AlertPay - A comprehensive all-in-one solution for your payment needs

[aklertroin]

I cant verify my account i have two credit cards both i cant verify . What should i do? to create a new acount or....?

[threesim]

AlertPay is rubbish you cant find anywhere that accepts AlertPay :(

[genielink786]

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[alertpay100]

@genielink786 refill your cellphone account with Alertpay

[ailton3116]

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[shillaily]

I call BS. Either the e-mail is fake, or your story is. Not sure of your motivation, but you are 100% incorrect. They never have and I doubt they will EVER let a person in India handle calls.

[SymonDymond]

This made me investigate further who else moved to their support services out of the UK. I pay through the nose for services in the UK and pay tax on those services in the UK, so is it too much to expect a person in the UK to talk too? Changed banking to HSBC, (customer service awards from which magazine) calls answered locally and no India or phillipines call centre. Seems to be pretty awesome and I couldnt believe the difference in customer service. Will do the same for every service I use.

[SymonDymond]

Got answered in India again today. Maybe it depends where your based. Your right they didnt outsource, they have their own office there. Same problem for me. I have already switched to using a European bank as a payment processor for our online customers. Less security and customer services concerns. Most of my clients are in the UK and US and they have made it quite clear that having calls being answered elsewhere would damage our brand.

[shillaily]

@SymonDymond I'm really sure the agents in India don't take calls. I've been to their office and I've spoken with their customer service agents on several occasions. How are you sure you were answered in India? It's not cause the agent had a foreignish sounding name was it? lol

[SymonDymond]

@shillaily In response to my complaint for our business account I have an email confirming that calls are and will continue to be supported from India as they believe this is a part of thier global support strategy, offers great customer value, blah blah blah. Cancelled both the business and personal accounts.

[85dinho]

É facil, basta clicar no icone, alertpay(ponto)com/?ydaeene0oW­lq0xQu / 2brOYnQ% 3d% 3d

[TexasMissB]

I use AlertPay for just about all of my online network purchases. Their customer service is excelent, just a phone call away - with no LONG wait times!

[Makadonska27]

I had to speak to Alertpay today, first time for ages I have needed too. Unbelievable, they have also outsourced the call handling to India. Thats why I moved from paypal in the first place!. Predictably the call was a waste of time. I hope they loose lots of clients as a result of the decision. May as well use paypal if I have to suffer poor customer service.

[Makadonska27]

@SymonDymond Saw your comments on this. Your damn right. Useless now.

[shillaily]

@SymonDymond Their call center is in Canada, not India. Ask any of them when you call. Where do you get your info?

[SymonDymond]

@shillaily They just opened one there and have been expanding rapidly ever since. I looked into it as I was looking for a payment provider for our business. Our clients work in IT security and have been very aware of security issues with call centre facilities based in India and the Phillipines. When I got a statement back from Alertpay it was that the new centre was central to their strategy of offering customers a high value. Already been answered in India for personal account queries

[shillaily]

@SymonDymond All the calls are taken in Canada. I've asked. Also, they didn't outsource to a center in India, the opened their own office there. Big difference.