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  • my headset left ear sound dont work!!!!

  • @freashboy15 Check that the jacks are plugged in all the way on your sound card. If that's not the problem, contact customer support.

  • Help, how i conect this HPA2 to my PS3?. Thanks

  • @milkarus It's not designed for PS3. It's a PC headset. You'll need to search the internet for how others have done it.

  • @TurtleBeachVideos Thanks for your Fast response, am gonna buy the DPX21 now

  • Is the Turtle Beach XPS HPA2 (where it says XPS on the headband) the same as the Turtle Beach HPA2 Headset where it says "Turtle Beach" on the headband? I got my HPA2 from a friend and it's different from my other friend's HPA2 in that my headband says "XPS Audio By Turtle Beach" while his says "Turtle Beach" on the headband. Hope mines isn't fake.

    Thanks in advance.

  • @Louizzle2K The XPS model is an HPA2 that shipped with Dell XPS computers. Identical product.

  • @TurtleBeachVideos Thanks for your response, that really clears things up for me.

  • You can use the HPA2 headset with the PS3 by itself with a $5 part from logitech. Logitech has a rca to headset jack adapter that usually comes with their surround sound speaker systems, you can find them on ebay for $5-10, and for that matter you can find this headset on ebay for less than $40. So... for around $40-50 you can have a 5.1 headset. Yes, its not optically connected but they work fine connected via analog and the sound is awesome. Suprised the guys at TB didn't think of this..

  • I've heard this is the best headset to use with the Astro Mixamp, can you give some reasons on why that was said?

  • @xXTehBigRedOneXx It sounds awesome, has great surround sound and is comfortable.

  • i like matt better

    

  • great, a review by the people that make them, that'll be balanced and unbiased then.

  • @pilgrim069 This isn't a review, it's an ad. And, BTW, this HPA2 headset has been replaced by the Z6A.

  • can i use the hpx / hpa2 on ps3 ??

  • You'd need a surround sound decoder or a USB sound card to make it work.

  • My HPA2's say XPS Audio by Turtle beach. are these like special edition headphones? oh also it came with like a little work box with like 3 screw drivers and lots of padding.

  • @thelasthallow They came with a Dell XPS. Not a special edition though.

  • @TurtleBeachVideos

    I have the XPS Audio version as well. Is that any difference in the physical build or is it just different branding?

  • @gods They came with a Dell XPS. Not a special edition though.

  • When will the Ear Force Z6A be released? The HPA2 sounded great, but they were too tight on my ears to use for long periods.

  • @Rollergold4 We don't have a release date for them, but they will be available soon.

  • @TurtleBeachVideos Ok sounds good. Will the Z6A have the same bass management system as the HPA2

  • @Rollergold4 Yes, the amplifier has the same exact controls.

  • If you get distorted sound just lower the volume in Windows to fix it. Find your settings and don't overkill the bass and you will love these. I've had mine for 8 months now and they have done a great job. I even use them for music, even though the bass is too powerful for it sometimes. Again, it's analog; fiddle with the settings to get best sound. I've compared mine to G930 and my HPA2's are waay better. IDK about the G35 tho. they have good reviews but are not true surround. i love my turtles

  • I am so glad I bought the Turtle Beach HPA2's and did not listen to some people on the internet saying they break down with time or give bad quality sound. These people simply did not know or take the time to fiddle with the output level on each channel. My amp settings are Front: 4.5 Centre: 5 Surround: 8.2 Sub: 7.5;I can locate people in shooters without even seeing them.

  • @ivchomalkiqa You are 100% right. If you're not willing to set the volumes independently and adjust them per game, you're not getting the most from your headset. I'm glad you took some time and got the headset running up to its true potential!

  • actually my laptop has a seperate mic and headphone jack, so im not sure what i would need for that

  • @DrRaper There's a splitter on our site that will give you what you need. Just email sales (at) turtlebeach (dot) com and tell them what you're looking for.

  • is there a way to get an adapter for a laptop if i just have one jack for headphones

  • @DrRaper Get the Astro Mixamp cable (the HPX1 cable). I'm assuming that your jack has a 4-pole connection that handles both mic and audio, right? If that's the case then the Astro Mixamp connection will do it. THey're $10 on our site.

  • Im running on a gaming laptop and it does not have all the jacks in the laptop to plug in all the nessecties. IS there an alternative to this?

  • @TTheResponder100 You can plug the green jack into the headphone output on the laptop, but you'll only hear stereo. To hear 5.1, you need three output jacks on the PC or laptop.

  • Will the price of these go down, My family is kinda down in the middle poor section and at 100 bucks its kinda hard. So will the price go down soon in the future?

  • Will the new ones that are coming out be compatible with the astro mix amp like these ones were?because they are much better then the astro headsets considering the 8 speakers.

  • @Oxidehighdefinition We'll probably make an adapter that works with the mix amp, just like the one we had for the HPA headset.

  • Where can i buy this its discontinued everywhere i look

    

  • @EastTownGames It's discontinued. Sometimes you can find them online, but they're not very plentiful. If you go to Google and search for "Turtle Beach HPA2" and then click on the "Shopping" link at the top of the page, then you'll likely be able to find a pair. (I just did this and found two places selling them.)

  • @TurtleBeachVideos Why were they discontinued? It is such a nice set of gamming headphones.

  • @EastTownGames We're coming out with a new model in June.

  • @TurtleBeachVideos OMG new HPX's in June!?!! I've been waiting forever for you guys to update them!! Will they still be true Dedicated 5.1?

  • @venezuelilla Yes. Even better than the originals.

  • @TurtleBeachVideos You told me here that there would be a new model of HPX's in June, yet nothing was announced. What happened?

  • @venezuelilla Z6A. It's available now on our site.

  • my mic stopped working, do i just need a new mic?

  • @XxgodzsoldierxX i mean like i cant talk online anymore it isnt working

  • @XxgodzsoldierxX please contact our customer support team and they can help you with this.

  • can you use these on macbooks? as im not sure how i would get to my soundcard to plug it in...

  • @Rzamortis You would need the HPX adapter, which is available on our site. Or, you'd need an external USB 5.1 surround sound sound card. 

  • @TurtleBeachVideos Is the new headset coming out in June for the PC going to be better than the Ear Force Hpa2?

  • @TheBobbybill12 We haven't announced any new PC headsets at this point.

  • @TurtleBeachVideos when will new pc headpones be out?

  • Where can I get this in Australia :( its not even on ebay. Is it being marketed under a different name here?

  • @PossiblePoison These are no longer in production. QVS handles our AU distribution. If you contact them directly, they may be able to help you out.

  • @TurtleBeachVideos Oh ok. Do you have any other 5.1 products for PC (non virtual-surround)

  • @PossiblePoison We'll have one in June. Please check back at that time.

  • Thumbs this up so nubs can see.

    This only works with PC! It has more than two audio input jacks because it's SURROUND SOUND!

  • @adambombiswaycool Not true. We sell additional leads for the HPA that make it compatible with a number of sources, including mp3 players, the Astro Mixamp, iPhones, Androids and more.

    It is however designed for PC use and has 8 speakers, but it's not limited to PC use only.

  • Ok, So I'm trying to get my hand on a pair of these. I can't seem to find them anywhere! Eventually, I found a new pair on E-bay which are still on bid for another 6 freekin days.My question is, why is it that these are so hard to acquire ?

  • @gruffski They are no longer produced. If you email sales (at) turtlebeach (dot) com, they may be able to assist you.

  • thank you TURTLE BEACH people for all the help!

  • @TheLaserna You are so very welcome!

  • so the xps are mmade the same way as the nornal ones??

  • @TheLaserna XPS is an HPA2 without the amplifier. It's the same headset.

  • question, what are the differnces betwen turtle beach HPA2 and the one the says XPS , AND IF I GET A Stereo Adapter Cable for HPA2 headphoneS, IT DOE NOT REQUIRE POWER OR USBPOWER BACLE RIGHT?

  • @TheLaserna Right, but I think it's discontinued and you can't get it anymore.

  • question, what are the differnces betwen turtle beach HPA2 and the one the says XPS , AND IF I GET A Stereo Adapter Cable for HPA2 headphoneS, IT DOE NOT REQUIRE POWER OR USBPOWER BACLE RIGHT?

  • I have a question.

    I have had this head set for about 5 months now. I keep hearing a crackling noise when I put them in certain places. sometimes I get a loud squeek and need to turn them off to work. I have a UPS too, so I dont know... Please help me. (it started on day 1 also)

  • @TopGamingControl PLease contact our customer support department who can help you with this.

  • Also, can I use this if I only have a Microphone and Audio Jack?

  • @UrbanAEyt YOu need a sound card or motherboard with 5.1 surround sound outputs or you'll only get stereo sound.

  • @TurtleBeachVideos I have that okay thanks :D

  • I'm getting this! I thought he snapped the Mic off at 2:30... Until he explained that it could be removed for when you don't want to talk for have it in your way even a little bit.

  • My laptop only has 1 audio jack, and 1 microphone jack. Can I still use these??

  • @MineCrafts456

    No, you need a 5.1 channel output on your PC or laptop to use this headset.

  • @TurtleBeachVideos I got a mic and headphone jack, so should i get the Z1 for 29.99?

  • @MineCrafts456 Yes, either the Z1 or the Z2 would be better.

  • Long ago, I have owned a battery powered earphone that gave the extra bass sound. Ever since then I've been looking for something that was similar but could not find one since 1998. Then finally i come across this earphone and viola! this is the earphone I have been looking for. The sound is amazing, especially the gunshots. It sounds as if it has power into every trigger I pull. One draw back to this is if you wear glasses, it wears back of your ear lube. Therefore, I suggest wearing contacts.

  • Does this work with the PS3 and 360?

  • @Jackalx22 The HPX model will work with consoles if paired with the Astro Mixamp.

  • how do you find out if u got a 5.1 sound card?

  • @9083465 A 5.1 sound card will have multiple colored outputs on the back of it instead of just one green (or black) and pink socket.

  • Hey turtle beach, why is the hpx 1 cable so goddam hard to find? I'm in the uk and your uk supplier limexb360 doesn't have any and I've trawled the web forever and genuinely can't find one anywhere and you don't ship directly to the uk so I'm stumped, can u help?

  • @ThePaulg123 Lygo is our UK distributor. Check their site at lygoworld (dot) com. They may be able to help.

  • @TurtleBeachVideos

    yeah just found them thanks for that, the description says the cable is refurbished though? why would a cable need to be reburbished?

  • okay thanks, just 1 last question, the turtle beach hpA2 with power adapter have better performance Than the ones with a USB adapter?? or is it the same?

  • @TheLaserna Same. Also, you can buy an AC adapter that will allow you to plug the USB into a wall socket if you prefer.

  • okay sorry if i said liar i take that back,,, but I'm not a kid who just talks,i wanted to buy one of these so i when to your page and i only found the usb one is there anyway i can get my handS on the ones with the real power ADAPTER?? LIKE THE ONE ON THE VIDEO??

  • @TheLaserna The website reflects our current stocked items. If something isn't on the website, it only means that we don't have it in stock, not that it doesn't exist. Check the Where To Buy section on our site for additional retailers. Or, you can email sales (at) turtlebeach (dot) com.

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  • @TheLaserna First, I assure you that we aren't liars. Second, the HPA2 has a number of options for power adapters available from our site. Your friend ordered the USB version.

  • is it true it works for xbox 360?

  • @feedback099 You would either need a Mixamp or to use our stereo adapter for it.

  • would these work on my ps3?

  • @houstone29 You would either need a Mixamp or to use our stereo adapter for it.

  • I can imagine how sexy these would be with my tritton ax pro sound decoder. Has any tried hooking these up to a ps3

  • Hi, I have had this head set for one month now. I just rebuilt my new pc and the mic doesn't seem to work on them no more.

    The sound is fine! but the mic wont work! Please help!

  • @arsenalfabhotmail Can you test the mic on another source? It sounds like it may likely be your sound card that's the problem since it started right at the rebuild. Check them on another source, and if you're still having trouble contact support via email.

  • @TurtleBeachVideos

    I think it may be my sound card. I play mw2 on pc, and I cant hear people on mics talk too!

  • @TurtleBeachVideos

    No the MIC  don't work on other sources.

    I go to my recording tab, and it says stereo mix enabled, but currently unavailable. is that the problem?

  • how does this compare to the dpx21. i have 2 pairs of px21, and i just got the DSS. which one is better?

  • @pizzaonaninja I prefer the DPX21.

  • i now have the dx11 setup as well and tried the hpa2 with the dss and it sounded good, would ibe right in thinking that the following setup is how the astro mixamp outputs sound to the hpa2. well almost, i used the front speaker jack in the dss and usb into the dss as well as i assumed the astro amp uses just the front speakers on the hpa2,(i know the connection isnt the same as the astro amp uses the hpx cable)

  • nvm i will just buy a new sound card

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  • I'm thinking about buying this, does it come with the power adapter?? Couldnt find it in the section on the website "Whats in the Box"

  • @GrizzlayMen1 It's powered via USB.

  • I can't get the mic to work. and all i hear is a high pitch ringing tone when there aren't any loud sounds

  • @TeamJayOnas Contact support via email for help troubleshooting.

  • just got a pair

  • That's ok all good, I was just curious as to wether there would be any difference in the build or sound quality

  • I already had a pair but I blew one of the rear speakers out and got a new pair yesterday and they have XPS branding on the headband? What is XPS and what is the difference if any between these and the regular HPA2?

  • @ThePaulg123 There's no difference between those and the regular HPA2s. It was just a branding thing. If you aren't happy with the XPS branding, contact support via email and they'll take care of you.

  • I'm gonna buy these, reviews and price makes it a steal!

  • Seems to kick ASS!

  • These headphones are great! but the microphone sucks broke in less then 2 days the first time I tried to remove it..........but headphones are good..........not worth 100$ But whatever.

  • @FrostyEso 5.1 Surround at $99? Sounds like one of the best values on the market. Microphone broken? Contact support via email they can send you a new one, or they are available on the website as a replacement.

  • @TurtleBeachVideos

    Had a problem with static now there better dont wanna bother with that other stuff just gonna use them as headphones other people should get these if they are reading this just be carefull with the mic xD the ear cups are a bit itchy tho owell great sound lol.

  • I just got this on Sunday. Any tips on how to set up the volume for hearing footsteps in FPS game? And how to stop the random high pitch? I'm currently have all the setting at 10.

  • @wh4tthefuk I would suggest reducing the bass when you want to listen in on silent sounds like footsteps.

  • how can i get these to work with my ps3? please include everything i will need to buy to make them work. im loyal to turtle beach and dnt want to have to buy astro's. please help.

  • @DeaConzThirst You would still need a mix amp.

  • @mANZEE1337

    No, the USB is only for power. You need a 5.1 sound card to use the HPA2. Most new PC's come with a 5.1 sound card though.

  • just ordered these, cant wait to get them.

  • I I just got them today! they are very comfort. But I cant get the set up right. Like what number do I put surround on? what number do I put front on? etc... for FPS games? what would be the best setup

  • @arsenalfabhotmail I recoomend putting the bass on medium and surround, front and center a little bit louder than the sub woofer! Thats what I use on HPA 2 tho I use these days another headset, but yh basically what I said there worked for me with soundwhoring hardcore! Have fun with the HPA2 you wont regret you bought them!

  • @Kalimahala

    can you tell me the numbers to put them on please?

  • @arsenalfabhotmail

    I use the HPA2 with the front, center and surround on 6, with the subwoofer on 8. Then I just use the master volume for fine-tuning.

  • @TurtleBeachVideos

    Ok thank you. I will test them out with that setup,

  • I just saw this video was released 3 years ago. are these still one of the best pc head sets out there?

  • @arsenalfabhotmail

    As far as multi-channel headsets are concerned, the HPA2 is actually still one of--if not THE best option on the market. (Especially for the price). We also sell it as the HPX as well (different cabling), which has a very strong following. One thing to keep in mind about the HPA2 is that 3 years ago, it was way ahead of it's time.

  • @TurtleBeachVideos

    Ok thank you. they are due to arrive in 2 days. I cant wait!

  • about 1 month ago I came on this video and asked some questions about the headset.

    this morning I ordered some of these and cant wait! When they arrive I will give you my feed back!

    I bought them of gameseek co uk. in the image on their website, it only shows the head set its self. will it come in the box? and with all of the included things in it? Please respond!

  • @arsenalfabhotmail

    If you ordered the HPA2, it will come with everything in the box that you see shown on our website.

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  • @TurtleBeachVideos

    ok thanks.

    may I ask another question?

    What is the difference between 5.1 surround sound and 7.1 surround sound?

    are 5.1 surround sound good for gaming in game such as call of duty?

  • @arsenalfabhotmail

    5.1 and 7.1 surround sound are very similar, except that 7.1 just has two extra channels for positioning. Not much of a difference really.

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  • im either going to get Ear Force Dx11 or the Ear Force HPA2. one for pc, and one for xbox360. I am wondering which one to get. but im wondering which works for BOTH- AND which is better quality for both. please respond soon! thanks

  • @blucas9000

    The DX11 works on both the XBOX and PC. The HPA2 only works for PC's, and you need a 5.1 sound card too.

    Personally, I would go with the DX11 if I were in your shoes.

  • @TurtleBeachVideos thank you

  • Does my PC need any certain requirements to use this like a specific kind of soundcard? Or does this work with anything?

  • @TicklesMcLolz

    Yes, you need a 5.1 sound card.

  • why not use usb for power?

  • @utubeb14 It does.

  • Hi, used to comment on this video about uncertanties on the product before buying it. Well, I've bought it and love it. Sounds so good, but there is a problem with it that after google searching, I only found one review off of newegg that said they experienced the same problem. For some reason, whenever I am playing a game, sometimes the headset will give off an extremely high frequency sound that is loud and annoying. Only thing to get it to go away is powering off/on the headset.

  • @GamingPrower Thanks for the great feedback!

  • do i get any benefit if i use CMSS-3D or any other x-fi feature with this headset?

  • @tequilaburp From someone using an X-fi card, they said it caused horrible ihhg frequency problems, I had experience the same thing on my card, but I turned off DXDS-3D on my card, so any 3d feature seems to be a porblem with it.

  • @GamingPrower This should be able to be adjusted properly. Our support team should be able to help you tweak these issues (we are limited by characters here on YouTube)

  • @mANZEE1337

    Only the USB is available. 

  • does it come with a usb connection?

  • @besteboetje

    Yes, all new HPA2's are USB powered. No AC adapters. (Though some people still ask us for the AC-powered version!)

  • @TurtleBeachVideos thank you very mutch, i'm a pc gamer and i'm going to buy a alienware M15x so i just wanted to be sure i could use this headset on a laptop.

  • What's the difference between the HPX-1 and the HPA2?

  • @RedStarr2121

    The actual headphones are the same. These two models just have different connections, that's all.

  • Hi i have owned the Turtle Beach HPA2's for about 6 months now and all of sudden i seem to get a really high pitched screeching noise within the headset when there are loud noises or explosions. I have to power off the amp and turn it back on to get rid of it for a couple of mins before it returns. I use Windows 7 32 bit and have the headset pluged into a x-fi xtremegamer soundcard.

  • @masterhungblow

    May be a software conflict. Please contact support@turtlebeach(dot)com and our techs will try to assist you with this.

  • @TurtleBeachVideos ok thank you.

  • @masterhungblow Wow, I just made a comment on this and saw your comment lol..

    I have the same problem, windows 7 64-bit, ASUS Xonar DS sound card.

  • Whats the best ps3 headset out now?

  • @ahippohunter PX21

  • @ahippohunter PX21 + DSS

  • Is there any better Turtle beach headphones out now for the pc?

  • @arsenalfabhotmail

    The Z2 is newer. You should check out the video for that one too.

  • @TurtleBeachVideos

    I have seen that one but it does not seem as good as these.

    Are the HPA2 the BEST headset for the pc or is the Z2 better?

    sorry for being anoying, I need to find the right product for me.

  • @arsenalfabhotmail

    Just responded in the other video

  • If i used this along with the turtle beach DSS would i be able to have surround sound on XBOX?