Cisco: Providing a Better Customer Experience

[bizcomgrp]

The content of this piece is strong. The banners shown over each interviewee, which include web addresses to visit for more info, are useful. The other production is distracting -- is it just me or is the music really incongruous with the topic... making the piece come across as more sales-y than it has to?

[rgcrl]

Wow, Cisco is nearly catching up with Avaya and Nortel... NOT! Keep trying boys 'n gals

[elatitude]

I love this show!