Added: 1 year ago
From: MrRepzion
Views: 2,956
Sort by time | Sort by thread (beta)

Link to this comment:

Share to:

All Comments (173)

Sign In or Sign Up now to post a comment!
  • I will hire only those who know what he he'll their doing and I will have every phone call and email recorded and dated and I will not hesitate to fire anyone who slacks off or who doesn't provided quality support.

  • Lol. I'm done with microshit. I'm going to make a company that actually helps. None of this call from America and get an illiterate Pakistani. I will have company's in each country and will speak they language the speak. U.s English etc

  • Awww...Marvel Ultimate Alliance 2 isn't free to play online AND it's a RPG. :(

    Wait, Marvel Ultimate Alliance 2 isn't even on PC...

    Hey, Rep, is Marvel Ultimate Alliance 2 free to play online on PS3?

  • 10 people work at Microsoft costumer service......

  • I gave my brother my xbox 360 over a year ago. I forgot to cancel my membership so a few weeks ago I got charged 59.99. I called xbox customer service or Microsoft support whatever you want to call it. The lady was the nicest person and I explained that I no longer had the xbox and I should not have been charged. She re-funded my money and also gave me a code for a free month of xbox live if I ever decide to get one. Don't judge the whole company just because you had 1 bad experience.

  • Solution: Just buy PS3

  • All I had to do is turn off automatic renewal

  • Debate time, they always does this to you.

  • Most companies do this so they could perhaps talk you out of it. This is why they make this a only option by phone.

  • Same happened to me... They started to take a euro off every time I wanted to buy more live and then I just cancelled it at last. Never buy from them. Ever!

  • you have real pretty eyes, sorry ^^'

  • I BEEN HACK BY Microsoft Customer Service AGENT RUN UP $300

  • U speak the truth

  • You now you faggot your videos are about sucking but your a piece of junk that sucks is dad Dick

  • @Forreruner XBOX SUCKS GET A PC FAG

  • @Forreruner uh?

  • i don't see why there has to be a console war. each systems has its pros and cons. i just chose ps3 because i also wanted a dvd player since mine was on the fritz. it being blu-ray and psn being free was just a plus. both companies treat customers poorly. though ive had problems resolved quickly when ive had to call support.

  • 10 of these people are microsoft fanboys

  • im on hold with them now i have a person here and i am being told to wait. the nimber on my phone says 51:45. almost an hour this is rediclous

  • Ok first of all i Tested your "THEORY" And i called microsoft and what do you know...? They picked up after 5 minutes so before you start bashing on a company Learn all of your facts... And all these people saying they dealt with the problem are probally PS3 nerds. Oh and BTW when they said they were never hacked they meant their x xbox servers you idiot and you look like you are like what 15 when i watched your first video i thought you were 16 at best stop lying about your age kid!!!

  • In a week I had to call them every single day. I didn't have to wait long, thank god. But there have been times where I did have to wait that long. It's funny I got the same guy every time, and it was weird because he'd would remember me. He asked for my gamertag, my name and my address. Then it got weird, he told me he lived around me, and asked for my cell phone number. It was creepy, and my boyfriend at the time was listening to the call. He was like WTF? o.o

  • Is it bad that I have xbox's number programmed into my phone? XD

  • why a bazooka guys? i would put something around building so they don't get out , put some dynamite and put the time to 2hours , then they would sofer more! and 25minutes before dynamite explodes i would get in with a pistol and kill max. of ppl i could and then get the frack out so i don't blow up

  • I will PERSONALLY, drive to California with you and blow up their building with a Bazooka too. They stole money from my mother, then wouldn't repay it :3

  • I will PERSONALLY, drive to California with you and blow up their building with a Bazooka too. They stole money from my mother, then wouldn't repay it :3

  • im not a big fan of the playstations (there just not for me) but the free network sevice does seem like a good turn on. microsoft so should be doing this :P

  • YOU ARE SOOO NOISY!!! IT'S YOU IDIOT WHO DOESN'T KNOW HOW TO LISTEN AND RESPONSE TO THE IVR THAT IS WHY YOU WERE NOT CONNECTED TO THE RIGHT DEPARTMENT... AMERICANS ARE JUST SIMPLY IDIOTS!! ALWAYS COMPLAINING EVEN THOSE SIMPLE THINGS!! YOU DON'T KNOW HOW TO THINK FIRST BEFORE CALLING CONTACT CENTERS!!!

  • well I have a ps3...

  • who even uses Microsoft Customer Service

  • @redLuigi11 people who own an xbox 0.o

  • Roblox.com is free :3

  • This is why if you have an XBOX 360 that you're better off buying the 12-MONTH GOLD CARDS from a video game retailer so that if you decide you don't want to be on XBOX LIVE anymore, then you don't have to go through what this guy did.

  • Woah woah woah hold up, the guy at customer support tells you reasons why PSN sucks? That is so sick its not even funny.

  • I have Xbox right now. And when I watched this video, he makes great points.

    I'm not really suprised Microsoft would do this kind of stuff. The thing is, I grew up on Playstation. And it has never let me down. Would I like to see Xbox do that? Heck no.

    Can it happen? Apparently with Microsoft customer service, anything can happen.

  • i kinda wanted both xbox and ps3 but i went for xbox instead. i dont find it that bad but i was wondering if you could tell me how ps3 is

  • your right about microsoft i called a couple of days ago and spent all day on hold just to spend an extra 3 hours listening to some asshole bitch at me about how they have no problems with hackers and how they're better well guess what i dont give a fuck people fuck around so they cant get killed on halo they fuck with your account and the company doesnt do shit abolut it they just say oh thats not our fault oh wait YEA IT IS

  • y is this a response to baby 0_0

  • @frezblade so people who watch that video see this in the video responses and maybe watch it

  • this is why I buy the cards with the codes, they're cheaper and simple :)

  • cool thanks 4 letting me no cuz i wanna cancel it now i no what to say :DD

  • try getting ahold of blizzard for wow

  • PS3 FTW

  • what's with wolverine on the background, are you gay?

  • @x386dj *faceplam*

  • This is why I love Sony. My PS3 broke down this past November, and I ended up having to call the tech support guys at Sony to see what could be done. I got a hold of someone very soon after the call started, and the girl I spoke with was really, really helpful. The only gripe I had with them was that they had to send me a new console when I sent it in for repairs, and even then I was only upset because I had lost all of my saves.

    And that is why I'm staying faithful to Sony.

  • umadbro? I canceled my xbox subscription a few days ago, online. Problem? It's also called online banking, faggot.

  • I love the bazooka+Microsoft building part xD

  • i gotta ps3 yesterday 

  • XDD Microsoft does suck -roflmaos-

  • The service in Australia is really good, EXCEPT if you don't have any warranty left with them, then you're useless to them..

  • a friend of mine had the same trouble. he literally spent five minutes getting asked if he was sure if he wanted to cancel his account. i'm sitting there laughing as the guy continuously tried to get my friend to keep his account.

  • Time Warner service sucks as well

  • xbox live is though the greatest social gaming network but it is to expenisve over time when it comes to payment. I have never ever used xbox live although i have a xbox i prefer to play on my alienware computer since it runs the same games that exsists on xbox and since i have steam i have the same multiplayer opportunities!

  • exactly, xbox=good for gaming PSN=good for DVD. nuff said.

  • @logan634roe xbox=good if you wanna spend your whole life savings on it PSN=good gaming, blue ray, controller is alot better, free internet... i think that about sums it up

  • Sorry that happened Repz. I've dealt with Microsoft customer service before. It's a joke. But a great rant as always!

  • THIS is why you buy pre-paid cards.

    Also, they call you sir or mam because they have to as a sign of courtesy. Im pretty sure they do this at nearly every company.

    And i've never had any issues with the phone support, but maybe its cuz I live in Canada. Who knows

  • i agree that their service sucks total ass... infact the only time i've been able to get a hold of them is when my friend was prank calling their support line on Skype... any other time i've rang them i've had nothing but bots asking me what i want and random music and when i got through on the prank call.. the person i spoke to had an accent i was unable to understand... sorry but the majority users are english... why have someone you are unable to understand if you are english....

  • most customer services suck, especially tech support... they charge 90 to 100 bucks just to fix one ring of death on the 360. -_-

    I recently discovered that theirs a store near my house that repaired my 360 for only 50 bucks and so far i have not gotten the red ring of death sense. Shows how well tech support fixes their own products. But none the less i dont have enough money for a ps3 yet...i just died alittle on the inside from just thinking about it. T.T

  • Couldn't agree more!

  • All that is needed to describe this is QQ.

  • sir... 5 people from microsoft saw you...

  • sir...

  • Dude, your pupils are huuge.

  • This is another reason why Macs are better than PCs. 10.5.8, man! Or in my case 10.4.11, as I can't update my system due a broken disc drive.

  • @Potter457 why 10.5? 10.6 has been out for ages now, and 10.7 is pretty close to being released.

  • @timothy22597 Because my disc drive is broken

  • @Potter457 Not "why haven't you upgraded to 10.6". I asked why you were espousing the virtues of Mac OS 10.5 when 10.6 is almost out of date.

  • Ever consider using apple technology and the p23 for gaming? You can use boot camp for windows games.

  • @Potter457 Ps3 I mean, and on top of that, I meant the Wii. Wii's awesome!

  • yeah i had my xbox 360 for 5 years and it never had any problems and the reason why if you get your xbox back and it breaks again is because its re furbished! just go to gamestop and trade it in for a new xbox and theyll transfer the data for you and I like HD DVD better than Blu Ray and im not a fanboy anyways Sega is better also I like all of the consoles some more than otheirs also I like xbox live better than PSN I just do its my own opinion PSN is laggier to me and its slower in my opinion

  • @optimusmikey what do you mean Segas better? Sega hasnt made a console since the 90s

  • @Zachthekingsfan technically its since 2001 and theyre still better

  • @optimusmikey ummm ok :P Sega makes games for all 3 systems but whatever

  • to me sony costumer service doesnt suck, momma called them and told the dude that my ps2 was dropped off the chest, and she told him it didnt work after it, he told her to send the ps2 there and they sent me a new one, now i got a ps3, havent had a problem with sony costumer service, i think u made a good choice

  • @themagiclover123 hmm you know when they send the ps2 back its not new its the same console but re furbished

  • why are your pupils dilated?

  • try calling as soon as the call centre opens (aprox 9:30AM) that usually works for me

  • Here's the Kicker

    You can cancel your Subscription online

    it's just very tricky

  • wolverine = best super hero EVARRR :D

  • sounds like a really rough experience

    I hate things that force you to cancel online. I started one of those "free for a few days" Big Brother Live Feeds and planned to cancel before the free period ended, and I made sure to look into the cancellation process before starting it. Normally, they'd force you to call them (in order to try to convince you to stay), but if you went to your online account and changed your country and language setting to something, you could cancel online. Weird.

  • deathstroke > deadpool

  • what are you going to do with all the xbox games?

  • I'm completely happy with playing Sims3 on the computer.. xDD 

  • JK about Deathstroke > Deadpool

  • Telstra also -.-'

  • I could care less about Microsoft Customer Service but I couldn't resist watching this :)

  • That was totally rude of him. Obviously you've thought about why you want to cancel your subscription, so who is he to tell you otherwise?

  • heheh $300+60=360

  • @hippiesharks123 ROFL LMAO

  • you know that the service sucks when you cant cancel your acount because they dont want to admit that psn is just as good or beter

  • once my psn was banned for no reason i emailed play station and it was fixed that day

  • Thats another reason why i buy a year subscription with pre-paid cards, But Xbox has its ups you can purchase microsoft points and if you can't find a game in your local gaming store you can just buy it online and download it + It lets you re-download if you decide to delete it but than you want the game back

  • yeh, i had a problem with my ps3, i emailed sony and told them my problem, in 30mins they replyed but it seemed like one of those atomatic replys, it said somthing along the lines of "we are looking into it" about 6 hours later they emailed me again with a list of things i could do, and the very first one worked =D

  • yes microsoft service suucks.. my mate had problems with his windos XP before.. caleld microsoft they said they would bring someone over to fix the computer in less than 3 days.. it took them 1 year

  • Nice Wolverine comics!

  • when they said that it had never been hacked i think they mean that xbox has never been hacked, but i have to admit, you make me want to move to playstation.

  • i get the idea about how bad there service is because i was left un-noticed for a week :@ then they finally answered but the prices arent so bad as £37 for a game is good ($60) then its about £60 which is the equivalent to $96.2 for a game on thi ps3 :O all you have to do is look at the convenience buy cheaper games and pay £40 a year or buy a heavily priced console that gives you free access to the internet and a blu-ray player but with dear games its something you cant win xbox or ps3?

  • what happend to "The Customer Is Always Right"?

  • all I can say is this...

    NICELY FUCKING SAID!

  • Apple needs to make a console.

  • Get your XBL account banned?

  • However much you sell your 360 for, tell me! I've been wanting to get a PS3 for awhile and my 360 is something that would need to go. I don't play it much anyway. This reminds me when my first 360 got the RRoD. Customer service said they would send me a box so I could send it in to be fixed.. and it never came. But I agree, the things I do like about the PS3 are the Blu Ray and free internet. Plus I believe personally that the exclusives are better than 360's.

  • Did you do "NCFCA" speech and debate?

  • Youre a dumb ass, I just canceled an alt account last week. It's in the options on the site. I guess it's complicated for some people lmao.

  • @gilz0rz Sorry no you cant cancel it VIA the website anymore. Would you like me to link you to several articles proving you cant?(including ones on xbox.com) I am a Xbox live ambassador i know what i am talking about, i can give you my gamer-tag and you can look me up if you wont. Trust me you cant cancel via the website

  • I look forward to seeing you on PSN <.<

  • it is their job to ask u whats wrong and make u reconsider but they always make u go through hell to cancel anything. but yes its ridiculous i had to yell at the credit card ppl after being nice to them for like a half an hour when they wouldnt cancel my fraud protection sigh. glad u got it canceled then rep

  • well said

  • Fuck Microsoft! 

  • When I talked to HP customer service, I had someone from asia and couldn't understand him at all. He transfered me twice and got to someone canadian.....30 mins later.

  • some people like their systems. for me, i like the 360. not because of the Xbox Live jive, but for Halo.

    i will admit, PS3 is a good system (and for those who own a 360, yeah, shut up). PS3 has without a doubt, really good games and BluRay, along with free online play

  • PC GAMER...you are awsome

  • I stay with xbox because all my friends have it and it has the party chat thing. 50 dollars a year isn't that bad for live. but i agree 100% about MS customer service and trust me sony customer service isn't that great either, when my ps3 broke I had to fight with them to let me send in my ps3 to get another one. I sent it in and they gave me the same on back fixed, the said I would get a new one but no just another way they want to save money. It was fixed but still....

  • @JAoMC My main reason i am switching to PSN is because they're doing cross-platform gaming with the PC :D

  • @MrRepzion Seriously...for what games?

    sorry for directly replying to your reply but just had a nerdgasm there :)

  • @chandru2446 Portal 2 has been confirmed for it, that's all I know. Basically steam users will be able to play with ps3 owners through cross-console gaming. to PC. Can't wait.

  • @MrRepzion WOOT

    hopefully they support more games in the future.

    add me on steam or PSN if you want i mostly play black ops and BC2

    Steam: chandru1234 PSN EXTREMESTARZ

    Thanks and keep up the good work man your vids are some of the best on youtube

  • @MrRepzion Now that, is why Sony wins......

  • @MrRepzion

    Metal Gear Solid 4 is all the reason you need to get a PS3. Trust me.

  • @MrRepzion I'm waiting for Minecraft to come to Steam. For now, I'll stick with my Garry's Mod. <3

  • You usually have to pay for subscriptions... minus YouTube of course, lol.

    Well, most of the games while being Windows Live Games, aren't made by Microsoft themselves, but Microsoft partners, etc. like EA Games, etc. so you are really paying those companies for the game(s), and of course the console is Microsoft's.

  • Don't blow up the building, it's not worth jail time.

    reliterate? haha.

    You mean reiterate...

  • Can't say I had any issues with Windows 7 itself, Vista on the other hand, that was just a fail, heck Windows 7 performs better on my machine than XP did.

  • Corporations are in it to make money, welcome to reality. haha.

  • No dislikes. awesome lol

  • They address you as Sir, because you are male, and at 19, you are a legal adult thereby you are a addressed as a sir, it's called manners and courtesy...

  • Many phone services, they don't allow you cancel, unless you pay an outrageous fee.

    I never have issues with XBOX, etc. I'm a PC gamer, and I don't usually subscribe to any premium stuff.

  • I've honestly never had any problems with Microsoft customer service, of course, not really had to call them for anything, except XP activation issues, which we got solved.

  • Ah........ customer service.... never a good story.

  • Love the ending (: "if they haven't cancled it..." ahahah

  • I love you! Will you marry me :D

  • It's all about money. That is why I deal with Nintendo and Nintendo Products only. Plus I like handheld products.

  • hey rep i live in the same state you do, can i help in destroying the Microsoft building?

  • My god, I recently bought an Xbox and I am not liking it. 1 thing they want is MONEY!!!!!!!!!!! You have to buy EVERYTHING!

  • SPEAK THE TRUTH HOMIE!!!!!!!!

  • You can cancel it online, douche.

  • @gilz0rz NO, you cannot. "Please be informed that by canceling your subscription, you will lose any remaining time on the service in addition to your gamer tag and game rankings. However, all cancellations, billing questions, inquiries, and account or subscription issues are being addressed through our phone support line. " quote from Oliver with Xbox Microsoft online services -- I sent them an email to make sure. Pwned, noob.

  • @MrRepzion Here I'll make it EASY for you. You go on the website, sign in. Click on Xbox/Accounts/Edit payment options, and you remove your credit card info. If thats too hard for you..then click Xbox/Accounts/Upgrade/Manage account, click on "on" next to Automatic Renewal. You hit "next"a couple of times then you switch the renewal to OFF. Hope that wasnt TOO hard for you buddy, don't hurt yourself. Game set and match. GG no RE, douche.

  • @gilz0rz You can't do that with MasterCard -- tried it :D

  • wait wait wait...all this happened while you were on the toilet?

  • @lilgrl213 Yes, lol. However, I did manage to do everything one handed, that's skillzzz.

  • 100 percent true dude... thats why PC owns :)...

  • its funny because its true.....

  • i just have an xbox just for games that its not for pc and ps2 and i don't care about online multiplayer -.-

  • Oh I hate when I call someone about something like a cell Phone and I have to wait 3 hours listing to the hold music.......its sucks.

  • Lol, I would have called that guy a baboon. I liked this video = )

  • Awwww why did you get rid of it? :(

  • Yeah I realized this a while back too... I gave my little bro my xbox a while back, and realized they wouldn't let me remove my credit card #. and cancel the subscription...  I had to wait until my card expired. He'll be surprised in June when it doesn't renew lol

  • What do I have to say,

    WHAT DID YOU EXPECT!?

  • @MrJoshiemoto I expected love, love is the answer. Lol

  • @MrRepzion XD Of course you did.

  • do u hate ur xbox?

  • lol ya

  • it hasin't bufferd yet his ssss are funny

  • wow the quality right now sucks

  • @MrLotrfreak Real fans watch in low processing quality ;) 

  • fourth!

  • Dell is worst!

  • @starz7744 I agree, don't even get me started on them!

  • @MrRepzion I had to wait 8hrs on my phone! Then they made me pay $89 since I did not have software warrenty THERE IS NO SUCH THING AS SOFTWARE Warrenty! I had hard drive warretny! so it should of been free! Also I was on hold for 1 hr!

  • why are you selling your xbox?!

  • third!

  • first!

    

Loading...
Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more