SBTI Show 02: Emergency Room Case Study

[rn87mom94]

The video mentions increased costs. A lot has happened in the economy since 2008. What is your cost to maintain a LWBS rate of less than 1% now? Also, what is your wait for ESI level 2, ESI level 3 and ESI level 4s now?

[rickbar123]

kkllllllll

[jameslouis]

Great job! Relative to the DMAIC process, I'd be very interested in learning more about the details of the project: Project Charter, VOC, COPQ, KPIV, KPOV, Descriptive Stats, Control Charts and other Six Sigma Tool results. Is there a white paper for this project?

[auntlatoya]

Great Job. We are currently using the lean process to improve our ED - a 60 bed department with a current 4-5 hr avg length of stay for discharged patients. Great to see it can work.

[bizpulse]

Well done! It's often hard to explain what Six Sigma is to the lay person, but presenting results like these is probably among the best ways of getting that understanding.

Carol