Optimus Maximus Keyboard: Horrible Customer Service

[Lazzlo000]

that keyboard sucks, why the f*ck would you buy a 1500€ keyboard, you can buy a whole gaming rig + gear for that money, please, I like gadgets, and I think the concept is cool, but 2400$ for a keyboard!?!? and the best thing is, it will work the same as a 5$ keyboard that you can smash and bash or throw it at your wall, and not feel sorry and would probably work

[chrisdelvalleisgreat]

lol he's pissed cause they didnt send him 1 for free

[nyheen]

WTF $1500+ for a damn keyboard. that crazy. even $100+ is too much just for a keyboard.O.o lol

[SimpliztixX]

@nyheen You obviously haven't seen this "keyboard"

[nyheen]

@SimpliztixX ya.. it got mini lcd on the keys to watch porn,Swappable keys, you can have your shorts cut programs etc on your keys so i dont have to waste "3 sec" to go to the desktop. seriously. $1500 or even if it $600 that alot of money for Optimus Maximus "keyboard". sure if you rich. go for it. but what normal person would wanna waste all that money to just type on a "keyboard". ill stay with mk 320 logitech keyboard wireless + mouse that was only $20:).

[SimpliztixX]

@nyheen I say "keyboard" because its not just a keyboard, and thats where your wrong, most people didn't buy it because they wanted a keyboard.. they bought it because its fucking awesome and very useful.

[virtuosoikingpin]

Lol, I don't think it's a scam but yeah you're right it's not fun to try to hand over that much money to an unprofessional company

[JSprayaEntertainment]

scam artist that don't take your money lol

[nagualdesign]

They probably knew who he was - a pissy, over privileged planet fucker, like most Americans. I wouldn't take his money either.

[xzec]

8 minutes of bitching with repeating "TWO" every 5 second.

Seems like you never had adversity, fuckin' crybaby...

[lazywhiteb0y]

a whole lot of nerd rage going on right hurr.

[serresjio]

well sucker. instead buy your stupid sucky iPhone, iPad and iBook for 200% price and have a fun then when next day it's vendor'll drop the price in twice

[trickstered]

How is it a scam if they cancelled and never took your money?

[funnyanimationguy]

Thank you for telling us.

[xXwhygodwhyXx]

Your first whining about this keyboard and now you bought it. wow epic fail.

[Optimus754]

@xXwhygodwhyXx He wasn't whining about the keyboard, he was whining about the customer service. He learned it wasn't a scam and got it. If you didn't watch, you'd know he said he was trying to give them his money and he was angry that they didn't take it.

[lawlawlowned]

a thousand dollars for a keyboard? thats a waste of money no matter how into technology you are.

[JSprayaEntertainment]

lol he's actually pissed ... 1:50

i better shut up before my computer starts smoking .

[CoffeehouseSchmuck]

You Tube Glitch?

Someone replied to me that MY video reply to this video is all static and is running in fast forward, so i looked at it and saw he was correct. it is. Yet others replied to me, so apparently when i video replied the video was fine, you tube glitch possibly?

[dougfunny89]

$1,600 for a keyboard? thats almost $2,000.

you've got to be the dummest fucking most idiotic person on earth to buy one of these. seriously get some help. In the end, all it is is a keyboard. why go through the keyboard menu its the stupidest thing ever. just access through your computer... thats why you have a computer. ill just settle for a cheap keyboard that can light up white...

[k214raZor]

jerk, it's artlebedev studio, the biggest design & art studio..... You don't trust? You jerk, maybe you don't trust apple? If you so stupid (certainly you stupid, you an american guy), it's your problem, 1000+ already ordered, and happy.....

[bigoulpuzylipz]

@k214raZor lol face it russia's corrupt and evil

[Zhenya54]

Yes, we can! )))

[Habbloxian]

Comment made: 1 week ago

Video made: January 10, 2008

[KlingklangLol]

Yeah cause scams give you the money back, well done bright spark!

Yes majority of Customer Service workers are retards, I know because I work with them but its common knowledge and logic to call them and speak to someone higher up instead of bitching and whining.

[Zwank36]

/rank QQ

[TheFallenAngel231]

How about you call them!!!!

[RoC1909]

My god....ramble on why don't you! I think we all understand that YOU think it's "unbelievably exciting!"

[davejohnduke]

Calm down m8, you will get high blood pressure.

[davejohnduke]

I gave up trying to order one, had the same problem. Happy to take your money but only if you use specific methods of payment (which I had a concern about) and the following "We cancled your order" message.

[ASSEMblerEX]

he sounds butthurt

[shamrock1337tm]

you should review this video and think - fuckit, i'm happy i never got it inthe first place.

[Kirstily]

You're acting like an overgrown teenager, how can it be a "scam" if they haven't taken your money?!!?! That's a pretty crap scam if you ask me ;)

[Omega231984]

Yes, but stuff like that is how they try to double charge your account without you knowing about it until later, by confusing the consumer

[chargen]

the nasal sound almost sounds authentic

[skraddypoo]

It ended up shipping in Feb 08.

I hear it's great, except that there's heavy resistance in the keys and it's tiring to type. You end up with fingers that could crush fuckin' walnuts.

(Other downside: you have to sell your kidneys in order to pay for a GODDAMN KEYBOARD)

[backstroker4104]

i think he was about cry...loser

[Odenkay]

you are so butthurt..it's just a keyboard dude

[mrsarun]

just a keyboard ? that cost $1692, no it not "just" a keyboard

[MEareCAT]

@mrsarun Yeah, it's an expensive, oversized, inpractical, difficult to use peice of SHIT

[iScream90]

@mrsarun it's just a fkn keyboard nfn more...

[AngeloTelesforo]

I still want an optimus keyboard

[yalladatrip]

Ready, just say, Don't get it, they're gay. ??

[bucktoofus]

More virgins sould complain online. (Even if he has a wife)

[llollercoaster]

RAEEEEG

[jchill2]

couldn't list for more than 2:00

[10qw29er]

"brother" is what i meant below.

[10qw29er]

But he most likely didn't design it. Now there is a concept that uses a touchscreen as the keyboard. Sorry, but still concept.

[10qw29er]

My older brother's brother is Artemy Lebedev.

[vlad2154]

His voice is so... strange.

And about Customer Service. In Russia iMac costs 4-6 thousands $. Mac mini - 2-3 isn't it CRAZY?

Lebedev's Keyboard is a great concept but is a FAIL like a consumer product. This guy is like little nerdy teen. He sold all his stuff to buy... KEYBOARD.

BTW Russians can't order a computer from US. WHY?

[desynccorp]

you're a fag

[pipchika]

I think it took him five minutes to say what could have been said in a few sentences

[WhiteLounge]

He needs to get laid

[Subwuffy]

he has a wife.

and i think a kid.

[sexymeg1988]

That's stupid lol i'm so sorry chris, i would've called and yell at them.

[ittasks]

Artemy Lebedev is THE most well known and respected designer is Russia, He and his company is in business for like 20 years, and they doing big projects for government and fortune 500 companies

in regards to the keyboard itself I think they underestimated the difficulties in production process. Also i heard the keys are bigger and chunkier, and maybe they realized people be upset about the product so they are probably trying to minimize the sells until they come up with some solutions. NO scam

[pltrocker]

You say that Lebedev is THE most famous and respected designer in Russia?

Well... I feel sorry for Russian people... Seriously, you haven't got any better choices?

[ittasks]

2 pltrocker:

I didn't say Lebedev most talented. He just was the first to build web sites in Russia for companies and it was like 20 years ago. And he is a good businessman what's why lot's of ppl know him. He also has some blogs and so on that lot's of russians read.

[LordLargo37]

Logitech will smash this board someday just you wait and see.

[kuro243]

hes getting really really mad over a keyboard...

[TheSecondMafiaboy]

He paid 1600 bucks wouldn`t you be pissed?

[reffanreffan]

idiot nerd fucker

[AshyKnux]

you need to get the fuck out and get a life get away from those comps dude who cares you got your money... look somewhere else for it damn it

[fugiman56]

Oh, and a shave.

[fugiman56]

I hate to dis on him but it's too hard not to: "Chris" needs to get a life and a makeover and some new frames....

[lonelyroadtofreedom]

it's made in Taiwan

[Cheapmodsonline]

They were ready to build the hardware/software. But they were not setup at some of the fundamentals. I sell modded Xbox360 Controllers. I've been there, And they are just lazy.

[Daghead]

I've already invented a better one.

[Siggiwonderful]

Damn! Your whining is horribly sad.

[KlasicKumputerz]

Kewl!

[billyross1]

chris would probably trade his wife for a next generation mac

[su12qc]

ha!ha!ha! this is hiallarious ...... dude u got ur money back! so wat!

[radishhoedown]

oh. my. fucking. god. Are you kidding me? this is flamebait, right?

[WehttamNenait]

By the end starts sounding like he's about to cry.

[Dot2TheLock]

i know this is a year and 5 days old but how was it a scam? lol

[mtnclimb007]

whine about it some more.

[Zainagesan]

LOL

Alright, so i'm surfing your vids showing ym friend your keyboard, and i see this one xD

I think your opinion of it has changed ;)

[gedaman182]

this is a mad geek dude, lol, funny indeed

[qazwsxedcrfvg123]

scam?

if they are not taking your money, how could it be a rip of?

[rexxar1992]

take that u stupid geek i dont want your money :P gth

[thorncarver]

They were out of stock.

also, lol 1.5K + for something Made in Taiwan >.>

[masenz]

Its 2k

[dedwArzZ]

gaygay....-.-

[187543]

that sad, really sad the fact that you cry so much its no even funny, how is it a scam? if they didnt take your money? that probably why your order got cancelled cause you bitch too much,,

[sgtpandathe3rd]

That's why you guys order through ThinkGeek, right?

[Clinterus]

exactly!!! Go through thinkgeek to get it. Much easier.

[siesonekmk]

If they cancel your order it's because they have sold out, don't know why they don't tell you that. I bought one on release day and had no problems.

[buran2]

ImHo it«s a waste of money. I've read ppl saying it's not that really good to the touch which is imo the best feature to ask for in a keyboard. It's good looking yes but for that price i'd buy a 2nd hand car.. ok an old car but still A CAR!

[rockstarmyles]

Fucking Thing Sucks! "O'Reilly"

[DonovanBane]

WAAAAAAAAAHHHHH....... damn you might as well fall on the floor and start throwing a fit like a 2 year old, kicking and screaming!

[BaronVonTrout]

I agree, how can you call something a scam or a rip off if no one is having their money taken away? I mean it can be a bit annoying, but its nothing to cry over like this. If they took his money and hassled him about giving it back, then there is a reason to complain.

[FayeKane]

Okay, their sales dept should be fired. But now they're all over the place, even used. Have you tried one? What do you think of it?

-- Faye Kane homeless idiot savant

[Jarred2418]

@BaronVonTrout the guy in the video is an idiot... its not a scam if they are NOT taking your money lol they just have a shitty system that they were having problems with he needs to drink a beer and calm the fuck down...

[lawlawlowned]

@rivernet1 if it doesn't suck my dick too it's not worth it dude. a keyboard is a keyboard. You use it to type shit out, you dont need a fuckin optimus prime transformer to type stuff out.

[rrm74001]

@rivernet1 I am pretty sure you can like a company's product, but not like the overall company.

[rightlifter]

Apple will release a keyboard like that of Optimus and it will probably be even better looking. So don't worry - just wait on Apple.

[secretagentman86]

Wow, beak beak beak beak over a machine, (reminds me of my nephew a bit) over a keyboard, geek!! get a life!!

[kupay]

"Slicker then Snot!!!"

LOL!

[kdods22402]

You suck...

[zachy12341]

your videos are retarded. you just keep rambling on about nothing. it takes you WAAAAAAAY to long to make a point. you have over 1 and a half thousand videos about....nothing.

[Optimus754]

@zachy12341 Maybe that's because all his videos are is him recording him TALKING to a chat? He's having an average conversation with 500+ people and just happens to record them for the 30,000+ people on YouTube who want to hear these things. I'd rather it him ramble than listen to him talk monotone and be scripted.

[CAR3TAK3R]

it's available through ThinkGeek they're more reliable as a saler.

[drarkanex]

Next time, don't order something TWICE over $500 on your debit card.. LOL

[Spytemman]

In Italian: CERCHI DI TROVARE CONFORTO PER UN'INCULATURA CHE HAI AVUTO...CON UNA FACCIA DA IMBECILLE COSI' NON PUOI ASPETTARTI ALTRO. NON ORDINARE PIU' NULLA PERCHE' QUELLI HANNO CAPITO QUANTO SEI STRONZO!

[and7288]

IDIOT....

[bigjaw1]

go on, sue them Chris, even though you got it today

[BenJHare]

They canceled orderes because the keyboards weren't ready to ship at the time. I would like you see this guy stick to his first deadline when trying to make something that nobody's done before!

[Domreis7337]

I like how you got it now!!!

[adamsian3]

he's going going to unbox it now lol, he must love the keeborad.. he doset give up

[hamchris815]

well he got the keyboard right now. He unboxed it.

[whitefoxx52]

get the tactus!!!!

[ndrakey]

This fucking idiot makes me want to buy that fucking keyboard :D

[shanecox704]

Yeah, I have a product you should look into, its called "Psychiatric Help", or maybe something like Prozac.. lol. It's just a keybord hahahaha

[reilly1989]

WOW CHILL

[caquito]

OMG!! I cannot care less :)

[DJDevon3]

they didn't take your money, not a scam. you were just too upset that you didn't get what you wanted like a 4 year old child. waaaaah.

[gh3770android]

waah waah waah bitch bitch bitch!!

i want my 1000 plus dollar keyboard!! waaaah!!

in the mean time i suggest he should buy himself an iPhone and stuff it up his ass...that might do him until he gets his gay ass keyboard.

[ConnorLug]

if you hate him so much then why the fuck are you watching this video?

[gh3770android]

thats exactly what i asked myself. i guess i thought i would see something interesting, instead of a grown man whining like a 5 year old. now do mankind a favor and go kill youself.

[jakedarang]

2:28

"I lust after hot asians"

rofl

[sashcache]

Maybe, you're just not good enough to get that keyboard=) Just kidding. Well, someone really sucks in this story, and it's not the ArtLebedev studio, as far as I can see=)

[nolancraw]

How is it a scam if they dont take your money /

Dell is the same way.

Have you considered there is a per transactin limit on you credit card ....

I know I have a thousand dollar limit on my debit card, which come directly out of my checking account.

dont call it a scam just because you cant get one.

have you considered there are a million people calling trying to get one too ?

[vasebon19]

stupid con is pissed off. oh... that's a pity.

[vasebon19]

ебаный бес

[microsoftjc]

buy it on think geek chris!

[runie360]

yea i agree. think geek would never do it to you

[strey75]

yah its not a scam if no one benifits and why are you complaining you said you sold things you dont even use.... so your up a thousand bucks... yey? oh wait no thats not good enough with a temper like that you probally yelled in your e-mails and they like screw it .

[DamonCharm]

walmart has horrible service....

[amicke21]

hes pissed off

[FreneticSynapse]

Here's your money back. Haha, I got you. I'm such an awesome scam artist.

[FreneticSynapse]

Why would someone who is trying to scam you, not sell you the product. That makes no sense. That's like me selling me selling you a piece of poop online and telling you I'm selling you an ipod on ebay for 10 bucks; so you pay for it, then I say, no. I'm not sending it to you, because I'm such a scam artist

[MrsRandomMadeMeDoIt]

heh lol man chill. if they some how scammed u and took ure money i would understand ure outburst but damn man.. take a chill pill... jeesh

[MansonFiend13]

ok uhm if your going to ordersomething dont order it from the company go threw a second party company.

[sandrailfreak]

hey retard shut up about the optimus maximus it is the greatest i ordered it with no problems. You didnt get it cause your a loser.

[Shomock]

you would probably break it with all the liquids you would splash on it and GET OVER IT!!!!!! its just a keyboard that they will probaly make a better cheaper one in a year or two.

[shepzy]

Idiot.

[mew905]

Its a great keyboard yes, it's a great keyboard yes, but is it widely available? NO! It's hand built by a bunch of university students wanting to make some money with something new.

[thecatkin]

Do some research before saying stupid things, okay?

[sevenbates]

Oh my dear sweet Jesus, what a weasel.

Dude, you like listening to yourself speak WAY too much. You got to your point 3 minutes into this vid, reiterated your point at the 4 minute mark, then RAMBLED ON ABOUT IT for 4 more minutes.

Wow, what a tool.

[l3l4ck0utN3gritoNYC]

all i have to say is...im not sure if id sell to him either. he is entirely too whiny...

[miciso666]

i wished it was for the mouse that would pwn totally and it would be way less cash XD imagine a mouse with all color leds :D

[traderjeep]

This guy is such a weazel. i wouldn't sell him anything either. Another example of an idiot who has never been heard all his life finally finding a place where he can be someone.

[rodsky71]

Maybe they hate you? LOL sorry

[DjArpegius]

I would get pissed if that happened to me.

[stevedensmore]

I got two of'm from the first batch. They probably could tell how much of annoying f*ck you are. Sorry, scrimp and save and buy yourself a life.

[imagine1987]

stupid geek boy, GET A GIRL! fuckin bastard and stop crying like a baby

[avp715]

hes married, and critiquing electronics is part of his job

[imagine1987]

oooh "and critiquing electronics" but not crying like a pussy fagot "ooh! i really want the optimus maximus my life is like shit if i cant get it oooh!! ooooohhh!!"

[EMERICA9898]

dude he got a fricken hot wife ok.. you beter fricken shut the fuck up and ignore him.. h coool

[thekanemonster]

jeez what a twat

[faralith]

How is it a scam, if they didnt want your money?

[DjArpegius]

they can use his credit card number later

[newbarker]

I had to switch off at 2:50. Boring. Get your credit sorted.

[druckerfkcer]

optimous maximous is so sickkkkkkkkkkkkkkkkk

oled programable\

[MistaBee69]

I hate this guy, wanna punch him so bad.

[TangoKing123]

Hey Chris, y don't u tell them the full story here? Afraid, are we? The fact of the matter is that once they announced that they'd be taking orders 4 the keyboard on the Sunday in May at midday (Moscow time). Loads of people logged on at the same time n crashed payment server. They cancelled orders till they received confirmation that you did order it. How is that a scam? It's not. The first batch (800) were sold out in a matter of 45 mins. I think you're just bitchin coz you didn't get one.

[catagris]

1. Did they take your money after you canceled the order?

2. If they did not how is it a scam? I thought scams were people trying to steal your money. If they did not take your money than it would not have been a scam.

3.Did you email back to an automated system? If so it would probably take any response and view it as a cancel.

4.How long did you wait before you requested an update for your purchase? A company like that is not used to large amount of orders they are getting. Give them time..

[MadmanMacka]

What a bitch!

[sortebill]

Im glad you didnt get it, it would be a shame if such a geeky idiot had such a cool keyboard..

i have ordered things from art lebedev before and there were no problems, maybe its your communication skills or lack of them that is at fault here..

[Karthiliad]

How is it a scam if they're not taking your money?

Besides, they have the right to refuse service to anyone they want.

Maybe they didn't have enough. You're being a whiny, bitchy little cunt over this just because you didn't get what you want.

"OMG I want your keyboardz!!!"

"Not yet!"

"SCAMMZORZ!"

I'm surprised you didn't break down and cry.

You also repeated the same thing like 30 times. Plenty of people have this product and they're not a huge company that can crank out thousands every day.

[DemiGuy]

Maybe this is just how they deal with more orders than product available...

Kind of a "try back later" thing...

[ianuus]

I just can't feel any sympathy for you...probabaly because you come across as a whinely loser in this video >.> So what if they refuse your order? It's their product, just because you can't get one means it's a scam.

[buckamoona]

now, there gonan give chris one for free to review etc... and hes gonna be all happy.. .

[reallyharddownthere]

Ahhh, kids! they can be whiney little buggers can't they :)

[somebodykz]

first of all look up the definition of scam, if they are not charging your card, its not a scam.. If you didn't know, some bank disable online payment and some use old payment technology which doesnt allow online payments. Second, buy from a US reseller, don't buy directly. They are very new to PC business, so of course their cust.serv. will be lame. My suggestion, wait for couple of month, wait till they start shipping them and then buy, I am sure you would find some on US sites.

[whisp8]

chris wtf are all these ads ur putting in ur videos.... thats retarded. good content but i dont need all those ads changing every 10 seconds.... not very encouraging.

[CyberneticSasquatch]

The man's gotta make a living. Ads = money for chris.