Added: 3 years ago
From: OreillyMedia
Views: 6,610
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  • I love the points you make about the important role and impact effective Customer Service has on every organization. I recently read the NOW Revolution, which also emphasizes these great points and the reasons behind why a strong customer service based culture is important.

  • Apparrently you've never tried to get in touch with customer service at YouTube. Non-existent. Try it yourself,

  • Nice conversation. Learn a lot form you

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