you talking about???

[madx80h]

I'm not sure what our 800-number is LOL

[lukini101]

haha

[levymetal]

gold

[kathyj1953]

its a old woman who has a heart condition and the equpiment has to be connected to the phone in her home to monitor her heart.if ya really lisen you can here her say " cardio"

[goku2080]

hahahahahahahahahahahahah

[PalmBeachNative20]

how did it take 5 mins for them to figure out she had the wrong number. What kind of scale do you put in a car?

[boo66]

That's amazing nobody at the car dealer worked out she wasn't talking about a car, and maybe just possibly had rung the wrong number!

You just can't get the staff these days!!

[mindhackz]

This lady is awesome. I wish I could meet her

[Tanoro]

It was a little hard to understand what she was wanting. I didn't know anything about telescales. I would have been thoroughly puzzled too.

[catalinavindas]

lol the sound the secod guy makes: :"hummmmmmmmmm" lol

[babybear62005]

"I'll be right back!" hehe...cute. those people were doing their darndest to try to help her though!

[jannemarie]

She wants to set up her Telescale, which is a medical scale that transfers your health data over the telephone line. It's probably all technical and complicated, so I reckon she's a bit caught up in that, and that this is why she doesn't realise it's the wrong number.

Also, she speaks sort of muffled, so it's difficult for the people answering her call to hear what she's actually saying.

[mickyc85]

"hold on babe" haha

[200194293]

hooaaaaahhaahhh..what

[aquatix]

She's so friggin' adorable, I'm in love. How did she get through 3 people before finding out she had the wrong number? So cute.

[JosmosFactory]

so wait, what the hells a white pole beside a phone? i know she called into the wrong place but what did she need help with? saying something was too heavy to move? what the hell?

[jasew503]

The customer service wasnt bad, the idiot pushing the buttons on the phone was

[kev270582]

That is shocking customer service but pretty damn funny

[tticd20]

That sounds like atrocious customer service more than a stupid customer. The first person that answered the phone should have been able to tell her that she called the wrong number.

[Omega72Productions]

Just shows you. Some people are better off NOT communicating with the real world.

[haggisvideo]

Best customer service I have ever seen.

[mexicanhatdance]

Ahahahaha. I love stupid people

[sentient02970]

old people

[wmpiam]

lol

[surfman62495]

dumb ass lol funny ;p

[FranticManiac]

hehehehe

[Microchipp11]

WTF!! LOL SHE'S STONED!

[4kjoking]

I LOVED IT, piss funny

[spartan933]

I'll read what's on the box. Hold on babe.

[zachberkowitz]

One with mouth open, one with mouth closed.

Could be done with a basic editing program, then uploaded into a gif animation program, then exsported as flash. try bannershop gif animator.

[a0lsucks]

How did you do the mouth animation?

[azzakio]

They are just edited frames...

[a0lsucks]

That's a bit vague.

[crystal0087]

boring

[246trinitrotoluene]

ROFFEL MY FUCKING ASS OFF

[ImagineMedia]

THIS MAKES NO SENSE WHAT SO EVER!!!!

[verbintherain]

awe poor lady.

[chichimecas]

jajajaja crazy people it happens i work for dtv and i got a lady asking for her dish washer to be fixed jajajaja crazy lady....

[Mindraker1]

LMFAO hilarious.

[Beatrix2the9]

LMAO

[joe0403]

I worked closing and did on-call where people would press 1 to get to a technician..and that was me on my cell phone. The only thing I could do most of the time is tell them they got the wrong #....They would argue, best thing to do was to just hang up...if they got to me obviously they didn't listen to any of the voice mail. I used to mock them, then I felt bad and would transfer them to the right number (the 800# was 1 digit off) but it was also 1 digit off from a gay chat line.

[ElegantOgden]

I work in a call center and when an old person calls up I think of the image of the old lady in this video and have to push the mute button to laugh.

[jdogclf]

I started cryin when the cat was watchin t.v. LOL!!!

[theamazingbiff]

Speaking as a call service rep (call servant?) myself, I'm really impressed with these guys. They were totally professional. They listened closely and brainstormed the problem, and were utterly polite and respectful every step of the way. Bravo!

[PackedFunk]

They are cool to deal with this elderly lady. Remember, we all get old!

[soldierboyz28]

I work at that dealership. The two advisors are Frank and Steven they are really cool guys. I detail cars there and all the guys are awesome when I first heard this I laughed my head off.

[Rowley72]

rofl awesome!

[jPoDTGN]

lmao. Nice Zach.

[Meluvkatz]

That was great. I love those pics of the fake people. I feel sorry for grandma but at the same time don't think she's too bright. She's old, thats her excuse. And those customer service people just willing to pass her on to the next idiot just so they can get rid of her. Frank's cool though.