On november 04 - 2010 I received my KIDFIX Lilly 2010 car seat bought by Oclio.com and I supposed one isofix was broken.

I wrote to service DE at Britax to have confirmation about this suspected fault and I got an automatic email with subject: out of office reply.

So I wrote to service EU at britax com and no one has replied yet.

For further OCLIO, the reseller, did not replied back to my email, fax and calls.

With regards,

Fabrizio Di Meo