@Lilicool09 If you are having an issue syncing your Wand, then yes, please follow these steps. If you continue to have issues, try unplugging the Wii for 30 seconds. If problems still persist, call us at 888.444.6956
@NykoTechnologies: yea, well, your support hours are during my work day and i will not be taking off just to fix the TWO (purchased at the same time) wands that won't synch. since the same exact problem exists for BOTH, it is obvious that it is your shitty merchandise that is the culprit. oh and i've told everyone on facebook, google +, reddit, etc not to buy your products.
@aggravatedmonkey please feel free to email us at customersupport(at)nyko.com and we can do our best to solve the issue with your current remotes, or if need be, replace them with new Wands. Each Wii only allows a certain number of new syncs, and since both remotes are giving you this issue, we think that might be the problem. Try unplugging your Wii for about 30 seconds, then plugging it back in. Let us know if that works. If not, please email us and we'll work with you to rectify the problem
Got a wand for Christmas. It seems the solid red light problem is not uncommon. Will you put solutions on the Nyko website? It should be under "troubleshooting" and "problem: fresh batteries are in the wand and the lights are solid red."
Called customer service several times and the number always gives a busy signal. With the repeated issues with not/loosing sync seems like it would be prudent to just post a video with the solution or tell customers to return the item if there isn't a solution. Its a waste of time for your customers and your company to have hundreds of calls to your customer service number. Just advise here please.
@the5stacys Sorry you are having continued issues with your Wand. Please make sure you are calling our Customer Support team between the hours of 9pm and 6pm PST. In addition, you can always email them through the customer support section of nyko.com
This controller won't sync at all. I am so happy I went all the way to the store to buy it tonight. I would rather have paid twice as much for the real thing than have to deal with returning this one. THIS THING IS JUNK AND IT DOESN'T WORK, DO NOT BUY!!!!
@mwells88 If you have any problems we encourage all of our customers to call our customer support department at 888.444.6956 and we'll be sure to walk you though any issues.
@filipinopridex44 If you're having a problem with a Nyko product, please contact our customer support department at 1.888.444.6956. We will be sure to rectify the situation in a timely manner and get you back up and gaming in no time!
every nyko device i've ever used has been terrible. Any gaming device has terrible response time and is only useful as the controller you give to your nephew cuz he's just gonna smash it into something anyway
@gundonwow The Wand still requires the Wii Motion Plus add-on to work with Wii Motion Plus games, just like the regular Nintendo Wii Remote. If you are looking for an all-in-one solution, you should try our Wand+ which is compatible with all Wii Motion Plus games with no additional dongles needed. If you have more questions give us a call at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST)
the problem that i have is that y wand wont even connect to the wii the only thing it does is turn on two light and remain solid and i thried sending a message to the nyko place and they wont right back
@MrJeanczant Why don you give our Customer Support department a call then. You can reach them at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST)
@TheNascarfan14 The instruction to sync the Wand or detailed in the video, if you are using our Charge Base IC then follow the same instructions, but instead of removing the battery back/battery use the Sync Tool that came with your Charge Base to hit the Sync Button on the back of the Wand. If you have any further questions, contact our customer support at 1.888.444.6956
This thing doesnt work at all...looses the connection any time you switch off the console and no use of these 4 steps bcoz i have tried so many times. i guess when you pay less this is what you can expect..
@topcatin Please contact our customer support at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP. It sounds like you might have a defective unit.
doesn't matter and it is toooo late. I bought a remote recently "NERF" and it works perfectly. To begin with we pay so much and a defective plastic shouldn't have ended up in the stores.
@CodeByam Sorry you are having a problem. Feel free to contact our customer support line at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP.
@CodeByam Sorry you are having a problem. Feel free to contact our customer support line at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP.
My Nyko Wii remote is old but still in good condition would these steps help ?
Lilicool09 3 weeks ago
@Lilicool09 If you are having an issue syncing your Wand, then yes, please follow these steps. If you continue to have issues, try unplugging the Wii for 30 seconds. If problems still persist, call us at 888.444.6956
NykoTechnologies 3 weeks ago
pieces of shit. you will not get anymore of my business.
aggravatedmonkey 1 month ago
@aggravatedmonkey If you are having an issue with the Nyko Wand please contact our customer support at 888.444.6956 and we'll rectify the situation.
NykoTechnologies 1 month ago
@NykoTechnologies: yea, well, your support hours are during my work day and i will not be taking off just to fix the TWO (purchased at the same time) wands that won't synch. since the same exact problem exists for BOTH, it is obvious that it is your shitty merchandise that is the culprit. oh and i've told everyone on facebook, google +, reddit, etc not to buy your products.
aggravatedmonkey 1 month ago
@aggravatedmonkey please feel free to email us at customersupport(at)nyko.com and we can do our best to solve the issue with your current remotes, or if need be, replace them with new Wands. Each Wii only allows a certain number of new syncs, and since both remotes are giving you this issue, we think that might be the problem. Try unplugging your Wii for about 30 seconds, then plugging it back in. Let us know if that works. If not, please email us and we'll work with you to rectify the problem
NykoTechnologies 1 month ago
These remotes dont work in homebrew. I found that out after buying it. Waste of money.
crkdvnm 2 months ago
Got a wand for Christmas. It seems the solid red light problem is not uncommon. Will you put solutions on the Nyko website? It should be under "troubleshooting" and "problem: fresh batteries are in the wand and the lights are solid red."
audioblogs12 2 months ago
I don't get it. I sync mine just fine.
Yade132 2 months ago
... but the freaking joystick part of the remote wont work. I am trying to play SMG2!!! Goddamit.
awesomelightning 3 months ago
Shane,
Called customer service several times and the number always gives a busy signal. With the repeated issues with not/loosing sync seems like it would be prudent to just post a video with the solution or tell customers to return the item if there isn't a solution. Its a waste of time for your customers and your company to have hundreds of calls to your customer service number. Just advise here please.
the5stacys 3 months ago
@the5stacys Sorry you are having continued issues with your Wand. Please make sure you are calling our Customer Support team between the hours of 9pm and 6pm PST. In addition, you can always email them through the customer support section of nyko.com
NykoTechnologies 3 months ago
This has been flagged as spam show
hey my wand have a problem with LED's can you Help ME Please????
thed2i 3 months ago
This controller won't sync at all. I am so happy I went all the way to the store to buy it tonight. I would rather have paid twice as much for the real thing than have to deal with returning this one. THIS THING IS JUNK AND IT DOESN'T WORK, DO NOT BUY!!!!
mwells88 5 months ago
@mwells88 If you have any problems we encourage all of our customers to call our customer support department at 888.444.6956 and we'll be sure to walk you though any issues.
NykoTechnologies 5 months ago
my nyko wand barely blinks its solid for 3 seconds when i press a button even when i tried syncing it it wont sync what can i do?
organizationtech 7 months ago
@organizationtech If you're still having problems after watching the video, try calling our customer support team at 888.444.6956
NykoTechnologies 7 months ago
You are a terrible company
the charging station works great but I just bought the Nyko Wand yesterday and worked fine for a day until it won't work the next day.
It worked for a few hours until it stopped connecting. The battery still full but the thing is that you need to check are defects BEFORE selling.
filipinopridex44 10 months ago
@filipinopridex44 If you're having a problem with a Nyko product, please contact our customer support department at 1.888.444.6956. We will be sure to rectify the situation in a timely manner and get you back up and gaming in no time!
NykoTechnologies 10 months ago
@NykoTechnologies
Oh, fuck off; stop being a robot
natpjohsnon 7 months ago
every nyko device i've ever used has been terrible. Any gaming device has terrible response time and is only useful as the controller you give to your nephew cuz he's just gonna smash it into something anyway
AndaleTheGreat 11 months ago
@AndaleTheGreat If you're having a problem with a Nyko product, please contact our customer support department at 1.888.444.6956
NykoTechnologies 11 months ago
im having a a problem i bought a nyko wand formy kids wii but when you load wii sports resort it says the wiimote is not a wii motion plus remote
gundonwow 1 year ago
@gundonwow The Wand still requires the Wii Motion Plus add-on to work with Wii Motion Plus games, just like the regular Nintendo Wii Remote. If you are looking for an all-in-one solution, you should try our Wand+ which is compatible with all Wii Motion Plus games with no additional dongles needed. If you have more questions give us a call at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST)
NykoTechnologies 1 year ago
the problem that i have is that y wand wont even connect to the wii the only thing it does is turn on two light and remain solid and i thried sending a message to the nyko place and they wont right back
MrJeanczant 1 year ago
@MrJeanczant Why don you give our Customer Support department a call then. You can reach them at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST)
NykoTechnologies 1 year ago
Thank you for the help !!! Youtube to the rescue agin!
zabercrombie24 1 year ago
i am using the charge station how do i sync the wand?
TheNascarfan14 1 year ago
@TheNascarfan14 The instruction to sync the Wand or detailed in the video, if you are using our Charge Base IC then follow the same instructions, but instead of removing the battery back/battery use the Sync Tool that came with your Charge Base to hit the Sync Button on the back of the Wand. If you have any further questions, contact our customer support at 1.888.444.6956
NykoTechnologies 1 year ago
This thing doesnt work at all...looses the connection any time you switch off the console and no use of these 4 steps bcoz i have tried so many times. i guess when you pay less this is what you can expect..
topcatin 1 year ago
@topcatin Please contact our customer support at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP. It sounds like you might have a defective unit.
NykoTechnologies 1 year ago
doesn't matter and it is toooo late. I bought a remote recently "NERF" and it works perfectly. To begin with we pay so much and a defective plastic shouldn't have ended up in the stores.
topcatin 7 months ago
Nyko sucks. My charging stations i bought from them nolonger works. I can't imagine their wiimote being much better
CodeByam 1 year ago
@CodeByam Sorry you are having a problem. Feel free to contact our customer support line at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP.
NykoTechnologies 1 year ago
@CodeByam Sorry you are having a problem. Feel free to contact our customer support line at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be sure to fix the issue for you ASAP.
NykoTechnologies 1 year ago
Mine just keeps blinking then turns right off.
LifeisMusic07 1 year ago
@LifeisMusic07 Please contact our customer support team at 1.888.444.6956
Hours: Monday-Friday, 9:00am - 6pm (PST) We'll be able to walk through any issues.
NykoTechnologies 1 year ago
@NykoTechnologies Nevermind, it was a issue with my Wii. I fixed it :). Thanks though for the info & trying to help though
LifeisMusic07 1 year ago
how do you sync it when you first buy it?
michiganblue27 1 year ago
@michiganblue27 The sync process is the same, just follow the instructions as shown in the video.
NykoTechnologies 1 year ago
i keep losing communicationn! SOOOOOOO frustrating!
Vanett77 1 year ago
@Vanett77 Try contacting our customer support at 1.888.444.6956 Hours: Monday-Friday, 9:00am - 6pm (PST)
NykoTechnologies 1 year ago
thanks sometimes it would not sync :)
PSZeroRoxas15 1 year ago
Yay shane!
solom1ej 2 years ago
Really cool ending!
Olehv94 2 years ago