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  • What an idiot and idiot system.

    I was just recently banned because 10 year old who called my "cock sucker" & "queer" in messages after I beat him in an NHL 12 match reported my account for having the word "bitch" in my profile.

    I was suspended for 24 hours. WOW GREAT SYSTEM VULCAN! Suspend the account with the word "bitch" him his profile because of a complaint filed by a user who called the suspendee prior to filing a... *ahem*... "cock sucking queer."

    YOU REALLY GOT THINGS RIGHT THIS TIME!

  • I got this video linked to me by someone in xbox support, fucking bastards trying to phish and social engineer accounts ya'll can go suck it.

  • PUT HIM IN OUR PLACE AND WATCH HOW FAST EVERYTHING CHANGES all these poeple have no idea what it's like to be banned for something as harmless as changing the color of your avatar. SO WHAT IF WE CHANGE THE COLOR OF OUR AVATAR. IF WE WANTED TO BRING DOWN THE NETWORK WE WOULDNT BE AS STUPID AS TO MAKE OURSELVES STAND OUT LIKE THAT....CHANGING THE COLOR OF AN AVATAR DOES NOT DESERVE A BAN!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!!!!!!!!!!!!!!1

  • thanks for banning me for no reason. i dont even play games. i watch netflix and you banned me for tampering? what could i have possibly done with netflix? watched too many movies?

  • yea laugh it up audience when people like us get banned for miner modification to pixel points and a character that does nothing... i modded my avatar and achievments 2 years ago.... havent done it since and they took away the gamerscore but my avatar was still blue.... sad microsoft... i had 150 hours+ in skyrim too i hope someone crashes microsofts servers like what happened to ps3 bill gates needs to wake up.

  • @sTeevYx1

    you modded. you got banned. simple.

  • @pkingoodog11 yet iv had mods for about 2years and i havent got banned :D lolz they suck.

  • WTFFFFFFF WHY YOU SEE GOOD VOTE ON HIM BUT BAAAAAD COMMENT!???

  • This vulcan system is garbage.The modders and infections are still polluting our gaming enviroment.There needs to be a swifter and harsher actions towards the hackers.Most hacks start here on youtube advertised.

  • Ladies and gentlemen meet bootblack, the most hated man on xbox live.

  • Not funny at all.

  • @joolzz44 Back when I accepted it when I created my account avatars didn't exist. Incidentally that's why I was banned.

  • @Joolzz42 I got banned for no reason

  • @Joolzz42 What I see here is that either

    1) They don't THINK they've done anything wrong, when they have.

    2) They didin't watch the vid and don't understand how the badly named system works.

    3) They get 1 and 2 but just like complaining.

    True. People don't get banned at times when they should. But there can't be an enforcer in every game ever so it comes down to players. And honestly how many people do you know other than yourself that would report instead of join in? It's tough. Deal with it.

  • @pkingoodog11 it says you were playing gears 3 today. do they record data even when you're banned?

  • ....And somebody can tell me why cod4 modern warfare and world at war are full of hacker,cheater in almost every match?

  • why do you make it seem as if xbox actually cares and reads complaints. I've never seen one person suspended who has sent me hate messages and i've filed. I find the complaint system useless and will refuse to believe these lies that a real person checks the complaints.

  • @paramedion I think that's because you can't get banned for hate mail alone. If you could, I'm pretty sure everyone would be banned right now.

  • @paramedion I don't think they ban somebody just because he send 1 hate message every 6 month,because if they do that then the service would be a ghost town but I believe they ban people who repeatedly sends hate message.

  • Very nice video, but after spending hunreds of thousands of dollars on xbl for three years I get banned for no reason. And no one can help me, very unfair.

  • @9000andOver Same boat man, it's getting kind of annoying

  • @9000andOver same boat as well

  • hey borris you done goofed you banned me for downloading rezzerection

  • if every complanit gets evaulated how come some guy with a moded gamertag gets away with it everytime. and another thing if microsoft have agents that make inpendent decisons surely they must get it wrong sometimes.

  • @NBKM16MONK Over the past few weeks they've banned thousands of consoles in error.

  • Lol. And yet you have still failed to act upon any of the complaints filed against me. :)

    Cheers guys, it's much appreciated.

  • + microsoft has corrupt agents that arnt doing their job

  • @havacRAZERR44 ask daddy for a new prepaid card and you will be playing again

  • @oOTheDudeOo ಠ_ಠ

  • they're not doing very good at it infact they r failings at it. soooooo many modders in gta 4 they need 2 do something about it

  • @havacRAZERR44

    the modders are rampant in fight night champion.......it's ridiculous

  • so, can i get an account suspension if i tea bag someone in battlefield???

  • What I would like is if your a gamer who has been playing for a very long time like 4+ years and you have no very problematic previous history of violation of Code of Conduct or Terms of Service is if you could get a temporary suspension and a warning rather that getting the BANHAMMER keeping you from playing until 9999 and possibly loosing a few thousand dollars in mere seconds. I posted this because my account was perma-banned, MOD3RN WAR3FARE3 for marketplace theft.

  • @wrothstarkiller uMad? Buy their content legitimately and don't download accounts off the internet to get free content.

  • Good video, but it really wasn't that funny, must be american humour or something haha.

  • This video could have been four minutes shorter = this video could have been four minutes better.

    @1rtwilson No, it's not American humor, it's just some Microsoft stooge putting on his "hey guys, we're cool just like you!" act. It makes me want to vomit.

  • "It is the wikipedia entry for Vulcan. The first line is the god of hindering or enabling fire. I thought that was pretty cool, so that's why it's called that." Yeah, it's real cool alright. It banned me and many others yesterday and this week for stuff we didn't do. E-mails saying "marketplace theft" was the issue is common among everyone I've talked to. MS lost my support and others' yesterday. I've put 4 years of my time & money into Xbox LIVE. Well, that ended as of yesterday for me & many.

  • also i tryed there foarm to check if i can thay wont even reply to me thay just delete my post and ingnore me wich is awsome cus thats means i did not do anything wrong to deserve to get suspeneded i need to talk to some one who isint just gona look at my profile and say oh hes a lier.. lets just ban him cus i seen him playing the new bo maps on his friends console. yep. its called Usb your profile you can take it anyware and use it on anyones console to play online split screen

  • lol theres more cussing in the games than the worst bio pssh

  • How does this guy got tats out the tat, earings, looks like a scary dude wtf, i get banned for nothing? pssh xbox

  • he say some funny stuff here and there and the audience is happy and everyone is laughing. but what was the point? did he tryed to explain that they can do as they like anytime? yes, ok. but where is the point he speaks of custom support, for example the ones who were banned for mistake? (oh sorry no mistakes in such a perfect system) maybe they could do something about the lagswitchers, but wait, no,..

    well go on riding unicorns while pissed user change to ps3

  • i got console banned and they wont even tell me why? i dont mod, to dumb or poor to, honestly. i think this is a crapy way of trying to get more money out of me. but, what can i do. nuffing.

  • I was banned for a day for saying F MW3 i was stating my mind but they just case the Like MW3

  • What if your just raping and a kid gets mad at you for doing good. You could get banned for that? I mean come on really?

  • I got one question my friend BAEST x CLUTCHz well Im BAEST x PAINz can you please tell me how is possible my friend got ban he was playing with me and a couple of friends and he suddenly got suspended can you please tell me why and he said it was his bio that he was selling stuff so can you please tell me???

  • I was also banned for no reason. The email said that I commited Marketplace theft. The only thing I did was the night before i was banned i added a Visa PrePaid Debit Gift Card to my account. Also i did not purchase anything with it. So Vulcan please take a look at my account once again and tell me what exactly that i did wrong.

  • Why was I banned for no reason?! Unicorns and ninjas won't give me my answer ;) just kidding, hopefully my issue is fixed

  • @v8americanpower1 WELL PLAYED SIR... WELL PLAYED

  • I very greatly love this. 100%

  • WTF? The S on the desk is the logo of Sheraton Safari, a hotel in Orlando, really epic.

  • @xbox360police I love you guys,this is why we pay for xboxlive,for equality,and quality entertainment. Keep up the good work.

  • I want a vulcan, I'd be getting paid every game I play of world at war, cod 4, and mw2 since it's filled with hackers and now infections people are automatically banned.

  • @TheGruberHof Since now anyone with infections will be automatically banned if you check the xbox live forums

  • There needs to be an option under File a Complaint for Stalking. Thanks for all the work you guys do behind the scenes and great humor on stage, loved it

  • @SuckMyWeinerFagChris good, now go buy yourself a ps3. leave us microsoft faithful alone.

  • First of all, modding is totally different than hacking, so don't call these people hackers. Most of them follow tutorials and use a simple UI to do their modding. The Vulcan is just a simple UI for the people deciding the bans. And it's only efficient to a certain point. Stand back and look at the structure of how Xbox and Xbox Live works and you won't get hit by bans. It's quite simple once you learn the loopholes.

  • I want that job....... Would love to play some W@W like that.

  • unban XxLostInPlacexX a.k.a the guy that bust boosters in games !!

  • I've noticed some of the hackers on CoD4 that I've been filing complaints on are disappearing. I don't think I've seen the same hacker more than once. Nice work, keep it up.

  • i didn't expect to watch the entire thing, but this was pretty interesting. Maybe i'll have less customers whining about how they were banned if ONLY they'd watch this damn video

  • and yet... i still get console banned even though i did absolutely nothing wrong...

  • @iWantToGuitar my account got banned till 31/12/9999 and i honestly did nothing -..-

  • Why do people think this guy works for Tech/Costomer Service? He's an XBLPET. He works for a company Microsoft hired to keep away rulebreakers and ban the ones already doing it.

  • @basketballsta35 hahha get banned

    you ruin xbox live

  • @SuckMyWeinerFagChris Reported your username to youtube as "inappropriate". I hope that teaches you a lesson.

  • you should play call of duty world at war. lots of hackers.

    Thx

  • Now if only the PS3 can implement such system.

    Their PSN enforcement is a joke.

  • I'm only watching this because I have nothing else to do while I wait for my ridiculous suspension to be reviewed.

  • Perhaps if Microsoft were to a) inform users appropriately and b) ensure their service is not compromised by those who are in fact hosting the servers you would be considered a relevant company in a few years time. But I fear, that as with all Microsoft ventures you will continue to alienate your customer base which is excellent for ensuring more people turn to other manufacturers in the future.

  • I'm sure it is an excellent way for Microsoft to rely on children to invalidate their accounts in an effort to get parents to pay out for an additional xbox live subscription, however in this case I'm afraid I do not appreciate the fact I would need to do this and will not be throwing more money at this company in future. It is an excellent way to lose a customer when the next generation consoles are released.

  • My letter to your 'enforcement' unicorns.

    I am informed that because he played on infection servers, this has resulted in a permanent ban. He is in fact a minor, 13 years of age. He was not made aware prior to the ban he was in fact acting against terms. When a company changes it's tos or conditions, it is usually a requirement to notify a user directly of these changes. Posting a sticky on a forum only relevant after a ban is not what I would consider appropriate or in fact useful.

  • @scoobyslayerful New rules state that if you're caught modding/using infections, it's an automatic perma-ban without warning. It diesn't matter if he was hosting the lobby(ies) or not, it's still against the rules. Make another account, and have the "minor" follow the terms of use this time.

  • @scoobyslayerful if he was playing world at war,then he shouldn't have been playing that game anyway,because it's rated 17,and you stated he is 13,double whammy.

  • he said damn he should be banned

  • Can I file a report on the XBOX Policy Enforcement team for banning me

  • This sickens me , i hate every thing the XBLPETs stand for

  • @game1hova I have plenty experience. Every job I've ever had is customer service. He's not a customer service rep, he works with the tech. Obviously an entry level employee in a store has to keep up with a certain code of conduct that can include no piercings, but he's not some guy doing customer service. He's a higher up in a non customer service position. And obviously that's not how the world works if a guy like him made it to that position.

  • @omegaxtrigun I'm sorry you feel that way. You must be a mirror image.

  • @game1hova Uh, no. I'm a pretty average looking, maybe a bit overweight guy. So no, it has nothing to do with personal similarity. It has everything to do with falsely thinking that tattoos or earrings make a person less suited to handle a job professionally.

  • @loscakes It's not bs. You got reported, he hasn't yet. They don't go looking for violators. They have to receive a complaint or happen to be playing at the office when they see a violator.

  • @omegaxtrigun I apologize because I didn't make it clear but myself as well as 2 other friends reported him and he still met no consequences. This has also happened when I've reported people for sending racist and vulgar messages to me. The only explanation that comes to mind is that they ignore reports from those who've been suspended before which I seriously hope is not the case.

  • @loscakes Who knows. Like they said they get a lot of complaints. I don't think they'd ignore you're complaint but having been suspended probably doesn't help, either. All you can do is not put any kind of crude humor in anything on your profile. Then you can't get suspended for the slightest thing.

  • @omegaxtrigun Yeah, after being suspended over nonsense twice, I don't risk it anymore. Mainly I was referring to their claim that all complaints are reviewed within 24 hours which does not seem to be the case at all.

  • @teh1337rang4 LOL NO! Because my post was weeks before yours and I just been so turned off by what was going on I stopped playing WAW. Believe me its heartbreaking because that was the best COD and still is MW2 wasn't into at all black ops is just boring and sounds like MW3 is going to be the cry baby game with weapons and perk changes

  • i wish someone invented a xbox live radar to show you if a moderator was in the game with you so you wouldnt get banned

  • i wanna become a xbox beta tester how do i join

  • What About All The Annoying Ppl 'Ruining' Cod4??

  • Covered in tattoos.. Nice earrings... Even better hair cut. Way to represent Microsoft professionally. God help us.

  • Crotch85 is an offensive username...

  • The enforcement program:

    "you were banned for Bio the tos states you are allowed to state you are gay lesbian or bisexual in your gamertag or profile so stop filing complaints on me"

  • What a tool...

  • I am tired of xbox's crap! They ban you for the stupidest reasons. Billion dollar company and they ban you for changing avatar color what a joke

  • @II3randon If you modded to do it, it's a ban. Don't mod, and they don't ban you. Not that hard.

  • I want that job. I would MURDER to do that job!!!

  • Boris have you been on World at war and MW2 lately? You can't play five games without some jerk with god mode hack running! lets ban the xbox being used not the account they all brag about having other accounts and they laugh at the idea of anything happening

  • Boris you Rock! Is there a way to tell if your complaint (s) are being ignored and not receiving any unicorn glitter? lol seriously!

  • This was better than PAX 2011 powerpoint presentation :)

  • Its quite amazing how advanced/commuted how Microsoft is.

  • Unicorn ninja! LOL SO RANDUMB XD

  • It would be much more efficient if they educated gamers on how to determine if a person is cheating. How are we supposed to tell if it was someone bridging host and standbying, or if XBL just did a horrible job selecting host. The host selection process is incredibly flawed and constantly produces poor host, causing lag and other shenanigans. How can they expect gamers to know when to properly file a complaint if they 1. aren't educating them and 2. refuse to improve the host selection process

  • I HAVE SPOKEN TO BOOTBLACK OVER THE PHONE!

  • that was the best slideshow ever....... of all time

  • nice arm tattoo

  • best sideshow ever

  • @dukeyman997 Can't control most of those, but the account thing, just don't give your e-mail and password. If you lose your account, that's your fault.

  • awesome, but the book of enforcement readings are more entertaining.

  • You should have it to were xbox live people cant hack other peoples profiles cause it is really starting to bother everyone!

  • I see what he did there.

  • A really informative video thanks for putting it up for us to watch.

  • who would report poonhunter thats funny

  • That was the most entertaining keynote I have ever witnessed. Hopefully Steve Jobs can emulate that kind of performance at his next event.

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