Added: 4 years ago
From: mazdark
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  • CONSUMER WARNING!!!!!! Many Playstation 3 consoles made by Sony come from the factory with at least 1 serious defect. Error code 80010514. If your machine shows you this error code regardless your of warranty status Sony will charge you $150 to repair the problem. If you haven't already wasted your money then don't buy the PS3 console!! They say this is an uncommon error, funny how I know 5 people who own the PS3 and 3 of them have the 80010514 error.

  • ur not supposed to use the back on/off switch alot!

  • You got it fixed yet?

  • as long as the loading icon spins it is just the laser that needs to be replaced period.My prob is i have currupted file system which i can not restore bd is down dvd cd down psn works its a 4 year old 40gb model so diodes do burn out but the non erasable currupt data has me worried it is engraned in my ps3 not my hd which is 100% empty i restored ps3 itself to factory settings with empty hd and when i try to restore file system currupt data still there WOW HUH. i ordered kem400aaa hope it works

  • he has a nice tv lol

  • bring it to play n trade for cheapest price

  • i know whatever u have a broken xbox they you one free but ps3 they have to charge you

  • my ps3 will read the disk but when u go to strart the game it says error reading disk, i have looked every were but i havnt seen anything to do with this problem just the problem u are having

  • haaaaaaa i had mine for lik 2 years now i got it from walmart it still isnt broke its the same u have

  • haha the same thing happened to me but i had it for 2 days and fuck wal mart it sucks dick

  • i thought i was going to love my ps3 and now it doesnt wanna play the cd

  • i got exacly the same problem,if i buy a new laser will i fix it?

  • nah you have to send it to sony

  • ok i was watching ur vid

    i was taking my game out and outting it back in

    it all of a suddenly worked

    and i have had the same problem for months

    i am not saying this is a souloution

    but it never hurts to try it

  • u might have to buy another laser lens. thats what i did and now my ps3 works. it costs like 50 dollars to buy but make sure u buy the right one to go with ur ps3

  • so i have to buy the laser lens? i have the same problem as him

  • how much USB it have this PS3 2 or 4 pls tell me

  • rofl nice fail i hear every1 talkin bout rrod but no1 talking bout the ps3 reading failure. I read that about the same amount of ppl for ps3 and xbox360 suffer from these problems so ps3 also fails bitches!

  • true we acknowledge our consoles strong and weak points where as but hurt ps3 fanboys sit all day moaning on youtube and thing the sun shines out sony's ass. guess what fanboys the ps3 is being outsold by every other console and handheld console on the market.

    And on top of that all consoles reguardless of who makes them may develop faults. I.e the wii has sensorbar and disk drive faults, the ps3 has ylod and laser faults, where as the 360 has only really the rrod and E74 errors.

  • 8.9% fail rate for PS3

    33.3% fail rate for Xbox 360

    You tell me

  • On the contrary. The number of failures for the 360 far exceeds that of the PS3. Hell, I was just at discount tires, and a grandpa was telling me how his daughter had gotten the rrod. Also, most of my friends have 360s. Two of which had to send theirs in for repairs.

  • you buy a ps3 for how much like $400-500 for a machine that breaks u shouldnt have to go out and buy shit to fix it shouldnt break i mean if ur going to get what u pay for damn i might as well get a wii for a 100 and have a console that doesnt break fuck sony fuck em

  • Thats what i did and i havent been happier hahahah

  • 360 has 2-3 years warranty how much ps3 have?

  • 360 has 2-3 years if it breaks , umm it all depends

  • Thanks ca5057, but unfortunately my PS3 is over a year old, meaning it's out of warranty. So Sony want to charge me £100 to fix it, which I'm not willing to pay. I'll try to clean the lens myself. If that doesn't work I'll have to try stripping the working parts to sell online. Hopefully that'll help me recover some of my wasted outlay.

  • yeah the guy on the phone says he's gonna have to vharge me 100 pound to repair it. I wanna open it up and clean it myself but i'm scared of making it worse

  • My 40g PS3 stopped reading discs today. I Phoned Sony: they say it will cost £100 to fix. They denied that this is a common fault even though there are thousands of instances on the internet. My old PS1 and PS2s still work, yet Sony thinks it is acceptable for their extremely expensive PS3 to last less than 2 years before transforming into an expensive doorstop. I will not be buying Sony products in future. Their customer support is appalling. Sony should be ashamed.

  • dude when my ps3 did this i just called them up and they sent me a new ps3 with in 2 days and the costumer surface was awesome

  • Customer service. Fucking Chav.

  • My PS3 had the yellow light problem and now the one I got in exchange has got this... Got an xbox aswell which i have had for a couple of years longer and never had a problem with it.

  • this is why no one likes the ps3, at least if u have a 360 and get the RRoD microssoft gives u a new system and a 12 month gold card

  • they gave me a 1 month

  • It's your laser assembly, and it's hard for someone that is not fimilar with mechanics and electronics. This problem can be fixed by me and my wife, view my channel and you'll see why.

  • PS3 Sucks ass

  • my ps3 just got this problem which sucks for me,, ive tried pretty much everything ,,,the restoration,, the format and everything else except for the air can, my cousin got this problem too but he got lucky all he had to do was retore the ps3 the way he first bought it and there he was done,, and for the people who say the restoration doesnt work well guess what it does it just depends on how in good shape the ps3 is (meaning,, youve had no viruses in your ps3).

  • mine is just not working on one game and thats call of duty. all my other games work except that one and it doesnt say disc error and i hav no scratches on the cd.

  • turn off 24HZ in video settings,mine wouldnt read games,turned it off,dont let it select.turn off 24HZ ,plays everygame now

  • this also happened to me fucking bull shit ! sent it off and still waiting for it back !!!! SONY sucks cock !!!!!!!!!!!!!!!!!!!!!!!!!!

  • i had this problum i tried an air can it worked again the game that didnt work was metal gear solid 4 guns of the patriots and it didnt have scratches either

  • that sucks for u guys. my ps3 got corrupt data and i restored but it kept every single file. i backed up all my save files and i went on like normal.

  • same here man, tell me how and when you fix it....

  • @ Katsuya89 unforunately yes if you havnt got continous play cover. but a replacement ps3 has a new shell and they do look brand new

  • Yep I had the same problem except mine read dvd and music cd but not blu-ray , according to sony it's likely the laser has died in your case sony told me that if the laser reads dvd etc but not blu-ray it's likely the laser is ok but the drive controller is failing and guess what you cant buy them.

    but get into sony they will repair it unless the warranty stick is removed

  • What if my 1 year warrenty is up. Do I have to pay them to fix it.

  • yes mine just fucked up today i have no money to fix it

  • so its like the 360, if it fucks up u can send it in for repair? like they will send u a shipping box? cuz im getting one in a trade on craigs list for my computer and was cuious, thanx, p.s do they have a high failure rate?

  • the diffrence is on 360 they fix it for free warranty or not but ps3 you need a warranty if you don't have a warranty you will have to pay 150 bucks to get it fix

  • no it has a failure rate of 1 in every 1000 where the 360 one is 1 in 3

  • not at all...

  • thats such bullshit, where the hell did u get ur information from? Heres a poll:

    A poll in the print edition of Game Informer found that the Xbox 360 has a failure rate of 54.2 percent. Thats five times the breakdown rate for the PS3, at 10.6 percent, and 8 times as common as a Wii outage, at 6.8 percent of all Nintys units.

    The 360 may have a shitload of failure rates but at least if u mail it to them they give you a new one that doesnt get the RRoD

  • Did that poll also mention the ratio of who has the 360 compared to who has the ps3?

  • yes me to

  • everyone who has broken their ps3 just buy a new laser and replace it with the old one then it will work mine also broke i was too stupid thinking that the 2.70 version broke it so yeah so if you broke your ps3 today and want to fix it TODAY then just buy new laser hope i helped

  • grr my 80gb happen same thing..why the background green wen i turn on...

  • same problem 3 months

  • me too

  • same happen 2 mine yesterday its a 40 gb and has ran out of waranty by 3 months sum ppl say they fix it 4 free and sometimes they dnt ?

  • damn thats what happens when you buy something made for movies and put a game in it

  • if now you have a 40gb ps3

    cant you switch the memory from the other 80gb ps3??

    i would try that.. this way you have more memory :)

  • whats ur psn name/

  • thats the exact thing it will do to me but every once and a while it will play and right in the middle of the game it will freeze

  • U ccan actually email sony and get a new one :) Thats what i did

  • Hey guys, sorry for not responding to your comments. Well, its almost been a year since this problem took place and since then I've bought a 40 gb. The 80gb is lying in my house somewhere:p but yeah, this problem is VERY rare so don't get discouraged from buying a ps3 just cos you've seen my problem. I've had the 40 gb for about a year now and it's been working perfectly fine. hopefully there will be no problems. Anyways, thanks for watching and again: this problem is VERY rare so dont freak out

  • why is the ps3 just laying in your house broken call customer support and u get a new one in 48 hours unlike xbox in 2 months. i think u got more money than u got brains lol jk

  • Haha yeah well I'm from Pakistan so over here they don't have that kind of customer support at all. So there's not point sending it back

  • oh lol well that sucks

  • @mazdark you are the first guy in Pakistan iv seen with a PS

  • 2 months? more like a week and unlike ps3 owners its free

  • @tec878 when i sent my xbox it took 2 weeks for free but sony want to charge me for it

  • i think its the first ps3's that came out have the reading the disk problem, not the newer one's

  • i got the fucking same problem!

  • thats whats wrong with mine@!!!!!

  • yea the same thing just happened to me and i got a new game mlb 09 yesterday so it sucks having to wait like another month to get a new one. all video game consoles suck now. i never had a problem with my old school xbox and ps2 and all this new crap starts breaking all the time.

  • man mine does the same thing

  • everyone who has broken their ps3 just buy a new laser and replace it with the old one then it will work mine also broke i was too stupid thinking that the 2.70 version broke it so yeah so if you broke your ps3 today and want to fix it TODAY then just buy new laser hope i helped

  • how much are the ps3 lasers? and how do i replace it?

  • they cost like 100$

  • it is broken because you switch it off at the back straight away probably, it happened to mine a few days ago for the 2nd time

  • try playing demos but dont play them at all press ps button n u should see your game

  • happened to me but i had mine for 2 yrs had xbox for 7 months and the xbox already failed lol

  • say its 0.5 but why is this such a common problem...

  • exactly it seems everyone has this fuckin prob, includin me

  • Me too. 2 60 gig blue flu

  • it sucks cos i dont even think i can buy a ne BR Drive cos it just wont work with my HDD or something =S so it means new ps3 or nothing wtf. fuk sony

  • same here i got a 40 GB. they got a shitty warranty! this is obviously common and they charge more then half price of a new fuckin system! fuk sony fuckin terrible customer service

  • Dude this is just what happend to me the other day i dont know what to do iv had mine for lke 13 months and i may just have to pay sony 150 to get me a new one..that sucks

  • this is why i have a xbox 360!

  • hey people when you do get your returned by Sony, is it perfect condition with padding and wrapping to protect the outer layer of the ps3

  • i have a similar problem to this, wel at time i insert the disc into the ps3 and it doesnt read, when it does appear i press x to continue and while it loading , it returns to the ps3 menu saying an error occured, and once the game works it freezes and doesnt load, can anyone help?

  • dude your games are probably scratched up and finger printed thats why your games wont work

  • 2bad4U

  • This happened today when i was playing my game now i do not know what to I AM SO MAAAAD!!!!!!!

  • wtf.. this is happening to mostly everyone including me//////////

  • we should all SUE SONY!!!

  • I have Same problem don't Read nothing my ps3 what happend wiht my console?

  • the problem is with the reader or in spanish el lector, that i have read that this is one of te most common problems with ps3

  • how cold is it in your house? mine won't read disks when its been just turned on while cold. but i let it sit for a few to warm up, pop in a disk and then it works :) i hope this helps some people

  • fucking fat kid

  • his not even sign up to psn

  • There is a little pin that finds the beginning of the disc. This pin is damaged. It costs like 10 cents at gamestop. GO GET ANOTHER ONE!

  • r u sure this works will it fix the problem 4 sure

  • Hey I have the same problem what should I do.

    Plese Help

  • Kids....

    U know them....

    They played it for too long and doesn't even bought a fan....

  • mine just stopped play n games!!! >:(

  • have u played it for a long time becuase that sometimes fuks it up i had my ps3 for 6 months and its working perfectly.

  • Your ps3 set up is mad ghetto lol

  • HaHaHaHaHaHaHa! Fail More? Microsoft strikes again!

  • I bought my PS3 in March 08.

    It's just developed this problem.

    I phoned Sony (UK) up and told them about it.

    They asked for my contact details, when I bought it and the serial number.

    I told them I didn't have the receipt to which they said it didn't matter.

    They have arranged to collect my PS3 from my house in three days and have estimated that it will take 5-10 days to return.

    It's not costing me anything - so I don't know where the £150 fee that people are talking about came from...

  • it's not a recent problem got mine April '07 6 months later BOOM disc read error exactly the same problem not the laser or the drive or the whatever Sony says it is because it still plays ps2 games perfectly had to shell out $150 got it back Jan '08 now it's doing it again it's simply a money racket give us 150 bucks or we'll tear some shit up FUCK SONY

  • same here but mines going 2 take longer coz of xmas getting picked up on the 22nd dec 08 take 14-22 days 2 be sent back 2 me

  • hahahhahahaha ps3 look whos unreliable wheres ure 3 year waranty o wait sony had to waste all there money wich is getting outsold 2 to 1 lmao thats what u get for buying that box of fail.

  • Hate to break it to you but Xbox failure rate is ~30% compared to Ps3 which has about .05% failure rate. Learn before you post.

  • go to thepetitionsite(dot)com and search for Playstation 3 - 80010514 Error -Customer Satisfaction and sign.

    It may take a few days to show up in their search results, but its there. Help us out.

  • Mine has done this to but i have lsot my lead for the controller so i cannot try the demo thing !! ARGH

  • if u only have it for 3 months,u should be under warranty. just call them, they'll take care of u

  • well i think it depends on the ps3 that bought

  • mine stops when i the loading process,and its only on medal of honor

  • but the xboxs u have to worry about the RRODs...

  • i trust 40 and 60 gb

    80gbs fail...

  • Sorry 60GB Fails also

    I have one and he is over warranty...

    I just got doomed

  • also the 40gig

  • has happened to me and here is the way

    Fixing it = Well its Easy First Take PS3 OF For Like 1-2 hours after that restore default Setting and then put in CD know start a Demo

    Then Press The PS Button and Then Scroll Down Wait 1-10 sec ur CD Should Be Up Run CD And Enjoy

  • soul caliber 4 and Cod4 team up and destroy PS3s...thats what happened to mine

  • ahahhaaha teamed up lol. thats what happend to my 360 XD

  • sell your ps3 and buy a 40gb ps3 and just replace a bigger HDD because the 40gb is much better but doesn't read ps2 games only ps1 games

  • Th 40 GB is not better cuz mine broke down aswell!

    and now im sitting here looking for a(legit) place where i can buy a lens with the deck to fix the problem!

  • what did you do after it broke down

  • my 40 gb stopped reading disks...

  • how old is it

  • sell the ps3 on ebay and use the money to buy a 360. simple as that.

  • nice tv

  • which one do you think is more reliable out of all three ps3 the 40gb,60 gb, or 80gb

  • 40gb

  • mine reads my games but freezes up after they load

  • this is what you do

    1. unplug it

    2. put it in a box

    3. sell it on ebay

    4. get a 360

    lol only jking im getting probs with my consol just needed to relieve some stress

  • yeah im thinking about doing exactly that

  • There is a special memory stick for the PS3 called SAN DISK MEMORY STICK DUO. This will save ur in-game saves, music, photos, and videos, etc. Ok, now we simply head over 2 the system settings and hit Restore System, CLick OK and choose the quick format option. This will only take afew mins. Now create a username. Then go 2 sign up at playstation network. If u want 2 retain ur online ID choose, No i will use my existing ID.Punch in ur email-address nd password nd ur done. Hope this helps.Thanks

  • Hi everyone, I had this same problem too, my PS3 wouldn't read any games, except for music and Blu-Ray movies. I literally tried everything and was upset.You may have 1 of the 3 problems. First, ur PS3's Blu Ray Disc drive died on u. Second, ur lens needs to be cleaned, third u need to restore the whole system.The best solution is 2 restore the PS3.If u have saved data that you dont want 2 lose like me, then simply buy a memory stick, which will cost you $30 at gamestore.

    ~Part 2 Continued~

  • I need to my ps3 to sony. Now I'm wondering if Xbox is just as reliable.

  • yup..it happend this morning to me while playingh guitar hero III... il send it tomorrow to sony.

    it seems to happen most times on the 60 gb version which i have

  • Have you solved this problem? as I think it might need a new laser..

    Im also having the same problem while playing cod4

  • same problem

  • look my video, plz help me, is like da same error, but with a diferent thing

  • Did you call Sony after that problem? If yes how many time did the PS3 replacement take?? Because I had the same problem the other day and they said that it will take 5/6 weeks. Answer Please...

  • how long did u guys wait for the new ps3 delivery?

  • shit i brought one 40gig 1 month ago and never had any troubles. just installed linux on it and playin gta 4 with no problems. hope this shit doesn t happen to me

  • this happened to me too fuk sony man this piece of shit is worth 500 bucks with 60 dollar games and it goes and fuckin breaks for no reason??? Great, great job sony you really made a wonderful console!

  • i have same problem

  • its the blu-ray laser inside thats not readin the disc u have to take it somewhere to get it cleaned

  • i had the exact same problem, my ps3 had to be sent to sony for repair

  • I say we should all start a class action law suit with sony

    I only had my ps3 since november of 07 and it started to mess up after i played gta4

    fuck ps3 I am going to MS

  • i have the exact same problem

  • i found out that turning off the whole ps3 messes up the laser for some games. so i wouldn't shut off the whole system when its reading a game. i'll only turn it off from the front of the ps3.

  • Yeah lol. I agree with the last guy. You have to be gental with it. You cant just force shutdowns when it tells you not too.

  • i had this problem also i was playing graw2 then bam my game froze then i went 2 restart and it couldnt read my disc any more and i only had it for three months silly

  • cod4 does not mess PS3 up maybe you damaged the coding or their is a abrassion on the disc

  • omg i had that prob too still din't send mines back

  • hahaha stupid ps3 they suck rofl people say xbox has rrod and stuff but ur crapy ps3 keeps breaking rofl

  • The xbox is more commonly breaking then the PS3, genius.