CSU: ITIL v3 The RACI / ARCI model / chart

[myvideoforyou100]

Good Job, i fully Trained now for this Methode ... Thanks a Lot

[IsleBeeBach]

@myvideoforyou100 No worries - you're welcome :)

[srinivasb1979]

Thanks for clarifying the difference between Accountability and Responsibility!!

[IsleBeeBach]

@srinivasb1979 You're more than welcome :)

[suf123456]

Thanks alot for the hard job you have done to teach us ITIL, Also thanks so much for this English lesson! (before this lesson I thought that accountable and responsible had the same meaning ^_^)

[motaglay]

Amazing presentation! :)