NYC Blizzard: JetBlue Airline's Call Waiting 12/28/10

[Illuminatta]

Wait. You wanted to make reservations? Why didn't you just do it online?

NOT that that excuses the rude robotic call disconnect. :)

[smilingeyes25]

@Illuminatta lol no not for me

[Pmason718]

Are you suppose to be flying into NY or departing?

[smilingeyes25]

@Pmason718 not for me... but flying in

[Urgo6667]

you flying somewhere? coming to visit? We have snow here too though.

The reason they cut you off was probably the wait time would have been a VERY long time and they didn't want to foot the bill for the 800# call on hold.

[watermover8]

I had to call them at least 20 time on Monday until I spoke with a live person. When I finally got through, I had wait 35 minutes fir someone then 30 more minutes to talk to a supervisor. Overall they finally helped with a flight out of JFK on Tuesday 1/4/2011.

[craig87c]

JetBlue has probably lost me as a customer. They really can't handle snowstorms at all!