Seems like the majority of the people on here, agree that customers feel that the world evolves around them, just because they are a customer. The funny thing is, if his car was at a bodyshop, it was probably the insurance paying for it anyway. Therefore, you are complaining about a charge that is legitimate, on an occasion when it wasn't you even paying for the car, just an excess!!
I want, i want, i want, that's all people say when they are getting something for (next to) nothing!!
this is awesome. i thought these selfish pricks only existed in California! Good to know there are assholes like the one that posted this vid everywere, lol. "I left it here because it was convenient for me, so go get it" I'd charge his ass too! Good on ya, Enterprise. Pricks like this need to realise the world doesn't revolve around them.
Hilarious he posted it thinking everyone would be on his side. So naive.
They have to have two people leave the office to pick up a car. They have just enough staff in the office at any one time and this it is a huge pain to pick up a car. They would have been more than happy to drive you to the shop or to your place of work if you would've just dropped the car off. It would've only taken an additional five minutes. Plus, you were already asked to bring the car back to the branch. Enterprise will pick YOU up, not the car. You will be responsible for charges.
the world SHOULD revolve around you if your paying for the service, don't you think? if not, I would certainly hope you're not in the business aspect of the company. If I'm a paying customer you treat me like a paying customer, not someone who's getting the service free. think before you say things.
@XMegaXHackerX no. the world will still not revolve around you. the employees worlds will not revolve around you. people with this mindset are the worst people to deal with in ANY retail situation. we have procedures we need to follow and no amount of selfishness on behalf of some self centered asshole will make it so that we no longer have to follow them.
i currently work for ERAC we offer a drop off service to the body shops,yes the hours are long but its the lazy fucks who expect you to work 24hrs a day 7 days a week,just bring them back and fair do's to the lad @ kilmanknock branch.
I seriously disliked working for Enterprise for five an a half years because I had to deal with dumbshit customers like the one who posted this video. Sounds to me ike another situation of a lazy customer who couldn't take 5 minutes to properly drop off the vehicle at the location he rented it from. I'm not saying I like ERAC; quite the opposite, but it's people like this guy who make it even worse.
i used to work for enterprise, and you know what...didn't like it very much...and do you know why? because i had to bend over backwards for morons every day. people who can not distinguish between a debit and a credit card, people who think that the 55-60 hours a week you work are not enough and that we should have been open 24/7 just to accomodate them, people who thought that somehow they were entitled to a $35,000 vehicle for $10.00 a day without giving any personal info...fucking idiots
Under the terms & conditions of the rental aggreement you have to return the car to the company's office.
They need to inspect the car to close the rental contract. If the car is damaged during a rental they need to write a damage report and the renter has to sign it.
When a car is returned damaged the renter must pay the excess. If the insurance details of another driver was collected the excess will eventually be refunded.
I worked for ERAC for many a year and the company is strong overall. They hire great people that eventually move on into lucrative careers in other areas. What makes these ex-employees well prepared to handle the d-bags who conduct business out in the real world? The d-bags like YOU, thats who! Return your car to the office next time and they will DRIVE you to the shop. What other rental company will do that for you? You deserve a check-up from the neck up!!
I had a body shop that used to take those cars that were dropped for joy rides. They would use them during the weekend and for lunch runs. We would collect them with damage or less gas and the customer would scream that they didn't do it. I tell them each time that when you give the keys to the body shop you are still responsible for anything they do. You gave it to them. You trusted them. They aren't nice people. and now I charged you for 3 gal of gas. Its a contract, don't trust anyone!!
I hate ERAC, you dumb bitch you should have taken it back to ERAC you lazy shit, you need to pay for it, people are busy and cant chase your shit around all day, their are 6 billion people on earth you think your the only one who ever had an accident, like this company was built up just to wait on you to wreck...kick rocks you dumb bitch.
@chrisca7481 well, you might like ERAC today, but when they're bending you over and making you a scapegoat or making you handle their way wrong policies and approach to customer service, then you you won't like them. i worked as a manager for over 2 years, you have NO clue and are BRAINWASHED... the customers aren't lazy, the business is corrupt, they take advantage of people, period. you'll find out soon enough, stop defending a lost cause...
@chrisca7481 The world does revolve around me if I'm paying you for a service... when you get this past your skull you may make it in the new service based economy. Cash is king!!!!!!!!!!
@BOOBTUBEALBLE youre paying for a service but you also sign a contract. you will get charged and if you dont return or pay you can get charged with auto theft. who do you think will have the better lawyers
I do feel that Enterprise is a shitty place to work for and they do try to brainwash their new employees into thinking how wonderful it is to work for them, but seriously dumb ass, your going to get charged the extra days. Enterprise could always drop your ass at the bodyshop you know. Granted I'm not fond of enterprise for many reasons, and this I will say is one of them.
u complete peanut.. its their car they have the right to ask for it back... sounds like your a typical idiot that unfortunately many people across numerous retail and customer service professions have to deal with!!!
u get car for free (hence insurance set up rates), u keep car cause u need car...Enterprise owns car and wants IT'S car back......sooo you're offended they asked to borrow their car back.
It is your responsibilty to take off work to get the car back to where you got it from in the first place, Enterprise does pick you up and brings you back to the body shop, but Enterprise employees are not psychic and cannot know that you have randomly dropped off their car someplace. Did you drop the keys with them? How about you loan me one of your cars and I will drop it off as I please? You're an idiot.
While I agree with you, I think Enterprise is a shit company that abuses its' employees and its' customers. I worked for them for 5 years in the USA and made it to branch management. I was disgusted at their treatment of their employees. Just a terrible place to work.
ERAC is a very tough company to work for, but customers like this make it so much worse for the employees. The employees get so fed up with crappy customers like this that they finally do step up and stop being run over by them.
I agree, bring the car back. If you leave it at a body shop and do not bring it back and do not let us know it is there, then you are going to pay for the extra days. Enterprise is not a tough company to work for it's an unethical one. I have seen so many people make it to Area Manager level only to be pushed out the door once their commission gets higher than the Regional rental Manager wants to pay. They do treat customers like dirt too. Always renting cars out from under them.
dumb fuck.. get a life.. erac sucks, but you suck more
planchik 7 months ago
Seems like the majority of the people on here, agree that customers feel that the world evolves around them, just because they are a customer. The funny thing is, if his car was at a bodyshop, it was probably the insurance paying for it anyway. Therefore, you are complaining about a charge that is legitimate, on an occasion when it wasn't you even paying for the car, just an excess!!
I want, i want, i want, that's all people say when they are getting something for (next to) nothing!!
borednow0 7 months ago 2
this is awesome. i thought these selfish pricks only existed in California! Good to know there are assholes like the one that posted this vid everywere, lol. "I left it here because it was convenient for me, so go get it" I'd charge his ass too! Good on ya, Enterprise. Pricks like this need to realise the world doesn't revolve around them.
Hilarious he posted it thinking everyone would be on his side. So naive.
ohteri210 9 months ago
They have to have two people leave the office to pick up a car. They have just enough staff in the office at any one time and this it is a huge pain to pick up a car. They would have been more than happy to drive you to the shop or to your place of work if you would've just dropped the car off. It would've only taken an additional five minutes. Plus, you were already asked to bring the car back to the branch. Enterprise will pick YOU up, not the car. You will be responsible for charges.
chrisbenejam 10 months ago
@chrisca7481
the world SHOULD revolve around you if your paying for the service, don't you think? if not, I would certainly hope you're not in the business aspect of the company. If I'm a paying customer you treat me like a paying customer, not someone who's getting the service free. think before you say things.
XMegaXHackerX 10 months ago
@XMegaXHackerX no. the world will still not revolve around you. the employees worlds will not revolve around you. people with this mindset are the worst people to deal with in ANY retail situation. we have procedures we need to follow and no amount of selfishness on behalf of some self centered asshole will make it so that we no longer have to follow them.
dispozilla 9 months ago
This has been flagged as spam show
A Typical Enterprise Rent-A- Car Branch Manager and Area Manager= A Womanizing washed up frat boy alcoholic with a College GPA of 2.0
Typical Customer=A Drug Dealer with bad credit
Typical Driver= Retiree who backs into airport fences
Typical Car Prep= Crackhead with 7 baby mamas
Enterprise's Software= Outdated Dinosaur
ESQI= Corporates way of screwing over Management Trainees and dodging promotions and fair compensation
CDW= Huge scam
MBA without an IOU: A Joke
ERAC= Rent-A-Wreck
Hollywood1898 11 months ago
FUCK THE CUSTOMERS MUST SUCK COCK FOR PAYING UR WAGES
sssuperbikes 1 year ago
i currently work for ERAC we offer a drop off service to the body shops,yes the hours are long but its the lazy fucks who expect you to work 24hrs a day 7 days a week,just bring them back and fair do's to the lad @ kilmanknock branch.
hurleyization 1 year ago
I seriously disliked working for Enterprise for five an a half years because I had to deal with dumbshit customers like the one who posted this video. Sounds to me ike another situation of a lazy customer who couldn't take 5 minutes to properly drop off the vehicle at the location he rented it from. I'm not saying I like ERAC; quite the opposite, but it's people like this guy who make it even worse.
dionysus122 1 year ago 2
i used to work for enterprise, and you know what...didn't like it very much...and do you know why? because i had to bend over backwards for morons every day. people who can not distinguish between a debit and a credit card, people who think that the 55-60 hours a week you work are not enough and that we should have been open 24/7 just to accomodate them, people who thought that somehow they were entitled to a $35,000 vehicle for $10.00 a day without giving any personal info...fucking idiots
abw5301 1 year ago 3
Under the terms & conditions of the rental aggreement you have to return the car to the company's office.
They need to inspect the car to close the rental contract. If the car is damaged during a rental they need to write a damage report and the renter has to sign it.
When a car is returned damaged the renter must pay the excess. If the insurance details of another driver was collected the excess will eventually be refunded.
derrinirl 1 year ago
I'm sorry I don't speak Dune Coon or Sand Nigger. Speak in my language and I may return your call... Otherwise ...Thank you come again!
poopdogsays 1 year ago
I worked for ERAC for many a year and the company is strong overall. They hire great people that eventually move on into lucrative careers in other areas. What makes these ex-employees well prepared to handle the d-bags who conduct business out in the real world? The d-bags like YOU, thats who! Return your car to the office next time and they will DRIVE you to the shop. What other rental company will do that for you? You deserve a check-up from the neck up!!
Phoggyboy 1 year ago
hey retard, maybe if you brought the car back and/or returned phone calls you wouldn't have to deal with messages like this
joeydes44 1 year ago
Sooo stupid!! Lazy ass
ammoush82 2 years ago
I had a body shop that used to take those cars that were dropped for joy rides. They would use them during the weekend and for lunch runs. We would collect them with damage or less gas and the customer would scream that they didn't do it. I tell them each time that when you give the keys to the body shop you are still responsible for anything they do. You gave it to them. You trusted them. They aren't nice people. and now I charged you for 3 gal of gas. Its a contract, don't trust anyone!!
premontm 2 years ago
get your stupid retarded dumb fuck ass up and return the shit yourself... do it right you queefo beefo !
wongmylesa 2 years ago
I hate ERAC, you dumb bitch you should have taken it back to ERAC you lazy shit, you need to pay for it, people are busy and cant chase your shit around all day, their are 6 billion people on earth you think your the only one who ever had an accident, like this company was built up just to wait on you to wreck...kick rocks you dumb bitch.
SatanLivesTennessee 2 years ago
Proof that idiots shouldnt be allowed to use rental cars
muffrider55 2 years ago 2
hey dumbass thats not a threat
twytch1023 3 years ago 4
I work for ERAC. You sound like one our typical lazy and irresponsible customers that thinks the world revolves around them.
chrisca7481 3 years ago 22
@chrisca7481 well, you might like ERAC today, but when they're bending you over and making you a scapegoat or making you handle their way wrong policies and approach to customer service, then you you won't like them. i worked as a manager for over 2 years, you have NO clue and are BRAINWASHED... the customers aren't lazy, the business is corrupt, they take advantage of people, period. you'll find out soon enough, stop defending a lost cause...
FernAveEnt 1 year ago
@chrisca7481 The world does revolve around me if I'm paying you for a service... when you get this past your skull you may make it in the new service based economy. Cash is king!!!!!!!!!!
BOOBTUBEALBLE 1 year ago
@BOOBTUBEALBLE youre paying for a service but you also sign a contract. you will get charged and if you dont return or pay you can get charged with auto theft. who do you think will have the better lawyers
ramblinrose4 1 year ago
That's not a threat. You borrowed the car you need to bring it back. Stop acting like that.
carynakacare 3 years ago 3
I do feel that Enterprise is a shitty place to work for and they do try to brainwash their new employees into thinking how wonderful it is to work for them, but seriously dumb ass, your going to get charged the extra days. Enterprise could always drop your ass at the bodyshop you know. Granted I'm not fond of enterprise for many reasons, and this I will say is one of them.
OtterAquafina 3 years ago 10
u complete peanut.. its their car they have the right to ask for it back... sounds like your a typical idiot that unfortunately many people across numerous retail and customer service professions have to deal with!!!
jscahill 3 years ago 5
If you drop off movie gallery vids at a body shop, are you held responsible????
dhhales 3 years ago 3
u get car for free (hence insurance set up rates), u keep car cause u need car...Enterprise owns car and wants IT'S car back......sooo you're offended they asked to borrow their car back.
I hope you dont own anything and lend it out
aar0n4 3 years ago 2
threats?! mate, your the typical bad customer by the sounds of it
tabrownstuff 3 years ago
bloody fucking wanker
BITCHFIST666 3 years ago
dude, just bring your car to the enterprise, and quit being a dumbass
umwhoffman 3 years ago 2
Ok......pay your bill
indazone1 4 years ago
It is your responsibilty to take off work to get the car back to where you got it from in the first place, Enterprise does pick you up and brings you back to the body shop, but Enterprise employees are not psychic and cannot know that you have randomly dropped off their car someplace. Did you drop the keys with them? How about you loan me one of your cars and I will drop it off as I please? You're an idiot.
sherah1210 4 years ago
While I agree with you, I think Enterprise is a shit company that abuses its' employees and its' customers. I worked for them for 5 years in the USA and made it to branch management. I was disgusted at their treatment of their employees. Just a terrible place to work.
ChazEverest 3 years ago
ERAC is a very tough company to work for, but customers like this make it so much worse for the employees. The employees get so fed up with crappy customers like this that they finally do step up and stop being run over by them.
sherah1210 3 years ago 2
I agree, bring the car back. If you leave it at a body shop and do not bring it back and do not let us know it is there, then you are going to pay for the extra days. Enterprise is not a tough company to work for it's an unethical one. I have seen so many people make it to Area Manager level only to be pushed out the door once their commission gets higher than the Regional rental Manager wants to pay. They do treat customers like dirt too. Always renting cars out from under them.
ChazEverest 3 years ago
you're an idiot.
ashleypetrey 4 years ago