Comcast DNS Security (DNSSEC) Public Service Announcement

[gillismail]

I really don't want to thumbs up a Comcast video but I might... Thank you for taking one step forward for a change.

[chisomterry]

Nrc

[bbonta]

I have to change the dns on my laptop every time I leave my house and use internet somewhere else, it's extremely annoying

[civswank]

@bbonta why not use DHCP...............

[bbonta]

I have to change the dns every time I use Internet outside my house it's really an

[4thel0ve]

I hope comcast follows through with their promise that customers' preferences concerning "Comcast Domain Helper, which redirects you to a Comcast search page if you mistype a website address" -- will "continue to be honored..."

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*Above quotes are from Comcast's email to customers*

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I've had several issues with that redirect in the past, and NONE of the reps knew what I was talking about! One Comcast rep told me that the redirect "sounds like spyware."

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PLEASE train your reps!

[TheRaceforTech]

@4thel0ve You know you can log into your main comcast.net email address and turn if off. It's not a well known issue some most wouldn't know about it anyway. It has caused people to have issues with their VPN connections at times, but that's about it.

[4thel0ve]

@TheRaceforTech, thanks for your reply. :)

Yes, I know it's in the account, and I in fact disabled it from there on several different occasions.

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The problem was that I shouldn't *have* to disable it more than once. Additionally, it takes between 24 - 48 hours for the change to take place.

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Do you know, I had to tell the reps where to look in their own comcast accounts for the option. Even after they saw it, they didn't know what it was.

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Ergo the reason I said, "please train your reps."

[TheRaceforTech]

@4thel0ve I believe you probably had to tell their reps because it's not a common problem. I'm sure if it was an everyday occurrence they would have known a bit more about it. :)

[4thel0ve]

@4thel0ve, typo correction:

"Your service", (not 'you service')

[vsaroca]

Based on what I understood Comcast can only verify an address if it's registered.But non-registered sites would behave the same way as the ones that are verified. This is actually a little bit confusing, there should be a way for the user to make sure the site that's being visited was registered and is authentic.

[MrNDUDE16]

Thanks Comcast