Angry Customer yells at Dell Rep

[omhyr21]

You know, not that I believe this angry customer was in line by yelling but he does have a point. Customer service is supposed to help people DIRECTLY to solve the problem and not ask us our email address and name and all that. It's actually ridiculous.

[Anglynn74]

the rep shouldnt have let it get that far, they should have told the guy if he kept yelling & being rude that the call would be ended....period. Don't give in to these pricks.

[Hopeful8811]

Excuse my rant, but Dell Customer Service (in India) is THE absolute WORST in the UNIVERSE! They don't know anything that's not on their script. Once I asked them to transfer me to someone in the U.S., and after being transferred to 5 different people, they finally told me that the U.S. tech service is "charge-only"! Unbelievable!! Can't even speak to someone in my own country without getting charged! Dell SUCKS, & they couldn't care less about their customers! That's all - tks for listening. ;)

[mdinmi0623]

For crying out loud. I would have hungup already! I don't understand why people think that yelling will get you anywhere. This customer service guy is my hero! He is so nice and calm. He should get an award.

[caceyhays1]

Just push and hold the power button...if the sytem still does not shut off...climb onto roof and throw off of house....

[BloodyRosesx]

Lmfao! My god this guy is a dumbass...How do I turn it off? SHUT IT DOWN! LOL.....This guy has mental and anger problems...He couldn't figure out how to hold down the power button for 10 seconds LMAO!

[TeamLLamaTV]

lol if I had only recorded a fraction of the customers ive had....its golden they get so pissed....Its too funny to watch or hear them go off.

[milotickz]

This guy has just proved that Dell is one of the most inferior companies the world has to deal with.

ROFLMAO!

[MrScreamQween]

This made me laugh but the rep was definitely fucking with him! Hahaha

[Animeprincessmaria]

it won't turn off, no matter how many times does it take, lol the dell people were wetting their paints

[sweetpeaches1]

LMAO it's wrong it shouldn't be funny but i think the rep is playing with him!! he did not need all that info, he was having fun with him

[luckyglasspig]

LOL... Typical computer problem.. the idiot sitting behind it.

[ctchampagne]

Yeah, the service rep could have just told him that from the beginning. Would have saved everyone a lot of time and emotion. Still, the customers behavior is completely uncalled for.

[imnotbad9]

@ctchampagne

they cant do that, its standard procedure for all tech reps to get their info so their support is justified.

[b00too]

i would have yelled out  "PULL THE FUCKING BATTERY OUT ASSHOLE!"

[BlueKewne]

also, this guy right here is a perfect example of why I couldn't do tech support.

I just couldn't deal with this kind of crap.

Dunno how tech support people put up with it.

[ItsJessieNotJesse]

@BlueKewne its easy just sit in ur damn chair and take it! itys better than handling ppl in person! just sayin

[BlueKewne]

If he wanted to turn it off and windows is screwed up, he could have just held down the power button for 4-5 seconds....that works on ANY machine.

[mormonjoe]

Christ I hate Dell.

[Great2bewhite]

i agree. just tell him how to shut it off. he can't help he is stuptid. But for fucks sake, why does he need an email address, a last name, a blood type, color of his 1st car, square footage of the house, and all that other horse shit. Just tell the idiot how to shut it off and move to the next dumbass.

[50zedy]

@Great2bewhite that guy still wasted their time, he obv didnt try turning it off from the power button or he wouldnt have had the problem.

[KViT31382]

lmao retard does not know how to turn off a laptop its not the reps fault

[mushilea]

I can understand this... to a degree.

I cancelled an order 2 months ago on the 23rd of March.

It still has not been refunded and every time I call they say - "Oh yes sir, it will be refunded in 3 days. It has been sent to our finance team. Call back in 3 days". I've called back 'in 3 days' about 8 times now...

All I get is some piddly Indian woman in a call centre half way across the world who can't do shit to help me nor wants to.

So in the mean time, i'm stuck with $1.8k out of my wallet

[Contra1971]

i used to fuck with people like this when i took inbound calls aswell...lol

[cookiecache2]

ahahahaha i like how the dude makes him go through all that bullshit to tell him to hold down the power button.

[yuteman78]

Remove the goawd dam battery idiot !!!

[bad21brav]

lolz.. man if you don't know how to turn off your computer.. don't use a computer next time you a**hole. use a TYPE WRITER(ops wait.. do you even know how to use a type writer??) that way you don't have to worry about turning off your type writer. wahahahaha... that's what happens when you buy a computer and you don't know how to use it.

[stipstap1983]

lol I wish they hadn't censored his phone number so I could've called him

[shortyg53]

That dude sounds alot like actor Burt Reynolds!

"JESUS CHRIST HOW DAYA TURN THIS F******ING THING OFF!!!!!" LMAO

[St1nac]

i would have hung up on him in the first 20 seconds. No joke. Thats what you get for buying a Dell.

[BoggeBoggesen]

still awesome

[BoggeBoggesen]

awesome

[BoggeBoggesen]

haha