BlackBerry Internet Solution (BIS) Email Setup

[becky1659]

I also don't have the '' i want to add Email option'', and i am unable to do it online because it says something about not registered with a wireless service provider. I have absolutely no idea on how to do this and I've tried registering throgh the host routing thing, but the only thing that seems to appear is registration message sent, but i havn't had anything back. Can any one shed some light on what i can possibly do to get it up and running, i would very much appeciate it :-)

[ronprovost]

I bought the blackberry bold -0 and am returning it... You can't have email without getting a data (BIS) account... Everything has to go through the blackberry network...

The HTC dream is far easier and better phone and system...

[3razors]

i also dont have the "I WANT TO CREATE OR ADD AN EMAIL ADDRESS"

[DriftingMiasma]

I only have 2 options on the email setup thimg, I don't have the first one...what do I have to do to get the first option available?? :(

[whatupdawwg]

hey did you get that sorted? becasuse my neighbour just gave me one yesterday and i have the same problem!

[trainnsupport]

do you need to have internet on your phone

[bizemail]

Yes, in fact you need to have a Blackberry tariff -otherwise you just get the browsing but not the push email.

[jagjagin]

wow she is so professional

[b4dm4sh]

Hi, I dont have option 1 @ (2:15) I only have the other two options, what am I doing wrong, new to blackberry, any help is much appreciated.

Thanks

Adam

[frednox]

same :( dont have it, what should i do?

[motorolaQ9h]

to all the people with pin problems i just bought mine and i got it the pin was unregistered the guy told me i havnt registered it but sent it back to him to get software problems fixed so i just wanted to say that i think that you only get the create email accunt icon if you register the pin im not sure but thats what i think happens

[Addissxs]

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[roelton]

i dont have the icon for new e-mail.=(. and i go to the website and it says that that pin and the other number has been used!!!!!! help!!!!!

[bizemail]

That means the device is registered to another email account - could this be a refurbished phone? You'll need to contact O2's support team to get it reset - there's no other way round it.

[diegolcornejoo]

i have the same problem it said the phone was already registered...what do i do ? take it to client attention service and tell them to reset the pin or what?

[rockhopper2283]

The instructions are ok but my new phone doesn't have an email setup icon. My partner also bought one from another supplier and his doesn't have one either.

Maybe O2 should revise this video to tell you what to do if that happens when you get a new blackberry.

[bizemail]

AFWIW - at the end of the video there are instructions that shows how you can set up email entirely from a PC rather than the setup icon.

[rockhopper2283]

Thanx, I saw that but it didn't work on the website. It seems O2 hadn't enabled the required data bolt-on for it to work. I'm currently waiting for a new sim card (3G) to be delivered and the data tariff to kick in.

Cheers.

[bizemail]

Something to double check - you need a BlackBerry Internet bolt-on, either BIS PAYU or BIS Unlimited. The O2 web bolt-on's won't give you the APN you need to get connected to the BlackBerry service.

[sweetpuppy28]

are u using T mobile? do I need to upgrade my simcard to 3G too.I am not sure Tmobile has different simcard.Did it solve the problem?

[sweetpuppy28]

did you solve your problem on your blackberry?Mine doesnt have one either... do you have t mobile? please let me know...thank you

[chico3mendo]

i have an blackberry 8200 and i want to activate my aol,yahoo,and msn but i cant do i try but i can u think u can help thanks