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  • OMG ben hook me up with this guy please...i need to know what he knows!!

  • Thanks for educating us all

  • good work Ben keep it up :) regards Wo

    

  • If you charge companies £1,000,000 an hour for your time, you could end up in a LIENY BIN. Sorry, i couldn't resist that. :-)

  • Brilliant Simon. I am thinking Spaniard is not your real name, no worries. You may have taken your name from The John Lennon Book "A Spaniard in the Works". And now you are doing a fantastic job of putting a spanner in the works of the Corporate Psychos.

  • How can The Spaniard have 104 cases a month to deal with? Are these different cases with the same company like BT, British Gas, Sky, Carphone warehouse. like with BT you could have a complaint about Broadband, or your landline, about customer service, about a phone bill-that's four complaints with one company already. Thanks to Ben and The Spaniard you are a godsend and are LAWFUL.

  • coolest radio/video host ever!

  • Love the friendly 'I trust you are well' bit at the top of the letter before going in for the kill, LOL

    Great stuff, thanks to Ben & The Spaniard for the informative entertainment.

  • Awesome!

  • this is the gold mine!!

    thanks again for another great interview

  • Wow, the "idea virus" now has a "how to" guide. ffffffffffantastic.

  • Legend.........lol.

  • white rabbit really need a website always useful info thanks ben and Spaniard for all your hard work and effort to bring the info to the masses

  • I like this guy.

  • this is my bible!

  • Hah! Never been a first viewer before. Nice.

  • @JaceJohanson way to stay on top of your game, mate... cheers!

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