Good Customer Service Call

[slashfreak27]

Heavy British accent... Im lovin it xD

[ifedthehorse]

You can tell from the thumbnail they are common girls who say "haitch" to try to sound posh.

[Abdi9795]

-__- Ugly British accent!

[Ch0l0P0ch0l0]

OMG! This is my first time to get a bad ear hehehe! I love the BrE though hehehe. Thanks for posting... Have a nice day!

[kempandrew89]

good video - i have a website callcentrehelp.co.uk which will give agents some good pointers and real life experiences!

[DomKreamy]

It's like a really bad Big Brother challenge.

[MsMarchesa]

Ohhh.. It sounds hmmmmmmmm..

[daphnemac07adm]

this is funny :P

[lorranaj08]

lovely accent in did, hard to understand though... :D

[gameridiots]

LOVELY...and the accent :)

[5Language]

@Cknoblett92 You just gave me a pretty good laugh, thanks ^_^!

[2487290]

what an accent

[awwwbobsaget]

I was hoping it would turn into a porno.

[DiabeticHeart]

epistaxis... hehe...

[atr1982]

this is bullshits! those blondies are brainless... go back to the strip joint xD

[YorCableGuy]

apparently all call centers sound the same no matter where they are located.... check out my parody vids of time warbler cable- a non-realistic view of what I do 8 hrs a day with animation and fake calls from american idol/survivor/and harry potter w/ osama bin laden

[Kazinthegarden]

patronising bitchcunt

[MegaSwapnill]

Although it was little bit difficult to understand your heavy British accent but your LOVELY face was quite helpful in watching the whole video,had it would have had not been for your LOVELY face I would have never had watched this whole video.

[royalwapiti]

I like the Brit accent, especially when they are moaning F^@K me, F^@K me harder harder!!!

[sweetjfox]

good job

[nursemary232008]

lovely.. lovely lovely ,.. she kept saying lovely

[hydireland]

fk this video.....! slu.ts

[ayotollah]

This is bad customer call...the support lady talking too much haha

[Barry3443]

A woman with that accent should NOT be working on the telephone with the public - she should be working in a launderette.

[BakinkaExe]

@Barry3443 It really depends.

It is British accent, and that's how English, Scottish (roughly) and others are talking there.

So, for them it's totally perfect.

Except the fact, that sometimes Indians pick up calls when u call ur mobile operator customer services!! I couldn't understand half of what they were saying. I used to pick up several words that I got and try to understand what the hell she was talking about!

[Zeldafreak007]

You give me a hard one.

[ProjectWander]

We've got this BRAND NEW SYSTEM for booking holidays! No need to visit a travel agent, now you can call them on the PHONE! I assume the service is for the blind and internet deficient? .... Groundbreaking

[Noospherebusiness]

I have worked with many companies about conducting business over the phone and at somepoint years ago UK companies went nuts and stated to think this was good

[sherifbatman]

2 hot gorls lesbian

[insanesugarpain]

Lovely.

[whosthefuckingfaggot]

stupid

[stuuxey]

WOW im british, and im fucking pissed off at the amount of times you say fucking lovellyy!!

[chickywilly]

Lovely, Lovely, Lovely

[kob370]

lovely u sumbag

[chickywilly]

"Lovely" is being used excessively

[pete5668]

The brits always use lovely, even the men

[element1988]

@pete5668 i have never used that word....ever

[littletone]

I barely understood the first few sentences....wow.....

[StickManProductionss]

0:14 what the hell is she looking at kmt

[thecustomersshoes]

Poor interaction between the service provider. Too transactional, no rapport with the customer and the customer is unrealistic - too easy to sell to. In reality there would have been questions from the customer, challenges over price etc.

[madx80h]

the one with the stripes is hott

[ebnnasr]

she was very professional in her work

[chippihh]

The broad at the right look a bit like Uma Thurman.

[crisischristy]

sorry to tell you dmandalia YOUTUBE is not a common folder for your company ha ha ha ha ha just kiding.

[dmandalia7]

thanks!

[RUDUTIS]

This is not a perfect call, shes look very ironic while shes speaking

[jorgecorfer23]

bristish english best in the world

gringo sucks!!!!

[ideseyfo]

naee!

scottish accent is the best

fock of the rest!

[damoneyss]

this sucks

[mikie12345]

it realy sucks dude

[dmandalia7]

It was mocked up to demonstrate some issues internally and we posted on here to let friends view it easily, nothing else! Its not here to teach or wow anyone!

[bojalwasix]

There will always be problems internally, you might as well just give up.

[dmandalia7]

We set up a project using cross-functional teams to look at customer service issues so this along with a few other videos was an exaggerated illustration to demonstrate the affect of having information to hand in a quick and easy [electronic] fashion against using physical files and papers....amongst other things!

[bojalwasix]

I was being somewhat sarcastic, but that's definantly an improvement!

[jonjonbalaos]

Hmm...If its just a mock-up call, then it shouldn't be titled "A perfect call", cuz its scripted. And in the real world, call centers mostly get angry calls from customers. I wish you have tutorial videos based on how to handle people like that, and about agents taking ownership of those kinds of calls. I used to work in a call center before, but they trained us poorly.