This common problem usually only have to loosen up a bit and put the problem is the same pressure q is pressed does just do it and see. I already did and it worked .. I assure you ..
To fix this; all you have to do is ere-install the software. Unfortunately that deletes all downloaded applications and resets your dictionary - a pain.
You can get around it by this: (Trust me it works). Plug your phone into your computer via the USB connection. Use the Sony Ericsson PC Suite application installed on your computer for text messaging, or contacts, even a backup. Use it for a couple of hous. Say, at work. Then disconnect and you find that the gremlins have gone. Weird but works
I've had the phone for 2 years, gotten it fixed twice, new LCD screen and key pad buttons, still happens. Just a sucky phone but if you drain the battery fully then charge it, sometimes works for a week or so b4 goin crazy again.
I have The Same Problem, when i press 7,8,9,0,*,# the left Side bar come's up.
Sounds About right what "PrinceBerzelius" is say'n because i was in the shower listening to music. and when i got out it started to happen. but this was months ago. do you thing if i put it in heat it will still work?
Ugh I got a similar problem like this today. If I press anywhere in the 7,8,9,0,*,# region, even around the keys, it will automatically press ok by itself. Also when I press the down key, same thing. Really annoying :/
same fukin problem here why is it with the right key it always sends u bak!!!
hey if u have the one that just likes to go bak wen u press menu or something try this put ur finger in the center of the numbers 8,9,0,# and press i bet that BACK butonn works from there
dude.. i've got the same problem.. it's a shame coz the phone is awesome.. and its only these minor things which fcuk the phone up.... i hope sony ericsson is watching these vids,.. damn it sony ericsson WATCH THESE VIDEOS
dont put to much on the touch pad..put the phone in a case or something..i've the same problem 2..but i more be careful now.this phone is great but too sensitif.
i allso have this problem, but with the middle touch-key .. i`ve tryed everything, updating software .. cleaning touchpad ..but the only solutions seems to be replacing the keyboard .. it cost like 15 euro or less ..
you have to have unbranded firmware loaded to get the media and contact options on the desktop, phone companys brand it with there own firmware and map and lock the keys to watever they please (usually webtv services or video call stuff)
Hey, how did you get 'Media' in the left touch pad and 'Contacts' in the right touch pad? Mine are both 'Foxtel' and 'Bigpond', and when they are touched it is very annoying. Help please.
this might be a little bit too late but what you need to do is replace the touch keypad its about £12 online ive now fixed 3 of thease phones all with the same problem
I have the same problem, I did a software update and it's helped it alot but still have the problem now and then, I suggest you do a software update and hope it helps :)
thanks for the info! I'm not gonna buy this shit now. I want an experia x1 if att offers it. and if those losers ever release it. I can't wait forever! hey does this phone have a light for the video camera? the w600 had a light that you could turn on while you video record. does this phone have the same??
hey u need not worry, sony ericssons do get this problem when un-authenticated software are run. Have a virus scan of your phone but in case the problem still continues u might have to go in for reporgramming of the phone.. :/ Otherwise.. the phone is a gem u'll know some time later.. :)
What is this "reprogramming of the phone"... GREEK?? still you might get those viruses from an infected pc (in case of data transfer), the solution still remains the same.
I have the same problem with my k850 and I have tried to flash it with R1FA035 firmware ant it does't fix the problem. I think that it's a hardware problem.
y yo que me quería comprar ese telefono... ni en pedo, es una porquería, además también dan muy mala reputación de su cámara, sonará medio ignorante pero prefiero 100 veces el K800 =)
You dont have a touch key problem, you have a "lost-finger-problem". Whats the point at pressing the phones different keys at totally random? Read the manual for pete's sake !!!
if you owned the phone and had this problem or even watched the video properly youd realise that the touch key is being activated when not pressed. its happend to my left one (options) and it says i touch it when im not >.> so annyong. apparently replacing the keypad will fix it
Had it repaired under warranty. Apparently there was heaps of phones made with faulty menu sensors.. When they repaired mine they just replaced it and it's worked perfectly ever since.
I've got the exact same problem ... waiting for Orange to get back to me ... but I don't have insurance on the phone, will warranty still cover replacement? Blimmin annoyin trying to text with it!!!
i had same problem as this video after i had it replaced befor i had it 6 months and now after replaced once its happened after 1 month of replacement and just sent if off for repair as provider didnt have any more in stock as had same problems with people calling so mine should be back in 1 week so hofefully it be ok as its good phone just software problem think glad im not only one .
its bloody heat sensored. it breaks because your pressing it ( it helps if u have warms hands like me l0l ) just like make sure ur hands arent cold, but its heat sensored no need to press hard
ye i have been having this problem. but what i did to save all the hasle from taking to back to the shop i cleaned all the touch bottons and the phone and it has not done it again. :)
Can u please put up a video of cleaning the touch buttons so that all of us DUMB ASSES here find an easy and cheap solution..!! I have stong faith that this damn will work!!
Hi I had the same problem as the video shown. I went to couple phone repair store. so far I finally found one like one month ago in Richmond B.C.. They fix the problem for me 70CAD by changing the Navig sensor, which just came out. It works fine now. I thought i was the only one who had this problem. I also replace the case after because it got a lot of scrashes by those other repairer. The Part is from China. I hope that help.
Lol u can easily fix this problem, dont try it yourself though, go to a local mobile-store and ask them to fix it, i had this also with the k850 green and got fixed a day after for 20 euro.
no its not, agreeably it has one or 2 flaws, like this one shown in the vid, mines just started doing it an hour ago :( i want to fix it but not sure whether to attempt it myself and buy a t5 and t6 screwdriver, or to just send it away
Interesting! The same thing happened to me. The back key reacts if I touch the glass inside the D-Pad. Sometimes it spreads across the whole lower left part of the keypad. I got so annoyed that I opened up the keypad but nothig was there which would press the back key or something. :S
i have a shity problem with the volume button on the media player sometimes and the phone turns itself off in my pocket but the keypad lights stay on have you had any problems like this.
This common problem usually only have to loosen up a bit and put the problem is the same pressure q is pressed does just do it and see. I already did and it worked .. I assure you ..
jhonatandavis 9 months ago
i paid 15 euros to fix that.
MrSrbendaCCCC 1 year ago
@MrSrbendaCCCC how did they fixed it?
Remy1818 1 year ago
@Remy1818 I have no idea,but it works better than ever!
MrSrbendaCCCC 1 year ago
This has been flagged as spam show
The same problem now - right touch key... grrr! No water, no hard touching, new firmware etc.
lukval007 1 year ago
This has been flagged as spam show
The same problem now - right touch key... grrr! No water, no hard touching, new firmware etc.
lukval007 1 year ago
Comment removed
lukval007 1 year ago
To fix this; all you have to do is ere-install the software. Unfortunately that deletes all downloaded applications and resets your dictionary - a pain.
You can get around it by this: (Trust me it works). Plug your phone into your computer via the USB connection. Use the Sony Ericsson PC Suite application installed on your computer for text messaging, or contacts, even a backup. Use it for a couple of hous. Say, at work. Then disconnect and you find that the gremlins have gone. Weird but works
Thebibs 1 year ago
Hey guys should i replace the LCD Screen Or Keypad .... ??
Because my touch screen is doesn't work :S
sperrca 1 year ago
I've had the phone for 2 years, gotten it fixed twice, new LCD screen and key pad buttons, still happens. Just a sucky phone but if you drain the battery fully then charge it, sometimes works for a week or so b4 goin crazy again.
Joseywales7 1 year ago
Same fakin problem!!!
evgeni1994 2 years ago
3 touch bottoms fails together when i press DOWN arrow key
COBETOB 2 years ago
I have The Same Problem, when i press 7,8,9,0,*,# the left Side bar come's up.
Sounds About right what "PrinceBerzelius" is say'n because i was in the shower listening to music. and when i got out it started to happen. but this was months ago. do you thing if i put it in heat it will still work?
Tarbrook93 2 years ago
if u want to solve this prob then change keypad ribbon...
sumalzai 2 years ago
Ugh I got a similar problem like this today. If I press anywhere in the 7,8,9,0,*,# region, even around the keys, it will automatically press ok by itself. Also when I press the down key, same thing. Really annoying :/
DaftSpunk69 2 years ago
Had this problem, had it fixed by sony under warranty. Never had a problem ever since.
dimitriscsd 2 years ago
Ive Got Same Problem
My Touch Screen Doesn't Work
I Can't Do Anything Without Touch Screen Fuck This K850i Phone
I Refer All You Don't Buy Sony Ericsson K850i
sperrca 2 years ago 4
same fukin problem here why is it with the right key it always sends u bak!!!
hey if u have the one that just likes to go bak wen u press menu or something try this put ur finger in the center of the numbers 8,9,0,# and press i bet that BACK butonn works from there
kurdiabu 2 years ago
i had the same problem !!! i didn't find the solution yet ..iam sure it is not the water thing .. and i have updated the software !!
shshta 2 years ago
Comment removed
evgeni1994 2 years ago
U guys, there's a solution. I accidently got my phone wet with a bit of water. Everything seemed to work except the touch buttons. So what I did was:
Since I was out, I just placed my phone in direct sunlight for 10 minutes. ..and the touch keys worked.
Another case happened that they started to glitch from time to time and every time I fix it by just drying the phone completely.
You just probably have a bit moisture between the keys. Just dry it and it should work. ;)
PrinceBerzelius 2 years ago 2
how do u fix it
BunsonHoneydew 2 years ago
Same problem here . . .7 months old. Center touch fuck up :o(
Urtossen 2 years ago
have the same problem, try to solve it by updating
jonasspekker 2 years ago
Take your phone apart and pull out the key pad, then put it back together again nice and neatly :) might work.
Lewiswildyboii09 2 years ago
i've got the same problem!! FUCK TOUCH!
barrre 3 years ago
fuc all 3 touch key not working
kinkkkin 3 years ago
dude.. i've got the same problem.. it's a shame coz the phone is awesome.. and its only these minor things which fcuk the phone up.... i hope sony ericsson is watching these vids,.. damn it sony ericsson WATCH THESE VIDEOS
ekstc 3 years ago
I've got the same problem!! need help!!
Sibii 3 years ago
i got the same problem but with the left button.
What do i do?
thanks
danjrosson 3 years ago
dont put to much on the touch pad..put the phone in a case or something..i've the same problem 2..but i more be careful now.this phone is great but too sensitif.
devilmeasha87 3 years ago
i allso have this problem, but with the middle touch-key .. i`ve tryed everything, updating software .. cleaning touchpad ..but the only solutions seems to be replacing the keyboard .. it cost like 15 euro or less ..
Florinnn 3 years ago
I have the same problem!!!
evgeni1994 3 years ago
mine does that, if i gently rub my finger over 8 and 5 it activates select, which ends up sending texts to the wrong people mid type
ChaosStep 3 years ago
you have to have unbranded firmware loaded to get the media and contact options on the desktop, phone companys brand it with there own firmware and map and lock the keys to watever they please (usually webtv services or video call stuff)
owen420 3 years ago
Hey, how did you get 'Media' in the left touch pad and 'Contacts' in the right touch pad? Mine are both 'Foxtel' and 'Bigpond', and when they are touched it is very annoying. Help please.
mrman173 3 years ago
hey i have the same problem but with the middle key touch button.
does anyone know how to fix this really onoying problem??
iraq49 3 years ago
this might be a little bit too late but what you need to do is replace the touch keypad its about £12 online ive now fixed 3 of thease phones all with the same problem
blazeingpyro 3 years ago
u mug
glimpz2007 3 years ago
I have the same problem, I did a software update and it's helped it alot but still have the problem now and then, I suggest you do a software update and hope it helps :)
AlwaysUnited 3 years ago
thanks for the info! I'm not gonna buy this shit now. I want an experia x1 if att offers it. and if those losers ever release it. I can't wait forever! hey does this phone have a light for the video camera? the w600 had a light that you could turn on while you video record. does this phone have the same??
MOBROOKS 3 years ago
Hey,what color u decided 4? and why?
cuz i really don't now which one :(?
3aJeeB17 3 years ago
hey mine does the same but with the centre touch pad what can i do? :(
cakehead93 3 years ago
hey i purchased this phone one month ago
and i feel the phone restart automatically when i was using animated theme or wall papers
k850i1 3 years ago
hey u need not worry, sony ericssons do get this problem when un-authenticated software are run. Have a virus scan of your phone but in case the problem still continues u might have to go in for reporgramming of the phone.. :/ Otherwise.. the phone is a gem u'll know some time later.. :)
ISilverIArrowI 3 years ago
Are you stupid or something? Java platform doesn't have viruses. The simplest way to try and fix it is by flashing your phone with a new firmware.
ECFbalutza 3 years ago
dude what do you mean with flashinf your phone with a new firmware?....do i have to install maybe a java game , does that fix the problem?
McTurk70 3 years ago
What is this "reprogramming of the phone"... GREEK?? still you might get those viruses from an infected pc (in case of data transfer), the solution still remains the same.
ISilverIArrowI 3 years ago
I have the same problem with my k850 and I have tried to flash it with R1FA035 firmware ant it does't fix the problem. I think that it's a hardware problem.
elmanoseo 2 years ago
I have the same problem whit center touch key :|
NitrousExpress2Go 3 years ago
i dont have this problem but im going to sell this phone and buy the c902 in 23 days
corvette1012 3 years ago
hamy k850i lights come on but the screen dosont work
xsaintLIFEx 3 years ago
Happened to me but on the left touch key.
I took it to Carphone Warehouse and they fixed it for free :)
NevarAlone 3 years ago
y yo que me quería comprar ese telefono... ni en pedo, es una porquería, además también dan muy mala reputación de su cámara, sonará medio ignorante pero prefiero 100 veces el K800 =)
BJFedeDM 3 years ago
You dont have a touch key problem, you have a "lost-finger-problem". Whats the point at pressing the phones different keys at totally random? Read the manual for pete's sake !!!
unifoxjonas13 3 years ago 3
if you owned the phone and had this problem or even watched the video properly youd realise that the touch key is being activated when not pressed. its happend to my left one (options) and it says i touch it when im not >.> so annyong. apparently replacing the keypad will fix it
SleekParrot 3 years ago
what do you mean with:apparently replacing the keypad will fix it ,in fact?
McTurk70 3 years ago
i heard that its to do with the actual keypad messing up with the sensors or somthing and changing it will work
SleekParrot 3 years ago
I had this problem too.
Had it repaired under warranty. Apparently there was heaps of phones made with faulty menu sensors.. When they repaired mine they just replaced it and it's worked perfectly ever since.
fatknacker77 3 years ago
This comment has received too many negative votes show
HAHAHA!!! Your phone sucks!!
deathlitycalboy 3 years ago
I've got the exact same problem ... waiting for Orange to get back to me ... but I don't have insurance on the phone, will warranty still cover replacement? Blimmin annoyin trying to text with it!!!
philoz14 3 years ago
i had same problem as this video after i had it replaced befor i had it 6 months and now after replaced once its happened after 1 month of replacement and just sent if off for repair as provider didnt have any more in stock as had same problems with people calling so mine should be back in 1 week so hofefully it be ok as its good phone just software problem think glad im not only one .
danielaka47 3 years ago
its bloody heat sensored. it breaks because your pressing it ( it helps if u have warms hands like me l0l ) just like make sure ur hands arent cold, but its heat sensored no need to press hard
jack94ooo 3 years ago
i have the same problem, as do many who have commented, mine was the central one, obviously a design fault!!!
wilko193 3 years ago
i spend 24,000 peso to buy this phone and yet its like i threw my money in the trash can.....
the touch pad doesn't work at all after using it for 2 weeks............damn fagot!!!!!!!!!!!!
justifyvanity 3 years ago
Hey everyone. I had this problem too. Seems like a usual Sony K850i problem.
What I did was contact my contract provider and they simply sent it off. Came back 3 or 4 weeks later and they fixed it!
rentahero 3 years ago
who is ur provider?
xXx0Princess0xXx 3 years ago
ive gt the same probbem but mine with the selet key (middle) im guna try n see if there any dirt aas the repair wait is 6-8 weeks
09chink09 3 years ago
me cago en este video que solo quiere bajar el nivel de sony ericsson seguro lo bajo uno de "nokia"
sk8rJh11 3 years ago
you can do a software update
1868ned 3 years ago
ye i have been having this problem. but what i did to save all the hasle from taking to back to the shop i cleaned all the touch bottons and the phone and it has not done it again. :)
blavdes 3 years ago
How did you clean the touch buttons???
xPcGamer 3 years ago
Can u please put up a video of cleaning the touch buttons so that all of us DUMB ASSES here find an easy and cheap solution..!! I have stong faith that this damn will work!!
ISilverIArrowI 3 years ago
Happened to me but the button on the left.
I sent it to be repaired and they fixed for free.
Because it's a manufacture problem.
sorry for my english :P
NevarAlone 3 years ago
all u guys have big ass fingers. thats why your phones are breaking.
EmZeki 3 years ago
LOL
ssshhhtt 3 years ago
Hi I had the same problem as the video shown. I went to couple phone repair store. so far I finally found one like one month ago in Richmond B.C.. They fix the problem for me 70CAD by changing the Navig sensor, which just came out. It works fine now. I thought i was the only one who had this problem. I also replace the case after because it got a lot of scrashes by those other repairer. The Part is from China. I hope that help.
zengjerry 4 years ago
On the menu arnt u meant to use the navigation key, not the number buttons ?
gsmith1991 4 years ago
I know that problem!
You cant repair it!
InfernoMP75 4 years ago
Lol u can easily fix this problem, dont try it yourself though, go to a local mobile-store and ask them to fix it, i had this also with the k850 green and got fixed a day after for 20 euro.
btw, k850 is the best phone , imo
almere09 4 years ago
same i got mine fixed at service centre too :p
DJA14 4 years ago
lol
InfernoMP75 4 years ago
I don't get what the problem is? Can you tell me, I could not work it out from the video. Thanks
YellowMedia 4 years ago
This comment has received too many negative votes show
K850 is the worst SE mobile ever!
nxman77 4 years ago
no its not, agreeably it has one or 2 flaws, like this one shown in the vid, mines just started doing it an hour ago :( i want to fix it but not sure whether to attempt it myself and buy a t5 and t6 screwdriver, or to just send it away
matthew200383 4 years ago
Thanks for comments, I took my phone apart and the problem appears to be the keypad, one of the LEDs on my keypad was almost dead too.
I have ordered a new keypad of ebay and will replace it as soon as it arrives and post the results here.
A5AAK 4 years ago
Hi, did the new keypad fix that problem?
Mine started to malfunction a few days ago :(
This is the worse sonyericsson phone ever.
I feel like I am beta testing their phone.
damnsonyericsson 4 years ago
how did you open up the phone?
my ok button dont work
if i push down it works
iv reset my phone and still nothing
its well annoying!
mariocs1234 4 years ago
dude how can i open the phone self?, i want to see the buttons and maybe then i can fix it by my self
McTurk70 3 years ago
my fone works fine :P
harryjarman90 4 years ago
Interesting! The same thing happened to me. The back key reacts if I touch the glass inside the D-Pad. Sometimes it spreads across the whole lower left part of the keypad. I got so annoyed that I opened up the keypad but nothig was there which would press the back key or something. :S
LCARSD 4 years ago
i have some probs with my touch key things to.
My problem is i cant push the touch buttoms they arent reacting when i push them annoying :(.
i have sent it back so it can be repaid.
thamatt3390 4 years ago
That's so annoying
boydcape 4 years ago
myb u dropped ur phone or sumtin..lol
bleach092 4 years ago
i have a shity problem with the volume button on the media player sometimes and the phone turns itself off in my pocket but the keypad lights stay on have you had any problems like this.
joshieboy999 4 years ago