Funny Microsoft Tech Support Call

[sofekinbored]

lazy eyed Rasputin! LOLZ

[aslkdjfnadjksfaossss]

asdfasdf,ams f.,asm fas,/dfm as/,mv cx/,vm /,xcvm asdf

[iHsg16]

HAHAHA fuckin brown guy wants an emu! Lool what??

[FelchBelcher]

Thumbs up if you would like to be in a bar somewhere in Jaipur with The Fish when he has one too many Long Island Ice Teas....

[liamdude4]

i agree you shouldnt be offensive against accents. be offensive when they DONT LISTEN AT ALL. I miss-spelled my username when activating a product and after 4 months i got hold of their supervisor who gave me a new serial code. when one of them told me: "we apologies for the convienience" it also made it clear to me that at least one of the technicians wasnt fluent in english which could've been a major issue why I had so much trouble. I assume they were just not able to understand me.

[JustinBeiberisDead]

There is nothing wrong with accents, everyone has one no matter what. Tanks for listening. Love that tank part

[BuckOffama]

Very, very good!

[biohazardguru]

Well I work in a call center in dominican republic and i can say that most customers can't tell I'm not from the US, I think that if you don't speak english you shouldn't be doing cust service with english speaking cust's. First it gets customers upset but well whatever...

[Deadowl87]

wow, I've had my fair share of support calls, yet none of them were this bad. I love it when sites have an instant chat option so I don't have to decipher thick accents.

[Deadowl87]

wow, I've had my fair share of support calls, yet none of them were this bad. I love it when site have an instant chat option so I don't have to decipher thick accents.

[mrcannon314]

This gets funnier every time I watch it...LOL.....rock tool...replicate repitition problem....aaahahaaa.....this is THE FISH calling....AHAHAA

[Landrew0]

I understood nearly everything completely when I didn't read the subtitles.

[jonathan46jonathan]

nice videro en peas calehh mehh ladder

[ZaphedBeebleBrox]

This is exactly like IBM support dude.

[blah4477]

"You can get and American? They tell you their name is Joe or Larry I'm lost?LOL" I have a simple fix for Stupidsoft !!! .Have and additional tech support in America.. You know where you sell the PRODUCT !! Have Tech support office for each country that you service, and sell your PRODUCTS!.EASY ? IT SHOULD BE !...I'm I shouting ? ;O} ..then again you walk into 7-11 get a dot head there,Can't win

[tyler06stephen]

you can actually demand to speak to a native english speaker. i do it all the time. then when i get them on the phone the first thing i say is OMFG THANK TITS AN AMERICAN!

they always lol

[quantum85]

Wow what a loser, i think you need a life you racist fuck!

[WantYourSoul]

when i cant understand a single word they're saying, i just make them repeat it until i THINK i know what they're saying. they get really mad.

[simpleusername11]

You know, what gets me is the fact that Microsoft CHARGES for tech support. Why? We've already paid to use the product, and we have to pay AGAIN just to get help for it? MICROSOFT HAS ENOUGH MONEY AS IT IS!!! Why charge for support??

[kevala]

Microsoft must pay the employees that sit and support the product. Not all support is in India. People want to pay $50 or $100 for software, and then expect Microsoft to pay the engineer on the phone the $200 or $300 or more in labor to fix that problem. If they did that, they would be broke. Some places do give free support, but they're probably not working 1/2 million tickets each year for dozens of different pieces of software. Free support just isn't logical. And you can get free web support

[simpleusername11]

This is true, but the free web support sometimes isn't the best offer.

[kevala]

I agree it isn't always the best option. Some problems are just much too difficult to work or explain via email or chat; however, it is an option and even used at the Enterprise Premier support levels on business applications.

[cynthiahern]

WAS it Judith's rag doll? "Tanks" for posting.

[rajiv20001]

Well for $100/week for salary.. what do you expect?? bill gates to talk to you?

US should do their business in US if they want to help the economy.. CHINA, INDIA and other 3rd world country didn't do anything to help us during the recession but to enjoy the fruits from the trees that we planted in the West. I know that recession was our problem, but now we need the jobs come back to USA for the better.

[liszt85]

I'm Indian and I couldn't understand a word!

[vinay246]

totally agree..i too am an Indian and i could barely make sense of half the words. But loved the translation..lol

[nephilimalchemist]

To be blatantly honest, I couldn't understand a single word that he said. This is one very important reason why jobs that require customer interaction should not be outsourced. What good is calling for help if you can't understand the help that's being given? I'm sure that the tech support guy is very intelligent, but that's just way too difficult to decipher (unless maybe you have been raised around people with similar accents).

[ZaphedBeebleBrox]

This is not fuken racist. i never like indian accent especially when doing computer diagnosis. You suck. rasheeehes and faneeshes.

[uccharihime]

It's his JOB to help with these problems - since he's getting paid he should do his job properly and eloquently. If we were all tech support the world would die of disease within a decade. What a silly thing to say! :/

[simpleusername11]

Mind you, I do just fine on my own. So you shouldn't say all Americans in general do this. Are you angry because Microsoft wouldn't hire you?

[crazymutha205]

Wow you are a complete dumbass, first of all, your spelling and grammar is atrocious. You're not "racist" if you hate Americans, you're a naionalistic prick. We're not all computer technicians you moron.

[NameOfRain]

This video is disgustingly racist.

[fslzzz]

wa todoo...

hahaha stupid indians

[bevscorner]

lol Sadly this is way too true. lol

[redsbleeding2003]

i thinkt he problem was with either active directory domain controllers not replicating / DNS servers not replicating or with exchange - on another note - how come know one complains about the price tag when they buy stuff made in china, or drive japanese cars - that is off shoring too -the concept of global delivery is a reality - ive been to bangalore many time for off shoring excersices and bottom line there are brilliant people there - if u cant understand thier english - learn hindi - i did

[furretfan450]

You really think your large words and current political stuff is going to affect people like this at all.... I really don't see the point

[rrasher]

ahahah ROCK TOOL

[jazzzjackrabbit]

lulz

[Pitastesgood]

Rofl just rofl........

[LordAmbitious]

Holy Crap. I think I worked with that guy on my IRQ issue, was his "name" john?

[videofunfun]

the picture on the video is of a chinese looking guy. the guy on the phone is definitely an indian.

[fslzzz]

yap that guy is indian.... they are worst when understanding and speaking english.... Remember Dell moved back its call center from India..

[deine2mudda]

man, why is every1 here discussing whether or not its the guys fault he cant speak english or that you shouldnt make fun of him. the point of the video isnt to say: "hah, what an idiot, he can't speak english," but to have a harmless laugh at how the persons attempt to speak english sounds and how the subtitles interpret what he said.

[DermottF]

What this clip highlights is the uncaring 'fat cat' opulence and arrogance of Michael Dell, Bill Gates et al. They outsourced to India and they get away with it, they would outsource to monkies and pay them in bananas if they could because the oh so political correct American consumer allows them to. In fact they hero worship the selfish 'American dream' credo, and plus they get an opportunity to point the finger and chuckle at their poor foreign 'inferior'.

[deine2mudda]

well, i suppose it depends on your point of view. i certainly didnt click this video to "chuckle at my poor foreign inferior," but i suppose its true that it might not win the prize for political correctness

[bendystr4w]

I feel for these guys. While some people (Like the man in the video) really shouldn't be doing tech support until they can speak English better, that doesn't mean that learning English is any less of a pain in the rear. Having to work as a call center drone dealing with the typical long hours and crappy job restrictions (Get the call down to 80 seconds or you're fired, etc.) also sucks. Add a few racist comments to taste, and you have the job from hell.

[poswoll]

Americans are funny. They claim to want free, high quality phone tech support from their countrymen, but they do not want to pay for it. Face it American consumer, you made your own bed, now lie in it.

[Reggie1971]

I think it has more to do with the fact that corporate executives simply aren't willing to see their fat cat salaries and bonuses diminished by having to pay for tech service that can be understood by Americans consumers.

[fslzzz]

yap i agree..

[unclefestus]

Ya know, it seems the company is only concerned about having people taking calls, not about if they can speak decent English. And the company only keeps a checklist with things like "Did they use the customer's name" and things like that. The company doesn't seem to look at the overall picture or if the customer is actually satisfied or not. Makes me sad in a way.

[RedundantAlgorithm]

The company actually care a lot more about making more profits, and not about their customers. It's cheaper to send their services to India, so they do. This guy being mocked is just a scape goat if you will.

[ChuaCheeHeong]

If he can't speak English, then get lost. Don't deprive other potential employees of the job. Do you want a chef that cannot cook or a designer who is not creative?

[dannnnyboyyy]

the company only cares if they do their job right, and your relation to chefs and designers is not even remotely close.

[flavorboy]

this is considered to be good english in india..its not that bad but after reading the subtitles..wow..i am really surprised.

[groundstrike]

i guess their first language isnt English, and are you trying to laugh at how he speaks a language which is not his?, and bril, you made a video about it. jeez, when you fkin americans going to learn, that the whole world does not speak english.

[yayoirc]

LOL First Im from Canada. Second. If I call an english company, i expect to speak to someone in ENGLISH. NOT ESL. If you cant do something right, dont do it at all.

[groundstrike]

If your company cares about you, and not about saving money, then they would not outsource it in the first place, and i guess the company knows the risk of the customers being unhappy about talking to someone whose first language is not english? so go on, blame the people who are responsible for this, not people who you see as responsible. (or funny?)

[dannnnyboyyy]

it's not their fault they can't speak english just like that...the company needs workers and if they know even a little english, they'll hire them. Geez get a life dude.

[surfdudezuri]

@yayoirc why don't u go fuck ur mother like all the Canadians do :D

[madelnthe80s]

@yayoirc I agree, If you're going to work in an American based company where English is the primary language then you should be able to communicate proficiently. Although you cant fault someone for wanting to work, but you can fault the companies for hiring them.

[hardpawn]

@madelnthe80s

Exactly so. There is nothing wrong with accents, even Canadian accents, eh? But if you are servicing an English speaking market you should hire people who can be understood by your customers.

I have paid for tech supp. and had conversations that were even less intelligble than this.

[johnfricker]

@groundstrike I think the point they're making is that all these companies are outsourcing call centres to foreign countries and nobody can understand a word that their call centre operatives are saying. It's fantastic when you get a voicemail message left telling you to call a certain number but you are unable to understand what numbers the foreign guy is saying.

[kkem444]

@groundstrike

When are you going to learn, we don't care what your first language is. If we pay for a product and support in OUR country, we expect somebody who is capable of communicating with us in a reasonable fashion.  I have no concerns whatsoever about the language anyone speaks, until it effects my time and money.