Verizon Customer Service Sucks XV6900

[madamerotten]

Every aspect of Verizon sucks, not just their cellular customer support. Perhaps the worst company I ever dealt with.

[shod3]

AT&T sucks even more...

[superdoggy1253]

Verizon sucks hate them so much that's why I have AT&T rethink possible!

[Avatarblackwolf]

@superdoggy1253

Go with a no contract phone. no headaches

[tsin002]

Verizon is horrible!! F them... Never getting another things form them..

[PapaJay224]

if you have 3 defects, than it isnt the phone, its you! Sorry about your luck..The catastrophic impossibility of an issue reoccurring 3 times on a different device is USER ERROR!

[Vintaje]

I have to agree with you. Verizon customer service is inept at best; not to mention the multiple call transfers. My service in Japan was waaaaaaaaaaaaaaaaaaaaaaaaaaaay better(as all others in Japan) with less.

[alwaysopen]

Have you bounced it off the forehead of an employee as of yet?

That would get some attention.

[blackcrime1]

lol wel done

[CandyWhore88]

Put simply, Verizon's phones break all the time. You know it, I know it, everyone knows it. As for the poor service, I disagree. I don't know where you went or who you talked to, but I never have a problem. And when my phone has died in the past, Verizon has replaced it free of charge. My friend got a replacement for hers also, though she had to pay $20. Hmmm $20 versus near $100 or more for a new one.

[hatfisc]

It's the insurance that you bought when you got the phone. All providers offer it. You've been paying for it every month.

[rhinst24]

verizon doesn't make the phones read phone review before you buy phones, They are correct most of the time, espically what others say

[khadaji91]

i kinda have to say verizon rock. i left verizon bad mistake went to t-moble man i can be out side in open fucking area and get no service while with verizon i can be 569 feet under ground and get fucking signle. i think its you that is breaking the phone from ur ugly ass face.

[suzukixi]

Actually. Verizons coverage is dull to say the least. It's just Tmoble completly sucks.

If you didn't realize this yet. Verizon bought alltel. Now all alltel phones have just recently stopped picking up verizon signals. No warning at all.

Now they replace the phone with new verizon phones. BUT GUESS WHAT. THEY DONT GET A SIGNAL EITHER. Call support. You have to bring it in so they can put a hybrid PRL in it. Why? BECAUSE THEY SUCK!!!

[sir2545]

Here's your problem, your a moron for buying a phone with Windows mobile on it.

[flyfritoSS]

Jump off a cliff tool bag.

[arsimckhoi]

your resolution? get a different phone

[jrfarve]

Stop doin dumb shit with it, I don't even have verizon and I can tell the problem is you!! Simple ass

[MadManager55]

Verizon's Coverage rules all. There phones are getting better every couple months and if anything is defective, it's you. Sorry :(

[iamrockstarmike]

to imcaesarsmom... i know how to work the phone. its not too advanced for me. the fact that it had flaws in it was the problem, not my lack of technology know-how.

to pepito... they are the ones who said if there is a problem with the phone bring it to us. it is the manufacturers warranty that verizon honnors. i pay them for the phone, not htc.

[556sportsfan1]

go verizon at&t sucks

[imcaesarsmom]

I just think you got a phone that's too advanced for you, which is the problem with most people! If at first you can't use a phone . . . and after a third time . . . you need a less advanced device.

[skot66]

verizon is ass

[pepitolives09]

I love how you blame the short comings of your, as you stated and know the manufacturer, HTC Touch is malfunctioning... so you know that VZW does not infact make phones or PDAs or blackberries... yet you want to blame VZW customer support for your device malfunctioning...

VZW just provides the signal with which you can talk, email or sms.... I'm sure there are people on ATT that have had the same trouble with their version of the Touch... maybe you can meet up with them and cry it all out...

[nfj81]

this guy pepito works for verizon. check out his profile. He spends hours finding anything negative on verizon and then defends them. LOL pathetic

[pepitolives09]

So its pathetic to defend a company... but trashing them is a-ok? Did I make a video to defend this company? Or did I take a few minutes to type something up...

The fact remains... you want to piss and moan about the service, that's the provider... want to piss and moan about the phones... every provider uses the same phones from the same companies... just slight differences... you could have the same phone experience with any cell providers...

[beestube76]

I love how verizon sales there Broadband wireless, They even have commercials now talking about how fast youtube Video's Upload, What they don't tell you until after you've signed your two year contract is that you have 2gb broadband bandwidth Limit per month, so after 2-3 days of watching youtube Video's you'll get capped down to 250KBS But they still sale the service as " Unlimited Broadband" Yeah Verizon sucks!

[pepitolives09]

Hey slick... every wireless company has a cap on their Mobile Broadband... even the ones that say "Unlimited" and even now ATT, Sprint and T-Mobile all have the same 5 GB limit as VZW...

Maybe you should try getting a job rather than sitting around watching youtube videos for 2-3 days...

[beestube76]

Pepito you're Scum! No verizon reps tell you about a bandwidth Limit, fact is when i signed on with verizon two years ago I was told that it was Unlimited High speed, not Unlimited access with a highspeed bandwidth limit, Fact is they are still selling this service as Unlimited Broadband, And now that they have over sold there available bandwidth they expect there costumers to pay for there greed, and You're really defending these companies Exploiting and Lying to there Customers? You are Scum!

[beestube76]

And by the Way, I'm a Hard rock miner in the California Sierras , You couldn't Handle my job Girl!

[Jackmiles2006]

Everytime i have called them, they give me AWESOME support. They always treat me with respect, and honesty.

[staceje003]

You are a dumb ass. Your the people that we make fun of for being such a retard. Im glad you dont have vzw Anymore:)

[jon204]

yep i have t-mobile free ringtons yahhhhhhhhhhhhhhhh :) trew bluetooth

[pepitolives09]

I am on VZW network and I have free ringtones as well.... but I bet I get service in a TON more places than you... yahhhhhhh on that...

[jon204]

nope your wrong verzion cant leave the country so haaaaaa i have a sim card in my phone tmoble is global i can take my phone too swizzerland if i wanted too

[pepitolives09]

Hey dippy I have the Blackberry Tour... I have a sim card as well... so I can take my phone globally... besides wtf do I care if you can leave the country... I still have better service where I live... haaaa that numbnuts.

[jon204]

numbnuts?? numbnuts you must be under 18 of age you know why blackberry have sim cards its because blackberry is global plus you phone is locked to work on verizon only my phone is the my touch i had behold and blackberry 8900 ihad 5 bars in my basement and 5 bars on the lower level of the college i go to

[pepitolives09]

I have 5 bars everywhere I go...

I'm fine with my blackberry working on VZW... because I am sure I have better service in almost everywhere in the US than you... and yes numbnuts... it is a term for someone who is not very bright... I.E. You, numbnuts,,,

[jon204]

be glad it just you comment my comment and i had verizon for 3 years then 2 years ago swith to tmoble cause all the blutooh fetuesr were lock down dun,ftp,opp,seral port, and i need these feturs so i when to tmoble and the sim card is a good thing if the phone breaks just put it in a unlocked phone

[rev3800]

DUDE..how ironic. I had that same fuking lame ass phone since it came out in April 08 to Jan 09, and it did the SAME EXACT THING. VERIZON gave me the run around and never fixed my issue. Also it will constantly freeze, and overheat. They replaced the phone 2x after I gave up. Soon after i told Verizon to kiss my ass and i dropped them. Yes i had to pay the earlier $125 term. fee, but now im with AT&T with a iphone, and had NO major problems since. Best bet to replace phone or go somewhere else.

[leighton8004]

it's not their fault you bought the most retarded phone ever made. That phone is the biggest turd ever made

[dontej2009]

cant u see verizon just fucking sucks it dont matter what phone they got verizon just flat out sucks ass  t-mobile is better

[pepitolives09]

HAAAA Right... T-mobile is better how? Smaller network... less places that have signal... almost all companies have the same phones, dip... the one exception being ATT and the IPhone... so you can have the same problems on ANY network if you just happen to get a bad phone...

[ivcdawg]

I agree with the four comments below me.  Verizon doesn't make the phones, HTC does. Call them. And yes, stop whining. Geez.

[CaliforniaGirlsRock1]

And your a dumbass who had to make a video about it?? Verizon Wireless doesn't make the phones you idiot. And all the hits your getting are probably Verizon employees. Thank you for showing your level of inteliigence.

[gmoney6864]

your the one who picked out a shitty phone you pussy, this is why I hate when people like you come into my store bitching about how this is your third phone, no one cares!

[Roguemember]

Then file a warranty exchange you big baby.

[whitegirlsduh]

vzw empl if its ur 3rd phne maybe u should ask urself what the hell r u doing to the phne!

[600daRRen]

jesus doesnt love you.

[flimdude28]

faggot

[envi75]

who the fuck uses verizon anymore

comcast is the way to go

[philosophybum]

ha ha you are a fucking crybaby. If your phone was still w/i it's 12 mo warranty, they'd have given you a FREE same model replacement for that shit. Or flashed your software. Either way it would've been fixed. And if you don't consider that solving the problem and think you deserve a brand new mode right out of the box for your trouble, then you're unreasonable. Good luck finding ANY wireless carrier that will do that "rock star".

[marcoantonio078]

BOO HOO HOO. awe the wee babies phone not working awe no cry. Please mike, no cry.

[marcoantonio078]

You are pathetic the fact you have had three phones of them tells me they have been pretty patient with you. You keep saying "diagnosed" the problem perhaps if you actually asked them for a diagnosis and then asked them to act on that diagnosis ie fix it you may get somewhere. One of the most pathetic vids i have ever seen get the fuck over it.

[transversestudios]

get the fuck over it. Your third phone from verizon that failed.... your pretty stupid. The definition of insanity is repeating the same thing, expecting different results. SWITCH YOUR FUCKING SERVICE ASS HOLE. ITS NOT THEIR FAULT. THEY DONT MAKE THE PHONES. THEY DONT LIVE TO SERVE YOU. THEY HAVE MILLIONS OF CUSTOMERS.

[saiofe]

yes u r right man i had the same problem , and the problem is because of the software , mow they solved it by downloading a new software from verizon to your phon and everything gonna be good trust me i tried it and it's cool now

[Evaahya]

verizon does suck

[iamrockstarmike]

and it was bad experience with their fios people and many bad experiences between many different phones and billing issues. rarely even a decent experience

[koolaidnum1]

do you like you xv6900

[iamrockstarmike]

it was legit 10 hours between a few days... the last time was a solid 3 hours straight... the day before was 2... and the week before that was 5 hours spread over 3 calls

[600daRRen]

he's not even AZN. ALSO, just cause u had a bad experience with custom service doesn't mean all verizon customer service sucks. SUCKS FOR YOU THOUGH!!! ALSO, don't even exaggerate on 10 hours of talking on the phone.. that BS

[newyan]

what the fuck does that have to mean? It wasn't even funny. "He's not even Azn?" Where does that come from? Go fuck yourself or message me your address bitch

[morningjerkoff]

you look really high

xoxo kisses

[frankfifty1]

haha yeah verizon does suck... is spent 4 hours on the phone with them trying to get hd on my new tv. What does this herb owe u since he lost the bet?

[xrinarmstour]

AZNs r hawt

[imafriendofdanw]

hahahahahahaha god verizon really has a super tight death grip on your balls right now