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From: trixyshowbiz
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  • It is sooooo funny, And so true.

    Estée Lauder in gift at macy's now, it is a mess there. We will see all the customers in the video. Lololololo

  • SEQUEL!!!!!!!

  • LOL

  • Hilarious!!! So true!! I have worked in cosmetics for over 20 years, I think I've seen it all - this video is well done, thanks for the laughs!!

  • Wow. Some of this is borderline minstrel show.

  • After living in LA for years, you are DEAD ON! I love that stereotypes always start from a shred of truth somewhere. You're very talented at voice overs.

  • I work at Macy's in fragrances. I often help out in cosmetics and this video was SPOT. ON. I haven't laughed so hard in a long time!

  • Lol! Oh gosh, this sounds all TOO familiar!!

  • This was flippen awesome! LMAO

  • I feel I should make one for the clothing side of Macy's...if only I was sure it wouldn't get me fired...

  • So well done. Makes question if i have the internal fortitude to work with the public.

  • "I have too much acid in my lips, I turn lipsticks blue" LOL

  • All of this applies to Dillards & Sephora customers as well. This is so funny. I know there is enough materiel for another video like this. Well done!

  • We are right next to the restrooms in my store, you forgot "Omg have you seen these restrooms??? They're worse than Kmart, we should get a discount for that, where's the managers' office?"

  • I FREAKIN LOVE YOU!!!

    MAKE MORE

  • This is like my life, you KNOW there are even more than this PLEASE MAKE MORE!

  • Northridge, Glendale, Fashion square?! Where are you at? Topanga? This is JUST like sephora Topanga!!! <3

  • OMG..BRILLIANT! All us girls that work for all MAjor brands in Wisconsin watched at the counter and LOFAO!!! Unbelievable how universal the customer is around the world!!! Should we laugh at this or cry because you are DEAD ON and we have to deal with it EVERY DAY~ALL DAY LONG!!! Have mercy on us people! Jeeeezz!

    Please make "Take Two"! LOVE it and thanks for the laughs!!

    XOXO

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  • You forgot, "Where is the bathroom?", or "Do you HAVE an elevator?" or "Why isn't the escalator working??" (as if I know and can fix it..)

  • 21 people are the obnoxious customers who shop at Macy's

  • Love it!! Customers are exactly the same in London!! You just left out " I looking for ice cream" (eye cream) and "I'm VERY VERY sensitive"

    Please make another video, me and my friends who all work in the industry in London salute you! :-)

  • Well done!!! I've been in the industry for years in Canada, representing most of the prestige brands Some days you want to shoot your head off...or put an electric fence around the counter with a switch you could zap them with.... ha ha ha ha...you forgot the Shiseido customer "Do you have Bona?"

  • Me and 5 girls in the back of (LARGE MAKEUP RETAILER) on break DIED LAUGHING when we watched this!!!!! GENIUS!

  • How about " I want to look just like you when your done" You did honey 40 years ago!!

  • This video is hilarious! I'm now counting my blessings for not working there, had no idea it could get so bad.

  • I use to work at Macy's and damned if this ish isn't spot on

  • i don't work at macy's and this video made me so annoyed, i would hate working there. -__-

  • so so so funny and very accurate also work for EL  LMAO

  • LMAO!!!! I was literally just reliving the last 8 hours of my life!

  • super good impersonations!!!!!! i work for EL and they same the same exact things lol :)

  • omg i love this!!! i work at macys, and this is spot on!! (:

  • She portrayed herself SO WELL as those characters! Perfect example of the many customers that shop at department stores! :P

  • Fifteen years in Cosmetics and what about the one that think we are Plastic Surgeons!

  • Oh man. I work at MAC and this is what we see EVERY DAY!

  • I've worked plenty of retail. Customers are a**holes.

  • We actually watched this video at my Lancome sales meeting, we died laughing.. I couldnt wait to show my co workers and they all loved it!! Hilarious and true!!

  • I love the accents!

  • Soooo true!!! Love that fashion fair part, bahahaha

  • Great video... only thing its missing is a macy's payment montage lol

  • You're amazing. My coordinator told me about this vid as she stumbled upon it randomly and even she said it couldn't be more true :)

  • I about lost it when Fashion Fair girl was up! This video spread like wildfire amongst my cosmetic crew. I'll be looking to see if you will do another one! Genius.

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  • Oh girl you are right on the money!! It's great to see someone shed some light on the cheap, neurotic dickheads people in cosmetic retail have to put up with everyday! Bless You!!!

  • This is a depiction of clients everywhere!!! I'm based in London and I get the exact same thing!!! I get the lipstick S**t nearly every day!!!!! u're hilarious!!!!

  • I work at Sephora and all of these have happened and more. Amazing and accurate. Thanks for posting, it gave us all a laugh!

  • OMG!! Thank you for reminding me why I will never go back to work at a counter again. I always try to be so nice to the girls and boys working behind the counters unless they're idiots!!! LOL!!

  • LMFAO. I LOVE YOU. I've witnessed this shit happening. Innocent by-standing FOR THE WIN.

  • I started in retail with my first job and worked off and on over the years. This is SO the makeup department at every major department store. Too funny!!

  • OH PLEASE PLEASE DO MORE.......YOU ARE A RIOT AND I SOOOOO GET IT!!!!!!

    Add: DO YOU HAVE BATHROOMS? (that one has always cracked me up...really it's a Dept Store not a County Fair!!!) and WHATS THE "CHEAPIEST" THING YOU HAVE TO GET MY FREE GIFT? and or REALLY YOU WON"T GIVE ME THE FREE GIFT WITH JUST .50 MORE CENTS NEEDED???

  • This is such an accurate depiction of Macy's cosmetic customers. I deal with every one of these. Every day. This is brilliant. "Free gip? I buy two you give me two gip?" My favorite is when they are already getting a bazillion piece free gift from Lancome.. and then they ask if you have any f*ing samples to give them. Yes, I have samples to give you.. its called the free gift you're getting.

  • u are a trip..lol.its too funny ..and TRUE! lol

  • You are awesome for this. I started my makeup career with MAC at a Macy's. All these characters are so true girl forreal. lol I was crackin up.

  • It's so very very true! I hear this same shit everyday at Macys. It made me smile :-)

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  • you cant get any more ghetto than a MAC counter in a MACYS

  • The dislikes must be those wonderful customers!!! LOL!

    

  • loved it! I worked at Macys too! The customers say the best things!! Loved it! Great job! I was laughing so much was crying!

  • Worked for MAC in Macy's in Herald Square ,NYC and then on Staten Island.... This is spot on!!!

  • AHAHAHAHAHAHAHAHAH OMGG GREAT WORK LOOOOOL

  • It's only been a year...but I have heard EVERY ONE OF THESE!!  Spot on girl!! LOL!!!!!

  • i work in belk's, and this is dead on! we don't even have fashion fare and get asked about it a lot. you forgot "WHERE DA BAFFROOMS AT?!" lol..

  • I work in cosmetics too, and this is soooo on point!!! I have got to share this with some of my other MUA's...LOL

  • Brilliant! I worked at macy's and its all true <3 SO funny

  • worked in retail 30+ years(& still there).This is "spot on"! LOL!

  • I hate the pretentious valley girls and the ghetto ones the most lol

  • this is fabulous!  You are so talented. Thank you for sharing!! xoxo Send more!

  • LMAO!! THANK YOU!!!! 

  • if you work on lancome thumbs up if you get the" id buy your products but they test on animals" or "im not buying youre products until you stop testing on animals!" then why you here ,bitch!

  • 19 stupid customers watched this!

  • OMG! This is DEAD ON!! I have worked on and off in cosmetics. No matter whether Macy's, Sephora, Nordstrom, Bloomingdales or the local dept. store ...THIS is what we deal with!! Moved away from CA to the NW and we had a woman actually ask someone if the fragrance was really from toilet water (i.e. eau de toilette). We could write books on what we hear! Thank you for this! Made my day!!

  • OMFG. i worked at macys for 2.5 years. i didnt work make up, but i was right next to the make up counters..... this is SO DEAD ON. i wish i were creative enough to do a clothing version.

  • This is the best!!!!! I work for fashion fair lol u was perfects

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  • PART @ PLEASE!!!! hahahahaha this is so true.. "Excuse me how do i get out of Macy's?" perfect accents

  • awesomeeeeeeeeeeee

    

  • You do the black girl so well lmao

  • lol I work in cosmetics department at Macy's too! This is SO hilarious!!! I'm dealing with this sh*t everyday...

  • Lmao I work at urban decay. &i swear this is so halarious!! Its my everyday life

  • hahahahaha i work in cosmetics in a dept store in aus and they are like that here too!!! so funny!

  • Excuse me where is the Fashion Fair, no fashion fair, oh yall racists!

  • LMAO...I'm in gift at Clinique right now....sooo True

  • I worked at Chanel in Macy's for years and this is dead on! This isn't in the video but I especially loved when there was no one at the Shiseido counter and customers would come up to me saying "You give me sample I know counter manager she gives me deluxe sample" well newsflash I know her too and I know she doesn't give you deluxe samples

  • Hahahahah. I worked at a M.A.C in a Macy's location as well. This is pretty dead on, especially the bitchy up her own ass girl, looking for coral lipstick with purple in it.

  • Yep, that sounds like a day in the life.LOL Well done, glad you made it out alive and thanks for the laughs.

  • Ohhhhhh god yes. I work in Fine Jewelry and it's still alllllll true.

  • do you people really think that making fun of all these customers is a nice thing to do?? if any of you are in the profit sharing plan at macy''s you'd better be damn glad we have customers, whether you "cosmetic gals" have the patience with them or not!!! it's the ignorant mentality at the cosmetic counters at macy's that needs to be replaced by those educated folks without jobs and who have respect for people no matter what their deficits are!!

    just kidding!!! i've met most of these people!

  • This is so true! The same customers must exist everywhere, it's crazy LOL

  • omg!!!! hahahahahaha i work in cosmetics at macys and this by far the funniest thing i have ever seen. you are spot on, people are fucking idiots XD

  • It's funny because it's true :-D

  • I work the Clinique counter at Dillards and you are spot on accurate!! Thank you so much for the laughs. I am about to go into gift so I can not wait for all of these customers all at once.

  • Omg...this is the best...soooo true...lmbo

  • I couldn't agree more. This is EXACTLY what I go through everyday....

  • "I was just wondering what color is this red lipstick?????"

  • ahahahahaha lmao can you do an other one i love it...

  • I've been working in cosmetics and fragrances for years. This video is perfect. It is what we encounter daily. The best.

  • A lot of this can apply to other departments as well...like the kids department...

  • ha ha ha ha ha ha ha ha!!!!!!!! used to work in cosmetics at macy's, now at another retailer and this is so dead on... and after all of them leave macy's they come into where i work now and pull the exact same thing... lol

  • I watched this for the first time yesterday and I am still laughin. I work in cosmetics and know this is true for every store and counter! My favorite is the woman asking for the q-tips. People are forever asking for my supplies. Please add.."My skin is so sensitive I can only use Clinique," "My DR told me to use Neutrogena" "I want a foundation with some pink in it" and "It just broke in the container sitting on my bathroom counter can I exchange it?(with a almost empty compact!)"

  • So true

  • I work for Lancôme and I've seen and heard every one these customers hahah someone understands!!!!!!

  • Spot on with everything. I wish you would have added the "can I use a coupon?" but it was still an awesome video. I work for Lauder and see this day in and day out, it's awesome that someone could put a comedic spin on it. Great job girl.

  • The reason I ended up with anxiety!!!!!!!!

  • We watch this at Macy's SF Cosmetics! Love it 3

  • OMG soooo true!!!!

  • I sold jewelry at Macy's.. Well done

  • Truly cannot stop watching this video...

  • Lmfao- worked in cosmetic for 10 yrs @ Macy's- now Bloom 59 th St.... We are going show the whole Dept- this is a riot!!! Great job!

  • I work in suits at macy's, and some of these could apply. lol. Youre sopt on though! love it!

  • ah ha ha ha ha ha ha Everything in this video happens almost on a daily bases!!!

  • So trueeeeeee!

  • And I almost peed my pants at the Fashion Fair makeup part!

  • The Russian/Polish/Jewish whatever lady is the funniest, but the earmuffs on the Asian lady cracked me up. Hell, they're all terrific. I couldn't even swallow my water while watching this.

  • The classic; "Yea, I'm looking for that one face stuff?" Because we know exactly what face stuff you're talking about. And you don't get a gift for buying a mascara. Shiseido customers have to be the worst.

  • @tjimenez92 I worked on Shiseido for many yrs.....the asian customers always wanted B2 to "look like me!"

  • @Eliadaod2 haha yes! i can only create so much of a crease.

  • Do I get gift for commenting on this, yes?!

  • Beverly center mall every fuckin daaaay!!! Lmfaooo " Chanel has free gift?! " noo bitch!!! Lol

  • Thank you from the bottom of my tired, retail-working feet. This is so freaking brilliant and true...if that upsets anyone, they should wake up and smell the retail coffee. So funny!

  • Russian lady spends a lot of time in the Valley.

  • I CAN'T STOP COMING BACK !..... EVEN AFTER A LONG DAY IN LANCOME GWP ! 02-03-12. GAWD, YOU ARE MY HERO ! still pointin my finger !

  • I cant stop watching this....omg all the girls in my dept are in hysterics because they all can relate we love you for posting this ..xoxoxo

  • I came back to watch again :)

  • This is my life everyday!!! And we're in gift right now bahahahaha

  • I work at MAC in Macys.

    And this is the most dead on thing I have ever seen.

  • hahaha

  • hahahaha!!!!!!! I remember those days! Hated GWP time the most!!!

  • Damn ... I heard every single one of these from my wife who works cosmetics at Macy's. I can testify. Truth.

  • After working in cosmetics for 10 years, I have heard every one of these! You NAILED it! Thanks.

  • Girl. I know how it goes,,,kaka. Thanks for posting. Love love it.

  • i know this well---hysterical!!!! thank you

  • Lmfao - great job!

  • I just died. Thank you so much for showing people what we have to deal with EVERY DAY.

  • My spicy tuna roll just came up my nose! :)

    "can I have these?" LMFAO

  • hilarrious...an100% true!

    

  • lol omg i love the asian accent

  • OMG gf u got it EXACTLY!!!!!!!!!!!!!!!

  • I meant SNL...Saturday night live...not abl! Auto correct...

  • You should be on ABL! After 10+ years in cosmetics, this is spot on! Thanks for the laugh!

  • Lolol...*adding to favorites* u are on right on point..I've worked for Macy's In Scottsdale, AZ for 5 yrs..good lord these people! Now I'm back as a fragrance vendor..I just nod & smile while thinking in my head ..go away u annoying cow! Plus my mom works for lancome-usa..& I'm pretty sure the 1st character in your video..my mom has helped her...:)

  • LOVE it! LOVE you! My only call out is that no one pulled out a coupon.

  • This is great!! Gotta love the crazies that come in for cosmetics when there is a full moon!! We were all watching this at work last night (Macy's), dying laughing. Great job!

  • seriously every day of my life!!!!!! sephora south coast plaza!!!!!

  • This rocked!!! Many of my friends and I started behind the counter and are still in the cosmetic field and this is so accurate!!! Made us laugh so hard!!!! Go girl!!!!

  • These customers are everywhere ! Ahhh...Thanks for the laugh!

  • this is funny CAUSE ITS TRUE!!!!!!!! hahahah

  • OMG, this is SOOO true! Not to sound rude, but ESPECIALLY the asians, LOL And the well...... so and so gives me this was SO annoying! Very good and right on video, I was cracking up!

  • This is BRILLIANT. If you work in cosmetics, literally.....brilliant... "Um, Im a make up artist"... you could NOT be more RIGHT ON with EVERYTHING. LOVE!!!!!!!!!!!!

  • You're so good at acting! All those characters seemed like actual people. I can't believe you got the voices down too.

  • How is it that your were LIVING MY LIFE for two years. THAT is what I want to know.

  • Ok, so I work at Macy's....at the cosmetic counter....for MANY years, as a counter manager and this video was the most AWESOME, ACURATE VIDEO I HAVE EVER, SEEN in my LIFE!!! I just got off work and found this video--and let me tell you, YOU made my day! I haven't laughed so hard about my job in a long time. Thanks for posting this video--you ROCK!!

  • Oh My God.. PERFECTION!!!! and we share the same name =0) You nailed every character.... Thank You!

  • " do you have a sample?"

  • I've worked retail, you nailed it!!! lol Do you have one for shit people say to their hairstylist?

  • "im gonna walk aournd and see how i feel..."

  • this is so fucking true...fuck....

  • @congseipp hahahaha, it is!!!!!!

  • Posting on my FB !!!!! hahaha

  • LMAO!!!!!!!!!!!!!!!!!

    

  • lmfao this is just like it is in sephora

  • @stephbusta i agree LOOL

  • Here are others:

    "I buy Cream it's $100. I get 3 gift?

    "You got sample?"

    "gimme sample"

    "write down everything you put on me.. I'll come back when I get my taxes"

    "this doesn't work! I still have wrinkles"

  • "you have free gift??" lmaooo that is my mom! and i don't find that racist at all

  • Lol I work at Macys and this is sooo true! another one is "If I use Macy card discount right?" or "Why coupon no work" lol 

  • @abbybaby209 Right those darn coupons! Its like I knew as a kid growing up you cant use a coupon in Macy/Bloomingdales/Hecht's make-up. How can these women still be asking this question as grown women?

  • I'm so glad you all are enjoying the video! Please know this is not meant to be racist in any way. I tried to cover a wide range of people in a short time. My intentions are always to bring laughter and comic relief:) Keep making the world beautiful ya'll!

  • @trixyshowbiz Soooooo true. Amazing and very accurate representation. I hadn't laugh this hard in a long time

  • ROTFLMFGO !!! Thank You !!!! Pointin my finger !