Before you do this take out your memory card, you will loose your naked pics or what ever you have on there lol coz it don't back up your phone then it puts the update on the phone
Take out the battery of blackberry then open blackberry desktop connect it to you laptop leave battery out off phone, you will have a box come up sorry you need update phone software dead click update then when is waiting for initialisation then put the battery back in the phone it will carry on install applications to phone then you will see the blackberry start up it will say it will take 30 mind to boot up just be patient lol hope this helps
@idunweed Thankyou so much, took it to the shop today and they gave me shit loads of useful advice. Just used your technique and it is working now. Thanks!! :D
i tried install the new os software but it says 'there was an error updating your software
'This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription'
i dont have a data plan :( is there any other way ican update the new software so i dont keep getting 'reload software 552'?? its a blackberry 8520 curve
You are a fuckin wanker, if you have a solution then make a video not get all fucking depressing about you going to the store and the guy at the store gave you a new phone, who the fk cares!!
i know this isnt about the 8520 but maybe you could help me when i start my bb like i take out the battery and put it back in when it shows blackberry and at the bottom the loading bar what happens is mine freezes almost to the end plz help
hey there, just wondered if you could help me, I have the same software problem, i have downloaded blackberry desktop manager and my phone connects to the computer but when connecting the desktop manager to the phone it comes up with Desktop manager could not connect to the phone installed or something like that, have spent about 3 hours trying to do it over and over again. HELP!!! x
i have a question sir..beacuase my blackberry 8900 right now has the same problem..and i dont have the cd for it to install in my computer...when i buy it only the phone and headset is included so how can i fix it?can u please help me???
well my blackberry has the exact same white screen and they charge mi 60 dollars to fix it but i mean if they could fix it i think probably someone else can u know and well can someone please help mi
i have such a problem with my curve 8520. It was happened when i do hard reset (pulled out my battery) and it goes stuck when booting. When i try solving with desktop manager loader, the loader recognized my PIN (it won't show the PIN: UNKNOWN part) so i thought, i can't reinstall the OS. It get me frustrated.
PS: i t was twice in probably 6 month since i bought it. The last time it happened, it goes back by it self, after i pulled out the battery, sim card and mmc for a day.
AAAAAAAAAAAA i just a got it to work:D:D:D:D im so happy
I downloaded the desktop software but it WOULD NOT CONNECT! -_- so i pulled out the battery and inserted the cable THEN put the battery back in, then i cant remember where i found it but it says UPDATE somewhere, CLICK IT:D and wait for your phone to update and for the white screen to eventually go:D
@luvlyfe93 Hi I did exactly what you did, however, my bb wont conncet to the pc. My USB is working, I have the lastest software and new desktop manager. Everytime I connect my phone, a message pops up saying 'Desktop software cannot communicate with the connected device' PLEASE HELP!
@RxExAxL oh no! that's what happened to me at first too! but it worked when I connected it without the battery and then put the battery in, really hope it works for you!
please helpme...my bb is sayin the same thing,,wat could i do to fix it...same reload software with the circle and the paralle line in...someone tell me wat to do to fix this problem please....
this happened to me but a different error code basically plug it into ur pc and the it shoukl say ur bb is not recognized on the bottom it should say do u wat to try again or update it press update and then just follow further instructions
just open blackberry desktop manager and plug your bb in, then click aplication loader and then update. after this process your blackberry will restart.(if you need help just ask)
@harpur93 i need help! i have a dutch deskop manager. what is application loader in dutch? or maybe you can send me a picture with of the screen so u can point where it is! thanks
@harpur93 i have the same problem don't knw what to do bt only differences is that it say reload software 507 i have no clue what to do plzz help !!!!????
@harpur93 hello, my blackberry have an error: Reload Software: 552, and my pc dont accept my blackberry, there's no connect with my pc and bb... who can help me
a mi me aparecio el mismo problema ayer, estaba descargando aplicaciones en el Blackberry y derrepente se apago y se puso la pantalla blanca kon el erro 552, ahora no se ke hacer ayudame porfas !!
a mi me aparecio el mismo problema ayer, estaba descargando aplicaciones en el Blackberry y derrepente se apago y se puso la pantalla blanca kon el erro 552, ahora no se ke hacer ayudame porfas !!
i'm having this problem where this black little box comes up and and inside is a little ticker and it keeps on loading is there anyway i can stop this??
I fix my blackberry curve 8900 with reload software 552 message.Download the blackberry desktop manager from your cd rom. Connect your blackberry to the laptop via usb then go to option application loader on the blackberry desktop manager. Go to option add/remove applications. It will ask for the device password if you got one setup on the device. It will connect to your blackberry device and you will see all your applications. Delete any new software which cause this message to come up.
hey my black berrys screen stays full white nothing else its like its on i press the number buttons and it beeps but no screen just white please help me!!!!
@Mahzinemm It's probably the LCD. You have to get a new LCD and that'll cost you 80-120 depending on where you go to get it repaired. Or if you're under warranty it's free I guess.
i got App Error 523 on my new Bold 9700 and all the options i got is 2 reset and get the same white screen again, none of thos problems is solved in the new bold
I have the same problem, blackberry deskop manager doesn't recognize my bb anymore i have blackberry platform shit on my screen. What do i have to do to install again good bb software?
Sorry about that bro, I have had this problem MANY times now and have somehow managed to fix the problem each time. I am sad to say that I am NOT AT ALL impressed with RIM about this product. Much less impressed than when I bought it.
i have the same problem, i updated my BB curve 8900 with desktop manager and at the last stage it says fatal error then now all i have is black screen and a blinkin red light......shit!
it happend to me today how to repair it?????
shehzaadiss 2 weeks ago
Before you do this take out your memory card, you will loose your naked pics or what ever you have on there lol coz it don't back up your phone then it puts the update on the phone
idunweed 2 weeks ago
Take out the battery of blackberry then open blackberry desktop connect it to you laptop leave battery out off phone, you will have a box come up sorry you need update phone software dead click update then when is waiting for initialisation then put the battery back in the phone it will carry on install applications to phone then you will see the blackberry start up it will say it will take 30 mind to boot up just be patient lol hope this helps
idunweed 2 weeks ago 5
@idunweed Thankyou so much, took it to the shop today and they gave me shit loads of useful advice. Just used your technique and it is working now. Thanks!! :D
Goodyster 1 week ago
@Goodyster useless advice*
Goodyster 1 week ago
will it work in blackberry 8520 curve?
LazySiraj 3 weeks ago
No se ingles no entiendo nada :((
MrOrganis 1 month ago
this happened to me 2day!! :(
Rhajeem 1 month ago
Help mee omgosh im dyingggggggg i cant freakin ping helloooo is there any bodyyyyyy
26Dabby 1 month ago
Did Any of you loose you're contacts whilst doing this process?
TheDyke110 3 months ago
@TheDyke110 yep but i hadn't backed them up before hand
luvlyfe93 3 weeks ago
good job bro you help me alot .
solocheckeando 3 months ago
i made it dick fuck
MegaAlooi 3 months ago
@somekindaanimal
i need help with 9300 and its not working :(
lilgangstar202 4 months ago
What a useless video..went over and over about nothing...
eaglesnflight 4 months ago
HELP ME !
123joshyboii 4 months ago
i tried install the new os software but it says 'there was an error updating your software
'This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription'
i dont have a data plan :( is there any other way ican update the new software so i dont keep getting 'reload software 552'?? its a blackberry 8520 curve
please help
3ullet9roof 5 months ago 2
my loader cant says that i dont have the software. it says that i should contact my service provider
chakafuck 5 months ago
@somekindaanimal I followed those steps but the screen STILL comes up with reload softare 552. please help???
3ullet9roof 5 months ago
HELP
Adot172 6 months ago
@luvlyfe93 ty
svenaalbers 6 months ago
You are a fuckin wanker, if you have a solution then make a video not get all fucking depressing about you going to the store and the guy at the store gave you a new phone, who the fk cares!!
Planetfitness13 6 months ago
i know this isnt about the 8520 but maybe you could help me when i start my bb like i take out the battery and put it back in when it shows blackberry and at the bottom the loading bar what happens is mine freezes almost to the end plz help
cantollie324 6 months ago
hey there, just wondered if you could help me, I have the same software problem, i have downloaded blackberry desktop manager and my phone connects to the computer but when connecting the desktop manager to the phone it comes up with Desktop manager could not connect to the phone installed or something like that, have spent about 3 hours trying to do it over and over again. HELP!!! x
leannescott34 7 months ago
Comment removed
leannescott34 7 months ago
i have a question sir..beacuase my blackberry 8900 right now has the same problem..and i dont have the cd for it to install in my computer...when i buy it only the phone and headset is included so how can i fix it?can u please help me???
orosky12 7 months ago
mine says 'reload software 552' and i've looked everywhere & asked everyone!! and i still can't get it to work! HELP?!
sophies97x 7 months ago
help me pleaseeee :(
aleptorres 7 months ago
thanks i made it at last!
Fadhily2009 7 months ago
ANYONE KNOW HOW TO FIX WHITESCREENS HELP ME PLEASE
salsastyle123 7 months ago
well my blackberry has the exact same white screen and they charge mi 60 dollars to fix it but i mean if they could fix it i think probably someone else can u know and well can someone please help mi
tonketijuana 7 months ago
Idiots you need to do this: Download Blackberry desktop sofware and download new software i have the smae problem but is fixed!
hosselaar159 8 months ago
i try to upgrade my bold 9000 handset today and i got the same screen as this video has.
i fix it by redoing all the upgrade again (using loader software) and it eventually continued the upgrade:P
and that's how i fixed it.
try to repeat what you have done!
06069811 8 months ago
this is so frustrating,i have the same problem i have BB8900.grrrrrrr!
TheFallenangel1028 8 months ago
i have the same problem READ THIS as i tried it and worked for me...
1st. take your battery out
2nd. charger your BB for 10 sec
3rd. take the charger out put the battery back in
4th straight away put the charger back in
5th wait 5mins
Like this is this worked =}
OfficialMusicVideo11 8 months ago
download the desktop software take the battery out and connect your bb via usb
and click update
TheKidNS 8 months ago
ya y en español conchetumaree ¬¬
fjmb23 8 months ago
Hey Dude , I had the same sytuation but I sorted it without problems ;)
- Try DOWNLOAD free BBSAK - this program will WIPE everything from your BB
- CONNECT your BB with PC
- OPEN BBSAK
-do not put any password when program ask you , click OK choose
- Choose WIPE , accept , and done ;)
- close BBSAK
-download BB DESKTOP SOFTWARE and open it ,
-connect BB to PC
- later do what BB desktop S. saiyng you , UPGRADE and instal , thats it ;)
FunnyBMW 8 months ago
i have such a problem with my curve 8520. It was happened when i do hard reset (pulled out my battery) and it goes stuck when booting. When i try solving with desktop manager loader, the loader recognized my PIN (it won't show the PIN: UNKNOWN part) so i thought, i can't reinstall the OS. It get me frustrated.
PS: i t was twice in probably 6 month since i bought it. The last time it happened, it goes back by it self, after i pulled out the battery, sim card and mmc for a day.
dewalims 8 months ago
@sidders52 why the fuck you call me a star haha:P
Chrittie 9 months ago
my bb 8520 says error 507 and my cpu does not recognize it.... anyone can help me?
26shielle 9 months ago
@CrazyKid24680 woohoo!:D glad to be of service;)
luvlyfe93 9 months ago
Hey guys, if the desktop manager can't detect your device you have to follow the steps that luvlyfe93 left. I did exactly what they said. It worked.
CarterMvp 10 months ago
AAAAAAAAAAAA i just a got it to work:D:D:D:D im so happy
I downloaded the desktop software but it WOULD NOT CONNECT! -_- so i pulled out the battery and inserted the cable THEN put the battery back in, then i cant remember where i found it but it says UPDATE somewhere, CLICK IT:D and wait for your phone to update and for the white screen to eventually go:D
*phew*
luvlyfe93 10 months ago 18
@luvlyfe93 THANK YOU THANK YOU THANK YOU THANK YOU!!! your comment saved my life and my bb life
benzzodude 10 months ago
@benzzodude yaaaaay glad i could help!:D
luvlyfe93 10 months ago
@luvlyfe93
cheers for this, taking the battery out was the final solution for me
rudgerz118 8 months ago 2
@luvlyfe93 truly helped! thanks!
nanobites2 8 months ago
@luvlyfe93 GENIUS! :))))))))) THANKS@! :D
andimii1 7 months ago
@andimii1 hehe no worries:)
luvlyfe93 7 months ago
@luvlyfe93 Thank you! This worked like a charm... well, it's in process right now.
anjingkampung 7 months ago
@anjingkampung awesome!
luvlyfe93 7 months ago
@luvlyfe93 thanks for that info it worked for me :) you saved my day
teddysabalsajr 7 months ago
@teddysabalsajr aw i'm glad!:)
luvlyfe93 7 months ago
@luvlyfe93 Hi I did exactly what you did, however, my bb wont conncet to the pc. My USB is working, I have the lastest software and new desktop manager. Everytime I connect my phone, a message pops up saying 'Desktop software cannot communicate with the connected device' PLEASE HELP!
RxExAxL 7 months ago
@RxExAxL oh no! that's what happened to me at first too! but it worked when I connected it without the battery and then put the battery in, really hope it works for you!
luvlyfe93 7 months ago
@luvlyfe93 BB is back to normal thank god! Thanks anyway! :)
RxExAxL 7 months ago
@luvlyfe93 thanks it worked
MyCarlos1997 7 months ago in playlist blackberry repair
Comment removed
59Aisha 6 months ago in playlist Blackberry Curve 8900
@luvlyfe93 it didn't work for me!! what shouldd i do? Help please!
59Aisha 6 months ago in playlist Blackberry Curve 8900
@59Aisha oh no! im not too sure :S ask @harpur93 :D I didn't see their comment before but they fixed it too!
luvlyfe93 6 months ago
@luvlyfe93 I did what you said.. and it workedd.. but i think i lost all my contacts and all my messages.. :( i probably didnt back anything up.. lol
0o0itzNiteLite 6 months ago
@0o0itzNiteLite haha yeah that happened to me too! such a pain in the butt!
luvlyfe93 6 months ago
@luvlyfe93 I LOVE YOU SO MUCH :D
TwentyFourSevenGamer 5 months ago
@luvlyfe93 omygod thank you thank you thank you, i think its gonna work !
youre the best !
lovesafghan 4 weeks ago
@lovesafghan no worries!!:D
luvlyfe93 3 weeks ago
@luvlyfe93 omg thank you! ive been tryin 4 like 5 hours and nothings worked :( i think this is actually guna work!
Gem95leicester 9 hours ago
How did u connect your phone to the computer when it wont detect it
luvlyfe93 10 months ago
I do an updates to my bb it ok after updates but when 2 nd times restart the message come back
Error 552
joecay1718 10 months ago
buy an iphone!!! hope i helped :P
theapplefan77 10 months ago
you spend too much time describing the picture on the screen ...we need solutions here man
sosmono 10 months ago
please helpme...my bb is sayin the same thing,,wat could i do to fix it...same reload software with the circle and the paralle line in...someone tell me wat to do to fix this problem please....
trinidebest12345 10 months ago
i have this too! help me plz! anyone
bartjuh262 11 months ago
this happened to me but a different error code basically plug it into ur pc and the it shoukl say ur bb is not recognized on the bottom it should say do u wat to try again or update it press update and then just follow further instructions
Hamza5s 11 months ago
@420herbs No problem :)
harpur93 11 months ago
My pc sistem is mac, anyone can help me? same Error 552, but i have mac (only works with windows?)
yuko910523 11 months ago
i done it is so easy :)
khanisthedon 11 months ago
mine has been doing this it sucks wont let me do anything!
oliviadukebogle 11 months ago
wow im totally crying my head off mine says reload software: 507 i duno if this is normal :'(
HedoneDesign 1 year ago
so how can i do this problem?Oprah somebody help me""!!!!
oscarbigbang 1 year ago
just open blackberry desktop manager and plug your bb in, then click aplication loader and then update. after this process your blackberry will restart.(if you need help just ask)
harpur93 1 year ago 5
@harpur93 thanks work perfect for me.
420herbs 11 months ago
@harpur93 i need help! i have a dutch deskop manager. what is application loader in dutch? or maybe you can send me a picture with of the screen so u can point where it is! thanks
bartjuh262 11 months ago
@harpur93 i need help
joseu9 6 months ago
@harpur93 i have the same problem don't knw what to do bt only differences is that it say reload software 507 i have no clue what to do plzz help !!!!????
TheMysticja 6 months ago
@harpur93 im having problems how to fix my blackberry 9700 how do i update it? plz help me
626r1cky 6 months ago
@harpur93 thanks to ur comment now i already fix my bb (^_^)
loveme05ful 6 months ago
@harpur93 hello, my blackberry have an error: Reload Software: 552, and my pc dont accept my blackberry, there's no connect with my pc and bb... who can help me
kempie1995 5 months ago
@harpur93 where can i see the application loader?
chakafuck 5 months ago
@chakafuck if you haven't installed it onto your computer yet then your gunna have to :) it should be visible from the desktop after installation
harpur93 5 months ago
fuck i lost my cable and cd
daanbouwmeester 1 year ago
how do you flash the os?
hockeyNmusic16 1 year ago
YOU HAVE TO FLASH THE BLACKBERRY AND THEN RELOAD THE OS FROM THE DESKTOP MANAGER
nequefus 1 year ago
MINE CUMS UP WIVA BATTERY AND A LINE THRU IT AND I DONT KNO WHAT TO DO :S
Codkillah1 1 year ago
i have dat problem right now... grrrrr iam erasing my uploaded apps hope it will work
gayzellicious 1 year ago
i just had this. i wiped out the entire blackberry and it cleared up completely. then it loaded up new software and update. it works 100% now.
robachica 1 year ago
RIM phone sucks....program always crashed!!!!! and battery problem....
wilson24p 1 year ago
I have the same problem but it says Reload Software:507
Any problems to fix it? Please reply
Soniku621 1 year ago
hey i have this problem nd i want to know how can i fix it please
gamingstewie 1 year ago
SUCKS DONT USE ROGERS
haterogers9 1 year ago
This has been flagged as spam show
a mi me aparecio el mismo problema ayer, estaba descargando aplicaciones en el Blackberry y derrepente se apago y se puso la pantalla blanca kon el erro 552, ahora no se ke hacer ayudame porfas !!
jesusdelgado91 1 year ago
a mi me aparecio el mismo problema ayer, estaba descargando aplicaciones en el Blackberry y derrepente se apago y se puso la pantalla blanca kon el erro 552, ahora no se ke hacer ayudame porfas !!
jesusdelgado91 1 year ago
This has been flagged as spam show
i have app error 200 reset... any one knows how to repair this prob. ?
jhayson24loyola 1 year ago
This has been flagged as spam show
i have app error 200 reset... any one knows how to repair this prob. ?
jhayson24loyola 1 year ago
i have app error 200 reset... any one knows how to repair this prob. ?
jhayson24loyola 1 year ago
sun of the fukin bith the fukin idea was to you helop me you just take out my t9ime
XxwasoxX 1 year ago
my blackberry keeps giving me a white screen. if i do a reset would this work and I wont lose my pics, contacts, and apps.
petenicezz 1 year ago
i know how fixe it, IF ANY BODY WANT LEARN LET ME KNOW
GERAL285 1 year ago
@GERAL285
i have this error mesage said reload software:513, can you teach me how to fix it?
many thanks
huisiutse 1 year ago
@huisiutse did you fix your blackberry
evozza2k7 1 year ago
This has been flagged as spam show
@GERAL285
i have this error message said "reload software:513" can you teach me how to fix it?
many thanks
huisiutse 1 year ago
mine says reload software : 513 please help i'm 11 years old
MrGabi1999 1 year ago
@MrGabi1999 Wait one year, then you're 12. Did I help your problem of bein 11?
reza2468 10 months ago
@reza2468 now im 12 lol .... but i went to the store and gave me a curve 3G first i had a 8520 now i have the 3g
MrGabi1999 9 months ago
@MrGabi1999 Cool. You never have to use the 8520 ever again and you never have to be 11 again!
reza2468 9 months ago
@reza2468 -.-"
MrGabi1999 9 months ago
i know how to fix this problem i can help ,,,,,contact me if you need help ,,they wanted me to pay $ 50 but i didnot payed a penny (mony1472)
mony1472 1 year ago 2
This has been flagged as spam show
@mony1472 how do u fix it plz help me email me starbot_25@hotmail.com
17845296036 1 year ago
@mony1472 helppp me error 552 :(
aleptorres 7 months ago
i'm having this problem where this black little box comes up and and inside is a little ticker and it keeps on loading is there anyway i can stop this??
JamieLovesGirls19 1 year ago
I fix my blackberry curve 8900 with reload software 552 message.Download the blackberry desktop manager from your cd rom. Connect your blackberry to the laptop via usb then go to option application loader on the blackberry desktop manager. Go to option add/remove applications. It will ask for the device password if you got one setup on the device. It will connect to your blackberry device and you will see all your applications. Delete any new software which cause this message to come up.
Jizza2u 1 year ago 3
@Jizza2u many many thanks. It worked perfectly for me. As simple as explained. Two thumbs up.
icemannn96 1 year ago
@icemannn96 Your welcome icemann96 grad I can help a fellow blackberry user.
Jizza2u 11 months ago
what if it says reload software 513???
rocela27 1 year ago
stupid this is javelin not curve
66kme 1 year ago
i have tht problem hel p
ChipmunksxxChipettes 1 year ago
hey my black berrys screen stays full white nothing else its like its on i press the number buttons and it beeps but no screen just white please help me!!!!
fluffstail 1 year ago
mines is just all white
UnlimitedGaming01 1 year ago
my blackberry showing me the same preblem but it says s13 instead of 552 it really sucks....
Mrpacman1991 1 year ago
how can i fix my screen? it has a white screen
freddyb310 1 year ago
USE WINDOWS XP, AND YOUR PHONE WILL BE WORKING AGAIN ;) Been in this situation for like, 3 times? Haha! Goodluck! :)
itisforbidden 1 year ago
my blackberry says sofwere 513?
Does it work the same?
aretecool 1 year ago
@Mahzinemm It's probably the LCD. You have to get a new LCD and that'll cost you 80-120 depending on where you go to get it repaired. Or if you're under warranty it's free I guess.
shiver182 1 year ago
my blackberry has the 523 error. any help anyone?
415mac415 1 year ago
i got App Error 523 on my new Bold 9700 and all the options i got is 2 reset and get the same white screen again, none of thos problems is solved in the new bold
atheerus 1 year ago
oi dude i need your help i really need my blackberry and it has error
523 if you have fixed your please help me plz
nickstaful 1 year ago
the EXACT same thing happened to me :( but i went to o2 and they're giving me a brand new 8900 LOL but i lost everything :/
theHQ 1 year ago
mine says 507
joker71496 2 years ago
i have dat problem all de fucking tym it pisss me off mam fuck blackbeery
ousmaned58 2 years ago
I have the same problem, blackberry deskop manager doesn't recognize my bb anymore i have blackberry platform shit on my screen. What do i have to do to install again good bb software?
Chrittie 2 years ago 7
Sorry about that bro, I have had this problem MANY times now and have somehow managed to fix the problem each time. I am sad to say that I am NOT AT ALL impressed with RIM about this product. Much less impressed than when I bought it.
donovanx3 2 years ago
sucks for a phone crashes too often cant say enough bad things about this phone
haterogers9 1 year ago
@Chrittie you are a star xxxxxxxxxxx
sidders52 9 months ago
i have the same problem, i updated my BB curve 8900 with desktop manager and at the last stage it says fatal error then now all i have is black screen and a blinkin red light......shit!
cager09 2 years ago
I just had this happen lastnight i was sooooo fuckin pissed ! i lost all my contacts and everything ! sooooo fuckin mad ! buy an iphone
TdotGoldenChild 2 years ago
me too. fucking blackerrys. 5 times its happened to me. im getting an iphone. can u help me? or anyone else?
JonnyHeather123 2 years ago
this has happened to me 3 times in the last 3 month
pfabian7 2 years ago
Same here
LilOriginal 2 years ago
That happened to me yesterday. I was able to fix it with desktop manager application loader.
povstyle 2 years ago
yeah, i have already tried that, my bb wasnt recognized by the desktop manager. Thanks though!
donovanx3 2 years ago