@ theallimill i think this is a fake site that hello goreous created to save their company. this website is bogus. i wanna contact the better business burea and have them shut down.
I ordered mine on april 21 and still haven't gotten them. Shannon finally emailed me after paypal refunded my money. She claimed they were sent and delivered however no one sign for any package and nothing ever arrived. She is now trying to bill me for a package I never got. That was an expensive lesson to learn I guess.
I have ordered from Hello Gorgeous 3 times. All of my extensions are so thick and very beautiful. I love them. They are the best extensions I have ever owned. The first two sets I ordered came pretty quick and my last set I ordered during prom season so it took longer to make because they were so busy. These extensions are all handmade, that is why they are so beautiful. That is why they take a while to make. I emailed them a lot of times and they were so nice and emailed me back every time.
I also would like to warn people about HelloGorgeous. I ordered my estensions April 5, 2011 I to wrote numerous emails and left phone messages. Never a response, not one! I contacted PayPal and they said they could not help because it was past 45 days. Well, PayPay must have contacted them and I finally received an email fro "Shannon" stating "congratulations your order has shipped!" I rcvd them on July 9th. They are nice but over 3 months is just unacceptable customer service in my book.
Go to her facebook and send her a message there. She normaly writes back because people post stuff on her wall all the time and within 2 weeks she replys may not be the fastest time but, hey atleast its still a reply.
I have ordered two sets of the Hello Gorgeous hair extensions and one pair is great however the other pair which I bought for myself gets completely matted up as soon as I put them in. I have tried to reach Shannon several times and have not heard back. They were the 20" salon special and like I said one set is great,the other is no good. I am thinking of just making a video and posting it here on Youtube so that I can show how the extensions get after about ten minutes of wearing them! I
this happened to me just recently! i payed $99 on NOV 14 and its now FEB 5. its not even the same year anymore!!!! i wrote her a ton of times nicely with no answer and was extreamly patient. but im finally done. she took my money and i have no extensions this is messed up and i wish i knew this before because i ordered them bc i saw a good youtube vidioe about them thinking it would be great. this is so messed up i missed all my evens for the holidays and my birthday this sux.
I hada question i need new hair extensions but i need them in two colors and i am not sure how to order them on your site when you choose don't see my color option how do i let you know waht color i need them. If you can let me know i would appreciate it, also i know that they might take long if i order them what it the longest i have to wait.
DON'T EVER BUY HAIR EXTENSIONS FROM THIS COMPANY!!! SUCH A HORRIBLE CUSTOMER SERVICE! DEFINITELY NOT A TRUSTWORTHY COMPANY!! TO ALL WHO GOT THEIR HAIR EXTENSIONS AND LOVED THEM, GOOD FOR YOU! UNLESS YOU WANT TO WAIT MONTHS FOR THEM AND FEEL LIKE THEY'RE NEVER GOING TO COME BECAUSE NOBODY WILL TAKE CARE OF YOU! WORSE EXPERIENCE I EVER HAD!! I'M RECOMMENDING OTHER COMPANIES TO MY FRIENDS AND CO WORKERS. THIS IS NOT WORTH THE HEADACHE AND DISAPPOINTMENT!!
I've had no response after several emails. I ordered my extensions over two months ago and still have not received them. I recently tried leaving a message on fb so we'll see how that goes.
Omg thank you so much for making this video i was so excited in oredring them i was about to order them but good thing i decided to look up reviews and im getting luxy extensions instead :)
Hey guys welll i just got my Luxy extensions in the mail two days ago and i loveee them! they only took about five days for me to get them including the weekend! this is wonderfull, and i just checked my email and hellogorgeous finally wrote me back....too late though.
awee im really sorry then. I agreee 100% with you. the customer service is shitty. but im just hoping it really is worth it like people keep saying. good luck hun.
@bridgetteleineweber lol i actually wrote her three messages through the youtube account and still havent gotten a response....it seems to be that she only writes back who she wants when she wants. This is not any way to run a company, i check everyday and it says the last login was a few days ago which is another weird thing because if your running a company wouldnt you check all your email accounts for the customers? yea, so i decided to go with luxy. they are amazing at customer service!
I'm ordering from Luxy Extensions today! Im tired of HG horrrrrrrrible customer service, i emailed Luxy extensions and they wrote back within the hour, THAT IS AMAZING! Not only are luxy extensions about gorgeous hair, they value the customer.....I cant wait to receive them, they should be about a week rather than a freaking month. yay!:)
@kayyk14 YOU WHAT I THINK IS THAT SINCE SHE TAKES SO LONG TO FINSH HAIR EXTENSIONS PEOPLE WILL CALL HER EVERYDAY, OR SOMEONE HASNT GOT THEIR EXTENSIONS IN LIKE FOREVER AND SHE DOESNT WANT TO DEAL WITH THAT ITS REALLY ANNOYING HOW IN GODS NAME YOU RUN A COMPANY LIKE THAT DOES NOT MAKE NO SENSE NO ONE SHOULD WAIT MONTHS SHE GET HUNDREDS OF DOLLARS SHE CAN AFFORD OTHER PEOPLE TO WORK FOR HER AND IT CUTS THE WAIT IN HALF WHAT AN UNPROFESSIONAL " BUSINESS WOMEN" BITCH!
since they were ordered with a credit card, im guessing, tell your parents to call the number on the back of the card used, and dispute the item. let them know it has been past 30 days from the date you ordered it, and that you have emailed them consecutive times, having no response. mom will get her money back, and you can go to sallys and buy just as awesome hair extensions ;) <3 love love!
there is nothing wrong with the Hello Gorgeous extensions, I would just not recommend getting them when you need them fast for a special occasion or something. I ordered mine on Nov 10th and still haven't received them. However, I was expecting to wait because I did my research and they take a long time to make and ship internationally. Everyone I talked to told me they love them and they are worth the wait:) So in my opinion, HG are a great way to go but order them well in advance.
it takes about a month or so for everyone to get theres..its because there hand made.. you should have done re-search first.. then you would have known how long it takes.. it took mine a little over a month to get in
also,IT TAKES ABOUT A MONTH TO GET THEM,DONT COMPLAIN IN YOU ONLY ODERED THEM A FEW WEEKS AGO. for you october 14th is a log time but for the other girls that only orderd them at the end of november,dont complain until a 4-5 weeks go by.
i orderd mine november 13th,and got them december 10th.i emailed shannon many times and i did end up getting a response, but if you have this problem,try posting on thier facebook wall,i did few times,she gets back to you way faster than email.also you gotta remember that the are a very small company and they get slammed with orders and tons of emails,if you need your extensions by a certain date,make sure contact shannon or you wont get them in time.
@TheCakeBoutique1 it takes that long for everyone.. mine took like a month and a little over a week to get in, i think its because there hand made and get so many orders :l
Contact them thru facebook
clhood85 1 month ago
I wonder if it's because they order them out of China and that is what takes so long....
Jenniffer2400 1 month ago
@ theallimill i think this is a fake site that hello goreous created to save their company. this website is bogus. i wanna contact the better business burea and have them shut down.
alexismb92 4 months ago
If you REALLY need her asap. You go on hello gorgeous' Facebook wall ^_^
kkooccooww 5 months ago
I ordered mine on april 21 and still haven't gotten them. Shannon finally emailed me after paypal refunded my money. She claimed they were sent and delivered however no one sign for any package and nothing ever arrived. She is now trying to bill me for a package I never got. That was an expensive lesson to learn I guess.
meshabella 7 months ago
I have ordered from Hello Gorgeous 3 times. All of my extensions are so thick and very beautiful. I love them. They are the best extensions I have ever owned. The first two sets I ordered came pretty quick and my last set I ordered during prom season so it took longer to make because they were so busy. These extensions are all handmade, that is why they are so beautiful. That is why they take a while to make. I emailed them a lot of times and they were so nice and emailed me back every time.
TheAllimill 7 months ago 4
I also would like to warn people about HelloGorgeous. I ordered my estensions April 5, 2011 I to wrote numerous emails and left phone messages. Never a response, not one! I contacted PayPal and they said they could not help because it was past 45 days. Well, PayPay must have contacted them and I finally received an email fro "Shannon" stating "congratulations your order has shipped!" I rcvd them on July 9th. They are nice but over 3 months is just unacceptable customer service in my book.
kedokeka1 7 months ago
i wrote her a NICE email and she emailed me back and she got them to me like 4 days later..
SuperCrazyMegan 8 months ago
:OOO it took me three weeeks to get it... but that was a year ago.
ashley102497 8 months ago
i just ordered mine about 7 days ago. now i regret it.
rachhelauren 9 months ago
Good Video!
naturesuphoria 10 months ago
It took me two months to get.
amandarox808 1 year ago
Go to her facebook and send her a message there. She normaly writes back because people post stuff on her wall all the time and within 2 weeks she replys may not be the fastest time but, hey atleast its still a reply.
Profile-
Hello Gorgeous Hair Extensions
LizzyLuvs111 1 year ago
thanks for the review. I'm not ordering hello gorgeous now. I don't have the patience for them.
saphirre8 1 year ago
This has been flagged as spam show
I have ordered two sets of the Hello Gorgeous hair extensions and one pair is great however the other pair which I bought for myself gets completely matted up as soon as I put them in. I have tried to reach Shannon several times and have not heard back. They were the 20" salon special and like I said one set is great,the other is no good. I am thinking of just making a video and posting it here on Youtube so that I can show how the extensions get after about ten minutes of wearing them! I
jjjbabycakes 1 year ago
this happened to me just recently! i payed $99 on NOV 14 and its now FEB 5. its not even the same year anymore!!!! i wrote her a ton of times nicely with no answer and was extreamly patient. but im finally done. she took my money and i have no extensions this is messed up and i wish i knew this before because i ordered them bc i saw a good youtube vidioe about them thinking it would be great. this is so messed up i missed all my evens for the holidays and my birthday this sux.
nomorebreathing 1 year ago
Comment removed
citywalks 1 year ago
Hello :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Because we have so many fabulous clients, please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
We never like to rush the production process so every extension is always perfect and beautiful.
Thank You So Much!!!
HelloGorgeousHair 1 year ago
Hello :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Because we have so many fabulous clients, please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
We never like to rush the production process so every extension is always perfect and beautiful.
Thank You So Much!!!
HelloGorgeousHair 1 year ago
Hello :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Because we have so many fabulous clients, please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
We never like to rush the production process so every extension is always perfect and beautiful.
Thank You So Much!!!
HelloGorgeousHair 1 year ago
This has been flagged as spam show
Hello Gorgeous Girls :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Because we have so many fabulous clients, please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, we are still making them for you! :)
Please also take a peek at the "Production Time" box at the bottom of of our website too.
Thank You So Much!!!
:) :) :)
HelloGorgeousHair 1 year ago
Hello :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Because we have so many fabulous clients, please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
We never like to rush the production process so every extension is always perfect and beautiful.
Thank You So Much!!!
:)
HelloGorgeousHair 1 year ago
@HelloGorgeousHair
I hada question i need new hair extensions but i need them in two colors and i am not sure how to order them on your site when you choose don't see my color option how do i let you know waht color i need them. If you can let me know i would appreciate it, also i know that they might take long if i order them what it the longest i have to wait.
LaPlebitaNice 1 year ago
This has been flagged as spam show
Hello Gorgeous Girls :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
Please also take a peek at the "Production Time" box at the bottom of our website, the information will likely answer your questions immediately!
Thank You So Much :)
HelloGorgeousHair 1 year ago
DON'T EVER BUY HAIR EXTENSIONS FROM THIS COMPANY!!! SUCH A HORRIBLE CUSTOMER SERVICE! DEFINITELY NOT A TRUSTWORTHY COMPANY!! TO ALL WHO GOT THEIR HAIR EXTENSIONS AND LOVED THEM, GOOD FOR YOU! UNLESS YOU WANT TO WAIT MONTHS FOR THEM AND FEEL LIKE THEY'RE NEVER GOING TO COME BECAUSE NOBODY WILL TAKE CARE OF YOU! WORSE EXPERIENCE I EVER HAD!! I'M RECOMMENDING OTHER COMPANIES TO MY FRIENDS AND CO WORKERS. THIS IS NOT WORTH THE HEADACHE AND DISAPPOINTMENT!!
carlyna7 1 year ago
This has been flagged as spam show
@carlyna7 Hello Gorgeous Girls :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
Please also take a peek at the "Production Time" box at the bottom of our website, the information will likely answer your questions immediately!
Thank You So Much :)
HelloGorgeousHair 1 year ago
I've had no response after several emails. I ordered my extensions over two months ago and still have not received them. I recently tried leaving a message on fb so we'll see how that goes.
rockyourworld86 1 year ago
This has been flagged as spam show
@rockyourworld86 Hello Gorgeous Girls :)
Please email all order inquires to orders@hellogorgeoushairextensions.com
Please make sure to always include:
Purchase Date, Purchaser's Full Name, Address, Extension, Color Choice.
If you have not received your gorgeous extensions yet, it means we are still making them for you!
Please also take a peek at the "Production Time" box at the bottom of our website, the information will likely answer your questions immediately!
Thank You :)
HelloGorgeousHair 1 year ago
Omg thank you so much for making this video i was so excited in oredring them i was about to order them but good thing i decided to look up reviews and im getting luxy extensions instead :)
twiliightlOver01 1 year ago
Hey guys welll i just got my Luxy extensions in the mail two days ago and i loveee them! they only took about five days for me to get them including the weekend! this is wonderfull, and i just checked my email and hellogorgeous finally wrote me back....too late though.
kayyk14 1 year ago
awee im really sorry then. I agreee 100% with you. the customer service is shitty. but im just hoping it really is worth it like people keep saying. good luck hun.
bridgetteleineweber 1 year ago
i tried to contact her on her youtube account. and she contacted me right back. try that hun =] hope it helps ya
bridgetteleineweber 1 year ago
@bridgetteleineweber lol i actually wrote her three messages through the youtube account and still havent gotten a response....it seems to be that she only writes back who she wants when she wants. This is not any way to run a company, i check everyday and it says the last login was a few days ago which is another weird thing because if your running a company wouldnt you check all your email accounts for the customers? yea, so i decided to go with luxy. they are amazing at customer service!
kayyk14 1 year ago
I'm ordering from Luxy Extensions today! Im tired of HG horrrrrrrrible customer service, i emailed Luxy extensions and they wrote back within the hour, THAT IS AMAZING! Not only are luxy extensions about gorgeous hair, they value the customer.....I cant wait to receive them, they should be about a week rather than a freaking month. yay!:)
kayyk14 1 year ago
@kayyk14 YOU WHAT I THINK IS THAT SINCE SHE TAKES SO LONG TO FINSH HAIR EXTENSIONS PEOPLE WILL CALL HER EVERYDAY, OR SOMEONE HASNT GOT THEIR EXTENSIONS IN LIKE FOREVER AND SHE DOESNT WANT TO DEAL WITH THAT ITS REALLY ANNOYING HOW IN GODS NAME YOU RUN A COMPANY LIKE THAT DOES NOT MAKE NO SENSE NO ONE SHOULD WAIT MONTHS SHE GET HUNDREDS OF DOLLARS SHE CAN AFFORD OTHER PEOPLE TO WORK FOR HER AND IT CUTS THE WAIT IN HALF WHAT AN UNPROFESSIONAL " BUSINESS WOMEN" BITCH!
moneylover19 9 months ago
I ordered mine Nov 22nd, and have emailed SEVERAL times through the site's email, regular email, and youtube. nothing. this is getting ridiculous.
malloryroxs13 1 year ago
@malloryroxs13 u ordered them on nov 22 thats like less than two weeks. im still waiting on mine and its been a month and a week.
259Giselle 1 year ago
@malloryroxs13 Yeah, I ordered mine Nov 26 and I'm getting nervous...everyone in my family keeps telling me I get jipped. I really hope not...
DigitalMunchies 1 year ago
@DigitalMunchies i actually got mine today! before Christmas just like she said. I wouldnt worry :)
malloryroxs13 1 year ago
since they were ordered with a credit card, im guessing, tell your parents to call the number on the back of the card used, and dispute the item. let them know it has been past 30 days from the date you ordered it, and that you have emailed them consecutive times, having no response. mom will get her money back, and you can go to sallys and buy just as awesome hair extensions ;) <3 love love!
Bevinelise 1 year ago
Comment removed
TheCakeBoutique1 1 year ago
im scared to order mine now, because i dont want to get jipped. fuck that
TheRukax3 1 year ago
@TheRukax3 i wouldnt if i were you...
kayyk14 1 year ago
@TheRukax3
there is nothing wrong with the Hello Gorgeous extensions, I would just not recommend getting them when you need them fast for a special occasion or something. I ordered mine on Nov 10th and still haven't received them. However, I was expecting to wait because I did my research and they take a long time to make and ship internationally. Everyone I talked to told me they love them and they are worth the wait:) So in my opinion, HG are a great way to go but order them well in advance.
bodnarova05 1 year ago
it takes about a month or so for everyone to get theres..its because there hand made.. you should have done re-search first.. then you would have known how long it takes.. it took mine a little over a month to get in
OnlyTheObvious 1 year ago
also,IT TAKES ABOUT A MONTH TO GET THEM,DONT COMPLAIN IN YOU ONLY ODERED THEM A FEW WEEKS AGO. for you october 14th is a log time but for the other girls that only orderd them at the end of november,dont complain until a 4-5 weeks go by.
ayeeisforarianaa 1 year ago
Comment removed
TheCakeBoutique1 1 year ago
i orderd mine november 13th,and got them december 10th.i emailed shannon many times and i did end up getting a response, but if you have this problem,try posting on thier facebook wall,i did few times,she gets back to you way faster than email.also you gotta remember that the are a very small company and they get slammed with orders and tons of emails,if you need your extensions by a certain date,make sure contact shannon or you wont get them in time.
ayeeisforarianaa 1 year ago
Comment removed
TheCakeBoutique1 1 year ago
@TheCakeBoutique1 it takes that long for everyone.. mine took like a month and a little over a week to get in, i think its because there hand made and get so many orders :l
OnlyTheObvious 1 year ago
i ordered mine September 27th and they still aren't here:(
iactisingidance 1 year ago
saaaaaaaame dawg, ordered mine on november 14th.. and was hoping to get them for my supper sweet 16th which was dec.6th
and emailed them 4 times...only one email back, and it was:
"Thank you so much for your email! We will respond as soon as possible during normal business hours, Monday-Friday:)"
todaaaaal bullshit!
im getting fustrated aswell!
pearlrox1 1 year ago
@pearlrox1 mine was a birthday present from my parents..... my birthday was oct 14th -___-
kayyk14 1 year ago
Get Luxy hair extensions with the refund!
They are great, and come in days international!!!
benemanoo 1 year ago