Added: 3 years ago
From: BuyGitomer
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  • Woah I thought I was on bigthink for a minute.

    Maybe rename the channel smallthink.

  • ......(\_/)

    ......( '_')

    ..../""""""""""""\======((((@ WOW

    /"""""""""""""""""""\

    \_@_@_@_@_@_/

    Excellent video! Your two words are right on. Especially, the power of questions.

    Most salespeople do not use questions effectively. They ask basic questions, but it's amazing what a prospect will tell you if you just ask him/her.

    Also,it's amazing how many people listen past vital cues. A customer will tell you exactly how to sell him/her -- but you need to listen. Great video!

  • Wrong.

    The two most important words are 'no problem'.

  • 2 words ....

    u suck !

  • two words...Fuck Off!!

  • People are going to buy your product or service some where! Why from you? No brainer! Believe in what your doing selling serving or get a product or service that you can get behind.

  • I would have to guess with his success he was implying "if you're in sales JUST for the money then get out." If you're broke (but you know you're the next get rich story and you're good at sales) and can barely pay your gas bill, it has A LOT to do about the money. By putting your potential client FIRST and the sale second you will most certainly be rewarded.

  • Hwheat Thin

    "Stewie Griffin"

  • i am a sales represantative for a company that supplies chemicals, lab tools, visual audio aids (like hornspeaker, hailer, p.a system) to local schools,been working in this field for a few years, i agree with ' you ' thing,first is to build trust then selling products is gonna be very easy, second is u gotta know your products well, 3rd is u have to know the price, sometimes costumer always ask the price, 4th my opinion is u have to be honest, if u cant supply say it so. dont make blind promises

  • u&y

  • Many, maybe most, get into sales for money, that's true. But if that's all there is for you, 87.3% likelihood you become an alcoholic.

    If you believe in your product, 42.7% chance you become an alcoholic.

    If you also want to know what makes people tick, 18.5% chance.

  • Comment removed

  • The element of engagement is very cool, understanding when to ask the right questions at the right time.

  • Im in sales for money, any other reason is crazy. 

  • Surely the sales manager at the Samsung did not understand the TWO WORDS! Want to know what happened? Check it here: salescase.blogspot.com/

  • Why do I suddenly want to buy gitomer? Damn, this guy is good!

  • You & Why! Both highly relevant when it comes to sales.

    Thank you.

    @strengthinbusiness

  • two most important word in sale is you and lying.

  • This video is awesome and true! I guess the other negative comments are from people who haven't ever worked in sales.

  • He is saying its not about money as he is going deeper. More to it than money, but if you don't understand this..I bet ur shit at sales

  • fucking idiot bullshit........ITS ALL ABOUT THE MONEY

  • Is this a oversized turkey?

  • thank u git...

  • NO THANKS!

  • U and Y... I guess they could be the 2 most important letters too :-)

  • Maybe Jeffrey should have said "If it is only about money, get out of sales". If you are in sales for a living part of it has to be about money. But I am just as motivated by pushing myself to be the best I can be and serving my clients at a level that my competition can't touch. If you are always thinking about money you are not customer centric. If you are in a position to walk away from any deal, you are most powerful as a salesperson. Totally money centric people don't think that way.

  • Great stuff Git... SImple and good

  • If money isn't the incentive, commission wouldn't exist.

  • Lol, no one works at sales for free... or just for being so kind to give away products... if it was that way, millionaires would be working selling, and... well, they'll be buying stuff to give it free... this guy has lost any interest i had in hearing what he says... couse trying to build a company, means money, and, believe me... no bank in the worl would give you money for a smile

  • if its money, get out of sales. bullshit. how can a commission job be about ANYTHING other than money?

  • Comment removed

  • i'm here for money. i'm doing it damn well and i'm gonna stay in sales. lol

  • yeah your right

  • I just do it for the money. Phukk the customer

  • sales = bullshit!

    

  • @slingmeharoun

    SO DOES JOB

  • hit me up...being killin sales...we'll share stories

  • This is the most basic shit ever!! Are you kidding me?! I just got into sales but this is some captain obvious shit right here, lol

  • VERY NICE!! Thanx so much

  • i think i dont have good opening while i take my calls thats the reason why my customers always hang up on me m selling websites any suggestions for me guys i wud really appreciate ur help

  • ok dr. phill

  • and as Gitomer said "why the customer buy is 100 times more important that why you sell, or let me rephrase it, 1000- times, no 1,000,000 times... 1 billion times more important" This guy is the BEST sales trainer I've come across and I've spent over 5,000 USD on sales books... I really hope none of the salesmen read/listen to him so I stay the only one who is climbing up the ladder of success this easy... :D

    Have a great sales day

  • The "WHY" is explained in details in Gitomer's Sales Bible and "the little red book of selling" which is basically gathering enough information about your client before going to the meeting and then during the meeting you have a set of few questions that will involve the customer/prospect in a different way and make him/her think in a different pattern which will lead you to the true objection or the true reason why they buy

  • @soudenm84 it's not the customer who cares "WHY" it's you, you care about that and when you ask powerful question the custoimer will know that you are not there to sell and run.

  • That point on his head looks painful . . . . . . .oh, and the video was good.

  • Did he just give me reasons to go to Hawai, or did I miss the entire point of the video?

  • @BUYGITOMER - AWESOME, your an inspirational man. Impressive.

  • Great vid!!!!Asking questions is a smart move in sales.I agree with every word that you say.!:-)

  • thank you for the video

  • I agree with the "you" but, I disagree with the "why" bit, the customer doesnt care WHY you do this, they care HOW you can help them, and HOW you do it, ie friendly, but professional. i own my own telemarketing company.

  • this is serious food for thought thank you!!!!!

    where can i buy a DVD

    Vassie

  • Love your video's...Love your Books...you ROCK

  • I like this guy. He thinks like I do. Bring us more, Jeffrey!

  • Great advice thank you.

  • He says that making money is not a good enough reason to be involved in the selling profession???? isnt making money what sales is all about??

  • @Nooneyboy91 Satisfying client needs is what sales is about. If you just concentrate on making the sale, you won't take the time to build a relationship with your customers, which is necessary for repeat business.

  • @cybersphere I agree with that totally, the real success of a sale is determined by the customers feedback...but what I ment is money can be your motivation to become a sales person thus making it your profession

  • @Nooneyboy91 No, it is not. Being of service to your customer, problem solving and putting the customer first and building trusting long term relationships is what sales is all about. If you are able to successfully repeat that process enough times the money will take care of itself. I like what Zig Ziglar says: You can have anything in the world that you want, if you help enough people get what they want.

  • I think it's very contradicting for him to say if you are in it for the money then "get out of sales" and the very last sentence he says "if you master why, then you will master your check book" dude what are you saying?

  • ha ?

  • Guys who say "no one will work in sales for free" are in the wrong mindset. The motivation is not money. Why do u want the money? The answer should not be.. because I want a new car. Why do you want a new car? You gotta get the real "why" answer that touches you the most. Thats why if your in sales just for the money, LEAVE SALES. Ur wasting ur time. For the ppl who believe "sales is bad"... u understand that if one person is not selling u something someone else is? and guess what? Ur buying

  • My wife constantly gives me a hard time about my work as a sales rep. We married last year, but already she’s threatened to walk out & take our 1YO kid with her!

    My job demands being confident & flirting with women while out on the road- you work hard & play hard. While staying in a hotel last month, I ended up in my room with a young female staff member, who found it a ‘turn-on’ to Skype my wife while we made out on the bed. It was strictly a 1-time mistake, but I never hear the end of it!

  • @SuperTruth77 Your wife has a good reason to walk out. Your job does NOT depend on your flirting with women. Be a man and put your family first!

  • @SuperTruth77 you are a sleez bag

  • Whilst I understand the principal of building a long-term relationship selling an ethical and moral product however, to proclaim that people should not be in sales if their desire is to make money is horse shit! If you got a conflict of interests become an activist or doctor, NOT a sales man. ‘Before we can accumulate riches in great abundance we must magnetise our minds with intense desire for riches!”

  • Why I am in the sales- industry is because I want to make money, and in order to get money is to get better, and keep the quality of each sale better. I am the best salesman at our job on our current project, so I know what I am talking about. Nobody work as a salesman for free, mr. Jeffrey.

  • You and hwhy. Cool hwhip.

  • @GoldenChildBH LMFAO

  • @GoldenChildBH Saying hwhat hweird?

  • @GoldenChildBH

    'Say cool'

    'cool'

    'now say whip'

    'whip'

    'now say coolwhip'

    'CoolHwhip'

  • Thank you, Jeffery. Love your energy! :)

  • Very simple, elegant and insightful. When I think about what makes me buy from someone else - it all boils down to this.

  • I think the point was that if you are ONLY in it for the Money that it will come through in your Sales Pitch and people wont buy from you. You have to have a passion for helping people and being succesful beyond the money, which if THAT comes through in your sales pitch then the money will come.

  • @js21jam Exactly! I've been in it for 3 years because I want to help people and provide them solutions to their problems. Thats what drives me. The reward for doing my best and meeting someone elses needs is the money. Money is the reward but not the motivation for me.

  • That is the funniest thing I ever heard... "If you're in sales to make money, get out of it." hahaha Yea, Find me one person that isn't in business to make money. So full of shit.

  • @MunkeySpaz lol agreed. he's like "think about what you're in business for" i'm like "money $_$" then he says that FUUUUUU

  • @MYNAMEISFRANKENSTEIN Yeah.. hes full of shit.. In sales everyones motivation is money... and thats how it is in every damn job.. Try finding someoen that will work sales for free... sales is full of manipulation of how you can use your words to connect with another and get them to fall for your (sales pitch) lol...

  • @Cashmachinez Lol - you're talking about peddler sales people. If you have had the opportunity to meet millionaire sales people (like Gitomer) you'll see that what he is saying is extremely valuable. Those who want a quick way to the top use money as their sole motivator, and they may do well...but they'll never be one of the greats. Also, check out Daniel Pink on Youtube and he cites actual research on motivation and money.

  • who the fuck r ""YOU""

  • Hi Jeffrey, I got introduced to you through the Little Red Book. Thank you for this video clip. My sales team and I had benefited tremendously. Thank you

  • OK, who are the 18 butts who votes to DISLIKE this Gitomer gem? Oh, wait, they probably didn't hit quota this quarter... (meow! bowl of milk, ladies?)

    Thanks for this Gitomer Jem!

    AprilBraswell

  • 5*****

  • the "why" part sure makes sense

  • What a blowhard who has no idea about how to satisfy customers. It's not about you, it's about THEM - customers

  • @unclebobpart2 True! Especially so in the UK.

  • At 0:44 "...Why are you involved in the selling profession? what do you have to gain out of it? IF IT'S MONEY, GET OUT OF SALES...."

    What business profession would be a good alternative to sales if money is my priority?

  • @platski2009 banker ?

  • Two most important words in sales: "fuck" and "off".

  • Jeffery Gitomer's Sales bible is THE best audio book ever!

    Amazing ideas, great approaches and VERY inspiring and motivating!!

    THANK YOU, Jeffery, for helping ,me become salesman of the year in three branches and achieving my branch's TOTAL target by myself.

  • Sorry but he is absolutely WRONG. NO ONE AND I MEAN NO ONE IN sales is in it for the "GREATER GOOD OF MAN KIND." People in sales are in it for the potential "sky is the limit" salary! If someone tells you that they're in it for other people and answer questions then they are really "SELLING" themselves.

  • @morass24 if you listen to Sales Bible you will understand what he's talking about.

    here he explains the principals but the real deal is on his CD's. Check it out, you have nothing to lose.

    :)

  • interesting , good points

  • Sorry to disappoint the detractors but he's right!

    'You' is an essential element in every sales call, marketing copy, etc.

    Likewise the 'why' is far more powerful and relevant than the 'how'. People already have more HOW TO's than they know what to do with.

    Business owners don't struggle because they lack the HOW, they fail because they lack a big enough WHY... it's very simple, ignore Jeffrey's message at your peril!

  • My top 2 words that I use all the time when in sales are WHAT and HOW. "Why" is too broad of a question.

    WHAT is the customer's goal of shopping today, WHAT product or personal need has brought them here, WHAT product meets their needs best, WHAT is their purchase timeframe, WHAT are the customer's simple reflex and hidden complex objections, WHAT do I have to do to close this sale, and HOW can I best help them achieve their goal in a way that works best for THEM if they aren't buying today???

  • this is bullshit.... DONT DO ANYTHING FOR MONEY PEOPLE, JUST FOR '' A HIGHER PURPOSE''... yeah right

  • @cima100100 Actually, I believe he's referring to doing a sale with integrity. That is, not for you [the salesperson]'s benefit, but first for the customer's benefit. What do they want, and why do they want it? Can I, as the sales person, give them what they want, with integrity, and can I stand behind that sale with my head held high? That must be conquered before you can sell it to them. We all knows sleazy sales people. Some of them even make a quick buck. But it doesn't last long.

  • @Hornet1806 But he said, '' if you're in it for the money, get out of sales''. I thought everyone works for money, well exept some people like scientists or doctors, maybe.But come on, you can't make the selling business a ''higher purpose'' job. It's just sales. Although i understand what he means but i don't agree is all.

  • @cima100100 Yes, certainly, there is an element of "we all need to work for money, and we all need money." I think you and I are saying the same thing in two different ways. Look; if you sell something without integrity the product comes back and attached is an angry client. How have you made yourself any money? If you sell with integrity, the product gets moved, you get your cut for your hard work, and the client is happy. You may still have done it in order to support your family at home.

  • @Hornet1806 So you mean sell something with honesty and make the client happy?Basically that means the sale price is still the same and you sell it and get the same amount of money but the client is happy and you're happy because you made the sale with honesty? I don't understand most of his videos because i don't see where he's getting with them.

  • 'if your in it for money get out of sales"????

  • @ess06c YES! When you're there ONLY to make money you lack 3 key things: proper interviewing, listening, and sympathizing. Successful sales is NOT a result of predatory actions, but people helping people... and pushy manipulative sales people are unhelpful predators which is why the word "salesman" has a bad rep, esp in car sales which is what I'm in. Customers sense it when you're ONLY there to make money which only causes more simple reflex and hidden complex objections for you to deal with.

  • There is so many Sales Pitch in America you don't even Care anymore. Free is not even Free. 20% off is when you have to purchase something. Our internet is filled with junk stuff blocking our screen and taking away the beauty and finesse of website design. Our mail boxes are filled with junk paper that we throw away causing harm to the environment. Bogus phone calls are flooding our system from balogny jobs that are causing filth to the system.

  • Hi,

    When I hear that Mr. Jeffrey Gitomer points out, "if you are in sales for money; get out!!!"... Seriously I need to be as wise as he is to get this straight. Hang on, if someone is asking me why do I choose and do sales? For money, for commisions, to become more money greedy and just be a part of this sick capitalist world.

    Mr Jeffrey if there is a greater reasons you do follow in sales, please do explain them. Capitalism is a system of unjustice and sales is a part of it.

  • 12 people don't want to master their check book

  • #1. Lie

  • @jsdek lie like a sonnamabitch makes more money

  • @edko, you're WAY off base. In the 80's it was "always be closing". This is 2010-11. People can't stand the pressure sales. It doesn't work like it used to. What works now is building trust & rapport & finding solutions, not SELLING people. Let people close themselves by asking smart questions about THEM and making sure that you listen to their objections & ask them, "If I overcome those objections, do I have your commitment to buy?", but that's only after a lengthy uncovering of their needs.

  • Build rapport, know your audience

  • two words - you rock man!

  • awesome

  • Great sales video.

  • is this not a mac ad?

  • Wrong! "put that coffee down!" Any professional saleman who saw the movie knows, that the most important words are "A-I-D-A" and "A-B-C". "Always be closing"

    "you've got leads, Mitch and Murray paid good money for them, get their names to sell them". "you cant close th leads? you cant close shit, hit the bricks pal cause you are going OUT!" Ed UGA/NASE MDP.

  • thanks for sharing this with people who are agaisnt idoits like YOU

  • nice sharing

  • being a salesman has nothing to do with "helping people" if you're in it to help people, your not gonna go far. You have to be sneaky and shrewd. You have to make the client beleive that they are the number one priority, and that they NEED what you are selling. That's the key to upselling. Especially if it's a long-term item like a car or house. YES you need a GPS. YES you need sway-control. best phrase= "Better to have it and not need it than need it and not have it"

  • @cfire600 Being a regular salesperson making decent money has nothing to do with helping people. Being one of the very best salespeople has everything to do with helping people. If you be sneaky and shrewd you will live as a mediocre salesperson with very low morals. If you be brutally honest and upfront, while doing everything you can to help the person, you will be a much much better salesperson. The best salespeople act as consultants there to help. Learn this or else you will never go far.

  • @hubertandclyde A good salesperson IS one that makes money. No company will hire you or keep you if you let morals get in the way of cash flow. In most cases, push what you have in store to bring up your sales, the company will recognize your potential amd thus, increasing your wages. I'm not saying outright lie to your clients, let them know the truth, but say it in such a way that highlights positive points in your product, and diminishes negative points.

  • @cfire600 A good salesperson IS one that makes money. The very best salespeople are NOT sneaky. They build trust with their clients on the basis of total truth. The salespeople who are the most honest and upfront and have morals are the ones who make the MOST money.

  • @hubertandclyde In my experiance, you can't please everybody. You either befriend your clients, and tell them every truth about every phone and possibly turn them away forever just to keep them happy, or you give them every reason as to why your product is superior and still "appear" like your helping the client (in reality, you still are helping them, but you don't turn them away with the absolute truth) ie: You don't tell somebbody a vehicle your selling has low gas mileage compared to GMC.

  • @cfire600 You're right, you can't please everybody. If I can't save somebody money over the long run with my product/service I'll straight up tell them they are better off keeping what they have instead of only highlighting the points where I am saving them money. This way they respect and trust me fully, and there is a good chance they will refer me and send some work my way. If they go with me and find out I "forgot" to mention something then they spread bad news about me and my company.

  • @hubertandclyde Again, turning people away doesn't make you money. I've learned this over a few years of sales history. Instead of pushing for a sale today, YOU turn them away in hopes that they refer somebody, whereas I push and make a sale today WHILE ensuring the client that they are making a good decision, and again have a good chance of referal. Just a quick question, what do you sell? Because that could be a key differentiator in how we both handle our clients...

  • @cfire600 [1 of 2] I currently am selling the a merchant processing companies services to independent businesses. I am getting them to switch their current provider to go with me as I offer better rates and save them money on average. If the savings I have for them is not worth the switch or they really just don't want to switch right now, I be very courteous and do not push for a sale like most unsuccessful. salespeople. 

  • @hubertandclyde ok. that kinda explains a bit. I am in the cell phone industry. (i started off selling mowers if you can beleive. haha).  In this industry, it's very competitive and every time you let a potential client walk out the door without a device, the churn rate is ridiculously high. chances are, they'll want to shop somewheres else and be scooped up by the red guys or blue guys. And it's not like we just sell them a product and send them away, we service them after the fact as well.

  • @cfire600 I have also worked in the cell phone industry. The most effective technique I have ever used for any sale is to make the customer WANT to buy from you, and you act as if you don't really need their business. You do this by showing them you are the absolute best. You also give them a sense of urgency, like they may not be able to get this deal next week (which is completely true). The very best salespeople have people WANTING to buy from them, they don't ever pressure a customer.

  • @cfire600 [2 of 2] This way I leave them with a good attitude towards my company so that when either myself or another representative goes over that area again in a few months they remember my company as the only one who was respectful and actually trying to help rather than just make a sale.

  • I like the perspective that is offered regarding a salesperson's motive as well as the tips involved in this session.

  • well this guy was annoyingly vague but I'd say that who you are, who you're being, and how you present yourself is indeed the single most important part of a sale. People judge within 3 seconds of meeting a new individual. I believe it's 2 seconds for an ad.  Who you are is way more important than what you say when you consider a judgment has been made before you open your mouth. And I don't think he means hugs and kisses when he says greater purpose.

  • if you are in it for the money leave? if its for some greater purpose you are in the right place? well mr i dont know what you are selling here but i am not buying your world peace and bags full of hugs&kisses for the greater good of humanity! know your product...feel good about your product.. know your customer... be honest never promise what you cant keep...SELL SELL SELL to make your commission and be happy! if you want to do something for the greater good go teach primary school social class

  • this guy is a shithead. Make money.

  • amerian blabla, go back in your cave and leave the world alone

  • @lhhhlb i know... it's such common sense. why? well fucking DUH you make a commission.

  • When i saw the Title in a different video on the Right side i really was about to make a short vid with the same title but the Content woud be like this:

    "The two most important words in Sales: Fuck You" haha

    Fu all who dislike me or my comment

  • @Xterminatorbond What a loser!

  • graet job and tips..

    thanks !!

  • Jeff is correct, sales is about going to the bank. His concepts are direct and contemporary. My mentor max always said "if you want a friend then get a dog" .

    I based my entire business on being straight forward and using Guts. Thank you Jeff

    Claude Diamond

  • Cristoff3 you're right! "If you're in sales for the money - get out.."

    If I want to sell to people and not make money, I'd get a job in McDonalds..

    OK why else would you go into sales? To help people - Well helping people is just a by-product of earning money.

    nah can't agree with him on that. Sales is about making money first, then facilitating, if it's done in a professional mannor then both you and your client will be happy......

  • sorry, but....am i right in thinking he just said 'if youre in sales for the money, you're in it for the wrong reason'

    even jesus christ himself wouldnt say such bullshit.

    sales = money.

    money=motivation.

    although, good advice on YOU being the key word here, good advice :)

  • How can you all not get what he is saying? If you are a sales professional you will get this.. If you are 'only' in it for the money you will never build true and successful relationships and you will never be happy.. if you are in it for the value it gives to your life and that of your clients business then you will be happy and the money will flow..

  • oh and another good sales tip here. monitor body language !! it tells you things that the person is often unwilling to say. for instance, this guy. The start he puts his hands up in a way to suggest he is not involved and continually shakes his head whilst he says "people are always asking me about the most important words in selling". This probably means people are not always asking this to him at all.

  • rofl this guy is an absolute joke. If you're not in sales for the money then you're in the completely wrong business. sales is all about 1 thing. SELLING!! (and maximising the opportunities to sell). guess what selling equates to. that's right, MONEY ! clearly this guy doesn't need to pay for regular haircuts so money can't be that important to him.

  • Ohh, and another thing; anyone who uses body (non verbal) communication as a form of universal deduction is an idiot. You, above, couldn't sell the cure for Cancer in a chemotherapy ward.

  • @BigE1613 People who really cannot grasp body language oftem have that view. That's okay, you're just not as smart as other people.

  • Comment removed

  • @exile4eva your comment is so ignorant it motivated me to reply. In the context of this video, Jeffrey is talking about focus and motives. If your primary focus in selling is the financial gain that comes from making a sale- you have the wrong intent.

    If you have an orientation toward the WHY and an understanding how your offering can meet the legitimate needs of the customer you are a sales professional; financial reward is a natural byproduct of this type of competence.

  • @abodemtmartha Decision making process has been proven to be unrational, specially in contemporary societie, after the shift between NEED and CONSUME in the early 20´s. Nowadays consumers are not looking for what they need, but what will make ´em feel good about themselves.You may have the best shoes in the market, but people won´t buy it if they don´t relate to it.

    For more in depth info read "propaganda" by Edward Berney or see Adam Curtis documentary "Century of the self".

  • @abodemtmartha Shutup and fuckoff.

  • Jefferey has two points I must admit. If you dont ask you dont get!

    And secondly you are the most important person in your life because

    there are people relying on you to house feed and love and provide.

    And last money is great! but dedication and hapiness in what you do

    well will reward you with all those things as they have done with me

    but hey what do I know. Im a sales person been up and down in the business

    of selling and loving it.

  • the message is clear to me,show the client how much u care not how much u know, put it another way, no one no one cares how much u know until they know how much u care, sincerity will shine thru sales will follow

  • Kind of a contadiction in terms there with the "if your in it for the money then get out!" and "if it's for some greater purpose then your in the right place" Finally "you'll master your checkbook"???

    Overall, thumbs up never the less was quite informative... Cool video, thanks.

  • Kind of a contradiction in terms there with the "If you in it for the money then get out of sales" "for a greater purpose, then your in the right place" Finally, "you'll master your checkbook"?????

    But kind of cool never the less and it kinda makes sense.. thumbs up overall and quite informative.. Thanks

  • that was way too professional for what i'm looking for. I need a list of words not a philosophical and moralizing lesson about the power of engaging sales

  • if youre in it for the money then get out...

    you'll master your checkbook...

    ???

  • ive been in sales since 1994 ,, i started when i was a kid,, its still the same til today in 2010 even with the internet, you get much further if the customer likes who you are and why you want their business , also,,, it depends on what and who you sell to, also you must know the difference between a customer and a mooch before you pour your heart into it

  • Nice work! I'm a Sales Caffeine fan and love Jeffrey's style. Maybe it's my inner-Marine, but I like his "kick in the ass" style.

  • Interesting comments left by sales people viewing Jeffrey's video. I agree that if you do not like want you are selling then your presentation will be poor. If your presentation is poor then the customer will not trust you. If the customer does not trust you then you will not make the sale. If you do not make the sale then you will get fired. If you get fired then you need to find something your passionate about to get people to trust what you are selling. It is not as complicated as it sounds

  • Why are you people so eager to criticize?This man writes books!Lighten up.

  • Bunch of crap, you gotta construct your entire personality around the customer. THe customer doesn't give a shit about you, they care about themselves. Make the customer feel like that they are made of solid gold and they will like you. They will think you have a soul and then you have them!