I just opened a bigcommerce store. I must say it has the best features yet :) But I didn't get a hand written note with a signiture.. or a phone call.. or a free gift lol. But all in all, the customer service is awesome. I can chat live with the reps anytime which in my opinion really makes all the difference.
The hand-written note is an interesting idea but it can also have a negative effect in the future as a business grows and it's no longer practical to include hand-written notes with every order.
Love these Videos Mitch! It's funny, the reason i stumbled upon these videos was from an email about Shopify's build a business competition. I decided to enter the comp, but then got searching for other e-commerce hosted solutions and found Bigcommerce. I have been watching your videos and I must say, reciprocity has totally worked in this instance, screw the competition I'm going with Big Commerce.
Love the idea of store credit for shipping. Does big commerce have a feature to handle that. Otherwise can be a nightmare trying to keep track of everyones shipping charges for store credit.
Just signed my business up with you guys tonight, and Mitchell just by doing the small things like this is what brought me to your company instead of Volusion. Just thought you deserved to know that sometimes by doing the small things, makes a HUGE impact on business. Thanks for offer such a great product. netsupplements@gmail.com
BigCommerce called me, FWIW!
chicgeekbeauty 4 weeks ago
Comment removed
HittingStore 5 months ago
@HittingStore what you mean they didn't upgrade your shipping to express....idiot!
okbestofoz 1 week ago
I just opened a bigcommerce store. I must say it has the best features yet :) But I didn't get a hand written note with a signiture.. or a phone call.. or a free gift lol. But all in all, the customer service is awesome. I can chat live with the reps anytime which in my opinion really makes all the difference.
joelhamiltonsvideos 6 months ago
Maybe Number 7 could be a watch free watch from out of that jacket dude?
ThePodolski10 7 months ago
The hand-written note is an interesting idea but it can also have a negative effect in the future as a business grows and it's no longer practical to include hand-written notes with every order.
1FastLPTVolvo 8 months ago
there's a coupon code in my pants
GenlVoetsek 10 months ago
Love these Videos Mitch! It's funny, the reason i stumbled upon these videos was from an email about Shopify's build a business competition. I decided to enter the comp, but then got searching for other e-commerce hosted solutions and found Bigcommerce. I have been watching your videos and I must say, reciprocity has totally worked in this instance, screw the competition I'm going with Big Commerce.
bcfoxx 10 months ago
Super video Great Ideas! Thanks
milner426 1 year ago
MItchell,
Love the idea of store credit for shipping. Does big commerce have a feature to handle that. Otherwise can be a nightmare trying to keep track of everyones shipping charges for store credit.
The204Webmaster 1 year ago
@The204Webmaster I love this idea as well, and was wondering the exact same thing. Is there a store credit option in Big Commerce?
HennaSooq 8 months ago
This has been flagged as spam show
Just signed my business up with you guys tonight, and Mitchell just by doing the small things like this is what brought me to your company instead of Volusion. Just thought you deserved to know that sometimes by doing the small things, makes a HUGE impact on business. Thanks for offer such a great product. netsupplements@gmail.com
caudillioski 1 year ago
great vid
gordonfreemanq 1 year ago
This is a great series of videos for the BigCommerce user. Thanks for doing all of these.
MacCreateNetwork 1 year ago