I just tried to call the number again today and it hangs up after I press 2 in the menu.... This is a rip off. I think we are going to take them back to Big Lots and buy a different toy :(
The number is 1-800-222-4685 ands it's MGA entertainment. The number is for all MGA toys... moxie girls, e pets and others. The customer service was useless. Let me know if you have any success. I will be checking back. good luck
I bought the cat for my step daughter and I have tried to create an account 3x and still nothing!!! Did anyone else have that problem? What is the number for customer service? This is a TOTAL rip off!!!!
Well a year later it's still just as bad if not worse. I got two of these for my daughters for Christmas 2010!!! It's like the site has been abandoned. I can't even get to the point to where you punch in the code from the pets collar?!?! I called the number and the customer service tried to say it was pop up blockers, or abobe flash but then he bumbled around and said it was maybe to many people on the site. Not likely! It's a piece of $h!T toy.... very unhappy!!!!
@prog2hotmailcom oh yeah smarty pants? go to toys R us.com click on bunny and see all the bad reviews they wrote about it. it's a lame darn virtual world.
YEAH. I ALSO BROUGHT A UNICORN AND I HAD TROUBLE DOWNLOADING IT. BUT NOW, IT'S DOWNLOADED AnD I HAVE TO DEFEAT THE TENTA COOLS but myepets is a good website though i lost the password, i cant retrive it cuz they wont accept my dads e-mail
my sisters boyfriends sisters play this game and they have the unicorn and they could play with go shopping and go in side houses they have nooooooooooo problems
Yup once you use all your Kash you cant shop anymore. Your health gets used up and you cant even go into the Games hut. Worthless Toy for sure!!! Glad I got my daughters on sale for only 5 dollars. At least she has the toy to play with because after only 1 day she cant play on the computer anymore!!! NO ONE buy this toy!!!
Here it is, Christmas day and my daughter has two of these and the website is just plain down. It has been all day. What a waste. Time to get some more webkinz.
The only problem with Webkinz is after your year is up, that's it, you can't play online any more so you have to keep buying a toy if you want to keep playing. Not fair to the kids.
I agree, it is a total waste of money. I downloaded the game and it does not function the way it is supposed to. It definitely has major problems. I do not recommend this toy to be used as it is advertised. The toy is cute to play with but that's all.
File a complaint with the BBB in California, as that is where they are located. I told them they had better get this working before Christmas, or they will have many disappointed kids on Christmas morning. And unfortunately, no one will know how terrible it is until the package is opened to get the secret code to use... terrible.
Thanks for your review. It's too bad they designed this so poorly. Next time, can I ask that you consider putting your video camera on a tripod? The video is a little jumpy. Thorough review.
Thank you for sharing! I can't believe e pets 3D is that poorly done! My children love the old version and play on it daily. I agree with other posters however as I think Webkins are way cuter! Also cheaper for the most part! This is one gift I won't be buying this year thats for sure!
Today I was looking around at the store and saw some My E Pets 3D. My daughter was trying to con me into getting one. I was so glad that I watched this last night. Thanks for saving me money and headaches!
I thenk you are all roing I entered it worckt very well
kaleenasanimals 5 months ago
My mom found a original one at a thrift store for $0.99. And now I love it. But I do agree webkinz is better
webkinzlps4ever 6 months ago
yeah i gotta unicorn and they just got the freaking thing
jmmm608 7 months ago
I have 6 my e pets, 2 of them I didnt enter the code, but the rest of them are great! The only thing is, my cocker spaniel has a GERMAN SHEPERD colar
webkinzcow33 7 months ago
then you wait untill they allow unicorns
batocs101 8 months ago
Yep... the website is VERY horrible and CLUNKY!!!! LOL...CLUNKY....
BESIDES, I HAVE THE NEW VERSION, YET IT IS SLOW. ONCE YOU COMPLETE ALL OF THE QUESTS ...... THAT'S IT!!!!
andymaniaca 8 months ago
This has been flagged as spam show
myepets site doesn't works!!! why???
Angelrozpi 10 months ago
myepets site doesn't works!!! why???
Angelrozpi 10 months ago
and they got me...the code is on a heart and the middle 2 characters where the heart folds is missing
zeugirdorycul 1 year ago
I just tried to call the number again today and it hangs up after I press 2 in the menu.... This is a rip off. I think we are going to take them back to Big Lots and buy a different toy :(
okwhopooped 1 year ago
The number is 1-800-222-4685 ands it's MGA entertainment. The number is for all MGA toys... moxie girls, e pets and others. The customer service was useless. Let me know if you have any success. I will be checking back. good luck
okwhopooped 1 year ago
What is the name of the company? I am trying to file a complaint and cannot figure out the name of the company.
kdhiggs05 1 year ago
I bought the cat for my step daughter and I have tried to create an account 3x and still nothing!!! Did anyone else have that problem? What is the number for customer service? This is a TOTAL rip off!!!!
kdhiggs05 1 year ago
Well a year later it's still just as bad if not worse. I got two of these for my daughters for Christmas 2010!!! It's like the site has been abandoned. I can't even get to the point to where you punch in the code from the pets collar?!?! I called the number and the customer service tried to say it was pop up blockers, or abobe flash but then he bumbled around and said it was maybe to many people on the site. Not likely! It's a piece of $h!T toy.... very unhappy!!!!
okwhopooped 1 year ago
they said at 1:20 4:14 pets of u own
lpstwinkles 1 year ago
kinda like toon town online
lpstwinkles 1 year ago
thate suks i bot a unicorn i dident know damet i wanna get on it
MegaKisha18 1 year ago
i know. my free trial ended in 30 days. SHIT!!
andymaniaca 1 year ago
no entendi nadita
KradDark22 1 year ago
you should try Little pet shop online. lpso.com
prog2hotmailcom 1 year ago
This has been flagged as spam show
@prog2hotmailcom oh yeah smarty pants? go to toys R us.com click on bunny and see all the bad reviews they wrote about it. it's a lame darn virtual world.
andymaniaca 1 year ago
YEAH. I ALSO BROUGHT A UNICORN AND I HAD TROUBLE DOWNLOADING IT. BUT NOW, IT'S DOWNLOADED AnD I HAVE TO DEFEAT THE TENTA COOLS but myepets is a good website though i lost the password, i cant retrive it cuz they wont accept my dads e-mail
andymaniaca 1 year ago
i feel like they dont put much effort..
MultiGlamStar 1 year ago
somebody I know got the right pet but I have the pet you have not registered I won't register it because I don't want a cat I want the right pet LOL
heart891011 1 year ago
my sisters boyfriends sisters play this game and they have the unicorn and they could play with go shopping and go in side houses they have nooooooooooo problems
msbetty100 1 year ago
Yup once you use all your Kash you cant shop anymore. Your health gets used up and you cant even go into the Games hut. Worthless Toy for sure!!! Glad I got my daughters on sale for only 5 dollars. At least she has the toy to play with because after only 1 day she cant play on the computer anymore!!! NO ONE buy this toy!!!
BillieBobNorton 1 year ago
i bet my e pets 3d falled and sut down
xman4445 1 year ago
I guess you are right a person could plan it so they buy one every 3 months or so instead of 3 or 4 at once.
Leeanne645 2 years ago
Here it is, Christmas day and my daughter has two of these and the website is just plain down. It has been all day. What a waste. Time to get some more webkinz.
valkerian 2 years ago
The only problem with Webkinz is after your year is up, that's it, you can't play online any more so you have to keep buying a toy if you want to keep playing. Not fair to the kids.
Leeanne645 2 years ago
I agree, it is a total waste of money. I downloaded the game and it does not function the way it is supposed to. It definitely has major problems. I do not recommend this toy to be used as it is advertised. The toy is cute to play with but that's all.
Leeanne645 2 years ago
File a complaint with the BBB in California, as that is where they are located. I told them they had better get this working before Christmas, or they will have many disappointed kids on Christmas morning. And unfortunately, no one will know how terrible it is until the package is opened to get the secret code to use... terrible.
2Carolee 2 years ago
Comment removed
Leeanne645 2 years ago
Done, I just filed a complaint with the California BBB.
Leeanne645 2 years ago
Thanks for your review. It's too bad they designed this so poorly. Next time, can I ask that you consider putting your video camera on a tripod? The video is a little jumpy. Thorough review.
snickerzmom 2 years ago
Thank you for sharing! I can't believe e pets 3D is that poorly done! My children love the old version and play on it daily. I agree with other posters however as I think Webkins are way cuter! Also cheaper for the most part! This is one gift I won't be buying this year thats for sure!
dljwinter 2 years ago
Today I was looking around at the store and saw some My E Pets 3D. My daughter was trying to con me into getting one. I was so glad that I watched this last night. Thanks for saving me money and headaches!
TheCushiebunny 2 years ago
Thanks for the review. Will definitely not be buying this as a gift this holiday season. Will also be advising family members to do the same.
MyKriek 2 years ago
I think Webkinz are cuter anyway. Thanks for the review we won't be buying any.
staceily 2 years ago
I heard a kitty meow in the background at 0:16.. was that a real cat or an epet? lol
dharmafreak 2 years ago
I had the same problems. The site is awful! Once they have your money, they don't care about offering customer service.
Webkinz are way better.
Tardisgal 2 years ago 2