THANK U VERY MUCH U DONE SAVED MY LIFE HAHA PRECIATE IT HA I KNEW U HAD TO PRESS SUM TO RESTART IT CUZ U ALWAYS HAVE TO AT TIME BUT I DIDNT KNW IT WAS 3 I WAS PRESSING THE TWO VOLUME THINGS BUT PRECIATE IT MAN :)
@Rmoney4444 ya i found a way i believe.if your phone won't turn off just remove the battery in the back then put it back in while it's starting up just do what he does at 3.00 and it should reset everything to its factory settings.
this happened to me. had four phones now. royally pissed off! with the most recent phone i downloaded the most up to date software from htc's website, so it looks like no one can be arsed to fix the problem!
got damn it this video came in so handy thanks but i am ready to throw this damn phone across the wall. i have to much in this phone to lose it all and tmobile cant help this is pure bull$4!t.
My HTC actually locks up i have no code and it stayys on the lock screen ive did the hard reset like 10xs!... And NOTHING Aghh this is the 2nd time this daing phone does this!! >:(
i am beginning to totally pisss me up, i also had the same problem and as a result i lost every thing on my phone after performing hard reset POOR HTC HD2
WINDOW MOBILE PHONE HAS TOTALLY PISSED ME OFF, i also had the same problem and as a result i lost every thing on my phone after performing hard reset POOR HTC HD2
i called mutha fukin T-Moblie 6 times and the did shit i learned more here than there lesson learned never call tmobile for problems they r shit and wont do shit also when i call my phone it shuts down can u tell me that?
I HATE MY HTC HD2... WORST WINDOWS MOBILE PHONE EV00000RRR!!! AND FUCKING CUSTOMER SERVICE WON'T DO SHIT... THEY JUST TOLD ME THEY'RE HAVING A "FREE" UPGRADE TOMORROW 10/19/10 AND IT WILL FIX EVERYTHING... UGHHHHHHHHHHHHH!! IM SO FUCKING PISSED.. WIFJDIJFIDJSIOJADIFSJIWAJDFIOAJDSIOFJJFIASJDIOFJAS
I HAVE MY SCREENLOCK PASSWORD FOR 1 MONTH...AND LAST WEEK WHEN ITS LOW BATTERY..I CHARGED IT THEN I CANT OPEN IT BECAUSE THE SCREENLOCK DIDN'T ACCEPT ANYMORE...I SEARCH IN THE INTERNET AND IT SAYS THAT THERE WAS A THIRD PARTY THAT CHANGING IT...AND I ASK FOR HOW CAN I KNOW THE PASSWORD...
a man same thing is happening to me right now, but the bad thing is I've already taken out the battery like 4 times, do u know any other way I can fix this problem???
my phone just did this u have to realize that no 1 will know not to restart their phone if they dont c this video and they wont b lookin for it until this happens t them
this happened to me 2 and i was so pissed i had to hard reset but i want to know what does a soft reset does cause my phone is moving really slow and im thinking of putting android 2.2 on it any suggestions on what a soft reset does???
This happened to me 3 times. First, I had to hard reset. Second time, my dad somehow fixed it. Don't know how, but he did. Now it happened to me a third time! I hate when this happens!
This also happened me to day (hence, me looking up this video) I've only had my phone for 2 days! It was working fine just yesterday, but as I woke up and tried to unlock my phone it kept saying I had an 'incorrect" password and then when I kept trying it wouldn't even let me unlock and that window didn't even pop up anymore.
I'm very upset because I want to be able to lock my phone so if it were to be lost people would not be able to access my personal information. *SIGH*
Same thing happened to me the unlock button doesnt even seem to work. at first it told me i have a wrong password and then even that message stopped comming up
It freaking happened to me 2xs already.. and it happened to me again TODAY!!!!!!! and ive been using the same code for about a month now and next thing i know I the freakin phone wont take my passcode
the same thing happend to me . i hard reseted. . it was over .. i did the lock thing again .. turnd my phone off .. when i opened it it said that my pas was wrong again!"! how did u fix it?
@ragdollx666x I wonder. Is it the HTC hardware or the Microsoft OS. I think the OS is garbage. The hardware is similar to the EVO which runs android. I have my keyboard always type the wrong thing. My ipod does not have that problem. I think I might try Android on the HD2 and compare..
I am Partha from India. It is strange that I have never faced these situations here with my recently acquired HD2. Why is that? Do we have a different specification of device here? For one, it is not fixed to any specific service provider. I have to buy a SIM card from the service provider separately. Also, the lockscreen on my device does not need any code - there is just this slider button which needs to be slid either to the left or right. The screen unlocks. .
I got the same problem too and im still stuck with my samsung
mr408ci 3 days ago
THANKS DUDE THIS HELP ALOT
gammachromes 4 weeks ago
love it
princeorane 1 month ago
Wonderful.!!!!!!! You is a BOSS
Masetradamus 1 month ago
cant u find a code or somethin to unlock it there are loads :D
nerfhead1000 2 months ago
Thanx man :)
Dextrzrevolution 2 months ago
Do you loose all of your contacts by performong a reset??
jorge281511 3 months ago
heyyy i did that but then my phone just stayyed on a screen with 4 colors. red green blue and white. and it has some letters and numbers
axelz3124 3 months ago
it happend to just today
nazelislam12345 3 months ago
My HTC HD Mini Did The Same Thing, I Type My Password In, Click Unlock And Nofin Happens, Any Advice ?
MrNY35 3 months ago
wtf! my phone did it today it was working good then i got a txt and it wont unlock
kinamarru1 4 months ago
u saved my life dude! thank u so much!!!
ProSoundXD 4 months ago
i just set a code on my HTC HD2 and after 5min it didnt accept the code i entered. i cannot open it! PLEASE heLp?
bebotlenforlife 4 months ago
technology sux most of the time.
32ndegree 6 months ago
What if your volume buttons dont work either ?? HELP !
Jmaciasx3 6 months ago
yea!!!! you rock. i tired this and it workss!!!!!!! i was about to spend $100 dollar on this
thx i wish i can pay you
sigui215 8 months ago
This has been flagged as spam show
i am so pissed off about dat
jemmy16ify 8 months ago
Same thing happended to me hate this phone I got it taken away and never returned to me piece of defective poo
crystaljewel100 8 months ago
thanx..you...
47cust 9 months ago
thank uuuuuuuuuuuuu
shane7748 9 months ago
does this work on htc g2?
cholatucola 9 months ago
thank you sooooooo much!!!!!
alvel211 9 months ago
yes yes yes!!!!
alvel211 9 months ago
yes that happen to me omg that phone is wack am getting another phone am so tired of it!
bxkiller7 10 months ago
HTC Desire HD. Nuff said.
S1lentStr1ke 10 months ago
its the government watching you!!!! thats why it happened
lolas133 10 months ago
Must be a HTC HD problem because I have had my HTC Desire for over 6 months and nothing like this has happened to me so far.
SupaAmi 10 months ago
The Hd2 lock service "forgets" the pin code so you need to use Pocket shield or S2UL slide 2 unlock as your locking service.
JasonfromMinnesota 11 months ago
THANK U VERY MUCH U DONE SAVED MY LIFE HAHA PRECIATE IT HA I KNEW U HAD TO PRESS SUM TO RESTART IT CUZ U ALWAYS HAVE TO AT TIME BUT I DIDNT KNW IT WAS 3 I WAS PRESSING THE TWO VOLUME THINGS BUT PRECIATE IT MAN :)
tOpNoTcHcHicK91 11 months ago
This has been flagged as spam show
thank u so much 4 the hard reset i saved up 4 this phone only 2 be let down due 2 pro service thank u 4 posting
DARKANGEL88953 11 months ago
thank u so much 4 the hard reset i saved up 4 this phone only 2 be let down due 2 pro service thank u 4 posting
DARKANGEL88953 11 months ago
can i hard reset with the phone still on because it won't turn off O_O
lXxMasterShakexXl 11 months ago
@lXxMasterShakexXl yea mine wont either....did you ever find a way to fix??
Rmoney4444 4 months ago
@Rmoney4444 ya i found a way i believe.if your phone won't turn off just remove the battery in the back then put it back in while it's starting up just do what he does at 3.00 and it should reset everything to its factory settings.
lXxMasterShakexXl 4 months ago
@lXxMasterShakexXl okk ty
Rmoney4444 4 months ago
Windows phones => Fail.. i'm very disappointed about my HTC HD2 .. pure waste of money..
francisc229 11 months ago
i have this phone and it sucks !! i wish i could get my money back
tkbrahh02 1 year ago
This happens on all HTC WM6.5 phones !
THERE IS A WORKAROUND (to BYPASS THE LOCKSCREEN) WITHOUT THE HARD RESET but it's a non-public secret / service code.
HTC or Microsoft won't disclose it and so the function to protect users in fact makes them loose their data !!!
I saw a guy fixing locked out HD2. Here are the steps to do:
1. enter any numeric code multiple times until an alpha-numeric keyboard shows up with a note "enter a1b2c3 to proceed"
2. enter that secret code starting with *
WelcomeToPoland 1 year ago
this happened to me. had four phones now. royally pissed off! with the most recent phone i downloaded the most up to date software from htc's website, so it looks like no one can be arsed to fix the problem!
Thank you very much for your help!!!
MrRichies111 1 year ago
got damn it this video came in so handy thanks but i am ready to throw this damn phone across the wall. i have to much in this phone to lose it all and tmobile cant help this is pure bull$4!t.
macdemhos 1 year ago
yea i had 3 master resets b/c of this. i was told they r working on a software upgrade to fix this.... i was pissed so i got a evo with sprint
kryskrys08 1 year ago
my phone just has done this last night i'm out of my mind right now.i'm doing the steps to this video an will see if it works for me,THANK Q
biggtiny09 1 year ago
omg you helped me so much!!!! omg i was over here going nuts trying to fix my phone and i only had the stupid phone for a month! THANKS ALOT!
dnmzdnmz161 1 year ago
My HTC actually locks up i have no code and it stayys on the lock screen ive did the hard reset like 10xs!... And NOTHING Aghh this is the 2nd time this daing phone does this!! >:(
MelissaCryztal 1 year ago
YEP HAPPEN TO ME!!!!!!!! thanks for helping
SkiTz760 1 year ago
HELP!!!!!!!! IT WONT WORK HELP PLEASE!!!!!!!!!!!
TheRealSwiftBass 1 year ago
And When i first saw it i thought it was a great phone-.-..they made it sound like a good pphone to
xxMontes100xx 1 year ago
i am beginning to totally pisss me up, i also had the same problem and as a result i lost every thing on my phone after performing hard reset POOR HTC HD2
uodavid 1 year ago
no they cant do it over the phone, i tried that, i had to hard reset mine too
jbrwn07 1 year ago
WINDOW MOBILE PHONE HAS TOTALLY PISSED ME OFF, i also had the same problem and as a result i lost every thing on my phone after performing hard reset POOR HTC HD2
uodavid 1 year ago
i called mutha fukin T-Moblie 6 times and the did shit i learned more here than there lesson learned never call tmobile for problems they r shit and wont do shit also when i call my phone it shuts down can u tell me that?
Uli40oZ 1 year ago
it happened to mhe now i am pissedd .!
labanks09 1 year ago
I HATE MY HTC HD2... WORST WINDOWS MOBILE PHONE EV00000RRR!!! AND FUCKING CUSTOMER SERVICE WON'T DO SHIT... THEY JUST TOLD ME THEY'RE HAVING A "FREE" UPGRADE TOMORROW 10/19/10 AND IT WILL FIX EVERYTHING... UGHHHHHHHHHHHHH!! IM SO FUCKING PISSED.. WIFJDIJFIDJSIOJADIFSJIWAJDFIOAJDSIOFJJFIASJDIOFJAS
luigiboy85 1 year ago 4
i have the same problem right now
pastorgoof 1 year ago
problem solved BUY A IPHONE
machippy 1 year ago
PLEASE LOOK THIS WEB..
IN REPLY #15..IN THE PAGE 2...THATS ME...THATS MY PROBLEM...ABOUT THIS..PLEASE HELP ME:'(
palakolable 1 year ago
I HAVE MY SCREENLOCK PASSWORD FOR 1 MONTH...AND LAST WEEK WHEN ITS LOW BATTERY..I CHARGED IT THEN I CANT OPEN IT BECAUSE THE SCREENLOCK DIDN'T ACCEPT ANYMORE...I SEARCH IN THE INTERNET AND IT SAYS THAT THERE WAS A THIRD PARTY THAT CHANGING IT...AND I ASK FOR HOW CAN I KNOW THE PASSWORD...
palakolable 1 year ago
hate this phone
breonie 1 year ago
worst feeling ever, youtube can fix more than fn customer service bxtch ass #fuckTMOBILE
OGknox10 1 year ago
a man same thing is happening to me right now, but the bad thing is I've already taken out the battery like 4 times, do u know any other way I can fix this problem???
moechezzy 1 year ago
does the phone has to be on or off to the the reset?
aresone213 1 year ago
shit just happen to me n i cant even hard reset it. this is the worst phone i ever had wish i could get a blackberry again
CTBaller24 1 year ago
my phone just did this u have to realize that no 1 will know not to restart their phone if they dont c this video and they wont b lookin for it until this happens t them
mumoo1 1 year ago
I had to delete it all. but i had all my contacts on my pc so i guess it was okay but i couldnt sync it so i had to type them up one by one.
sleepydemon1990 1 year ago
it happened, & im am so royally pissed, just like many ppl.
sleepydemon1990 1 year ago
Hey this happened to me at work, pissed me off to man... said code was incorrect, im going to get a new phone, fk trying to doing a hard reset.
sigmofloyd 1 year ago
HTC HD2 Suxxx
lbshizzle 1 year ago
this happened to me 2 and i was so pissed i had to hard reset but i want to know what does a soft reset does cause my phone is moving really slow and im thinking of putting android 2.2 on it any suggestions on what a soft reset does???
SolidSnake013Duds 1 year ago
This happened to me 3 times. First, I had to hard reset. Second time, my dad somehow fixed it. Don't know how, but he did. Now it happened to me a third time! I hate when this happens!
tai936221 1 year ago
This also happened me to day (hence, me looking up this video) I've only had my phone for 2 days! It was working fine just yesterday, but as I woke up and tried to unlock my phone it kept saying I had an 'incorrect" password and then when I kept trying it wouldn't even let me unlock and that window didn't even pop up anymore.
I'm very upset because I want to be able to lock my phone so if it were to be lost people would not be able to access my personal information. *SIGH*
Theory0ne 1 year ago
Same thing happened to me the unlock button doesnt even seem to work. at first it told me i have a wrong password and then even that message stopped comming up
HappyPunjabi1 1 year ago
It freaking happened to me 2xs already.. and it happened to me again TODAY!!!!!!! and ive been using the same code for about a month now and next thing i know I the freakin phone wont take my passcode
eyemful 1 year ago
Same thing happend to me on my tilt2
pgdrz41 1 year ago
this is tha second time this happend to my phone...i hate it i think i mite go bak to the iphone
drewdwn87 1 year ago
this just happened to me today and I dont want to hard reset my phone but I guess I have to.....this fucking sucks
DayeBoy 1 year ago
the same think just happen to me and i had no choise but to hard reset this sucks that for u help coz i was runing out of options
papadiko 1 year ago
my phone freezes at the stick together motto i need help! it worked fine yesterday happened last night
theaznboy44 1 year ago
assume..holding on with tmobile for about an hour with not reaching a real person.. thanks for the help.
fm7724 1 year ago
the same thing happend to me . i hard reseted. . it was over .. i did the lock thing again .. turnd my phone off .. when i opened it it said that my pas was wrong again!"! how did u fix it?
blekdregen 1 year ago
just had the same thing happen today...so far I think these phones are garbage...I dont think they lived up to all the hype.
ragdollx666x 1 year ago 4
@ragdollx666x I wonder. Is it the HTC hardware or the Microsoft OS. I think the OS is garbage. The hardware is similar to the EVO which runs android. I have my keyboard always type the wrong thing. My ipod does not have that problem. I think I might try Android on the HD2 and compare..
jykazu 1 year ago
@jykazu yeah man idk I havent had this phone long and I hate it..its trash
ragdollx666x 1 year ago
@ragdollx666x
I am Partha from India. It is strange that I have never faced these situations here with my recently acquired HD2. Why is that? Do we have a different specification of device here? For one, it is not fixed to any specific service provider. I have to buy a SIM card from the service provider separately. Also, the lockscreen on my device does not need any code - there is just this slider button which needs to be slid either to the left or right. The screen unlocks. .
jettubeprc 11 months ago
That just happened to me in class after finals were over! Out of nowhere. I got a text from a friend and i couldnt unlock it. -.-
ALECxHype 1 year ago
fuck. mine does that too
ipodyeti 1 year ago
i could not believe that ish happened i wish i would have youtubed your vid beforehand, thanks for tips
captainkrillz 1 year ago
heyy we have the same case!!! :)
williamlai31518 1 year ago
thanks for the advice..
my phone had that problem
franciscome1 1 year ago
lol @ having to enter captcha :D... Windows Sucks!!
jocreative 1 year ago