Added: 3 years ago
From: GalisgiaSoquili
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  • Dont do this if you have the intuos4 tablet!

    I just did this to my intuos4 medium and it stripped the paint off the outside + now my tablet looks streaky.

    i was just about to sell it it, used this video to clean it for the person, and now i cant even sell it anymore. :(

  • @Yesac987 I now have an Intuos4, and this has never happened to me while cleaning it in the two years that I've had it.

    Also, the Intuos4 doesn't have "paint" on it.

  • @GalisgiaSoquili i just rewatched your video. You say "rubbing alcohol" and then flash to your rubbing alcohol. I didn't pay attention that yours was 70% and when I cleaned mine i used 91% rubbing alcohol.

    i'm not sure if it stripped off paint, but when i rubbed it on it was rubbing the black off the plastic. so now it left white/greyish looking streaks all around the outside :(

    was about to sell it for $250 bucks too... now i'm bummed :*-(

  • @Yesac987 You may have damaged the finish on the tablet. Do the streaks come off if you scratch them with your nail?

  • @GalisgiaSoquili No the streaks don't come off if I scratch them :(

    I'm not sure how else I could fix this

  • @Yesac987 I honestly don't know what to tell you. I never use anything over 70% rubbing alcohol when I clean my electronics, so I've never had this happen.

  • @GalisgiaSoquili Hiya!~ It was very kind of you to make a video like this, very informative! I was curious, I have a 4, and I wanted to know if the same cleaning applies, and if you can lift the touchpad up like you can on the 3?

  • @StripedCookies I upgraded my 3 to the 4 back in '10, and the cleaning is slightly different (meaning I end up using more cotton buds to clean the buttons). I'm hoping to do a cleaning tutorial soon now that we're moved and settled in. :) And no, the pad doesn't lift on the 4.

  • @GalisgiaSoquili Oh okay! I used this exact method already for it, do you think it'll be okay? (The wacom website says to only use a soft cloth dampen, maybe using a light soap, so I was just curious)And that would be very helpful!

  • Thanx soooo much realy needed it =)

  • I clean my tablets using clorox alcohol wipes. You'd think it would have roughly the same effect as those cotton wipes, however on my old Bamboo tablet, I noticed that if the wipe was wet enough in the beginning, after a wipe down, it would actually mess up the sensitivity of the tablet, to where I would hold the pen up a cm away from the surface and it would still read as contacting. I'd have to wait up to a few hours before it went away. I'm having similar issues on my new Intuos4.

  • *two thumbs up* immediately when I saw "alcohol"

    Now, I will do it x)

  • @Bunniepieluv4 I'm actually going to be recording a video on how to clean the Intuos4 today. :) The basics are the same, but you just have to be careful with the extra buttons

  • Does this procedure help remove scratches on the tablet? The scratches are not deep enough to interfere with my drawing, but they are noticeable at certain angles.

  • @lnstantSushi Unfortunately, no. Scratches normally result from wear on the pen nib, so you may want to consider switching out for a new one to prevent further scratching. As long as the scratches don't catch the tip of the pen while drawing, then you don't have to worry about replacing the surface for a while.

  • a small amount of water dripped onto my intuos4 draw screen from a busted pipe and i dont know how long it was on the screen, will that damage it in any sort of way? also does the manufacturer do repairs, or do you have to buy an entire new tablet if yours is damaged?

  • @hhjk377 If it's just on the screen itself, then it shouldn't cause any damage. However, if water seeped through the controls on the side, then your best bet it to allow the tablet to fully dry before using it. As for repairs, you have to contact Wacom directly through their website.

  • @GalisgiaSoquili thanks alot :]

    and i dont think any seeped into any grooves

  • @GalisgiaSoquili My parents hired a cleaning lady who clened my wacom bamboo with windex or something like that. It's not damaged or anything but now it has wipe marks on it like the kind that are left on windows from the cloth. How do I get rid of them? Please help.

  • @0peppers I would wipe it down with cotton ball dampened with alcohol before going back over it with a dry cotton ball to buff out any remaining marks

  • @GalisgiaSoquili Thanks. No marks left whatsoever and it works fine.

  • I learned from this that the light gray screen is replaceable. THANKS FOR THAT!

  • Hey, thanks for the video up there; I just got a Wacom tablet recently (Bamboo Pen & Touch) and I have been using alcohol to clean it using a piece of microfibre cloth. I was afraid I might damage the tablet, but seeing you clean one with alcohol, I think I should be safe here.

  • mine,s is a Bamboo pen tablet

    is it safe to use it on the bambo pen tablet?

    and how/where did you buy the surface/screen cause I cant find it in the wacom website

  • does this work for any tablet

  • my mom would be proud to have a daughter like you ._. a few days ago she harped about my drawing tablet XD i think it gives it character LOL ... errr so i have a small wacom same process? o_O :]

  • i can't find rubbing alcohol 70% anywhere D: , or Mr. Clean magic eraser.. i looked everywhere

    ( i live in Holland D:).. Can i clean it with something else? [ my tablet is REALLY dirty x3 ]

  • you missed a spot ;)

  • sweep all that crap out

  • Ah, thank you so much for this~

    It was really helpful! I haven't had my tablet for long. . . but my hands tend to sweat a lot, so when I cleaned the surface. . . I wasn't too pleased with what was left on the cotton xD

  • I just use some dry microfiber cleaning cloth... they are specifically made for cleaning highly polished surfaces, like glass lenses, TVs with black piano finish etc... no micro scratches at all and no risks of damaging your tablet (y)

    I mean, unless you're using the tablet as your lunch-table as well you wont need nothing more than this

  • Thanks very much for very simple yet thorough tutorial!

    Marie Fairman

  • thank you, I didnt want to take all day watching the cd that came with the tablet to find out how to clean it...It is slick as snot now....thanks!

  • ok how and where do you get the tablet? do you have to order it? o

  • hi rebecca,

    could you please send me the exact link to where you bought the overlay sheet for you tablet... i already tried the wacom site but i just ca't find it, all i see are the tablets and nothing else.

    I need desperately one and need to send the exact location to my aunt who lives in the states and she is going to buy me one for my birthday and bring it to my country! please give me a hand! ;)

  • ...anybody try steaming up a wash cloth in the microwave (30 secs or more) and rubbing that onto the surface to get rid of the funk? This should be obvious, but be careful when removing the hot wash cloth

  • Hi Rebbecca, I have an Intuos 4, can I still use the 70% alcohol solution on it? and are you sure that the alcohol won't damage the screen at all?

    I'm just afraid because I got this as a gift for Christmas and I don't want to ruin it since they're very new ! D:

  • If the cotton balls/Q-tip is soaking with alcohol, then yes, you run a risk at damaging your tablet, but not the drawing surface itself.

    For the Intuos4, I would just use a damp cotton ball and swipe it over the surface of the drawing pad to clean up any gunk or oils from your hands.

  • The problem with using a wash cloth and water is that the water doesn't evaporate as quickly as the alcohol, nor does it penetrate the oils left behind from your hands.

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  • hey rebecca ^^ thank's for the tric

    the rubbing alcohol really works it's brilliant again

    before i was using the brilliant lcd screens cleaner

    but i still have a big big proleme T___T

    it's about micro-scratches

    i have an intuos3 special edition A4 (the black glossy one) and the micro-scratches are every where it's due to kleenex using T___T it's really annoying

    can someone help me pleas ???

  • oh plz someone ???

  • Sorry it took me so long to get back to you. Just got back from vacation.

    There's really not a lot you can do about the micro-scratches once they're there. You can prevent more scratches from popping up by making sure the pen-nib doesn't have a sharpened edge from use, and to make sure that the surface is clean before and after drawing.

  • Somehow, my tablet pen got covered in something sticky and I can't seem to get the sticky crap off. Will rubbing alcohol work for that? I want to know before I go out and buy some.

  • I would try a mild dish soap and a Q-tip to get the sticky off the pen. The problem with the pen is that our hands are on it all the time, so the oils from our skin makes it a bit harder to get the sticky off. Mix the soap w/some warm water, dip the Q-tip it it, & scrub at the sticky. Be very careful to not have the Q-tip soaking wet. Good luck!

  • oh noes!

    I tried it, and while it got a lot of ugly crap off, the sticky-factor multiplied somehow! At first, I thought it was just cause dish soap is sticky, but I used a wet papertowel to wipe off the dish soap and it was still just as sticky.

    I don't even know where this mysterious stickiness came from! Nothing else is sticky! oh, this is just stupid.

  • That is weird...I'd try the rubbing alcohol to see if it will break up the sticky. If that doesn't work, I suggest using one of those Mr. Clean Magic Erasers.

  • I've cleaned my tablet like, 4 times and it still scratches everytime I draw :[ I have the Bamboo Fun and I don't think the pad comes off like yours.

  • You may want to check the pen nib to see if it has any sharp edges, which will cause scratching. Same with how hard you draw on the surface. And no, I don't think the pad can be removed, but you can find a clear cover to put over it. I'd check the Wacom website to see if they offer anything through them.

  • Comment removed

  • Only if you want to destroy your tablet.

  • hey, you should really be careful and using a 90+% rubbing alcohol. you could really break your wacom using 70%

  • If you use copious amounts of alcohol, yes. Using enough to soak the tablet is a dumb idea, which is why I use enough to damped the cotton ball and Q-tip.

  • hehehe!funny u never used the hotkeys but they r still so dirty!

    cute

  • sexy voice o.O

  • LOL! Why thank you!

  • I have a bamboo 4, and there's already a spot on it that the texture seems to be missing, and there's a tiny bit of scratching. Can you replace a bamboo surface? Also, if I clean it, will I have to worry about getting scratches from the stuff? I use the mouse included with the pad well, is there a way to clean the bottom of it? Thanks for the help again though, and if you can replace the surface of the fad, that'd be perfect! also, would any grade alcohol be okay, not just 70%? Thank you again!

  • I'm not seeing any replacement pads for the Bamboo on Wacom's website, so what I recommend is getting in touch with their customer service department. They're really helpful.

    If you clean with cotton balls & Q-tips, there is no reason for there to be scratching. As for the mouse, a lint roller or tape is really handy to get rid of some of the fuzz that insists on sticking.

    And you can use any % of alcohol. Just make sure you don't soak the cotton ball too much.

    Good luck & glad I could help

  • how much was ur tablet im thinking of getting a smaller wacom silver tablet

  • Mine was $375.99, which is about the same price as the Intuos 4

  • how big is it?

  • Hmm... I got my tablet from Best Buy, and it was 30 bucks cheaper than on their website. I'm sure that's not always the case though.

    Thanks for this video. I'm still ascared to clean my tablet, but from the way it feels today, I may have to soon. I think it's gotten weird due to humidity. Is that even possibly? It doesn't feel dusty, but rather slightly sticky. Also, would water and cotton balls work just as well, or is the rubbing alcohol safer even?

  • Water doesn't work nearly as well as the alcohol did, especially if you're dealing with a sticky surface.

    I clean mine twice a month, but I also use mine on a daily basis since I run a commission business. Making sure that your hands are clean before using it is another good way of keeping it free from gunk and debree. And don't worry about cleaning it! The tablet is a pretty sturdy electronic, so it's not going to hurt it. :)

  • I really don't know a lot about the Intuos4 since they've only been out for a short while, but I'm pretty confident that using a Mr. Clean Magic Eraser would really help. Like I told the person before you, make sure that it's damp, not soaking wet, & gently scrub until all of the sticky is gone. I would use a soft towel to remove any remaining moisture. I'm pretty sure that Wacom will be offering something that you could put over the drawing surface to protect it in the future. Good luck!

  • I have a wacom intuos 4, and my surface is very sticky T_T well not very, but it annoys me a lot, I am scared to clean it with water or whatsoever, so does this work on an intuos 4 aswell? Intuoss 4 has no protection screen on the drawing screen (the little flap you replaced) so I am not sure if this also works for my tablet :/

  • Water isn't really that useful for several reasons. 1. It doesn't get rid of sticky, and 2. it doesn't dry nearly as quickly.

    As for the Intuos4, I have no idea as of yet. I only have the Intuos3, but the cleaning process shouldn't be all that different between the two tablets. If there isn't a screen, then you shouldn't have to worry about getting anything beneath it. :)

  • Hi, my parents got some kind of sticky substance on my my Wacom Bamboo Fun Tablet. I tried using alcohol to get it off with the cotton balls, but it wouldn't come off. Do you have any advice?

  • I highly recommend using one of the Mr. Clean Magic Erasers on the sticky residue if the alcohol doesn't work. Just make sure that the eraser is damp, not soaking wet, and gently scrub at it. Good luck!

  • you forget to teach how to clean the pen (and the mouse too, if it has one) !!! but it´s very helpfull.

  • Nope, didn't forget. Just chose not to do it ;)

  • does this process work for every kind of tablet ?

  • It should, though I am unsure if the other brands of tablets have replaceable drawing surfaces like the Wacom. Obviously, you should always take care when cleaning electronic devices. :)

  • is it 6*8??

  • It says so right there in the info box.

  • i just bought one yesterday

    6*8

    so amazing!! :P

  • LOL Enjoy it! I love my tablet

  • I got the same exact tablet 6* 8 and I love it! Thanks so much for this video. Strangely my tablet was very clean, hardly any dust, yet the alcohol still worked perfectly. I really appreciate this video!

  • alright, now i know what a tablet is...but now i wonder, does it work like a miniature side screen? you know, like, it shows the image you're working on so you know where you're drawing? cause it'd really suck if you worked blindly >>

  • This type doesn't, but the Cintiq does. I look at the computer screen and draw on the tablet. It took some getting used to when I first started using it since I was so used to looking down at what I'm drawing. It's quite easy now that I'm used to it. :)

  • damn! xD and how do you know where you're pressing? like, does it do some sort of aerial tracking of the pen thing? how do you know you're not about to press at a wrong spot, i mean?

  • The area that you use to draw is matched up to the computer screen...For example, if I move to the right upper corner of the tablet pad, the mouse moves to the right upper corner of the computer screen. A lot of it comes down to feel. I've been doing this for so long, I actually don't think about it. I just know where I'm at all times

  • i guess it works just like using a mouse does then, huh? you don't need a screen showing the image below it to know where you're moving it to :P

  • Kinda, yeah. You can actually use the tablet as a mouse, which I do a good chunk of the time since I'm using a laptop with a touchpar.

  • :lmao: nice!

  • Okay, I may sound like the hugest idiot...

    What is the "tablet" anyways. That has been confusing me for a while.

    And any way to clean your laptop ?! XD mines completely gross.

  • You don't sound like an idiot at all! Think of a tablet like the digital form of a sketchpad and pen. It's the same principle, but instead of drawing with a pencil on paper, I use the tablet pen to draw an image on the tablet that shows up on my computer screen. Does that make sense? As for cleaning a laptop, a lens cleaning rag and those compressed air containers meant to get the crap from under the keys works great. You can also use a soft paint brush to get rid of dust.

  • Cool Beans :]

    thankss

  • o0 i can't lift up the touchpad thing on my tablet. i have bamboo

  • omg ..FREAK .... mine is so dirty ..i love it

  • LOL I can't stand it when my equipment's dirty. Even if I'm in the middle of something, I -HAVE- to clean it

  • Thanks for the tutorial! :D

    When I first got my tablet, I thought that the scratch pad wasn't suppose to be there

    so I nearly ripped it off o___o

    But It's safe now ;D

  • ohh i have a question... how often do you replace the scratch pad and for what reason? malfunction? it would help me to know... thanks

  • It took me well over a year before I had to replace it, and it was because it managed to get a scratch it in. I would imagine that the only reason you'd have to replace the pad would be due to damage because I sincerely doubt that they wear out easily. The only thing I have to replace constantly are the pen nibs since I use them so much.

  • hi... thanks for posting, i never knew that the scratch pad is detachable that way, and im relieved to know that its replaceable in a way, its cheaper to buy the scratch pad separately than buying a new tablet... thanks...

  • You're welcome! Trust me, I was extremely happy when I found out that the pads could be replaced. It made me less paranoid about anything touching my tablet.

  • Your point being?

  • 15 bucks isn't expensive xD

    I mean, compared to the flippin' tablet and all

  • Hey, $15 adds up after a while! LOL

  • where did you buy your tablet? i can't find an intuos3 anywhere and don't wanna buy it off their site online. please help!

  • I bought my tablet from Fry's here in California. Buying the tablets from their site is actually cheaper than if you bought them from a store. Wacom is a highly reliable company, so you have nothing to fear when it comes to ordering from their site. I'm going to be upgrading my tablet to the Cintiq 21UX, and I'm definitely ordering it through them.

  • whoa, ive never thought about cleaning my tablet either O.o

    i think your intuos loves you... :P thanks for this nessis!!

    laceymay14

  • Never in a million years would I have thought to clean my tablet... (unless I spilt something on it xD) I guess I just learnt something for today! Thanks! xP

  • Thanks for the video! I also have a Wacom Intuos however-the-hell-you-pronounce­-it 3 tablet!

  • LMAO! Glad it could help :D

  • Oh thanks a lot. And here I thought I just happened to buy a faulty tablet with a lose skin. But now I know they're supposed to pop off. Now I don't have to deal with particles of dirt stuck in the cracks.

  • ooo this'll come in handy when i get my tablet. but where am i going to get that alcohol stuf from?

    when i get my tablet, YOU missy, are going to get a huge BIG gift :D

  • i never thought that pad was rerplaceable, the first time mine had come up i freaked out O.o

    oh, and if you use programs like Photoshop, those hotkey things on the sides can really come in handy :)

  • LOL! Yeah, I can imagine.

    I use Adobe Photoshop 7.0, and I'm so used to not using them, that I never think about them. Maybe one day I will. :D

  • Very simple, and useful tutorial :)! Thanks for posting :).

  • Thanks, Becca! I've never cleaned mine as thoroughly as that - I really should! ^^;

  • Thankyou (:

    What's the normal price of a tablet?

  • I bought my tablet for $375.99, which came out to be just a little over $400 after taxes. It came with a few programs and extra pen nibs, so you're really getting your money's worth.

  • Wacom also makes one called the Bamboo, that's what I have. I think the small starts around $100 but I'm not sure because mine was a gift.

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