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caipingqun 9 months ago
Pure Sales Hype -- my experience with Rosetta Stone's customer service is that they avoid servicing the customer in any meaningful way. I was terribly disappointed with the lack of communication (one rep has no idea what another rep has told a customer).
35planotx 2 years ago
@35planotx - We're sorry to hear of your poor experience and would like to help. If this is convenient, please call our Customer Care line at 1.800.280.8172, option 3, or reply to us with your contact information and convenient times. We are open M-F, 9am-10pm and Sundays 1pm-10pm EST. Thank you.
RosettaStoneSupport 1 year ago