Added: 3 years ago
From: tomaskas
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  • thanks alot dude hope to have my xbox to U.P.S. in a week or so

  • speak bitch 

  • To leave the hard drive or take it out?

  • @MyNarutox Need to take it out, you only send the xbox 360 with no accesories

  • Wait... u put both receipt and the label in the sandwich bag?

  • @adrian18825 Stop with the 360 !!!! Go get a new hobby lol

  • Do you have to send any cables or is it justthe Xbox??

  • WATS GOING ON, SOMEONE REPLY!

  • MY SHIPPING LABEL DIDNT COME AND IT SAID ITS GOING TO COME IN 1-2 WEEKS BUT IT LIKE PAST LIKE A MONTH

  • i sent a repair request in september but havent sent it yet. the warranty expire nov 30th thats about a 3 weeks away ive been really busy and finally have it packaged, can i still send it?

  • this whole xbox RRoD has really pissed me off, I've haf the new matte black xbox360s for about 6 months before it started acting a bitch and microsoft sent me a ups shipping label, I hadn't realised how hard it would be to find a shipping carton for the little bastard, and I'll be raped by badgers before I buy a box for 8 quid from the Post Office. shoulda bought a ps3.

  • If i removed the sticker on the inside do I have to pay 100$?

  • @Idiotsfilm101 , you can get free shipping with UPS (paid for by Microsoft) as long as your Xbox Console or accessory is still within warranty. This is done via a label which can be posted to you or emailed to you.

    Otherwise you will have to pay for it.

  • @tomaskas dude how  may days did it take to your xbox get back

  • how do you get a repair

  • I sent mine on the 12th os September and I have no Idea when I'm going to get it back unfortunatly :( any idea when i'm gonna get it back? any help is appreciated

  • Well.. having gone thru 5.. Yes 5 xbox's in a year (each one repaired under warranty) Xbox sent me THREE new systems, and a $1000 gamestop gift card.. It's awesoome when you complain constantly!!

  • Now do you have to be 18 and older to do this?

  • i was wondering if UPS will do it for you and for how much? and how much would the bubble wrap cost and do they sell it at staples?

  • Dude, my label has no 'sign here' fields. =) The guys at the phone told me "you must sign when the UPS guys come pick it up." So that means sign digitally with that little digital pen on their handwriting device. =)

  • What if you dont habe the e74 error but you send it in saying that was the problem?

  • 1 red light means that it can be repared by you

  • I know how to fix the old xbox 360 if it has red ring of death 1 get two cotton buds 2 pull 1 head off each of the cotton buds 3 leave the xbox off for 10-15 mins 4 stick the xbox on and stick the 2 sides of the cotton buds what you ripped off and stick them where the fans are 5 leave for 30 mins 6 the red rings will go down from 3 then 2 then 1

  • is it good that my sbox 360 has 1 green light? plz answer

  • Great online video! Intend to make around Five Hundred and Seventy $ day per day? Close to 2600 content individual people are employing this procedure at this time! Head over to roulettecash !! or)

  • what if you sent it off and you didn't sign it

  • Saying goodbye to my Xbox was like saying goodbye to my grandma: both were painful. RIP Grandma ;(

  • @OzzyBlue97 hahahahha LOOOOL :D

  • you can use boxes you have home does not have to be

  • i bought my xbox 360 a few months over 3 years ago. i bought it in january 2008. can i still send it in. its april now.

  • how do you get the send label?

  • i have the 1 red ring problem i didnt do the shipping label by email because i dont get the email. so i did mail.... i just got it and im goign to follow ur video but when u have the return label can u just right it on the box or do u have to print it out and put it IN the box

    or could u just tape the printed return label on the box and not inside

  • hi u know how in the end you taped it to ur box is it oke if i print another paper of my return adress and put it to the left corner outside of the box

  • the xbox instructions from email says to write the return address on the box, does it matter which way i do it? and aslo i had the label sent by mail, will it be good 3-4 days? ive had it since last tuesday

  • Super helpful ill be sure to make a video response.

  • does microsoft send the shiiping label to ur house

  • @MrSupplerain yes if you callor do online or whatever... if u CALL u can ask them to send it to your house (this is what i did ) because sometimes the email doesnt send

  • i need a box help plz

  • @Spawn3X5 Ive found that a really good place to ask for boxes is your local game retailer (GAME, Gamestation, Gamestop) as they get deliveries more or less every day in boxes approx the right size :D

    Tom

  • @tomaskas alright thx

  • so u have to put the return address inside the xbox please reply

  • @miguel929496 Yes you do :D

    Tom

  • @tomaskas to late already sended it

  • tnks this helped alot

    

  • can you send your Xbox to microsoft if it has tray open problem??

  • @yugioh4trade Yes you can, but I'm not sure it you will get a free fix for this or not though

    Tom

  • @tomaskas you will as long as it is waranty im sending myn for repairs monday

  • If it's an E74 error the repair is free even if your warranty is expired. Sending mine in today. I had them mail the label to me and I received it the next day. It an official UPS label and is a sticker so I recommended doing that rather than printing it. My question is if I go to the UPS store with the label do I have to pay for packing materials?

  • lmao its sad how many people have watched this video because you know all their xbox's got fucked up. im sending mine off today :p

  • HAPPY NEW YEAR EVERYONE! Thanks everyone who has watched and liked the video! I never thought I'd help so many people! I've not been on in a while, so it's nice to see things are all well and you are all helping each other! Hope it all goes well guys and I'll see you on xbox live!

  • @jacobdoop12, the repair is free, as long as you are within your warranty :)

  • does it cost money to repair ur xbox because some people below say it costs 99 dollars PLEASE RESPOND

  • @jacobdoop12 Sorry for my long reply,

    No it doesnt not cost, as long as your xbox is within its 3 year warranty

  • @jacobdoop12 It cost me $80. That is only if you do it online. Otherwise you can call them and ask for them to do an online repair request in your place (if you somehow get an error on the webpage, like I did), for the price of an online request. This is because a phone request costs $110.

  • Forgot to mention: my xbox360 was out of warranty. :P

  • @jacobdoop12 Your XBox HAS TO BE UNDER WARRANTY or else there as a 100% chance you will have to pay something.

  • Comment removed

  • @victorgar99 well does shipping distance take a toll for time like majorly in this or no

    ...because it took them like not even an hour to ship it to microsoft

  • how long did it take to get your xbox back

  • @victorgar99 thats a good question cause i wanna know when i get mine back lol

  • Do you need to send it in the original box?

  • Does anybody know if it matters if i send it in the original box but with bubble wrap inside and stuff?

    Also... Is it really necessary to put the return address inside the box? My shippping label has my address on it already.

    Any help appreciated... Thanks :)

  • does it have to be ups it cant be like fed ex

  • i have a question, my xbox wont read discs and i want a new one, my parents are mad at me cause i voided the warranty on my xbox, so i was wondering how much it would cost to send in my xbox to get it repaired or is it possible for me to send it in to them for free to get it traded for a new one? if you have any answers that may help me than please let me know. thanks

  • @14056Corey the repair costs are 99 bucks, plus tax and shipping, luckily for me i had warranty

  • i only give the xbox right?

    just to be sure

  • i waited for the ups man to give me it

  • how do i get the shipping label, i registered my xbox and everything

  • @mowhawkthepker contact support 18004699269

  • damn i did it in a small - yesterday ups taked up my xbox

  • what do i do with the harddrive ,Package it or keep it

  • @stickman722 keep it lol u need it to play

  • @stickman722 keep it they dont need it

  • im sending my soon because of this problem please help me send it

  • does it HAVE! to be in bubble wrap?

  • @VanHalenWorshiper pretty sure foam peanuts would work

  • I would just like to say that this video helped me so much more than Microsoft's support. So, thank you very much for making this video!

  • signature part is it nessacary

  • i have a 3 red lights not a major problem

  • Wait, you can't send it in if yo don't have red lights? Cause I have broken Disc Drive.

  • @dadrunkendog im sure you can. it's still considered broken. it's just that the red rings are a lot more common. like i discovered last night (after getting my 360 christmas '07) that it had the 3 rings of death

  • what is the returning adress of microsoft in canada ?

  • yoo i requested a repair but i didnt get the printable label thing ...

  • @whadupBroo did you check your email??

  • what if your xbox is having video problems can you send it to them and theres no red ring or anything you just cant see the video

  • mine is not reading the games

    and its been a year

  • 1:46 why is there iraq's launguage on the bubble rap

  • can i just write my return address on a paper?

  • hi, i just requested a repair for my xbox and i was wondering if they still send you a box or do you have to get a random one. This is my second time requesting a repair and the first time they sent me the box but people say they don't do that anymore. HELP?

    and do you have to send the AV and power cables?

    thanks

    P.S XBOX SUCKS!!! the only reason im requesting a repair is because it's free...

    again thanks! :) BUY A PS3!!!

  • Wait I just got the red ring of death with three lights and I've only had my xbox for 11 months. Can I still send it? He said you have to have it for at least three years.

  • hey ups came to my house and gave me a label to put on the box so i guess i dont need to print mine

  • Did You say putting the return address in there at all was unnecessary, or just putting it inside the bubble wrap was unnecessary?

  • i did not print my recipt how can i send it off for repair :(

  • love this video:)

    sent my xbox and now it's on its way home :D

  • After it's repaired, how long will it take to get back.

  • i got a pre paid label ... all i have to do is stick it on and send right??? and btw thanks for helping all of us i appreciate it :)

  • does this cost?

    

  • soz if this sounds dumb but does it cost to repair it by Microsoft? plz reply

  • How much longer do you think it will be if the console is in "Repair in Progress".

  • Just CAll Microsoft and theyll make your account for you and send a fix for you so its easier

  • Dude thank you so much for this video. I was pretty fucking confused as this was my first time that my xbox is broken and needs to be repaired. thanks for the info. and safety tips and stuff. I'll just get some help with the information for sending and registering m xbox to microsoft, package it, and then pray that it'll come back soon all repaired.

  • Hi Nice vid helped a lot, i understand all of it BUT i just need to ask one thing, I have the shipping label on the front that goes to Germany BUT What is the other one i need to print out? what do ido with the receipt? what about my adress do I include that ANYWHERE Because it is already on the shipping label ??? REALLY NEED HELP THANKS A LOT SOMEONE PLEASE ANSWER AND ILL SUBSCRIBE IF IT HELPED! :)

  • k um first where do u get the paper that will contain he info

  • i really need help

  • @MrElmofication message me with your problem and i will try to help :D

    tom

  • One question do u send the receipt ov purchase ov the xbox to prove it's not over 3 years old or does it not matter

  • @tombennettlfc you dont need to send a reciept of purchase because when you register your xbox with microsoft they know when it was made and can make an estimate.

    If im honest i think you will can get away with it if you got your xbox over 3 years ago.

    tom

  • i just sent mine today dude.. Got 1 red ring.. and i packed it but didnt use any bubble wrap or magazine lol.. just put it in a box and sent it,, is that bad? and after how long do i get it back lol

  • @adeelch53  it usually takes 3 to 4 weeks

  • Thanks ! this help me alot.

    Im going to be on my 4th xbox ..

  • what if you didn't put the return label on the box, becuase they sent it anyway, maybe this is not the most recent system for shipping your xbox

  • Thanks, very helpful because I have to send my 360 in for repair and wanted a cheap way to send it (sure I can have the UPS store do it but for like $30 probably).

  • STEP(1 find a damn box

    STEP(2 put the xbox in the damn box

  • always keep those boxrd in case it breaks again all u have to do the next time is print out a free shipping label from microsoft.

    you can send off your package for free too if you order something else thru UPS then just give them the box with the label

  • I already wrapped my xbox and tapped up the box, but I forgot to put a return address.. They should be able to just look online right? Also the address is on the shipping label.

  • hmmmmmmmm i wonder if u could use a cereal box to ship it lol

  • i got one red light and i ended up going to office depot hoping that they would package it for me bc they work with UPS, but they didnt. so i bought everything there and i just taped the paper i printed from xbox.com to the box.

    it just got to the company today and it should be back in about 2-3 weeks.

  • okay well done this web site is legit alright yea nice now i just have to go send it

  • what do you do with the receipt? and plus i dont have a signature box or date box on my barcode sheet, help?

  • Microsoft says they are charging me 0.00$ even though the warranty has expired, does that mean I don't have to pay anything?

  • @Explodius1990 What does $0.00 look like lol

  • @Explodius1990 yep cause people who got red rings get 3 more years of free service

  • You could just place the order over the phone it's easier

    Might. Take longer to get your xbox though Cal1800 4 myxbox

  • got mine back today. =)

  • UPS are coming to pick mine up today and my xbox is flashed but still in warranty.. i bet the cunts wont repair it!

  • @SkyBluesTillIDie if it's flashed, they likely wont repair it, since technically you opened your xbox, which automatically voids your warranty. There's always a chance that they wont catch it, unless it's obvious that you opened it up.

    They probably wont even fix it even if you pay them if it's been modified. I would have figured out a way to put back the original firmware before sending it that way they wont catch it so easily.

    If the warranty sticker was missing, you're pretty much screwed.

  • What happens if you send your xbox 360 in the original box?

  • @THExKire it's probably too big and bulky to be covered by the shipping, so, UPS probably wouldn't ship it. Microsoft only wants the console, not the accessories and stuff, so, sending it in it's original box is pointless anyway.

  • @joemann797 Actually I got it back in a different box.

  • @THExKire oh, you mean they actually shipped it in the original box? lol

    Well, I guess you dont have your original box anymore. It's cool, at least you got your system back.

    I actually thought they wouldn't ship it because the box was too big, but it's cool.

  • does it matter what your box says?

    mines from a small computer i had before, just has a picture on it

    and details about the computer... does that matter?

  • dude.... for some reason when i click on the UPS links in the email it just comes up with ERROR! so i cant see my label let alone print it! any advice?

  • @PH30N1X11 If you can see the characters "%3D" at the end of the link please replace "=" and your label should print. :) idk if it works but it says it on the email i got

  • I got mines from them from their website. I got the label from them. They mailed it to me by UPS. Got it today, so what I'm doing is different from you. You choosed to print it yourself. Of course your method is faster, but I'm unsure on how to do it. Any help? This is my first time. I'm going to my post office to buy a box. what do I need to do?

  • Why does it keep saying: A problem occurred, and your request cannot be completed?

  • dude they tried to charge me a $120.00 bucks for that shit!!

    wtf jus cuz the warranty expired.....

    some bullshit man fuck microsoft!

  • @MrSodaBelly Haah seriously? Mine expired and im getting a free xbox in like a week. Microsoft didn't even ask me to send my broken one first!

  • @TJ041

    how?

  • @MrSodaBelly Cause i've had mine for over 3 years, so i guess im entitled to a new one? My guess

  • on the label my zip code is extended like 4 more digits and my first name has a k at the end which is not right, is it a problem

  • i live in canada and when i try to fill in the shippin stuff it only lets me ship to us.

  • hey sup man do u have to pay for sending it and getting it fixed

  • @djaimes10 its free :)

    tom

  • How do I know how old my Xbox 360 is? Please tell me!!!!!!!

  • @Jakurtis I dont know, but if you type its code in on the website it SHOULD tell you how long your warranty has left :)

    tom

  • @Jakurtis go o the back of your 360 and look at the serial no.

  • Before any of you send your xbox in for repair, try turning the xbox off, holding down the sync button, keep holding it, turn on the xbox, keep holding it until your 360 boots all the way up. It worked for me :D

  • wait do u also need to send the cords to or just the xbox?

  • @AS5kickenmnky Just the xbox. Lol.

  • @kevinskater13 alright thx man its been almost 3 years since my last xbox broke i kinda forgot XD

  • wait do u also need to send the cords to or just the xbox?

  • Get FREE XBox Live Codes/Points/Memberships... GetFreeXboXLIVe . N3T

    Replace N3T with net

  • im sending mines to ups today (":

    imm gaet it back on friday or monday : D

  • okay update, i just gave the shittest broken box, no signiture, no newspaper ect.. am i fucked ?

  • shit... i fucked up lmao i didnt even do half of those steps i just shoved newspaper in the box and i didnt fold the label i just cut it.. is this bad? will this cancel my repair?

  • im so anoyed they only send off or let you call if your in canada and america what about us other countrys you cunts. It says its unavalible in your country ( i live in england ) its a piss take

  • @t6yz my bad, i was wrong and im only just within the 3 years date

  • thanks bro

  • what if i didnt print the receipt and forgot the order number. how to i print it now?

  • get you own free xbl codes at free-xbox-360-live.c0m (com)

  • cheers man, looking forward to the return now

  • my email took 10 minutes lol

  • Or......

    you can always go to the UPS store give em the Xbox and they'll do it ALL for you like I did.

    lol

  • @MattB0003 Yeah but i dont trust the UPS were i live to do all of that for me and make it work :)

  • @MattB0003

    really?

    how?

  • @MattB0003 I dropped off mine at UPS 3 days ago and I checked repair status on Xbox.com and it said that they are still waiting for my console