Configure BlackBerry Enterprise Server Email: AT&T How To Video Series

[cutericepanda]

i don't have the e-mail filter

[ATTEnterprise]

Thank you for viewing the AT&T Enterprise YouTube Channel. Please ensure that you have a Blackberry Enterprise email account configured on your device. For BES email you can follow the steps on this video. If you have a Blackberry Internet Service account, the filters can be set up on the BIS platform. If you are still encountering issues please feel free to contact a Business Support Specialist by visiting our Business Support Page and click on “Chat Now” button for further assistance.

[cutericepanda]

@ATTEnterprise hi

i don't have a enterprise email account , i don't have the password

[ATTEnterprise]

Do you already have an email account set up on the device? If you have an email account configured please follow these steps. Press the menu key, select the setup icon, scroll to email settings, login to your account. Scroll to the desired account, press the menu key and scroll to filters. Here you will be able to add filters. If Further assistance is needed Please contact a Business Support Specialist by visiting our Business Support Page and click on “Chat Now” button.

[cutericepanda]

@ATTEnterprise

i don't have a email account i only have the enterprise serve but i don't have the password to it

[ATTEnterprise]

To set up your BlackBerry Enterprise email you must reach out to your BES email administrator for the password. They will provide you with the required information you need to establish your account. If you are still unable to establish filters once your BES email is set up, this could be due to restrictions set up by your BES administrator. If Further assistance is needed Please contact a Business Support Specialist by visiting our Business Support Page and clicking on the "Chat Now" button.

[cutericepanda]

@ATTEnterprise

what is BES

and i don't know how to reach my BES email admistrator for the password

[ATTEnterprise]

Hello cutericepanda. BES stands for BlackBerry Enterprise Server. This type of email configuration is done for corporate email. To reach your administrator, you will need to go through your company/work to gather email account and password information. For further assistance, please contact a Business Support Specialist by visiting our Business Support Page and click on the “Chat Now” button.

[cutericepanda]

@ATTEnterprise

i still don't know how to go though my company.

what does service not enabled for this handheld i just can not go on window live messenger

[ATTEnterprise]

@cutericepanda Hi cutericepanda to go through your company implies that you will need to reach out to the person in charge of the BlackBerry Enterprise Server at your place of business. These types of email setups are secure so you will not be able to access your work email through Windows Live Messenger. For further assistance, please contact a Business Support Specialist by visiting our Business Support Page and click on the "Chat Now" button.