@MattBurnsk: He's a firefighter you dumb-ass, the LIVE at the firehouse while on duty for days at a time, it's HOME, you fucking dummy.
You idiots who write these stupid comments are so fuckin brainwashed because you spend 8 hours a day cleaning shit out of toilets and think that's the way every job works.
Research the life of a firefighter you monkey-brained imbecile.
@shadyzz954 My brother in law is a fire fighter, you "monkey brained imbecile." I'm just saying why would somebody watch movies when they should be doing what they get paid to do? And I appreciate how concerned you are to address those who clean shit out of toilets as the scum of the earth. It appears you need to get your head out of your ass and realize you gotta start somewhere.
@MattBurnsk: Monkey-brained imbecile? Ahh, I used to refer to idiots as that when I was in grade school, alas my vocabulary has evolved, clearly yours hasn't. It's OK though, we're tolerant of the mentally challenged here on YouTube.
Hey gashole, if your brother was a firefighter, you'd have known that they live in the firehouse while on duty, hence they have down-time to watch whatever the fuck they want, just like when you're home and not drooling all over yourself, which is never, clearly.
I worked at the Best Buy in Cary NC back in 2000. Before I got fired the original GS was called the Tech Bench. They were some serious guys who never did the shit that the GS does. I need to start my own repair business. I won't charge for looking at it. And I think that's how it should be if you bring it to my store. GS is a fraud.
"Who the hell needs updates anyhow" This stupid ass deserves everything he gets. Probably the same guy who came in knowing EXACTLY what he wanted and wouldn't listen to any suggestions. I laugh in your fat face!
Geek squad is complete garbage. I have had friends bring their comps to geeksquad and it comes back worse off than before. They even told my friend his Motherboard was bloawn and all it was was a sound card driver. Guess what I can fix what geeksquad can't ususally in about 5-20 minutes. And if it is an os reinstall it shouldnt take more than 3 or 4 hours to reinstall and put all your stuff back on. NEVER GO TO GEEKSQUAD NEVER NEVER!!! NEVER
well they wouldnt have charged you anything if you would have checked it in from day one. and if you would have bought geek squad black tie protection
A good idea of what's going on. Unfortunately there are some locations who have more issues than others. Those automated calls r bullshit and turn times do get misquoted due to lack of knowledge or laziness on people's part to check proper turn times. Hope your laptop is back up and running.
Sorry u had a bad experience dude but as an agent who works there part time while finishing up my multiple IST degrees I can tell u we definitely do have.
If this ever happens to you again, there's a program called recuva that retrives lost information on a formatted hard drive. Nothing is lost on a formatted hard drive, anyway.
@civicvtec87 Wow, you are a dumbass civic. I must not own my own business because I returned a broken laptop which was under warranty to the place I bought it??? You might have the dumbest response on here yet. Congratulations
if it was under warranty than it was through dell. If you had Geek Squad Black Tie protection then it covers only the hardware and they charge what dell tells them to charge.On top of that you are an idiot and bought a lousy computer buy a good one and have less problems
if it was under warranty than it was through dell. If you had Geek Squad Black Tie protection then it covers only the hardware and they charge what dell tells them to charge.On top of that you are an idiot and bought a lousy computer buy a good one and have less problems
Funny the one thing we all call dells is a piece of shit dell. And people stop buying from best buy any computers they are the biggest scam artists in history and geek squad is the biggest insult to pc repair. Damn I miss the black shirts from best buy back in the day they knew what they were doing and they all either got fired or transfered to sales. Now tell me should you keep going to best buy?
I feel so sorry for you I have a guy I know jamie fix my computer he would of had it done in a hour while you are standing there. He used to work for geek squad but got feed up with that bull shit.
This video accomplished nothing. You didn't even name the city that the best buy is in. My main concern is how did you record a video and upload it without a laptop LOL. I
This was pointless you didn't even name the city the best buy is in. All you did was pointlessly rant about Geek Squad and then you say all GS is a bunch of morons that don't know what theyre doing like you've been to every GS in the country. My main question is how did you upload this video without a laptop LOL
this is why i took an interest in computers at an early age..so i can fix my computer my way, on my time, and how i want it to be...not pay some dumbasses a ridiculous sum of cash to do shit i can do in my sleep. i rather go to mom and pop type computer stores than corporate trash like best buy anyways.
jesus, save the files u want then reformat it yourself... if it's a hardware issue, like keyboard doing weird shit, then that should be covered under warrenty and get replacement part
Alright dipshit, I'm here to clear a few things up. First of all, it shouldn't have taken that long. That is their fault, my store's turn time is less than 2 days. We hook up your computer to someone online and we never do any work? No. Sonstop generalizing the whole company. When you picked it up and you had a virus, that means your old data had viruses on it which was transferred. Not their fault. Your CD drive wasn't reading after you reinstalled your OS? Next time install the drivers.
Why are you guys so angry. GS are a bunch of scammers look at their site. Charging $149.99 for a Computer Hookup? Charging $69.99-$99.99 (30 bucks for recovery disk wth for Computer Setup. Charging $49.99-$99.99 For Computer Tune-Up that is half the same as the Setup? Really now it is nothing but bs.
@shadowtsunami GS are not scammers. Its called supply and demand... If the public is going to pay for the service they cant do or don't have the time to do.... GS does it. If you can charge less great. Keep in mind they charge for the service, not by the hour. Time is money to people. They also have overhead being a corp. If you don't like it then don't pay for it. In fact, open your own shop and see how well it does. You will find out the cost of running a business.
@strow1986 How about you go watch the news and see how much the scam people. Matter of fact there's one here on yt that shows they don't know crap, plus they been sued a bunch of times anyway. Also I already help my brother running his business and it does well. You set your prices at a value where you are undercutting the competition while not messing with the consumer. They are lucky they don't have another big company too compete with.
@shadowtsunami Grouping a whole company and All geek Squad agents into one group show how ignorant you are are. And yes they have been sued, its a company with over 1500 agents, mistakes are bound to happen because the are human. And they do have big competitors. Ever heard of Fire Dog? And they don't scam people, where you there with hard evidence? news can be twisted any way they want it to be presented... don't you watch the news?
@shadowtsunami Also, does your brother have that many employees that he is providing a living for? 1500+ people is a lot of mouths. and how many of them have families they are trying to make a living for? As long as there is a demand for a service and people pay for it, Best Buy will always be there. Prices dont change because its a good value. You may not think so but for those that dont have your knowledge or mine either have to learn, or pay. Life is life.
@strow1986 He just started, and I was just referring to what you said when you find out the cost of running a business. And yes that's true. Just saying I hate when corporations try and mess over their consumers.
@shadowtsunami Your without a doubt right and I am with you on that, its wrong. My point is that its not GS as a whole that rips people off. Bad people do bad things. But its also wrong to group people for what a few bad people did. Im sure GS does not have a manual that says "Step 1: Screw over our customers." In fact, if they did that all the time GS would of been out of business a long time ago. All those employees some are bad. But a lot are very good and try to help others.
lol he's mad bro? Not to bug you pal, but don't you think that if people who see viruses day in day out are working on a computer and they see it's viral, they might know more than someone who's first course of action is to make a YOUTUBE video? I mean, you're reaaaalllly socking it to them aren't you?
stop watching that you porn you fat fuck, and blaming some incompetent workers... If your so fucking fed up fix the fucking piece of shit your self. LOL U MAD BRO!
If they say it's a virus, it's a virus. Six licensed antivirus programs vs your windows defender. Also, why the fuck would you buy a dell? Why the fuck would you run your business off of only one hard drive or single hard drive partiton? Viruses don't magically spawn on your HDD--don't think they don't know how you got them. Sorry to hear about the 2-week blue balls. If you don't like GS, sit down and fix it yourself.
i fucking hate dell inspirion laptops i will give dell a second chance on a different series but not inspirions and my laptop was an overpriced piece of shit
I like how people are defending this terrible service. I work at BBY in their PCHO department, so I spend a lot of time with Geek Squad employees. Honestly w/e store this is should be ashamed. However this is not what you will see from all agents, plenty do know what they are doing, however now that you don't need any background in Comp repair or certifications a lot of dipshits do get hired now, it's quite sad.
If turning off automatic updates and doing a system restore took you hours then you really need help from Geek Squad. Who the hell needs updates? You and everyone else using Windows. No warranty from any manufacturer will cover software. Your DVD player stops working? You watch DVDs at work? Must be nice... Most likely that's a hardware problem you should take up with Dell. Best Buy is a vendor and did not manufacture your laptop.
You are about the winest person i have ever seen. how about you pop your mother's titt out of your mouth and learn to fix it yourself. oh yea and by the way family guy sucks.
Ha I like how all these dumb ass people get all angry when they don't get they're way. Hey fat ass when we run a diagnostics and there is no hardware error you pay for any OS issues . Stop watching porn.
Hahahaha. He bought a Dell and he's complaining about it not working. Watching Family Guy at work.....I wonder how good he is at his job. Well he took the time to make this video so I guess the webcam works. Looks like they fixed something. But one thing is true.....not matter what happens....no one can fix his bad attitude....and he has to live with that forever. They don't make an antivirus for being a jerk.
Geek squad doesnt know how to fix anything, they dont have the experience or the tools. A computer repair should never take mor than one day unless you have to special order parts wich is unusual, unless its a really old computer. And geek squad doesnt even have OEM versions to reinstall microsoft they want you to buy one thats crap i fix computers and any legitiment company should have OEM which comes with any computer you buy at a store.
So, you run a business off your computer, and you're not smart enough to have a backup computer . . . . and you call Geek Squad idiots? . . . and if you're such a genius, why would you pay GS to do a simple OS restore?
The best part is Dell blames GS, so it must be true . . . holly sh*t! Studio series was the biggest abortion Dell ever made, and Dell specializes in abortion PCs!
If you'd quit fat fingering the damn keyboard you wouldn't be having the keyboard issues. And you complain about the fact that they offered to let you bring it back in and fix it again (even though it wasn't broken) for free. How dare they try and guarantee their work. lol user error is the number one problem with computers these days.
Wahhh, I broke my fucking computer, wahhhh I lost my business shit, wahhhh watch me scrunch my face and look angry on YouTube while I bitch about my computer being fixed. I need my computer back so I can watch my hardcore guys on guys pornfests at work while switching between that and Family Guy. Do you actually run a business? That makes me LOL at the thought of some thick fuck like yourself masturbating to Family Guy in his office while somehow still earning a paycheck. Ooh an ID10T error!
I've figured out your computer issues. When you're writing your romance novels, your sausage fingers will mash multiple keys, prompting multiple Windows to pop up (basically your computer is trying to call for help). The second problem is a blue screen when you do updates. "Who needs fucking updates?" right? You do, dipshit. Don't update and watch how fast you get fucked in the ass by some virus. And you say you can't watch Family Guy at work anymore? Sounds like the problem's been solved
@WhistlerPMcManus: Point #3 & 4: He's a firefighter, perhaps YOU should do YOUR homework before making stupid comments. There's downtime, it's how the job works, they live at the firehouse while on duty, they get to sleep, rest, eat, etc... just like as if it is their home, because it IS. What the fuck is he supposed to do, stare out the window like an autistic child like you? They don't have TVs for everyone so if peeps don't want to watch what another wants to, they need a computer.
Get a custom built computer, either by someone you know, or do it yourself at tigerdirect (dot) com or newegg (dot) com....Buying name brand computers, and buying ANYTHING from Bestbuy for that matter, is a waste of time, money, and stress. All they sell is lemon-nightmare-pieces of shit! Trust me, custom made is never ever this much of a hastle! Ever!
Look at that. Another dishonest, no-skill geek squad employee has his girly panties in a wad. Even Dell said Geek Squad screwed it up. Even though you like to pretend I'm wrong I believe Dell knows their own equipment. No go suck your canned air you miserable virgin.
@pikkelweezel I also have a similar incident that happens with our PC. Its an ASUS CM 5675 it still under warranty. It took them 2 weeks to repair but, When I was about to pick up my PC I noticed that the frony bezel on the top righht corner of the PC case is broken. That's hoe imcopetent pretending to be GeekSquad technicians. I waited again for another 1 month for them to fix but had happen. So I told them to fix it and give them an ultimatum or I will file a complaint to Consumer Affairs.
@pikkelweezel THen I received a call from them after a week that they will just give us a new PC with the same SPEC's So we got a new PC but its not ASUS but it's an HP elite HPE H8 1114.
@pikkelweezel So your comment in regards to the agents in store don know anything, is complete irrelevant as you do not know the slightest amount of information. If your going to make an argument and a complaint, make sure your educated in the manner. Because its entirely evident that you are not.
The keyboard, I will possibly give you that. Keyboards can be defective out of the box, they are the most simplistic portion of a laptop as its a simple I/O Device that has been around since the creation of the personal computer. But that necessarily doesn't mean YOU didn't do something to it. ie. spilled something on it. The Agents in store are all A+ Certified Technicians. That means WE MUST PASS A MINIMUM EDUCATION TEST to be certified to do warranty based work for any manufacture.
First off. You said that you you declined having your computer sent off to our service center for repairs where ALL hardware problems under the Manufacture or Black Tie Protection go to for service so all parts can be ordered and installed. Your fault so far.
Geek Squad didn't put an infection on your freshly installed copy of Windows, you looking at porno and family guy at work probably did. No such thing as 100% protection when it comes to anti-virus software, there's always something that
there are lot of people at geek squad that dont know shit which is sad they should hire some real techs, and i worked there so i know how many knew and dont know stuff about computers, and when i was there only 1 had education papers behind him, and one other was new what he was doing the rest where just puppets
(this is part three) help. But one thing is that if the keyboard was bad, and he had a bestbuy GSBTP (warranty), he could order a new one from calling bestbuy corporate for free. however if he had a manufactor warranty, then he would have to call dell and see if they covered it. sometimes they dont. and as far as viruses. If they did a destructive restore, then he def shouldnt have any viruses on there. and if a backup was done, they should have scanned for viruses. not sure on the whole sceneri
(this is part two) the GS precint depends on who works there. I know at my store, where I work in Geeksquad, we actually know our shit. And this situation would have been taken care of in 2 days. max of 3 days. and would have only been charged 230. even when a person comes from another store cause they messed up, we fix the issue right away. we even have an overall turn around time of 1.3 days. yes 1.3!!! and we are not a small store. I am sorry for him having to have this problem. Wish I could
One, Im not sure why he paid 300. if he had a warranty witht he restore and backup he should have paid a max of 230. And yes there are agents who don't know much. I have a met a few. But there are stores that know a great deal. the wrong was the turn around time. The max should have really been 3 days and I mean max. maybe 4 if they were pushing it like crazy. He did get screwed a lil. He should of gotten some compensation atleast for the trouble. Like a refund of a portion. But GS isnt bad.
I am a former GS person. The sad part is that some GS precincts are exactly the way this guy has laid them out to be. The good technicians realize they are grossly underpaid (8-10/hr depending on location) and either A - leave or B - become management. The smart ones leave on to a real IT job where a baseline technician would make more than a GS Assistance Supervisor. Hope you got a refund.
WOW! This is amazing! I had a car in Midas for ONE MONTH once! I too know the deepth of idiocy and bad customer service that exsts in some parts of our world. I feel your pain brother!
Its really annoying to think that people will see this video and automatically think that every computer technician will fuck them around as much as GS have to this guy.
Hey man, im sorry you had such problems... if your interested i would suggest using Ubuntu, check out my channel on how to install it and how it works... Windows has a problem, and its the actual existence of it. And geek squad relies on advertising, not real computer expertise... you should try out Ubuntu man.. its faster, no viruses, no blue screen of death, no random windows popping up... etc. It takes small amounts of computer know how to install it (less than geek squad)
You two must be two more dumb ass GS employees. I sent it to Dell after GS destroyed it and they replaced the entire laptop because it was so screwed up. They accepted responsibility because they approved GS to do the warranty work. You don't replace a laptop free of charge because of a "user caused" problem you idiot. Dell acknowledged the laptop was ruined due to "GS caused" problems and did the right thing by replacing it.
software and virus issues arent covered by warranty, because these are USER CAUSED ISSUES its just like if you buy a car and drive it into a wall because you are an idiot, this isnt the guy who sold you the car's fault its yours dont buy it if you dont know how to use it and dont want pay for assistance with it, just because you bought it doesnt mean they owe you shit
@lungz420mrh all the more reason for geek squad to blame a virus when its not really a virus. I've had many windows computers update initiate the blue screen of death... and if the keyboard is acting up from the very beginning its not a virus... They want to charge you money so they blame a virus.
acutally ur very wrong about every computer being worked remotely so if u dont know anything stfu, u are the people i get my manger for. Because u had one bad experience with a store u bash every single geek squad? The only things we do remotely is very small things like little virus removals not OS restores. Get ur facts straight before u bash something u dont know anything about
My facts are straight you dumb ass. Everything I said here is 100% fact. Things that happened to me first hand. Don't get mad at me because your company is staffed with incompetent button pushin window lickers.
@pikkelweezel Your a real winner there champ. You clearly have a very small amount of knowledge on any type of computer system. Also its quite evident you are not a very intelligent person by any means as you use vulgar language quite often. Also Watching Family Guy at work? Where do you work, I would love to call into your supervisor or manager and inform them they employed an incompetent and lazy employee who has his head in the clouds and doesn't know a capacitor from a mosfet.
@pikkelweezel Beyond that, the issue you were having with you are having form your DVD Drive can be either Hardware or Software. Obviously by the Agents at your local Geek Squad Precinct reloading your OS. The issue was clearly an OS and SOFTWARE issue. This is generally associated with the Upper and Lower filter set in your Registry. Also be "Diligent" with your AV, SW, MW, and AW protection doesn't mean anything. You will never have 100% protection from malicious software.
@hellriser180 I love YOU! I work at GS also, and really we are not all bad. Thumbs up if you agree that the problem was between the keyboard and the user. Also, if you say it's a piece of crap DELL, then why did you buy it? Dumb***
@daytonadav2 Well they did him wrong on the turn around time and the customer loyalty part and i understand why hes mad about the issue. As far as the keyboard they should have sent that out to service and the dvd drive was software and we do that in store. But as far as remotely AJU only a small amout of units get service by them and its only virus related. BTW im a manger at one of the biggest stores in NY.
@GraveDigger0 Your stupidity and ignorance amazes me. I was not defending geek squad in any way shape or form. Only fact i was trying to bring upon was our remote access service. You seem pretty butt hurt bro and nice to see how your like to generalize everyone who works at a company as a pile of shit. And your a horrible troller.
@hellriser180 It's not a generalization when it's true! You are proof! Haha! All of their prices and service are bullshit. I haven't met one person that was happy with them, their prices, or their service. What does that tell you... This guys experience is pretty much everyones experience.... I am surprised that they are still in business. The only reason they are, is people like this dude, who buy there and or have a warranty there, just default to there, and don't check out others.
more like Geek Freud or Scam Squad. they ripped off so many people.
leepialong 16 hours ago
You should get a mac
maz87efr 1 week ago
41 dislikes? I bet they work for Best Buy/Geek Squad.... FUCK BEST BUY they suck
DJSIQRIQ 2 weeks ago
New policy , when computer scam occures , american will now put the offenders on a list.
When the american finds them , they will be charged with funneling money to terrorist networks.
if that fails the next phase will be to eliminate them.
azkeyz 3 weeks ago
LOL! how the fuck am I supposed to watch family guy dvds at work?
supafly208 3 weeks ago
No body cares about your POS laptop! Fix the thing yourself and save everyone else the heartache of having to speak to you.
TheWillsKitchen 1 month ago
Who the hell watches family guy at work?
MattBurnsk 1 month ago
@MattBurnsk: He's a firefighter you dumb-ass, the LIVE at the firehouse while on duty for days at a time, it's HOME, you fucking dummy.
You idiots who write these stupid comments are so fuckin brainwashed because you spend 8 hours a day cleaning shit out of toilets and think that's the way every job works.
Research the life of a firefighter you monkey-brained imbecile.
shadyzz954 1 month ago
@shadyzz954 My brother in law is a fire fighter, you "monkey brained imbecile." I'm just saying why would somebody watch movies when they should be doing what they get paid to do? And I appreciate how concerned you are to address those who clean shit out of toilets as the scum of the earth. It appears you need to get your head out of your ass and realize you gotta start somewhere.
MattBurnsk 2 weeks ago
@MattBurnsk: Monkey-brained imbecile? Ahh, I used to refer to idiots as that when I was in grade school, alas my vocabulary has evolved, clearly yours hasn't. It's OK though, we're tolerant of the mentally challenged here on YouTube.
Hey gashole, if your brother was a firefighter, you'd have known that they live in the firehouse while on duty, hence they have down-time to watch whatever the fuck they want, just like when you're home and not drooling all over yourself, which is never, clearly.
shadyzz954 2 weeks ago
@shadyzz954 "Research the life of a firefighter you monkey-brained imbecile." I was just quoting you : )
MattBurnsk 1 week ago
I worked at the Best Buy in Cary NC back in 2000. Before I got fired the original GS was called the Tech Bench. They were some serious guys who never did the shit that the GS does. I need to start my own repair business. I won't charge for looking at it. And I think that's how it should be if you bring it to my store. GS is a fraud.
bvzxa3 1 month ago
"Who the hell needs updates anyhow" This stupid ass deserves everything he gets. Probably the same guy who came in knowing EXACTLY what he wanted and wouldn't listen to any suggestions. I laugh in your fat face!
HowToEatWaffles 1 month ago
Geek squad is complete garbage. I have had friends bring their comps to geeksquad and it comes back worse off than before. They even told my friend his Motherboard was bloawn and all it was was a sound card driver. Guess what I can fix what geeksquad can't ususally in about 5-20 minutes. And if it is an os reinstall it shouldnt take more than 3 or 4 hours to reinstall and put all your stuff back on. NEVER GO TO GEEKSQUAD NEVER NEVER!!! NEVER
SpazticGamer 1 month ago 2
well they wouldnt have charged you anything if you would have checked it in from day one. and if you would have bought geek squad black tie protection
mattman9656 1 month ago
A good idea of what's going on. Unfortunately there are some locations who have more issues than others. Those automated calls r bullshit and turn times do get misquoted due to lack of knowledge or laziness on people's part to check proper turn times. Hope your laptop is back up and running.
lillilblurkin 1 month ago
Sorry u had a bad experience dude but as an agent who works there part time while finishing up my multiple IST degrees I can tell u we definitely do have.
lillilblurkin 1 month ago
Dude, its a DELL!!!
joshuahjeaton 2 months ago
@joshuahjeaton i know right. that is what we call a piece of shit
ZyphsMw2 1 month ago
so many bad comments for the geek squad I wouldnt let them fix my flashlight
STEVEM730 2 months ago
lol how the hell am i supposed to watch family guy videos at work =P love it. but yeah, i understand the frustration, been through it.
jrjohnson735 2 months ago
Dude, you got a Dell.
iBlasphemou5 2 months ago
WHY DO THEY HAVE TO LIE TO THEIR CUSTOMERS?
Snyper20 2 months ago
If this ever happens to you again, there's a program called recuva that retrives lost information on a formatted hard drive. Nothing is lost on a formatted hard drive, anyway.
thefallofmaxpayne 2 months ago
if you had these problems right off the bat why not return it ? lol this dude needs to take a class <.<
plutonicdude 2 months ago
Stick to fighting fires.
stin2k 2 months ago
Comment removed
civicvtec87 3 months ago
@civicvtec87 Wow, you are a dumbass civic. I must not own my own business because I returned a broken laptop which was under warranty to the place I bought it??? You might have the dumbest response on here yet. Congratulations
pikkelweezel 3 months ago
This has been flagged as spam show
if it was under warranty than it was through dell. If you had Geek Squad Black Tie protection then it covers only the hardware and they charge what dell tells them to charge.On top of that you are an idiot and bought a lousy computer buy a good one and have less problems
woabob897 3 months ago
if it was under warranty than it was through dell. If you had Geek Squad Black Tie protection then it covers only the hardware and they charge what dell tells them to charge.On top of that you are an idiot and bought a lousy computer buy a good one and have less problems
woabob897 3 months ago
IM GLAD WE DONT HAVE DUMB, FOUL MOUTH, STUPID FIGHTER FIGHTERS WHERE I LIVE YOU BUY DELL COMPUTERS FROM
BEST BUY.......
beatzfromchicago 3 months ago
Funny the one thing we all call dells is a piece of shit dell. And people stop buying from best buy any computers they are the biggest scam artists in history and geek squad is the biggest insult to pc repair. Damn I miss the black shirts from best buy back in the day they knew what they were doing and they all either got fired or transfered to sales. Now tell me should you keep going to best buy?
bigoz169 3 months ago
Should have charged the laptop purchase and repair back through your credit card issuer. You had a virus in the beginning.
zerocapacitance 3 months ago
I feel so sorry for you I have a guy I know jamie fix my computer he would of had it done in a hour while you are standing there. He used to work for geek squad but got feed up with that bull shit.
olddogpark 3 months ago
go family guy! Lol glad you fixed it.
knaxon 4 months ago
This video accomplished nothing. You didn't even name the city that the best buy is in. My main concern is how did you record a video and upload it without a laptop LOL. I
nalyd2310 4 months ago
@nalyd2310 He probably has a desktop computer. Oh, the city that this crap is in? ALL OF THEM.
mmmAH 4 months ago
This was pointless you didn't even name the city the best buy is in. All you did was pointlessly rant about Geek Squad and then you say all GS is a bunch of morons that don't know what theyre doing like you've been to every GS in the country. My main question is how did you upload this video without a laptop LOL
nalyd2310 4 months ago
@nalyd2310 Dont let him fool you.
Look at the guy.It was obviously porn he originally had and got a virus and it fucked up. lol
beatzfromchicago 3 months ago
Gay porn is why your computer got infected. And OS problems are not covered under warr. sorry. =)
strow1986 4 months ago
I like them all in a Firing Squad. They should be in a Firing Squad than be in Geek Squad.
joab302016 4 months ago
Why would any person pay 300 dollars for a PC under warranty?
.
.
I think tubby is saying porky pies.
rabbitphobia 4 months ago
this is why i took an interest in computers at an early age..so i can fix my computer my way, on my time, and how i want it to be...not pay some dumbasses a ridiculous sum of cash to do shit i can do in my sleep. i rather go to mom and pop type computer stores than corporate trash like best buy anyways.
Silverone43 4 months ago
jesus, save the files u want then reformat it yourself... if it's a hardware issue, like keyboard doing weird shit, then that should be covered under warrenty and get replacement part
me2dumb4college 4 months ago
Alright dipshit, I'm here to clear a few things up. First of all, it shouldn't have taken that long. That is their fault, my store's turn time is less than 2 days. We hook up your computer to someone online and we never do any work? No. Sonstop generalizing the whole company. When you picked it up and you had a virus, that means your old data had viruses on it which was transferred. Not their fault. Your CD drive wasn't reading after you reinstalled your OS? Next time install the drivers.
Dizle09 4 months ago
Why are you guys so angry. GS are a bunch of scammers look at their site. Charging $149.99 for a Computer Hookup? Charging $69.99-$99.99 (30 bucks for recovery disk wth for Computer Setup. Charging $49.99-$99.99 For Computer Tune-Up that is half the same as the Setup? Really now it is nothing but bs.
shadowtsunami 4 months ago 2
@shadowtsunami GS are not scammers. Its called supply and demand... If the public is going to pay for the service they cant do or don't have the time to do.... GS does it. If you can charge less great. Keep in mind they charge for the service, not by the hour. Time is money to people. They also have overhead being a corp. If you don't like it then don't pay for it. In fact, open your own shop and see how well it does. You will find out the cost of running a business.
strow1986 4 months ago
@strow1986 How about you go watch the news and see how much the scam people. Matter of fact there's one here on yt that shows they don't know crap, plus they been sued a bunch of times anyway. Also I already help my brother running his business and it does well. You set your prices at a value where you are undercutting the competition while not messing with the consumer. They are lucky they don't have another big company too compete with.
shadowtsunami 4 months ago
@shadowtsunami Grouping a whole company and All geek Squad agents into one group show how ignorant you are are. And yes they have been sued, its a company with over 1500 agents, mistakes are bound to happen because the are human. And they do have big competitors. Ever heard of Fire Dog? And they don't scam people, where you there with hard evidence? news can be twisted any way they want it to be presented... don't you watch the news?
strow1986 4 months ago
@shadowtsunami Also, does your brother have that many employees that he is providing a living for? 1500+ people is a lot of mouths. and how many of them have families they are trying to make a living for? As long as there is a demand for a service and people pay for it, Best Buy will always be there. Prices dont change because its a good value. You may not think so but for those that dont have your knowledge or mine either have to learn, or pay. Life is life.
strow1986 4 months ago
@strow1986 He just started, and I was just referring to what you said when you find out the cost of running a business. And yes that's true. Just saying I hate when corporations try and mess over their consumers.
shadowtsunami 4 months ago
@shadowtsunami Your without a doubt right and I am with you on that, its wrong. My point is that its not GS as a whole that rips people off. Bad people do bad things. But its also wrong to group people for what a few bad people did. Im sure GS does not have a manual that says "Step 1: Screw over our customers." In fact, if they did that all the time GS would of been out of business a long time ago. All those employees some are bad. But a lot are very good and try to help others.
strow1986 4 months ago
sue them and get your $300 plus court cost back from them, get a new laptop that is not a Dell, and tell them they are morons
BigDaddyMe77 4 months ago
No, This guy is 100% Right, GS are assholes! NEVER GO TO GEEK SQUAD!
Dude, If i lived next to you I'd fix it for free. 300$ FUCKING DOLLARS!
GenuineMW2 4 months ago
lol he's mad bro? Not to bug you pal, but don't you think that if people who see viruses day in day out are working on a computer and they see it's viral, they might know more than someone who's first course of action is to make a YOUTUBE video? I mean, you're reaaaalllly socking it to them aren't you?
yesmynameisrabbit 5 months ago
stop watching that you porn you fat fuck, and blaming some incompetent workers... If your so fucking fed up fix the fucking piece of shit your self. LOL U MAD BRO!
TheRealExbit 5 months ago
If they say it's a virus, it's a virus. Six licensed antivirus programs vs your windows defender. Also, why the fuck would you buy a dell? Why the fuck would you run your business off of only one hard drive or single hard drive partiton? Viruses don't magically spawn on your HDD--don't think they don't know how you got them. Sorry to hear about the 2-week blue balls. If you don't like GS, sit down and fix it yourself.
pookiebear32 5 months ago
This has been flagged as spam show
I would never do this to you.
UNIXSOLJA 5 months ago
dont fuck a man's family guy dvd!
Malikot911 5 months ago
You should have tried the computer IN the store... i know they are really scammers. but you should look out for your stuff too.
BlackBird941 5 months ago
You should have tried the computer IN the store... i know they are really scammers. but you should look out for your stuff too.
BlackBird941 5 months ago
This has been flagged as spam show
i'm my own tech!
irulethe70s 5 months ago
i fucking hate dell inspirion laptops i will give dell a second chance on a different series but not inspirions and my laptop was an overpriced piece of shit
thecreativeoneosx10 6 months ago
You probably cussed at them and they stopped giving a shit about your problem lol
b1gt3x 6 months ago
I like how people are defending this terrible service. I work at BBY in their PCHO department, so I spend a lot of time with Geek Squad employees. Honestly w/e store this is should be ashamed. However this is not what you will see from all agents, plenty do know what they are doing, however now that you don't need any background in Comp repair or certifications a lot of dipshits do get hired now, it's quite sad.
evangelism2 6 months ago
If turning off automatic updates and doing a system restore took you hours then you really need help from Geek Squad. Who the hell needs updates? You and everyone else using Windows. No warranty from any manufacturer will cover software. Your DVD player stops working? You watch DVDs at work? Must be nice... Most likely that's a hardware problem you should take up with Dell. Best Buy is a vendor and did not manufacture your laptop.
iameyesack 6 months ago
You are about the winest person i have ever seen. how about you pop your mother's titt out of your mouth and learn to fix it yourself. oh yea and by the way family guy sucks.
christopherwilliam69 7 months ago
Ha I like how all these dumb ass people get all angry when they don't get they're way. Hey fat ass when we run a diagnostics and there is no hardware error you pay for any OS issues . Stop watching porn.
jeezustheone 7 months ago
Hahahaha. He bought a Dell and he's complaining about it not working. Watching Family Guy at work.....I wonder how good he is at his job. Well he took the time to make this video so I guess the webcam works. Looks like they fixed something. But one thing is true.....not matter what happens....no one can fix his bad attitude....and he has to live with that forever. They don't make an antivirus for being a jerk.
masterpope 7 months ago
fuck you 100 times , fat fuck. im glad they ripped off your fat ass.
your fat ass fingers fucked up the keyboard, when has a redneck been able to use a fucking laptop anyways. stick to your CB radio cowboy.
02civicracer 7 months ago
This has been flagged as spam show
fuck you 100 times , fat fuck. im glad they ripped your fat ass.
02civicracer 7 months ago
Geek squad doesnt know how to fix anything, they dont have the experience or the tools. A computer repair should never take mor than one day unless you have to special order parts wich is unusual, unless its a really old computer. And geek squad doesnt even have OEM versions to reinstall microsoft they want you to buy one thats crap i fix computers and any legitiment company should have OEM which comes with any computer you buy at a store.
Marqlon50x 7 months ago
So, you run a business off your computer, and you're not smart enough to have a backup computer . . . . and you call Geek Squad idiots? . . . and if you're such a genius, why would you pay GS to do a simple OS restore?
The best part is Dell blames GS, so it must be true . . . holly sh*t! Studio series was the biggest abortion Dell ever made, and Dell specializes in abortion PCs!
scrotos69 8 months ago
STOP TAKING SHIT TO BEST BUY TO BE WORKED ON. End of story Period. Go to a reputable computer repair shop, they are in your area. I can guarantee it.
myndmelt 8 months ago
If you'd quit fat fingering the damn keyboard you wouldn't be having the keyboard issues. And you complain about the fact that they offered to let you bring it back in and fix it again (even though it wasn't broken) for free. How dare they try and guarantee their work. lol user error is the number one problem with computers these days.
theblueone4040 8 months ago
I would luv to work for this guy for $20 bucks to fix his problem.... I know a lot about computers and how to build them fix them upgrade them..
TRONhack3r 8 months ago
Wahhh, I broke my fucking computer, wahhhh I lost my business shit, wahhhh watch me scrunch my face and look angry on YouTube while I bitch about my computer being fixed. I need my computer back so I can watch my hardcore guys on guys pornfests at work while switching between that and Family Guy. Do you actually run a business? That makes me LOL at the thought of some thick fuck like yourself masturbating to Family Guy in his office while somehow still earning a paycheck. Ooh an ID10T error!
fezir 8 months ago
I've figured out your computer issues. When you're writing your romance novels, your sausage fingers will mash multiple keys, prompting multiple Windows to pop up (basically your computer is trying to call for help). The second problem is a blue screen when you do updates. "Who needs fucking updates?" right? You do, dipshit. Don't update and watch how fast you get fucked in the ass by some virus. And you say you can't watch Family Guy at work anymore? Sounds like the problem's been solved
fezir 8 months ago
1. The dell studio series is terrible terrible laptop, you should have done your homework before buying.
2. Ship it back to the manufacturer yourself, it saves a ton of time over taking it to GS to ship it off, you can ship it YOURSELF for under 20$.
3. You shouldn't watch DVD's @ work, if you actually... worked at work perhaps your head would not be so fat.
4. Calm down before you have a heart attack son its only a computer, and family guy DVD's also play on TV's.
WhistlerPMcManus 9 months ago 20
@WhistlerPMcManus That was on the money my friend
Butaleon 6 months ago
@WhistlerPMcManus what brand pc laptop do you recommend then?
bamafb77563 1 month ago
@WhistlerPMcManus: Point #3 & 4: He's a firefighter, perhaps YOU should do YOUR homework before making stupid comments. There's downtime, it's how the job works, they live at the firehouse while on duty, they get to sleep, rest, eat, etc... just like as if it is their home, because it IS. What the fuck is he supposed to do, stare out the window like an autistic child like you? They don't have TVs for everyone so if peeps don't want to watch what another wants to, they need a computer.
Dipshit.
shadyzz954 1 month ago
Get a custom built computer, either by someone you know, or do it yourself at tigerdirect (dot) com or newegg (dot) com....Buying name brand computers, and buying ANYTHING from Bestbuy for that matter, is a waste of time, money, and stress. All they sell is lemon-nightmare-pieces of shit! Trust me, custom made is never ever this much of a hastle! Ever!
ShenMerrick 9 months ago
Look at that. Another dishonest, no-skill geek squad employee has his girly panties in a wad. Even Dell said Geek Squad screwed it up. Even though you like to pretend I'm wrong I believe Dell knows their own equipment. No go suck your canned air you miserable virgin.
pikkelweezel 9 months ago
@pikkelweezel I also have a similar incident that happens with our PC. Its an ASUS CM 5675 it still under warranty. It took them 2 weeks to repair but, When I was about to pick up my PC I noticed that the frony bezel on the top righht corner of the PC case is broken. That's hoe imcopetent pretending to be GeekSquad technicians. I waited again for another 1 month for them to fix but had happen. So I told them to fix it and give them an ultimatum or I will file a complaint to Consumer Affairs.
dakkeltibuto4466 3 months ago
@pikkelweezel THen I received a call from them after a week that they will just give us a new PC with the same SPEC's So we got a new PC but its not ASUS but it's an HP elite HPE H8 1114.
dakkeltibuto4466 3 months ago
@pikkelweezel So your comment in regards to the agents in store don know anything, is complete irrelevant as you do not know the slightest amount of information. If your going to make an argument and a complaint, make sure your educated in the manner. Because its entirely evident that you are not.
Tw34km3 9 months ago
The keyboard, I will possibly give you that. Keyboards can be defective out of the box, they are the most simplistic portion of a laptop as its a simple I/O Device that has been around since the creation of the personal computer. But that necessarily doesn't mean YOU didn't do something to it. ie. spilled something on it. The Agents in store are all A+ Certified Technicians. That means WE MUST PASS A MINIMUM EDUCATION TEST to be certified to do warranty based work for any manufacture.
Tw34km3 9 months ago
First off. You said that you you declined having your computer sent off to our service center for repairs where ALL hardware problems under the Manufacture or Black Tie Protection go to for service so all parts can be ordered and installed. Your fault so far.
Geek Squad didn't put an infection on your freshly installed copy of Windows, you looking at porno and family guy at work probably did. No such thing as 100% protection when it comes to anti-virus software, there's always something that
Devek 10 months ago
there are lot of people at geek squad that dont know shit which is sad they should hire some real techs, and i worked there so i know how many knew and dont know stuff about computers, and when i was there only 1 had education papers behind him, and one other was new what he was doing the rest where just puppets
julianbusty 11 months ago
(this is part three) help. But one thing is that if the keyboard was bad, and he had a bestbuy GSBTP (warranty), he could order a new one from calling bestbuy corporate for free. however if he had a manufactor warranty, then he would have to call dell and see if they covered it. sometimes they dont. and as far as viruses. If they did a destructive restore, then he def shouldnt have any viruses on there. and if a backup was done, they should have scanned for viruses. not sure on the whole sceneri
luissanchez112 11 months ago
(this is part two) the GS precint depends on who works there. I know at my store, where I work in Geeksquad, we actually know our shit. And this situation would have been taken care of in 2 days. max of 3 days. and would have only been charged 230. even when a person comes from another store cause they messed up, we fix the issue right away. we even have an overall turn around time of 1.3 days. yes 1.3!!! and we are not a small store. I am sorry for him having to have this problem. Wish I could
luissanchez112 11 months ago
One, Im not sure why he paid 300. if he had a warranty witht he restore and backup he should have paid a max of 230. And yes there are agents who don't know much. I have a met a few. But there are stores that know a great deal. the wrong was the turn around time. The max should have really been 3 days and I mean max. maybe 4 if they were pushing it like crazy. He did get screwed a lil. He should of gotten some compensation atleast for the trouble. Like a refund of a portion. But GS isnt bad.
luissanchez112 11 months ago
I am a former GS person. The sad part is that some GS precincts are exactly the way this guy has laid them out to be. The good technicians realize they are grossly underpaid (8-10/hr depending on location) and either A - leave or B - become management. The smart ones leave on to a real IT job where a baseline technician would make more than a GS Assistance Supervisor. Hope you got a refund.
TallT703 1 year ago
Dumb Ass
SuperNinjaSH 1 year ago
dude u bought a dell from best buy.... what did you expect?
lilthug1805 1 year ago
WOW! This is amazing! I had a car in Midas for ONE MONTH once! I too know the deepth of idiocy and bad customer service that exsts in some parts of our world. I feel your pain brother!
ScrapGoldBass 1 year ago
SINCE WHEN DID GEEK MEAN THAT THEY WERE SMART.
WHEN I WAS IN SCHOOL GEEK MEANT GROSS LITTLE BUGGER EATER
THAT FAILED EVERYTHING.
TO ME THEY STILL ARE "GROSS LITTLE BUGGER EATERS"
digitalfuk 1 year ago
GOOF SQUAD MORE LIKE
digitalfuk 1 year ago
Its really annoying to think that people will see this video and automatically think that every computer technician will fuck them around as much as GS have to this guy.
Extremely bad customer service here...
werteqtergrgrr 1 year ago
Hey man, im sorry you had such problems... if your interested i would suggest using Ubuntu, check out my channel on how to install it and how it works... Windows has a problem, and its the actual existence of it. And geek squad relies on advertising, not real computer expertise... you should try out Ubuntu man.. its faster, no viruses, no blue screen of death, no random windows popping up... etc. It takes small amounts of computer know how to install it (less than geek squad)
CJay554 1 year ago
You two must be two more dumb ass GS employees. I sent it to Dell after GS destroyed it and they replaced the entire laptop because it was so screwed up. They accepted responsibility because they approved GS to do the warranty work. You don't replace a laptop free of charge because of a "user caused" problem you idiot. Dell acknowledged the laptop was ruined due to "GS caused" problems and did the right thing by replacing it.
pikkelweezel 1 year ago
software and virus issues arent covered by warranty, because these are USER CAUSED ISSUES its just like if you buy a car and drive it into a wall because you are an idiot, this isnt the guy who sold you the car's fault its yours dont buy it if you dont know how to use it and dont want pay for assistance with it, just because you bought it doesnt mean they owe you shit
lungz420mrh 1 year ago
@lungz420mrh all the more reason for geek squad to blame a virus when its not really a virus. I've had many windows computers update initiate the blue screen of death... and if the keyboard is acting up from the very beginning its not a virus... They want to charge you money so they blame a virus.
CJay554 1 year ago
acutally ur very wrong about every computer being worked remotely so if u dont know anything stfu, u are the people i get my manger for. Because u had one bad experience with a store u bash every single geek squad? The only things we do remotely is very small things like little virus removals not OS restores. Get ur facts straight before u bash something u dont know anything about
hellriser180 1 year ago
My facts are straight you dumb ass. Everything I said here is 100% fact. Things that happened to me first hand. Don't get mad at me because your company is staffed with incompetent button pushin window lickers.
pikkelweezel 1 year ago
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Tw34km3 9 months ago
Comment removed
Tw34km3 9 months ago
This has been flagged as spam show
@pikkelweezel Your a real winner there champ. You clearly have a very small amount of knowledge on any type of computer system. Also its quite evident you are not a very intelligent person by any means as you use vulgar language quite often. Also Watching Family Guy at work? Where do you work, I would love to call into your supervisor or manager and inform them they employed an incompetent and lazy employee who has his head in the clouds and doesn't know a capacitor from a mosfet.
Tw34km3 9 months ago
@pikkelweezel Beyond that, the issue you were having with you are having form your DVD Drive can be either Hardware or Software. Obviously by the Agents at your local Geek Squad Precinct reloading your OS. The issue was clearly an OS and SOFTWARE issue. This is generally associated with the Upper and Lower filter set in your Registry. Also be "Diligent" with your AV, SW, MW, and AW protection doesn't mean anything. You will never have 100% protection from malicious software.
Tw34km3 9 months ago
@hellriser180 I love YOU! I work at GS also, and really we are not all bad. Thumbs up if you agree that the problem was between the keyboard and the user. Also, if you say it's a piece of crap DELL, then why did you buy it? Dumb***
daytonadav2 1 year ago
@daytonadav2 Well they did him wrong on the turn around time and the customer loyalty part and i understand why hes mad about the issue. As far as the keyboard they should have sent that out to service and the dvd drive was software and we do that in store. But as far as remotely AJU only a small amout of units get service by them and its only virus related. BTW im a manger at one of the biggest stores in NY.
hellriser180 1 year ago
@hellriser180 This is very true.
daytonadav2 1 year ago
@hellriser180 Yes, every single Geek Squad, and Geek Squad employee, are dumb piles of shit.
GraveDigger0 11 months ago
@GraveDigger0 Your stupidity and ignorance amazes me. I was not defending geek squad in any way shape or form. Only fact i was trying to bring upon was our remote access service. You seem pretty butt hurt bro and nice to see how your like to generalize everyone who works at a company as a pile of shit. And your a horrible troller.
hellriser180 11 months ago
@hellriser180 It's not a generalization when it's true! You are proof! Haha! All of their prices and service are bullshit. I haven't met one person that was happy with them, their prices, or their service. What does that tell you... This guys experience is pretty much everyones experience.... I am surprised that they are still in business. The only reason they are, is people like this dude, who buy there and or have a warranty there, just default to there, and don't check out others.
GraveDigger0 11 months ago
@hellriser180 best buy don't know how to fix a virus. Explain the reason why they have someone do it remotely.
gerrdude 4 months ago
Oh and btw I also get this from time to time on my dell studio 15.
user12119 2 years ago
Sounds like they really messed you around!
user12119 2 years ago
Comment removed
carguyx50 2 years ago
500 miles is way off, try India. That's where Agent Johnny Utah is (that's what they call their remote service)
FatGeekCS 2 years ago
ha ha ha ha
Holy shit man. ha ha
Fucking Geek Squad.
That store didn't support such a good team, I suppose.
I'm sure they're overall a good team with other stores. --but damn.
"How do you warrant something you didn't fix?" ha ha Good shit.
Dude.
Have you all ready taken care of it?
I can suggest something. ;)
toonygamer2004 2 years ago
screw the geeks
ibanezowner 2 years ago
This is the BEST video ever!!!
workingontwo 2 years ago