Jiffy Lube Customer Promise - Customer Service Video

[jayguy173]

Anyone who has to prove with a video they do good service, is probably not doing good service but rather making an excuse.

[jcb1972]

I seriously loled at this video. I love it when corporate hacks get in front of a camera and act like they actually care about the customer. I LITERALLY FUCKING LAUGHED OUT LOUT AT THIS VIDEO.

[PrankCallRevolution]

@actorsunite1 I have will sex with your fucking father.

[dstruck0622]

Thumbs up if you want to punch this guy in the face

[805BP]

Jiffy Screw is A SCAM my oil was never changed during my two visits in my visit to the Oxnard Ca location on Vineyard!!! never visit Jiffy Lube do your own oil change or support your local mechanic!

[cculb1]

Oh, and it's so useful that Slick Rick puts his email on this video as if they give two shits. I emailed that address three weeks ago and received NOTHING. Not even a freaking form letter.

It is my hope this post may help people understand that even though changing a vehicle's oil is VERY simple, it is one of the few things that, if done incorrectly, can render your vehicle absolutely useless in a matter of seconds. That happened to me. Don't let it happen to you. Think it's worth the risk?

[cculb1]

I said that I would post the results of my blown engine due to JiffyLube not tightening my oil drain plug. After initial evaluation by a Subaru dealership revealed chunks of metal/bearing material in the oil filter, Griffin Fast Lube dba JiffyLube acknowledged fault for my oil drain plug falling out, but claims there was no damage done to the engine (direct contradiction to Subaru's report) and only offered to pay for the "diagnostics" and the tow. I am now forced to spend big money to sue them.

[ten8goa]

OBVIOUSLY THIS VID WASNT POSTED BY JIFFY SCREW BECAUSE THAT VID WAS POSTED ON NOV OF 08 AND HAS 0 COMMENTS. THEY ARE PENDING APPROVAL AND ONLY LETS POSITIVE COMMENTS TO BE POSTED. DUE TO THE FACT THAT THEY HAVENT GOTTEN A SINGLE POSITIVE COMMENT IN 4 YEARS SAYS A LOT. FUCK YOU, RICK. YOUR TEAM FUCKS ITS CUSTOMERS

[cculb1]

I took my car to Jiffy Lube before an 8 hour road trip this week. They finger-tightened the oil drain plug, but neglected to torque it down. The plug vibrated loose about six hours into the trip, completely ruining the motor in my WRX STi.

I was completely unable to reach the JiffyLube store responsible by phone. The management at GFL corporate office promised to remedy the situation verbally today. If they do, I will gladly return here to praise them. I will post the results here regardless.

[derek7887]

jiffy lube is coorperate! if you want to be just another vehicle or number for them then go see them!!!!! go to KWIK KAR!!!!!!!!

[closxj83]

They dont need ase certified training to change oil lol

[PhuongV]

Yup Yup Yup! We-The Jiffy Lube will

 "Deliver an experience that exceeds Customer Expectations and creates Customers for LIFE, through;

Energy and Integrity

Customer Attentiveness

Speed and Accuracy

Smart Profitability

[fenixus]

hahahaha !!!!

after what was posted all over the news and internet iffy Lube is a dead meat.

... marketing and PR rules this lame world, what a bull shit message ...

[ceseng1]

Yes, he is a worthless lying corporate buffoon. But he and his kind are only half of the problem.

The other half is the American public - addicted to cheap, cheaper goods and services.

We buy cheap third-world products instead of American products - and now our jobs are gone.

We want cheap air travel, and get airlines that cut maintenence.

We deregulate the energy industry to get "competition", and get Enron instead.

The cost of cheap - we will be paying it for a long while.

[paypalbid]

look at all the Jiffy Lube and EZlube scam videos on the web and other social media outlets and make an informed decision for yourself.

[UBERKron]

we have midas and pit stop "workshops" here. i have given up trying to help people maintain their vehicles. i do well enough that i turn away idiots that go to "service specialists" dealerships are the safest bet, they have or should have workshop manuals. which will dictate how often things are done. this "president" is worse than saddam.

[MsJennifer1313]

Actorsunite go to anger management -Not every Jiffy Lube is the same.You need a life , I can tell;)

[MsJennifer1313]

I met him super nice man! Love J-Lube!

[actorsunite1]

He's a super asshole who rips off people you dumbshit. Do you think that 50% of his customers are complaining about getting ripped off for the fun of it? When you're done sucking his balls, maybe you'll see that he is a fucking crook! Maybe I should rip off your mom and family when they come to me for service and see how you like it you ignorant bitch!!!!!!!!!!!!!!!!!!

[liliodine]

Word, actorsunite1.

[MsJennifer1313]

He's not an actor so.........

[liliodine]

I didn't say he was an actor, msjennifer1313.....sooo......I was talking to actorsunite1. Geeze, learn to read.

[floortick]

i like jiffy lube

[actorsunite1]

First, I'd like to thank you for never returning my phone calls that I had made to the corporate offices 5 years ago.

Second, the multiple employees whom you hire that I've caught ripping me and my family off doesn't seem to be an issue in your corporate eyes.

Third, you respond with this lame video which insults the intelligence of every customer you used to have as well as present.

Fourth, your speech is not heart felt. You're reading a teleprompter and you suck at it. You are thieves.

[MsJennifer1313]

What do you know? He's a really nice guy, your lame for sitting here and writing all off that.

[actorsunite1]

Obviously, I know more than you do. There is video footage all over youtube showing how his company just rips Americans off on a daily basis. My family and I are some of the people that he has stolen from. You defending him just shows that you are part of the everyday theft that goes on at this so called business. With the economy as bad as it is, he is not being a true American by stealing from us. Get a clue you ignorant fuck! And you're lame for backing up this scam! I'm for the people!

[assphincter]

Well said actorsunite. I can't believe people still go to stiffy lube. Fucking joke of a company.

[BESTIACRUEL8]

@actorsunite1 boo hoo hoo yet you dumb asses still pour in to get your oil changed.....stop bitching faggot.