ADA Lollapalooza Complaint Video (For the Deaf)

[thalmagean]

What was the result of the complaint that was filed? Was any action taken or changes made for the following year?

I'm an interpreter doing research while working with a large venue such as this and this information would be very helpful.

Thank you!

[schecter420]

I think the interpreter should be projected onto a large screen where everyone can see so Deaf people that are too far away to see the terp on stage dont get screwed

[mishkazena]

Great job illustrating the problems the deaf and hard of hearing patrons experience with the accessibility of interpreters.

So many times the interpreters were too far away or in the dark. I couldn't believe the shoddy work they did. It's very obvious they weren't thinking about the Deaf/Hoh's needs. The lack of professionalism among the interpreters were evident too.

[mishkazena]

Great job illustrating the problems the deaf and hard of hearing patrons experience with the accessibility of interpreters.

So many times the interpreters were too far away or in the dark. I couldn't believe the shoddy work they did. It's very obvious they weren't thinking about the Deaf/Hoh's needs. The lack of professionalism among the interpreters were evident too.

[keinark]

It needs to be stated that the interpreter for these types of venues do not get to decide where they are set up in relation to the stage. The venue decides that, not the interpreters. The lighting is also provided by the venue, not the interpreters. Often, we are trying to make the best of a bad situation. While all interpreters should behave in a professional manner, the settings at these concerts are almost always dictated by the mgt staff, not the interpreters.

[artistikmystik]

Wonderful video! Really highlights the problems with access for Lollapalooza and other concerts. All concerts especially Lollapalooza needs to have optimal accessibility within reasonable means. Often, accessibility requires teamwork and a decision-making process that is best when it involves members of the deaf, deafblind, hard of hearing, and disability communities.

[keinark]

Many venues simply don't care about the quality of the interpreting services.  They do the very least they can to satisfy the ADA. If the Deaf people don't like it and stop buying tickets, that's a bonus to the venue, because then they no longer have to pay money for interpreters, whose fees are usually higher than the cost of a ticket.