Added: 3 years ago
From: xnos
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  • Use a hamer

  • take it to nokia care

  • hey xnos. do u have a solution at ur problem? i had the same problem wit my nokia c3-01. please help

  • i have a problem, my power on/off button doesn't work, do you know how i can turn it on without this button? thanks

  • dude were you able to fix your phone, my girl's e51 also has the same problem. If you can share something it will be much appreciated. thanks.

  • hey take your memory card off & battery off and install the battery back on not the memory card see if it will work if it work and try to install the memory card back on with the phone shut off and turn it on if it doing on and off again your memory card must be something wrong with it .

  • as u can see ur nokia brick is the worst piece of crap i have ever seen. if ur wondering how to fix it i recodmend to throw it on the ground and smash it into a million pieces. then hopefully if ur not poor get a new F*****G PHONE!!!! NOT A BRICK

  • @aels747 I'd switch the word Nokia in Samsung which is the worst phone EVER

  • this can doti only program jaf

  • hy do you see the turn off or on butten my come out so can i have your butten becase you phone dose not work any more.can i have it pls

  • take it to nokia centre...

  • Thats water damage to the motherboard. Sell it and buy another one. Its not worth repairing or flashing :(

  • @StoneColdKiller117

    IF it was water damage, the nokia screen wouldnt sjow up when charging

  • turn on the phone in download mode, download a flashing program and download the firmware. thats it

  • Comment removed

  • Download the Nokia Suite (or use the CD that came with the phone) and install (on your desktop/laptop). Its includes a Sofware Updater which you can use to flash the device.

  • The problem wid my phone is tht it restarts unexpectidley 4-5 times in one go .. n happens after few hrs .. i updated the firmware but no use .. cn ne1 help me

  • hey XNOS!!

    even i have Nokia E51 n it has the same problem...... :(

    did u find ne solution to the prob.???

    temme soon......

  • have the same probs wn i tryd 2 upgrade my firmare of my e61i .. nws its resting in peace =( .. plzz help if anyone could bring a poor fone back to lyf !

  • lol AbsenceRisen

  • easy way,first plug you nokia charge to you phone , and then go to buy a new nokia battery,and press you power button ,hold the power button in 10second!!!! then reset you all setting,and all done ,you phone is not suppot WalkingHotSpot 2.0 firewall!!!

  • alright my phone is doing the same thing but all that happens is the backlight turns on, and it can stay of forever, plugged in or not...could it be my battery or is it something else.

  • flash ur phone.....ur phone has a virus!!!!! my e51 ot a virus n the same thing happened.....so i jus flashed it.....ask someone u know thts good in electronics....they wud know wht flash is....

  • did you ever get this sorted? i have the same problem with my e51

  • Mine worst.. I update my Firmware lastnight and the NSU crashed during the process. After that I can no longer turn the phone back on, IT JUST STUCK AT THE BOOT "NOKIA" i tried Pheonix but failed to flash. What should I do guys?

  • the problem with me is i dont have an on button anymore. it got ripped off. is there a way i can turn it on without the on button...

  • same any help?

  • Look for the reset button.

  • my phone wont even start

  • My problem is worst - my e51 wont start even it's light of the display. Just the white LED... the * + 3 + green doesn't work with me...

  • what is for this white LED? It only lights on start?

  • backup dude...

  • when this happen to me.

    i has to do the master reset..

    just before you turn on, inmediently press * and 3 and the green button (call button) at the same time

    then the phone came to live lol...but i lost everything in the cell memory...well, dont care at last still works... i hope it works for every one

  • Yuhu.

  • My phone booted until the white NOKIA screen, and that's it

    NdreySofts' way to hard reset the phone worked for me!

    Thanks!

  • NdreySofts idea worked for me!! :) Thanks!

  • help i have the same problem

    abd nothin work

  • I have found the solutin we need atleast for nokia a service cable this is a special cable or if not a box service for phones like nokia . So you got to go to some service point .

  • I had something like that with my sony ericsson K850i, but I am not sure if the same solution would be able to be provided...

    Was your phone up to date with updates? I went online, and received help and this was their solution.

    I updated using one of their programs, but I am unsure if Nokia has a system for that...

    And of course... If you haven't solved it so far, since I just now realized that it's been more than 3 months now, lol. Sorry... Hope it helps if it hasn't been fixed. :p

  • I have the same problem with my Nokia 6220 classic is turn on but is have only black scren like XNOS and the pc wont detect is try but nothing connect and disconect this is all. I rty the gren call button +3 + * and nothing. Some one have a solution.

  • i have a E51 but, not at the same problem...

    i put a lock code last night but i cant remember it any more i wet to the phone fixers but they said they still don't have a cable to fix my phone,

    please help me...

    i tried those reformatting stuff but it doesn't work, the lock code is still appears ...

    please help me...

  • sell it to me ;)

  • i found 3 phones a black berry a pink lg phone and yesterday i found a nokia E51 it won't go on

  • remove the memory card;)

  • @ NdreySoft, that has already been posted in the comments SEVERAL times and has not worked in this case. In the future please read the comments before blindly posting generic responses.

    BTW- to anyone concerned, i saw this video when doing research for a broken e51 i wanted to buy on ebay, i later found out after purchasing the phone that the phone i bought was the one in the video! OMG what a small world. Anyway i fixed it by dead USB flashing in phoenix and if anyone needs help just ask.

  • -charge your phone at maximum

    -turn it off

    -remove your mmc card

    -when the phone is off, press

    simultaneously the green dial key, the star key (*) , the 3 key and the power button.

    Do not let go the three keys until you see the "formatting" screen displayed .

    This must work for sure.

  • NdreySofts idea worked for me!! :) You have to hold these buttons down for nearly 30 seconds.

    Thanks dude!!!

  • NdreySofts idea worked for me as well :-)

    My phone was a little different than on the video:

    When I had charged the phone and pressed on, then the LED would light up. The screen would stay black and the vibrator didn't vibrate.

    The LED turned off after a minute or a few minutes or so.

    I just pressed: *, 3 and power on and the vibrator reacted instantly and the phone came to live.

  • Maybe my solution was in fact different:

    I only pressed: *, 3 and power on at the same time.

    Nothing seems to have been erased or changed.

  • And a link to the phoenix software too, i have the wrong version.

  • how do u fix the sony erricson k810i when it does thi any one know plz?

  • Hi! When you try the hard reset (Green talk button + * + 3) you also have to push the turn on button. I mean, you have to turn on your phone while pressing green + * + 3. Did you do it? This method should work with all the symbian OS. Try again and let me kneow! Bye!

  • Hey rayden19707, thanks a lot, I don't know about xnos, but this method solved my boot/crash problem. Thanks again!

  • thanks... rayden19707,

    and those who want to use this method to format phone memory, press and hold all the 4 keys

    [(Green talk button)+(*)+(3)+(Switch on/off button)]

    for few seconds(3-5 sec)...

  • I downloaded a some fonts for my E51...after installing them, same problem occurred when i installed a font on my memory card through a card reader, so i knew the problem was in the font so i removed my memory card and restarted my phone and it worked...

    If you have installed that program in your memory card try restarting your phone by removing it...

  • When the app is installed to C: and causes trouble, there's no solution. I tried Trend Micro antivirus software for Symbian S60, it messed my phone up.

  • Hi,

    If your E51 is still dead you can try a factory reset (at home)using....

    Requirements

    1)Phoenix Internal Service Software A 2006.40.1.245 (or newer)

    2)Flash Update package(Datapackage RM-244 200.34.36_v2)

    3)Nokia USB cable (DKU-2) for USB flashing...

    Note:Recharge your battery to full before flashing...

    All these softwares are used by nokia care.. and they are available on the internet...

    Just you have to search them with patience

  • Wow, you are amazing. thanks for all of the input. I will try all of this now, and hope that my phone starts working. I will post back later tonight. Thanks again!

  • Hey,

    I tried as you suggested but my computer will not detect my phone.

    In the software I select USB as the connection, clicked on "Scan Product" and I get "No Product".

    How can I get my PC to detect the phone? The only way I was told was with JAF, but i don't have that box. thanks

  • Hey i have an e51 that's bricked too, i got phoenix from BT but i cannot find Datapackage RM-244 200.34.36_v2. Do you have a download link?

  • @hZ91086 keep it charged and take it to nokia care or disasemble it then reasemble it

  • hi when you charge the phone press or hold the power button and maby it will work

  • i have the same prob , if you find a solution please let me know :-)

  • There is a solution but I think it's quite risky for you to carry at home, I found it unstable & could really kill your phone for good...that is plugging it in through your USB and running a software update with Nokia's own software, again I suggest you seek help for this, preferably sending it to the nearer Nokia Onecare center to have it done for you.

  • Hey,

    I tried that as well, but I cannot get the computer to see the phone. Does the phone have a way of going into flash mode ?

    I also called Nokia, and as it turns out my phone was made for the Singapore market ( I bought it in Jan. from eBay), and they will not touch my phone since it has foreign firmware.

  • That's odd coming from Nokia, I certainly wound't buy it if I was told that!! Gee man I don't know what else to think of for now.. I own an E51 as you do so I can imagine how this feels for you...it's a great phone. Don't throw your hopes though, if I'll think of something I'll contact you, as long as the phone is at least switching on there is hope.

  • Thanks for all the help in any case. I will try taking it to the city, and hopefully get some shop to fix it.

  • Cheer up, Good news is that youre phone is not dead!!

    Ok so, the OS got messed up, the Green talk button + * + 3 is not universal from what I know so it might not apply for the E51, have youre tried *#7370# ?? it an altenative to formatting... what is for sure is that ther is a full backup of the system on the phone itself.

  • Hey,

    I tried the "Green talk button + * + 3" many times but nothing happened. Where can i enter the *#7370#; the system will not come on.

    thanks.

  • the #7370# is to format a symbian phone that CAN boot. yendor is mistaken that this will help due to the fact that your phone (and mine) cannot boot. Funny thing is i have EXACTLY the same problem as you and my phone does the same thing when it boots. Any luck fixing yours?

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