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Hello, i have the same similar problem. Although i have a 16-50mm, it is a Pentax edition, (16-50mm DA* ) very similar though. My camera fell of my desk, and after i picked it up, and try to zoom, it would only go to about 28-50mm, it the same as in your case, and there seems to be something lose inside, i yet have to open it up and see what i can do. Let me know if you find a way to fix it, and i'll do the same if i find the problem.
BoSnIaK4ever 8 months ago
@BoSnIaK4ever I'm not sure I want to open this up myself. The lens will require special tools and knowledge for servicing. I will be sending this in to the repair center soon, I hadn't been able to because of the postal strike here... I will update you with any info if available such as any replaced parts, description of the repair and cost...
saskLS1 8 months ago
@saskLS1 I see. Alright thanks alot. Best of success with the repair!
BoSnIaK4ever 8 months ago
@BoSnIaK4ever Finally got the lens serviced.
The zoom mechanism was repaired and the focus was calibrated. The total cost including tax and shipping was ~$270.
Hope this helps.
saskLS1 5 months ago