If your device is still under warranty, you can request a repair from microsoft. Luckily, mine was still under the warranty time frame and they are repairing mine, and if it can't be repaired, a new one will be sent to you in exchange. Hope this helps anybody who has had this problem.
This same thing happend to me just the bottom of the screen and into the middle. The device still works. I put a screen protector over it... do you think that will last me? Also, I just requested a repair for this and they said my warrenty covered the screen, is this not true?
@mrgrammer1 Apple makes their screens fairly breakable so that you have to replace either the screen or the device, both giving Apple a bit more money each time. They could do better if they wanted, but they prefer money over customer satisfaction. So if you hit an Apple device hard enough to make a crack like this guy's Zune had, it would crack like a bitch and be pretty much unusable. Replacement time! :D
@al158411 my zune cracked way bad like spiderweb bad but it works still, and wondering if i should keep using it without getting it fixed or what? please reply i need the help =(
@jibarra116 I dont think they will replace the screen. From what i know they will only offer you a some sort of coupon or something to get an original zune. Best bet for you is to either buy a new one or buy a replacement screen. If you decide to replace it, you will need to buy one online and replace it yourself or send it in to be replaced. Ill send you a link.
u can repair ur screen for $90 dont throw it away msg me and i will tell you how my bros 32g hd green got his screen cracked even worst and i bought the part for him and changed the screen for him too
my zune screen cracked not the glass. it cracked under the glass
so the xune doesnt even show light. mine was in a case and i got no idea how it happaned there is no spot of impacr either its just 4 separate hairline cracks
@EliteTechMonkey my teacher was angry at the class and decided to hit everyone ith a broom on the ass. cept the bitch hit my side pocket on my shorts and it shattered the screen
Very sorry but Microsoft will not repair the Zune. Once the screen is cracked your warenty is void. If you try to send it to them they will ship it rightback and won't repair it.... I suggest you sell it and buy a new one or risk a very high chance of fkin it up and loose everything
get a new screen for 20 bucks easy to replace
xMarkuzx 2 weeks ago
I dropped my Zune on concrete by accident there is a small crack in the corner I covered it up with a sharpie it not even noticeable.
casgogsey1 2 months ago
If your device is still under warranty, you can request a repair from microsoft. Luckily, mine was still under the warranty time frame and they are repairing mine, and if it can't be repaired, a new one will be sent to you in exchange. Hope this helps anybody who has had this problem.
Hinote6713 2 months ago
This same thing happend to me just the bottom of the screen and into the middle. The device still works. I put a screen protector over it... do you think that will last me? Also, I just requested a repair for this and they said my warrenty covered the screen, is this not true?
Hinote6713 3 months ago
Did you run the fucking thing over?! how the hell did you crack a ZUNE?!
CallOfDuty4Fish 4 months ago
Huh,when I broke my screen on my iPod touch I smiled thinking "so this is the best apple can do?".apple is so over rated
mrgrammer1 4 months ago
@mrgrammer1 Apple makes their screens fairly breakable so that you have to replace either the screen or the device, both giving Apple a bit more money each time. They could do better if they wanted, but they prefer money over customer satisfaction. So if you hit an Apple device hard enough to make a crack like this guy's Zune had, it would crack like a bitch and be pretty much unusable. Replacement time! :D
haircutbob2 4 months ago
while stoned I dropped my Zune HD from 6 feet face first onto concrete, only got a small dent in the corner and a small crack on the bottom screen.
Hellscope1 6 months ago
How the hell did u break the screen? Its freaking GORILLA GLASS???
edgarthereales 7 months ago 2
just buy a digitizer replacement from ebay, it's for 20 dollars, i think
andresilent 8 months ago
I broke my zune HD and it's worse than that hahaha... now i'm getting an ipod
kryziaa 8 months ago
@kryziaa mac fag
10blood 8 months ago
I Cried.
liligirl77 9 months ago
I dropped my zune last week and the screen crack too :,( Luckily it still works.
al158411 1 year ago
@al158411 my zune cracked way bad like spiderweb bad but it works still, and wondering if i should keep using it without getting it fixed or what? please reply i need the help =(
jibarra116 8 months ago
@jibarra116 I dont think they will replace the screen. From what i know they will only offer you a some sort of coupon or something to get an original zune. Best bet for you is to either buy a new one or buy a replacement screen. If you decide to replace it, you will need to buy one online and replace it yourself or send it in to be replaced. Ill send you a link.
al158411 8 months ago
@al158411 thank you soooomuch! your a lifesaver! =D
jibarra116 8 months ago
good! now go get an ipod touch 4g!
johnyboypotter97 1 year ago
@johnyboypotter97 typical mac fag comment
10blood 8 months ago
i almost cried
ali3nsci3ntist 1 year ago
Obviously something out of the oridnary must have happened to it; the Zune HD's screen stands a very low chance of breaking under most circumstances.
Wispifyed 1 year ago
This comment has received too many negative votes show
who cares about zune HD ipod touch 4G is the big hit :D
Videokid06 1 year ago
@Videokid06 Another mac fag comment.
10blood 8 months ago
@10blood wow i dont even own a mac its to hella expensive
Videokid06 8 months ago
How did you even manage to crack gorilla glass?
kydoes 1 year ago
u can repair ur screen for $90 dont throw it away msg me and i will tell you how my bros 32g hd green got his screen cracked even worst and i bought the part for him and changed the screen for him too
XxKonan171xX 1 year ago
That brought me to tears. I didn't even cry when my dog died.
markrsfan 1 year ago
@markrsfan you... liked your zune hd more than your dog? :(
claskd 1 year ago
should have gotten insurance lol
Drivingkyle 1 year ago
my zune screen cracked not the glass. it cracked under the glass
so the xune doesnt even show light. mine was in a case and i got no idea how it happaned there is no spot of impacr either its just 4 separate hairline cracks
kse6063 1 year ago
@kse6063 thats why u don't drop it and get a screen protector
EliteTechMonkey 1 year ago
@EliteTechMonkey my teacher was angry at the class and decided to hit everyone ith a broom on the ass. cept the bitch hit my side pocket on my shorts and it shattered the screen
kse6063 1 year ago
@kse6063 I would sue her, she broke it so she has to replace it...
Drivingkyle 1 year ago
now to wait till the Chinese start making replacement glass like the iDouche
kakureru 1 year ago
i would of cried
jetblack66 1 year ago
Would have, not would of. You were probably thinking would've, which sounds very similar to would of.
tchaf14 1 year ago
*Now having bad dreams*.... T-T
InterSeptX 2 years ago
Poor Zune HD!! damn.
gag0989 2 years ago 14
does the touch screen still work?
SKITTLESandTACO 2 years ago
Very sorry but Microsoft will not repair the Zune. Once the screen is cracked your warenty is void. If you try to send it to them they will ship it rightback and won't repair it.... I suggest you sell it and buy a new one or risk a very high chance of fkin it up and loose everything
z7HD 2 years ago
Wow thats why u should get a case.... $280 down the drain lol
z7HD 2 years ago 4
@z7HD or he could just pay more attention and not drop $280 into the toilet
SilentJ717 1 year ago