Roomba Battery (500 Series ) Reset Procedure by RobotShop.com

[BeeRich33]

She only cooks for a few minutes as well. I might get a new model.

[16hypen3sp]

Ok so question... Why would the charging base interrupt the charge cycle on the robot itself?

[RobotShopTV]

@16hypen3sp It is easier to interrupt the charging cycle when the robot is on the charging base since people passing by or animals can move the robot off the base. It is therefore, much safer to plug the charger directly into the side of the robot.

[pancaka8]

thx for the answer, do you think my irobot have the battery problem?because there isn't any light on pulsing when i plugged in at all,and i don't have warranty anymore,should i buy the new battery?thx fr giving me some advices...kind regard

[RobotShopTV]

@pancaka8 The problem could be with your battery, charger or motherboard. Since your robot is no longer under warranty, we will assume that it is more than 1 year old. The first step in this case would be to try a new battery. We do have a very good Roomba 500 series battery. Product RB-Met-14 @ robotshop com

[RobotShopTV]

@pancaka8 If there are no lights at all, we suggest to test your robots charger with a voltmeter. You should get an output of 22 volts from the charger.

[pancaka8]

pls help me..!my robot roomba i just use 3 times and i trying to charger the batery but there is no light on and the robot doesn't work..what can i do..? thx so much

[RobotShopTV]

@pancaka8 We would be glad to help. Have you tried plugging the charger directly into the side of the robot? Are you certain that the battery is installed properly? Are you getting any errors? For technical support and answers in a timely manner we suggest that you visit the RobotShop forum or support center.

[pancaka8]

@RobotShopTV thank you fr your nice answer,i still trying to plugging corectly into the side of the robot, but the light still off...should i really plugging for 72 hours times..till the light on..?thx so much

i feel so sad i just came back from holiday and looking forward to see my robot romba,but my robot still sleeping.........

[RobotShopTV]

@pancaka8 The light should start pulsing right away when plugged in. We generally do not recommend leaving the robot plugged in if not used for a long period. How long have you had your battery for? Is your robot still under warranty? If so, we suggest contacting the place where the robot was purchased for an exchange under warranty. For more troubleshooting please contact us via robotshop support center or forum. We will be glad to troubleshoot your robot and recommend proper parts.

[Almutasem7]

Will try it now. Hopefully I won't need to purchase a new battery. Thanks for the instructions.

[ncaaaacn2008]

Thanks for the clear instruction.

[babybufters]

Didnt work and now my roomba wont work at all...Just sings the little song at me

[RobotShopTV]

@babybufters The battery reset procedure does not work 100% of the time. Especially if your battery has worked for a few years. Though, it is always worth a try. In this case, we would recommend a new battery. Please let us know if you need any help with the selection of your new Roomba battery.

Please note that if your battery is not that old, the problem could lie in the robots charging system, charger or home base. If this is the case, we do have a Roomba repair service in order to help.

[babybufters]

Just found this while looking for a new battery...Off to try it once my Roomba has some charge to make the button go green

[cheshirepat30]

Okay, I just tried this and the roomba definitely ran a longer time. Do I need to reset again before charging?

[RobotShopTV]

@cheshirepat30 You may need to reset your robot several times before your battery reaches optimal performance. Although, if you are happy with the run time after the first reset, you do not have to reset it again. You can reset your robot every week or so, to prolong the lifetime of your battery.

[cheshirepat30]

@RobotShopTV Thank you so much for this!

[rogueangel2k]

ok... this worked for me on my 530... i did not however wait 72 hours. Here's my sequence. reset roomba, 1st charge = 10 mins... runtime = 10~15 mins... reset roomba, 2nd charge 10-12 hrs, run roomba dead... reset roomba, 3rd charge 5-6 hours, run roomba dead... this 3rd time roomba ran for well over 1 hour. however, my battery may not have been dead... just deeply discharged.

[RobotShopTV]

We are glad that the battery reset procedure worked for you. If you are not going to be using your robot for a while, charge then remove your robot's battery and store it in a cool dry place. It's not suggested to leave the battery inside the robot if it is not on the charge. You'll see that the battery will last longer if you use your robot several times per week. We also suggest resetting your robot every few weeks to prolong the lifetime of your robot's battery.

[raswirsky]

Thanks! I'm trying this now....if it doesn't work, I'll get a new battery

[rogueangel2k]

@raswirsky did this procedure work for you? I have a 530 that's been sitting up for a year or so, and is doing the same thing... i am also trying this procedure tonight.