Added: 1 year ago
From: realinternetvideo
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  • never ever go dk for a bike after sales customer service is disgusting

  • Russ Clay ! Great Bloke in a great company. Never has he failed to find time to help with any queries. To reply to patrickcbf Service dept appeared scruffy and unwelcoming. Great comment DK tart it up and put the bill on him next time he depends on your services. Tosser ! Hope his bike is serviced as well in his super dooper work shop further away from home. Russ keep up the great work!

  • good shop and good bikes but omg the most in polite people you can meet !!!

  • dk said they get me givi rack so i payed for it . never phone me to say could not get one then said no ones got one so went on ebay and got one there delived in 2 days not customer freindly

  • "Nice" video.

    Personal experince of DK: Impossible to get through to part department on the phone so my spend went elsewhere.

    Kawasaki salesman was very helpful and informative,

    Suzuki salesman appeared to be lacking in product knowledge

    Service department appears scruffy and unwelcoming. A personlal enquiry did not make me feel that DK would be that interested in my bike so it is serviced elsehwere, further from home.

    Hope you dont mind honest comments

  • if i lived a bit closer, it would be a place of a first call :)

  • I've bought spares from DK, they are excellent people and you cant beat their prices.

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