MCTS 70-680: Windows 7 Remote Assistance/Desktop

[nilv504]

Wow This a great Video tutorial. Thank you very much. Hope we can get more videos tutorial lake this, I will follow you now and on, I am trying to learn as much as I can, Everything I know is from this vide tutorials. THANK U SO MUCH. ITFREETraining..

[itfreetraining]

@nilv504 Thanks very much. Don't worry more videos are on the way.

[mcitpstudent]

Thanks for reply. Yah, i already use VNC to support my guys @ HQ. I don't have to physically move between floors to support them. It's really great.

[mcitpstudent]

Great Vid, thanks for sharing.

Does this mean that i can support my guys located in remote locations (other countries) via remote assistance?

I've been using team viewer for sometime now but i didn't like it much....keeps disconnecting unless ye buy licensed one.

Keep up good work guys. I'm learning new things from ye guys day by day. Thanks again

[itfreetraining]

@mcitpstudent Certainly can. The only problem with remote assistance is you are going to need to other party to agree to allow you to connect and access their desktop and mess around with invitations, but it works quite well. You may also want to consider free products like tightVNC. This is free and you can configure either to prompt the user before taking control of their desktop or take control anytime you want. VNC is used in many companies of over the shoulder style support.

[gracekennyblogg]

FANTASTIC!!!!! Now I can fix my mothers computer with remote assist, I almost did it today, but was missing ONE step. I might even upgrade to windows pro for remote desktop! THANK YOU!!!!

[itfreetraining]

@gracekennyblogg No problem. Glad the video helped.

[liverobinjose]

Bravo