Unlocking your BlackBerry handset from Vodafone UK

[guluska]

Hi

I`ve done the same way as it was in the email,watched the video as well but its still not working!!!I took the bettery out and then back but nothing.Its still showing involid sim card.I have a Curve 9300(i think) Please write to me what to do as i can t call you up because i am out of the country.

Thanks

[VODAFONEUK]

Hi @guluska,

I am sorry to hear that it's not working for you. It may be worth checking that you have the right NUC code for the handset. You can request it here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Also, make sure you turn off all connections first.

Thanks,

Heidi

[bucka666]

Hi, I brought a blackberry 9800 from ebay and when i go to put in the mep2 code it states "0" attempts, I have read on the internet that this is now hard locked to vodaphone, can someone let me know how to get this re-set so I can unlock the phone.

[VODAFONEUK]

Hi @bucka666,

Unfortunately only the original owner of the phone can have it unlocked. If it's purchased already locked, you will have to contact the seller to help with this.

Thanks,

Heidi

[MRKINGHENRY7TH]

Does any one know tthw code for IRELAND?

[VODAFONEUK]

Hi @MRKINGHENRY7TH,

The NUC code will be the same as it relates to the IMEI of the handset. You can request the code here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Thanks,

Heidi

[MRKINGHENRY7TH]

@VODAFONEUK Its just a test page



[VODAFONEUK]

Hi @MRKINGHENRY7TH,

Apologies, the page is here campaigns.vodafone.co.uk/Unloc­kCodeRequestForm/.

Thanks,

Heidi

[MRKINGHENRY7TH]

@VODAFONEUK I live in Ireland not the Uk

[aferg01]

I've got my code off you, but can't bring up the MEPD screen on my 8520.

Please help.

[VODAFONEUK]

Hi @aferg01,

Did you turn off all connections before following this? When you are in the SIM menu, try holding the shift key when typing MEPD.

Thanks,

Heidi

[copperbeast]

hello there how do i get this code is it free ?

[VODAFONEUK]

Hi @copperbeast,

If you are on contract this is free of charge. On a PAYG phone it's a one off payment of £19.99. To get an unlocking code, visit our website under the 'support' section and search for NUC request. It will then bring up an online form to complete.

Thanks,

Heidi

[VODAFONEUK]

Hi @RachelEaax,

Thanks for letting us know that you are having trouble getting past the mep2 screen. Could you please let me know which model BlackBerry you are trying to unlock and I will help you further?

Thanks,

Espi

Web Relations Team

Vodafone UK

[RachelEaax]

everything is fine, untill i type in mep2, nothing happens.. ive got my codes but when i type in mep2 nothing pops up?!