Zappos.com CEO Tony Hsieh: $1billion in sales

[missemsbh]

Zappos new sexist ads which use naked women to "sell clothes" is NOT my idea of "great customer service," Tony. You lost me as a customer because I won't buy products from companies that objectify and devalue women. 

[kissmymoney]

@missemsbh

get a life!

[fory230]

Tony Hsieh looks like he just killed somebody

[pyjammez]

lol,

"I didn't found it.. I was just the CEO. "

"Ok, so when did you found it and how did you come up with the idea?"

[spartanof96]

why are the speaking into soap

[YouLiamTube]

@spartanof96 He put the mic ontop of it, I guess its like a pretend microphone

[DesuConcrete]

I ordered a pair of fallen shoes from zappos, and they accidentaly canceled my order, so they refunded my money and sent me a pair the shoes I wanted FREE via next day air. They even enrolled me into the VIP program. WOW!

[chris08199]

idk who the interviewer was but I hate his accent... i cant stand listening to people like that

[mednos]

Loic is a great guy but why don't he get rid of his accent?

[thechannelc]

Tony needs to smile more :-)

[VataniGia]

@thechannelc i totally agree! i've looking for a video or photo of him smiling. starting to believe he doesnt

[jjdec05]

does anyone else realize that the interviewer has the microphone taped onto a bottle of soap? that is ridiculous.

[kypswei]

@jjdec05 That is the most wonderful thing ever

[TheApprenticeAddict]

i love zappos... it would be even better if they did international too, so we would also benefit from their great site n service

[TheApprenticeAddict]

this guy is a genius... the ceo i mean

[skeetmoses]

the bathroom interview is wack I'm sure he thinks its funny but its so obvious that its trying to be funny its not

[jmartinez562]

This CEO needs a better personality.

[phototristan]

I agree. I don't buy from Zappos b/c of him.

[jmartinez562]

Anytime your a Manager because that's what a CEO really is, you MUST have a likable personality. When you have the Power to fire people you have to remember that your comments,tone,jokes,and overall personality is being observed carefully for any idiot-remarks or attitude.

[law68lakers]

Sounds like some real positive shopping experience....Good work Zappos!

[getfitwithkyna]

Great interview Tony! I always love hearing about all the fun, zany, things that are done at Zappos! You guys ROCK!!

I love Zappos!

[asuzannally]

Zappos is definitely a WOW experience! I LOVE that I can do a search for like a red pair of low heeled leather flats in size 7 and have a huge selection. Come to think of it, I found out about Twitter from Zappos CEOs. Loic, run your company like Zappos and watch success happen!

[janetjoz]

always love listening to Tony. Makes me question the validity of my darwinistic tendencies. Such an open (transparent) approach to business (starting with involvement not just "treatment" of employees) is so energizing! Great job to both on the interview.

[kabobaru]

Nice interview...I loved the informality and the openness of the setting and the one-on-one feeling. I've been a Zappos customer for many years, and although the 'corporate culture' speak makes me a little uneasy, having seen some of the company videos I'm impressed with the level of employee satisfaction and camaraderie. I'm looking forward to the new clothing lines (and hoping for lots of nice plus size choices), and hoping you all keep your sense of fun and creativity.

[marymactavish]

Hey, recycled toilet paper, woot.

[shond17]

that may be way to ecofriendly. shouldn't you just use it once :)

[dragoni]

Great interview. Mind boggling that a billion dollar corporation can commit to core values and truly cares about their customers and does go the extra mile. Zappos really walks the talk. Continued success ;)