the video looks pretty fancy but dont get your hopes up the sent me my £160 processor in absolutely no padding guess the machine ran out and the lazy bugger minding it couldn't be arsed to add more
in my experience this is utter rubbish, i tried to contact them through their comments area on site they needed chasing 3 times before i got any reply and an further 2 times before any kind of acceptable response was forthcoming. i then had to chase repeatedly by phone and email and received absolutely 0 help only to be informed today via email they have decided their not giving me any money back because the shipper says so thank you very much.
On my personal blog Dutch speaking readers can find some comments on the aftersalesservices. (A link could not be placed here, so link perhaps by my profile) or Look for: "Er zijn er die Liever lastige klanten hebben dan gelukkige" "Hoe omgaan met de klant" or "Pixmania onwaardig webverkoper" = "Uiteindelijk mag er gezegd worden dat Pixmania dan toch tot de zinnen is gekomen om haar klant te benaderen om tot een goede oplossing te komen." A good solution has been found.
Pixmania could come to a first-class after sales department if in the packet is automatically a return voucher included so that they also take care that those customers who can not print electronic messages shall be able to send the damaged or not satisfying product back to Pixmania. This could save a lot of misunderstandings and a lot of administration work because of lots of letters going to and fro.
the video looks pretty fancy but dont get your hopes up the sent me my £160 processor in absolutely no padding guess the machine ran out and the lazy bugger minding it couldn't be arsed to add more
asssassassa 2 months ago
in my experience this is utter rubbish, i tried to contact them through their comments area on site they needed chasing 3 times before i got any reply and an further 2 times before any kind of acceptable response was forthcoming. i then had to chase repeatedly by phone and email and received absolutely 0 help only to be informed today via email they have decided their not giving me any money back because the shipper says so thank you very much.
asssassassa 2 months ago
On my personal blog Dutch speaking readers can find some comments on the aftersalesservices. (A link could not be placed here, so link perhaps by my profile) or Look for: "Er zijn er die Liever lastige klanten hebben dan gelukkige" "Hoe omgaan met de klant" or "Pixmania onwaardig webverkoper" = "Uiteindelijk mag er gezegd worden dat Pixmania dan toch tot de zinnen is gekomen om haar klant te benaderen om tot een goede oplossing te komen." A good solution has been found.
marcusampe 11 months ago
Pixmania could come to a first-class after sales department if in the packet is automatically a return voucher included so that they also take care that those customers who can not print electronic messages shall be able to send the damaged or not satisfying product back to Pixmania. This could save a lot of misunderstandings and a lot of administration work because of lots of letters going to and fro.
marcusampe 11 months ago