We recently visited Sandals Emerald Bay for our honeymoon. On our last day, hundreds of dollars were stolen from my wife's purse while she was showering at the Red Lane Spa. Unfortunately since reporting this to them, Sandals Emerald Bay employees have lied to us, been very passive aggressive in both emails and on the phone, been unresponsive, and generally treated us like they could not care less about us. Bad way to end a honeymoon. The full story is at bit.lySandalsSucks
@mpitre0629 We did not need to leave for our flight until ~3pm, but Sandals required that we check out before noon. They commonly offer that people use the spa showers in cases like this, so we checked out, relaxed by the pool and beach, and then went to the spa to get cleaned up before leaving. As a result, my wife was carrying our money in her purse unfortunately. The resort is nice, but the staff and management just treated us very poorly sadly.
We recently visited Sandals Emerald Bay for our honeymoon. On our last day, hundreds of dollars were stolen from my wife's purse while she was showering at the Red Lane Spa. Unfortunately since reporting this to them, Sandals Emerald Bay employees have lied to us, been very passive aggressive in both emails and on the phone, been unresponsive, and generally treated us like they could not care less about us. Bad way to end a honeymoon. The full story is at bit.lySandalsSucks
ericpratum 1 year ago
@ericpratum "why wasn't your money in your room safe?"
mpitre0629 8 months ago
@mpitre0629 We did not need to leave for our flight until ~3pm, but Sandals required that we check out before noon. They commonly offer that people use the spa showers in cases like this, so we checked out, relaxed by the pool and beach, and then went to the spa to get cleaned up before leaving. As a result, my wife was carrying our money in her purse unfortunately. The resort is nice, but the staff and management just treated us very poorly sadly.
ericpratum 8 months ago