Lahey Clinic Customer Service? Lahey Clinic Patient Care?

[SJG7590]

I like Lahey Clinic but this place is too big which causes them not give a shit about you. I had this problem where I was billed for the wrong services rendered by the physician and apparently he put in the wrong code. Finally, I called and said I want to speak with the doctor directly so I can resolve the problem with him directly. Finally the called me back and said we're sorry you're right we screwed up. Bunch of brainless idiots work in billing at this hospital.

[LifeAtLahey]

My name is Pam and I work at Lahey Clinic. I'm so sorry to learn about your frustrating experience. I just private messaged you on YouTube with my direct phone number and email. Please contact me when you get a chance so that we can learn more about improving our systems and (hopefully) prevent this from happening in the future. Thank you! Pam