Rescue 911 - Episode 322 - "911 Heart O Glass" (Part 1 of 2)

[vickiormindyb]

I'm an EKG Technician and paramedic.

Just b/c a call doesn't qualify as Trauma 1 doesn't mean it isn't an emergency. If the person THINKS it's an emergency, they should call and not give a damn what other people will think of them for calling.

I can't stand when nonprofessional people tell other people what an emergency is.

You can be in a Trauma 2, sometimes even a 3, and still need emergency medical intervention.

[popo78151]

0:53 OUCH!!!!

[progressiveleftist]

The dispatcher is smoking hot.

[michaelisbell]

that girl is older than me

[xfire336]

never run into a glass door idiot 

[applehead94jazzy]

she was like im ok grandpa not even knowin how serious it really was...poor child she could died right on dat counter in front of her grandparents

[blacksunrize]

that must suck i love rescue 911 but it is also dangerous to run at a storm door exspecialy a glass strom door

[NightOwlEd2]

My replies to various comments starting from the earliest posts:

--- Happy7117: We (family) think Kendra slipped on a rug and fell through the door. She knew to use the handle.

--- OneSkiWonder: Another possibility is the door handle stuck and Kendra's momentum carried her through the door as suggested by OneSkiWonder!

--- Happy7117: The only actors in the re-enactment are "Kendra" and "baby Jared."

--- LoweredNJuiced: The filming was done at the actual location in Renton, Washington.

[marshbuckle234]

you would think that she would be crying of shock

[xPinkStrifex]

incoherent:

1. lacking in clarity or organization; disordered

2. unable to express oneself clearly; inarticulate

The operator was wanting her to clarify what exactly she meant...she could be in shock and incoherent but conscious...When I'm drunk I'm not coherent.But I'm alive and not in immediat4e danger...see my point?! The operator was trying to figure out if she was conscious or not

[umyea21]

omg! 3:15 freaks me out so much!!

[subforsubx]

i couldnt watch this eppisode. it made me feal terrible watching a young innocent girl be in to much pain.:( thanks for uploading though

[pixiequeen1127]

i recemend hard glass i ran into hard glass wen i was her age but nothing happend

[HakuroTheKaikenTIC]

no but there is one where a girl falls back into a glass door for rocking on her chair

[speedzonefilms]

did she think she was superman and rin right through glass i mean wtf was she thinking?

[Fartingbellybutton]

Her Chest went through the door.

[CidSilverWing]

Did anyone catch how the door actually broke? Did she push too hard or something?

[SOAD498]

this is soooooooooooooo sad i didnt finish the video, i just turned it off because i was feeling her pain.

[EmSTrO7x3]

Glass breaks at 0:51

[EmSTrO7x3]

Glass breaks at 0:52

[bartman1238]

when he get her cpr your suppose to give give chest thrust 15to2 back than but now it 3o to 2 i have to takecpr traning for cna clas

[ZMommaL56]

I wish this could happen to me (a shard of glass could literally stab me in the heart like what happened to this girl) but I'd be dead in a flash if it did. Actually I imagined it did but I was 25 and it was my aunt and uncle who took care of me.

[bremzy14Travolta]

she ran into the door

[leananshae]

I really think that 911 operators need different training. They should tell callers immediately that help is on the way and they should use language and a tone of voice that transmit urgent, yet calm, empathy. Impatiently scolding upset callers, not validating their distress and using a flat, monotone (unconcerned sounding) voice actually makes most people even more freaked out! It's really bad victim psychology. If rape counselors acted like that, imagine the negative impact it would have.

[murrayski]

how did they get the glass to break?

[Chelseafc47]

They Are Not Animated By The Way its Engine Company

[Tefee19]

wow what a retard "incoherent" just say shes unconscious shes not even breathing..

"I DONT KNOW" god .. that wasted like 2 mins!

[barakost]

but she was in shock i kind of understand her...

[whatever1210]

this is why I don't like glass doors.

[zzzzdreamzzz]

@whatever1210 thank god a lot of ppl now understand the importance of safety glass when you have small children around. i watched this show from beg to end, the series i mean, and back then, something like this, or having your child unbuckled from their car seat, not making them wear a helmet... not only did this show save lives in the sense that ppl knew how to react to emergencies, people learned what to do to prevent them.

[Rachiann]

omg that would scare the living day lights out of me. I work for a day care and even if a kid so much as pinches her finger I scare myself.

[ShadowoOfBlood]

Now this is a REAL Emergency, now days we hav idiots calling 911 one because a five month year old poke themselfs on the finger with a pin and it didn't even break the skin. -_-

[davinp]

yes, and alot of prank calls these days. Perhaps the public needs to be re-educated on 911

[Rreynaertt]

aha but you get paid for it, i would rather see that then a child dieing:P

[leahbabii67]

poor baby she said '"im ok grandpa"

[EmSTrO7x3]

Poor girl I hope she's ok

[NightOwlEd2]

@EmSTrO7x3 Kendra is doing well today.

[HP148409]

she was calm because she was already falling into shock and did not know the extent of her injuries. as for how it happened she was running to fast and ended up running into the door. and back in those days windows and such were made of glass unlike now a days where as windows are made of plexy glass and are extremely hard to break.

[EmSTrO7x3]

How did the piece get lodged into that little girl's heart.

[Behemoth12391]

It seems like such an unusual injury... I was playing it out in my head before she got hurt how it would happen, how the glass would just shoot into her heart and I couldnt come up with anything. What a freak accident.

[gregorkrause]

has anybody else besides me noticed at 4:05 the animated firetruck and ambulance?

[edie560]

the girl works at a place i go to.

[DarkSilverYoshi]

The worst I had is when I cut my leg down to the bone when I was taking glass bottles out to the recycle bin and it had rained and I slipped and I fell backwards and I couldnt do anything I was losing energy and the worst I could do was scream as hard as I could I woke up in the hospital and that was two years ago.

[DorvellTStewart]

This isn't the only segment related to a child getting cut by glass. The only other ones I can think of are the one from 425, where three boys are playing tag and one of them accidentally pushes his brother into a storm door or something, and the one from 630, where two boys are jumping on a bed, and the younger one accidentally slams his arm through a window. Did I miss any?

Wait one more. The one where a little girl is rocking in a rockingchair, and she falls backwards out the window.

[XxTodesengelxx]

I remember this episode when it aired...

[Bandos624]

glass is very dangerous if u get cut by it. it can cause very sevre injury, or death

[Nicole4ever74]

When i was a baby i had stiches in my foot because i dropped a jar and i walked on it now if i jump on it to hard it hurts =\

[HP148409]

sounds like you suffered some nerve damage.

[DalekaObala94]

OMG I watched this on tv when i was kid good memories thanks for uploading

[hellrobot]

im sorry but its kinda funny when she walks right through the door

[hutchensriley]

can I laugh at you when you walk through a door?

[GarfieldVsSnoopy]

How did she go through the door?

[NightOwlEd2]

@GarfieldVsSnoopy We think Kendra slipped on a rug just before getting to the door handle.

[ladylove0223]

that is scary!

[thepiper2112]

The dispatcher didnt know what "incoherent" meant? Apparently scoring low on the Verbal part of the SATs aren't too important in her work! Wonder if she knows the word "imbecile"?!

[allgood2000]

Well apparently the grandmother didn't know what incoherent meant either, so it's just as well that the dispatcher asked.

[vickiormindyb]

@thepiper2112 I think most dispatchers, even today, have no idea how to help a family that's experiencing trauma.

When you have a patient who's family is on the scene when it happens, you have more than 1 patient. I was told that in paramedic school, but I know b/c my sister almost died during a medical emergency.

[StinkadoodlePie]

@thepiper2112 the dispatcher knew what "incoherent" meant. the grandmother wasn't using it correctly. It doesn't mean unconscious, it means illogical or not making sense.

[thepiper2112]

"Once I had a Graham Cracker..and it was a gas...soon found out..I had a Heart of Glass.." lol

Hey, anytime I can use a Blondie joke, I'm going for it!

[GarfieldVsSnoopy]

Very Funny.

[vickiormindyb]

The correct procedure for treating the little girl's wound would be to place an occlusive dressing over it. If they had no commercial dressing, they could make one by covering a gauze pad with Vaseline and sealing it to the wound w/ 1st Aid tape.

Chest wounds unaccompanied by flail chest are treated w/ occlusive dressings, which are sealed completely on all 4 sides.

[vickiormindyb]

After you place the occlusive dressing over the wound, THEN you can put plastic on top of it. Then seal it.

[panzered4180]

Actually, you don't want to seal it on all four sides. You want to leave one side open to create a 'flutter-valve' to let air out so as not to create a tension pneumothorax in the event of a lung puncture.

[vickiormindyb]

That's true.

I was thinking of paroxsymal breathing, which can only occur if the pt. is moving air, but this pt. wasn't breathing.

I always seal on 3 sides.

I was responding to the 911 operator's directions. IMO, they were inaccurate, but the grandparents wouldn't have known that.

Your way is better but, in this case, rebandaging would expose the wound to bacteria.

I would have left it in place, watched for paroxsymal breathing and taken off one side when the first signs occurred.

[panzered4180]

Yeah, that would be appropriate management too.

[vickiormindyb]

Completely sealing a chest wound isn't always wise. If the patient isn't breathing, you can do so, but not when they have a sucking chest wound.

This causes paroxymal breathing, where one side of the chest moves in one direction & the injured side moves opposite it with each breath the patient takes.

Paroxymal breathing is always serious and, if sealed completely, will kill the person within minutes.

For a sucking chest injury, you seal 3 sides of the wound, leaving a small corner open.

[KittyKarryAll]

I can't count how many times I've ran out of doors just like that as a kid. Wow, I don't know how she ended up getting hurt like that. Poor thing.

[HorsiiCrazii]

i know, my nan cleaned her glass back door and my collie ran slap bang into it, went dazy, ever since shes been so silly XD

[tsherwoodrzero]

The 911 operator didn't know what incoherent means? Incoherent means unresponsive or unconscious.

Coherent = Conscious

[allgood2000]

I think she knew what the word meant, but she wasn't sure what the grandma meant by it.

[anamallover]

Just thinking about it makes me all jiggery lol I hope this never happens agian in a while

[gregorkrause]

4:05 makes rescue 9-1-1- a classic when animated images are used.

[killman369547]

poor girl but thats what walkings for

[palpatine55]

This is why you need SAFETY GLASS! It usually doesn't shatter. Glass is like a razorblade.

[PredatorBrendan]

It's actully sharper than the razorblade. Glass cuts can be very davastating. Lucky the girl's grandparents know first-aid and CPR. That's what possibly saved her life.

[arohn2007]

It was probably when Safety glass is wasn't mandated in construction, but I'm not sure. But I do know this is exactly why its code now.

[winerrs]

You mean THEY need saftey glass.

[amnistic45]

Bloody glass doors!

[seploud]

i have a question.... why the 9 1 1 always send firefighters?

[alextyrey]

Because there are less ambulances than fire trucks so they can get there faster.

[seploud]

thank you! :)

[alextyrey]

No problem!

[WPUpioneer]

this one scares me... this is not good... especially since you can actually puncture the heart and cause irreversable damage.

[austinhoundi]

hey allgood do you have episode one?whats the episode called?

[allgood2000]

I have all the segments from when they aired on later episodes.  The segments are "Church Bus", "Houston Trauma Docu", "Arlington", and "Baby Fire Rescue".

[KatieJean1985]

How the hell does the dispatcher not know what 'incoherant' means??

[allgood2000]

I think she knows what the word means, but she doesn't know what the grandmother means by it.

[Bandos624]

She didnt run rite into it she was running 2 grab the knob and go outside but she missed the knob and ran into the glass

[cwistaff]

"spurting" blood is never a good sign. eep.

Saran wrap makes sense technically, but unforunately its not sterile.. while it might prolong her life to be brought in to hosp, the subsequent sepsis could kill her. Harm vs Benefit I guess. Tough call.

I'd be really concerned about an air embolism!

[travelplus1]

And the fuckin Dictaphone continues to record the call

[travelplus1]

A Medi Car lol what the heck is that

[benamy02]

dose any one know that one epsiode when the grand mother is mowing that lawn with the big mower and her grand kids are in the yard with her. The little boy kept on running towards the mower but the grandma told him to stay away but he didnt than his leg got ran over by the mower does any one know about that one? if you do let me know I want to watch it

[UndyingFallout]

I know what episode your talking about, Id like to see it as well.

[raptureready413]

I've been wanting to find it too.

[allgood2000]

That's "Riding Mower Rescue" from Episode 426, but no one has uploaded it as of right now.

[benamy02]

ok thank you do u know anyone who has it

[Muggle423]

Yeah, I'd like to see that one, too. Then there's another mower one w/ two twin boys and the sister ran over one of them when he ran and slipped underneath it.

[KittyKarryAll]

I think I remember that one. There was one where the grandmother ran her grandchild over with a lawnmower too. I think in one of them the kid lost a leg.

[lilyandjack]

I can't believe that dispatcher didn't even know what "incoherent" meant. Even I know what it means!

[allgood2000]

I think she knew what the word meant, but she was trying to find out if the girl was conscious or not.

[amez4life]

Was the piece of glass in Kendra's heart visible externally, and if so, did her grandfather pull it out? Because if he did, he did the wrong thing because that glass acted as a plug and removing that could've caused Kendra to bleed to death.

[allgood2000]

No, the doctors found it when they opened her chest.

[gregorkrause]

how come the ambulance at 3:44 was'nt used that would be a great returning image.

[PredatorBrendan]

Do you think that one in 3:44 would as good as the 4:05 one as a returing image?

[gregorkrause]

oh yeah.

[speedyhobbit]

She'd be in college now I think? I wonder how she's doing today as well

[NightOwlEd2]

@speedyhobbit Kendra did go to college and graduated in 2009. She works as a teacher assistant in a special education classroom. Kendra will be getting married in two months!

[kat399]

Has anyone watched any episodes where the victim dies? If so, which ones?

[allgood2000]

Here are a few:

119-"Runaway Boxcars

202-"Scuba Cave"

520-"Butane Huffing"

613-"Repentent Drunk Driver"

[kat399]

Thanks!

[UndyingFallout]

Runaway Boxcar made me water up, that was so sad.

[gregorkrause]

also 113-"puerto rico" 96 people died

[Muggle423]

Then there was that one where the guy has a heart attack flying the plane and his wife has to land it, but the guy ended up dying.

[anamallover]

Yeah I know that one too its called terror in the sky..

[LoweredNJuiced]

In Renton, WA? Same place this happened?

[NightOwlEd2]

@LoweredNJuiced Yes, the events unfolded at the grandparents' house in Renton, Washington. The actual house was used in the recreation. The grandparents raised Kendra's dad, Alan and his two brothers there and still live at the house today.

[kakkorot13]

it seems that it usually the kidz that get hurt

[machockey1]

i hate when little kids get hurt like this

[gregorkrause]

4:05 is used as the animated image., the firetruck,ambulance scene.

[swat5395984]

the worst of these shows are when children especially babies get hurt or die

[nana457896]

damn the worst of these shows is when the kids get hurt and thats about half of them maybe more

[gregorkrause]

you should make a compilation video that shows all the animated Rescue vehicles that where featured in each segment with the title name and # that it was featured on as a segment, just a suggestion.

[gregorkrause]

I think there's a law called Kendra's law not pertaining to safety glass rules but kidnapping lol.

[lookyouabigailkriby]

how old

[spice9707]

Five

[lookyouabigailkriby]

am 13

[dciguy01]

This made me sick to my stomach

[ganeshkali]

Have they not heard of SAFETY GLASS in america

[ghostfan24]

I'm not positive, but I think this incident took place before safety glass was made...or at least used as much as it is now.

[ganeshkali]

By 1991 when this accident occured, safety glass had been in us (at least in Britain) for many years. I recall wired safety glass being installed in the door panels at my old scout groups building as far back as 1958 after one kid got cut on the ordinary glass.

[travelplus1]

Grandma activates the DIctaphone and it goes round and round as the call is being recorded. The Dictaphone goes round and round so the Renton Fire Department can respond. Even the baby is recorded on the Dictaphone

[jjb1011jjb]

this episode scared me silly the thought of glass in the heart gives me the shivers

[gregorkrause]

Has anyone seen Jaws 3-D the jaws shark wasnt aware where he was going so he crashed into the glass of the control room in seaworld, thus kendra's crash resembles that scene.

[bellybutton4]

Yep.

[happy7117]

Strange as it sounds, I have never ran into a glass door.

But when I'm in one of those houses of mirrors at a state fair or carnival, I bump into the glass alot.

[bjacquard]

I think the title should be "Glass o heart"

[gregorkrause]

mr. allgood why did you use the image of the dispatcher rather than the firetruck/ambulance for this video?

[allgood2000]

Youtube only gives me three images to choose from, and that wasn't one of them. If you click "View All Comments" at the bottom of the page, you can see the three images.

[DolphinBabyGrl05]

So glad they made better glass for doors. If I count all the times I have run into a glass door...

[happy7117]

NO ONE just runs through a closed door without opening it!

Especialy a glass door.

This might sound mean, but she was pretty careless to just run through the door without opening it.

[CesMan83]

Dude, come on, accidents happen. I'm guessing the little girl didn't know her own strength.

[allgood2000]

It looked to me like she went for the door handle and missed.

[KandiLynn0707]

I agree she was tryin to reach the handle an was in hurry an missed.

[happy7117]

I have another theory however silly it may sound: she probably thought she was invincible and could run through a glass door unharmed.

But in reality, sharp glass cuts!

[KandiLynn0707]

Thats funny lol...Not about the lil girl gettin hurt but the supergirl powers!

[happy7117]

I definately recognize the grandma, or the re-enactress who plays the Grandma.

Was the Grandma in this in any other segment to portray another family member maybe?

I think possibly she was in the segment with Shelly Eaton's arms falling through the bedroom window?

[NightOwlEd2]

@happy7117 Both the grandma and grandpa are Kendra's actual grandparents. The only actors in the episode are Kendra and baby Jared during the recreation. The real Kendra and Jared show up towards the end of the show.

[default9350]

Thanks for uploading this

[jillhbaudhaan]

when grandma called, she said she needed an "A CREW" and the dispatcher said it too, what does it stand for?

[Muggle423]

Ambulance crew.

[bellybutton4]

OUCH Broken Glass in the Heart, That can Kill you.

[jillhbaudhaan]

uh, YEAH

[travelplus1]

Tuedsay August 13th 1991

[DaR4Buff]

Is Part 2 of this ep coming? Just wondering, it's a favorite of mine.

[allgood2000]

I uploaded it hours ago. If you're still not seeing it, check my profile page. It's on there.

[DaR4Buff]

I apologize, I meant Segment 2, not part 2 of this segment.

[allgood2000]

Not this time, I'd have to split it. I'll consider it for next time.

[gregorkrause]

has anyone recognized the scene at 04:05 it's the latter substitute image for the ambulance that's all by itself, thus this one has a firetruck with it.

[theultimatekoopa2]

Isn't this the same scene (4:05) that's used for the opening?

[gregorkrause]

oh yeah.

[gregorkrause]

it was used after commercials were over.

[jackieliem2007]

Stupid Kid !

don't know there is a door here ! ~,~

[OneSkiWonder]

I've had plenty of people including myself run into a door and press the latch and the latch didn't work and the door didn't open like they thought it would. Don't be so quick to judge. I'm sure you've done that too.

[gregorkrause]

here's what's cool about 911 segments they sometimes save images of rescue vehicles and turn them into returning images, heres some examples

Episode #322 "Heart o glass"

Episode??? Everglades truck crash

2nd special/#114 "Babytoss

Episode #106 "Baltimore Cops"

Episode#110 Stranded octos, (2 images)

[allgood2000]

Everglades crash is 315.

[Courtx0xhollisterx3]

Wheress part 2

[Courtx0xhollisterx3]

omGG thtss really scaryy.

[Bohemianwndr9]

dannnnnnnnng that would suck a load.

when are you going to have part two up?

[ABroadwaystar2534]

Yikes!!!!! That must have been scary to have something like that in the heart!!! Well, if she was careful near the door, that wouldn't have ever happened!

[TWZ95]

I remember this one, poor girl. Maybe now she will be more careful when running in the house.

[gregorkrause]

I have this on dvd made by Zach laas titled new vehicle edits.

[randylover115]

omg that poor baby.

[Trainmasterkreks]

scary

[theultimatekoopa2]

Did she just ... run into the door? OUCH!

[happy7117]

That's why there are door handles folks!

Door handles are there for a reason!

[NightOwlEd2]

@happy7117 Kendra knew not to push against the glass. We think she slipped on the rug by the door.