DO NOT DO BUSINESS WITH RIDE AUTO. I purchased a vehicle from them that came with a 3 month, 3,000 mile warranty on 6/14/11. When I went to use the warranty on 8/4/11, the warranty was never activated. I was given a number of reasons by the man that sold me the vehicle, Arash Shakidi, why the warranty was not activated. First, the warranty people must not have received the check, then the warranty information must not have been entered into computer,
third I did not call him sooner to tell him that it was not active, and finally, because my wife and I had expressed a problem the day after purchasing the vehicle and they made the offer for us to bring the vehicle back at that time, the warranty was never activated because I did not speak to Arash himself and instead I spoke to a gentleman named Francisco to tell him that we would not be bringing the vehicle back.
Arash said because he never actually spoke to me, he told his sales rep at the warranty place not to activate the warranty. When a problem arose, the warranty had not been activated, and when it was activated, it was then considered a pre-existing problem even though the problem arose during the supposed warranty period of 6/14/11 - 9/14/11.
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DO NOT DO BUSINESS WITH RIDE AUTO. I purchased a vehicle from them that came with a 3 month, 3,000 mile warranty on 6/14/11. When I went to use the warranty on 8/4/11, the warranty was never activated. I was given a number of reasons by the man that sold me the vehicle, Arash Shakidi, why the warranty was not activated. First, the warranty people must not have received the check, then the warranty information must not have been entered into computer,
mindstealer666 6 months ago
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third I did not call him sooner to tell him that it was not active, and finally, because my wife and I had expressed a problem the day after purchasing the vehicle and they made the offer for us to bring the vehicle back at that time, the warranty was never activated because I did not speak to Arash himself and instead I spoke to a gentleman named Francisco to tell him that we would not be bringing the vehicle back.
mindstealer666 6 months ago
This has been flagged as spam show
Arash said because he never actually spoke to me, he told his sales rep at the warranty place not to activate the warranty. When a problem arose, the warranty had not been activated, and when it was activated, it was then considered a pre-existing problem even though the problem arose during the supposed warranty period of 6/14/11 - 9/14/11.
mindstealer666 6 months ago